The phone does not charge - Ways to solve the problem. Android won't charge

After reading our article, even those who are not particularly friendly with technology will be able to figure out a little what’s what. Simple but miraculous recommendations will make the naive - wise, and the defenseless and insecure - experienced experts in the question: “What to do if the phone does not charge?” Most likely, even people who are not technically savvy will be able to adequately answer the presumptuous “guru” from an independent workshop that the cause of the malfunction lies not in the red button or even in the fact that the beloved dog likes to play with the dangling cord of the charger. After all, everything that can be done at home will be known to you, and believe me, this is not little. Let's discard the lyrics and move from words to practice.

Why the phone does not charge: the main reasons and methods for eliminating them

As a rule, such a malfunction occurs as a result of mechanical or chemical influence. However, a software failure of the mobile device cannot be discounted. Even such a modern phenomenon as “electronic infection with malicious code” can cause problems in the power supply system of a smartphone. Nevertheless, a correctly performed diagnosis will dot all the i’s.

Is yours working properly?

If your phone stops charging, you should first visually inspect the power cord. You may find obvious signs of damage to the outer insulation of the cable. Deformation in the form of kinks and stretching should also not hide from your view. If everything is fine with the wire, and the plug has not oxidized, ask your neighbors, friends or co-worker for help, maybe one of them has exactly the same charge. A positive result - go to the store and buy a new charger, no - we move on.

As an addition: USB check

As a rule, a mobile device purchased in a store comes with a synchronization cord (DATA cable). Connect your cellular device to your computer. via USB?

Disconnect everything from your PC. No reaction? It’s a bad situation, but it’s too early to get upset; there are several other methods with which you can try to restore the “energy life” of your mobile phone.

Software failure and what the virus is capable of

Often, smartphone owners sin by installing various programs and applications that expand the capabilities of the device. Moreover, without even thinking about the “decency” of the developers and without attaching importance to the nuance that the distribution source is filled with extremely dubious content. As a result, the working firmware begins to glitch. The charge indicator may stop working altogether, and if a virus has taken root, the phone will quickly lose the battery charge that once held for two or three days. Pay attention to whether any of the wireless modules turn on spontaneously. If you find a problem, remove the program and neutralize the malicious code.

mobile device

Remember: never panic when deciding on the question “what to do if your phone won’t charge”: this can always be fixed.

In bright light (and if you have a magnifying glass, it's absolutely wonderful) inspect the inside of the nest. “Chic and shine” is a great sign! Contamination and chemical deposits in the form of oxidation require cleaning.

Remember the saying “the further into the forest, the more firewood”? So, do not try to vigorously pick at the narrow channel of the contact connector with various improvised means - you can still damage the entire system element. Caution, a thin brush and alcohol are all you need in this case.

A good solution to the question “What to do if your phone won’t charge” is a simple experiment. Insert a known-good charger into the connector of your mobile device and, without any obvious effort, shake the plug in different directions every second. The display comes to life - go to the workshop, “deaf” - read the next paragraph.

Battery

If the battery's energy reserve is completely depleted, it is likely that the autonomous battery has lost its starting impulse. In such a situation, you simply cannot do without a universal memory.

Place the battery in the clamp and, observing the polarity, apply electricity to the plus and minus contacts.
In just 5-10 minutes the battery can be inserted into the phone.

If everything is to no avail and a miracle does not happen, then the next stage of the “what to do if the phone does not charge” project will be a trip to the nearest workshop or service center.

Natural ending

Dropping your phone and hitting it on a hard surface, even when it is shockproof from birth, does not lead to anything good. As they say, luck is temporary. As a result of this kind of mechanical damage, the owner of a mobile device may encounter the following problem: the phone does not charge - it is charging. Often, due to a strong impact, a mobile phone battery fails. The visually observable indication is actually just software graphics, which, in fact, work in vain. Since the battery tanks are not refilled. There are two options: either repair the power controller of the cellular device or replace the battery. In the first case, you simply cannot do without craftsmen.

In conclusion

Let's hope that the question of why the phone won't charge has been resolved for you today. Nevertheless, I would like to give you a few recommendations as an encouragement for your curiosity:

Don't use too often
Do not allow the battery to be deeply discharged to zero.
Do not leave your phone in the heat or, conversely, in the cold.
Install anti-virus protection on your phone (if the software allows it).

Have a nice day and successful renovation!

Phone or tablet not charging? We have some tips and tricks in store for this case.

During the entire time it stays with its owner, a smartphone can throw out different numbers, but one of the most common problems is related to the fact that it suddenly refuses to charge. And there are many reasons for this behavior, some of which we highlight in this article. And also tips that are worth trying before going to a service center and paying money for repairs.

Problems with accessories that prevent your phone from charging

When identifying a problem, the first thing you need to do is check the most likely causes of the problem. A few tips below are quite simple, can be done quickly and without any auxiliary tools.

Inspect the charger cable

The charger cable is usually the cheapest and most fragile part. It can become unusable if it is twisted or bent too much. Therefore, it is worth trying to use a different cable that is definitely not damaged.

For example, borrow from a friend or work colleague if you don’t have a spare at home.

And then you just need to connect this cable to the charger, then to the phone and see if it is charging or not. If not, then the problem is not with the cable, but with something else.

Check the power supply

Likewise, it would be a good idea to check the charger. Again, to check we use another, one hundred percent working power supply and look at the result.

If you discover that the problem is with the cable or charger, you can always purchase inexpensive new options, including online.

Perhaps the case is too big

For those who have recently purchased a protective case for their smartphone, you need to make sure that the cable fits tightly into the connector.

Sometimes a large case will cause the charging cable to become dislodged so much that the connection breaks and charging stops. It very rarely happens that the problem is in the case, but it doesn’t hurt to check this option.

Common problems in Android that interfere with charging

So, we checked: it’s not the cable, the charger or the case. Then let's check the device itself.

If your smartphone won't charge after being left idle for a long time with an empty battery, it may need a little shake-up. You should try quickly inserting and unplugging the charger plug from the socket several times. Sometimes it helps.

You can also look at the manufacturer’s website or support forum, perhaps there you can find some working option or combination of actions that solves this problem.

Clean the contacts in the connector

Over time, the connector on the phone becomes clogged with small debris, dust and dirt. A high concentration of these unwanted guests can lead to charging problems. To clean the contacts, just blow thoroughly inside the connector.

If dirt doesn’t want to leave the cozy nest of your smartphone just like that, you can clean the connector with a vacuum cleaner or a straightened paper clip, the main thing is to do it very carefully in both cases. To clean the vacuum cleaner safely, turn off the device and use a plastic funnel to avoid accidentally scratching your phone.

You can also use a folded piece of paper with a sharp edge that you can stick into the slot to help tidy it up.

Update software

Not often, but sometimes due to an operating system update, charging problems or errors in battery power management occur.

If the OS on the smartphone is very recent, and around the same time a problem with charging appeared, perhaps these events are related.

In this case, you may need to roll back to a previous version of the operating system; the problem is that this is not possible on every device.

But instead, it is better to check if another update has been released for the smartphone. New software usually fixes problems that existed in the past.

To update the system on Android, open “Settings”, go to the “Software Update” section and select “Update”.
iPhone users have a slightly different path: “Settings” → “General” → “Software Update”.

Change battery

This is not possible on most modern phones because the battery is built into the body. But if your phone or tablet has a replaceable battery, then you should replace it with a new one.

Over time, batteries naturally degrade and cannot store as much electricity as they once could. This usually happens over a long period of time, but in some cases it can happen out of the blue. In order not to waste money on buying a new one, it would be wiser to take a suitable working battery from friends or acquaintances.

You can also go to the store, explain the situation and ask for the battery to be checked.

Is it time to buy a new phone?

For those who don’t want to bother at all with finding the cause of the problem, there are only two options left. Either take the gadget to a service center (if the warranty is still valid, we take it to the seller from whom we bought it), or replace the smartphone with a new one.

Obviously, the last option is the most expensive, but if the device has already worked for a decent period of time and has recently started to fail, then why not replace your old one with a younger device?

If Android is not charging, then the cause of the problem should be looked for in the power source, battery condition and operating system (OS). Depending on the conditions in which the Android does not charge to 100%, the troubleshooting methods will change.

This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Android won't charge due to problem with power supplies

The first thing to do if your Android is not charging is to make sure that the charger and power source are working properly. If current is supplied to the battery from the outlet, check that it is working properly. If you connected your phone to USB, make sure the port is connected and functional.

When charging through a computer or laptop, a completely discharged phone may not turn on. This is due to a lack of current power. Sometimes it even happens that the device does not charge, but discharges, because it spends more energy than it receives.

Lack of power may be due to the characteristics of the motherboard, system port settings, or a faulty cable. To avoid guessing, buy an adapter and charge your phone from a known-good outlet. Mains power is the most correct way to fully charge the battery.

External battery and wireless charging

If the phone does not charge from an external battery, then the first thing you should do is make sure that it is the PowerBank that is to blame, and not the phone or a damaged cable. Problems with an external battery can be different:

The battery is filling, but not completely.
Charging is slow.
The device does not charge at all.

If the battery starts to charge, but suddenly charging is interrupted, then it is quite possible that the PowerBank has a capacity less than stated. Low-quality Chinese batteries can generally work like a capacitor: with the same mass, they accumulate tens of times less energy.

It is necessary to use an external battery, the volume of which is actually 2 times larger than the battery capacity of a smartphone or tablet.

When charging slowly, you should pay attention to the output current (a modern smartphone or tablet requires a minimum of 1.5A), as well as the thickness of the cable. A cable that is too thin will reduce the current and voltage, so it is recommended to use original accessories for the phone/tablet rather than the cables included in the kit.

The charging speed is also affected by running “heavy” applications. If you connect several devices to the PowerBank at the same time, the charging speed will drop noticeably. Therefore, charge your gadgets one at a time. In addition, when charging is slow, it would be useful to calibrate the external battery and the phone battery.

If your Android phone does not charge at all from an external battery, then you should make sure that the equipment is compatible. If the Power Bank accumulates energy, flashes, shows that charging is in progress, but does not charge the phone, connect another device to it. If it starts charging, then you should buy another external battery for your phone.

Doesn't charge wirelessly

If problems occur when using wireless charging, first make sure that your phone supports this technology. Besides:

Reboot your device. The problem may be due to a minor system glitch or a bug in an application.
Boot into safe mode and see if it charges.
Remove protective covers and other accessories that may be in the way.
Replace the cable of the charger itself with a thicker and shorter one.

Use only original accessories that are exactly compatible with your specific phone or tablet model.

Hardware and software problems

If everything is in order with the power supplies, and other devices are charging normally from them, then proceed to diagnosing the smartphone/tablet. But first, check the charger again. It should be:

Original, that is, fully compatible.
In good working order: no creases or damage.

Then you can begin an external inspection of the device. Make sure that the charging socket is not loose, but is tightly connected to the smartphone board. Check the condition of the contacts. If they are dirty or show signs of oxidation, clean the contacts using a can of compressed air, alcohol and a fine needle or toothpick. You must be careful not to damage your smartphone.

If traces of mechanical stress are visible on the case, the phone has been exposed to extreme temperatures or has been in liquid, traces of which remain inside, then it is recommended not to try to fix the problem yourself, but to immediately contact a service center.

If nothing bad happened to the device, try rebooting it or resetting it to its factory state, after making a backup copy. If the phone charges only after a reboot, and this problem appeared after flashing the firmware, then you should reflash the device from scratch. Installing non-original firmware or errors during flashing may result in the device not charging, even if the battery is working.

Battery calibration on Android

What should I do if my phone doesn't fully charge when it's turned on? The screen flashes that the device is fully charged, but within a few minutes after disconnecting from the network, the charge level drops by 10-15%? Such problems do not happen with a new battery, but if you have been using a smartphone for a long time, then this is a fairly common situation. To perform a manual calibration:

Instead of manual calibration, you can use special applications - for example, Battery Callibration. To perform calibration.

If the phone stops charging, then this is an extremely unpleasant problem. Most often, owners of old, almost used-up batteries encounter this problem - their service life is 3-5 years, and with the current load on a mobile device it can be less than two. However, the reason is not always the old battery; there are others.

Contents

Which phones are affected by the problem?

A modern smartphone is a complex communication device, and not just a telephone. With its help, you can surf the Internet, listen to music, play games, watch videos, take photos, and so on. Therefore, the load on it is much greater than on a device designed only for making calls and sending SMS.

In addition, modern models do not have a connector dedicated specifically for charging. As a result, charging is carried out through a single connector, which is integrated with USB, and this process is closely linked to the software.

Therefore, charging problems are the most common failure among mobile devices. And no one is safe from them, neither the owners of expensive smartphones nor cheap Chinese ones. Although it is believed that the latter are still more vulnerable and less reliable.

Main reasons and their solutions

There are several reasons why the phone does not charge from the charger, and they manifest themselves in different ways. Most often the problem is in the memory itself. If it is faulty, the smartphone will not respond in any way to connecting to the network. It’s easy to check: you need to find a 100% working charger of a suitable model and try to connect your mobile phone to it. If the process continues, then it’s time to change the memory. But there are also more complex situations. For example, when the phone does not turn on or shows that it is charging, but in reality the opposite happens.

Important! The reason your phone won't charge could be... a faulty socket! It's trivial, but before you panic, it's worth checking this too.

The phone shows charging, but does not charge

Many smartphone owners have encountered this problem: when connected to the mains, the corresponding indicator lights up and a filling battery appears on the display, but in fact the charge level does not increase or, worse, charges in the opposite direction - that is, it is discharged.

There may be several reasons for this:

Not the original memory. Modern mobile devices may not charge from non-original chargers, that is, they see the connection, but do not allow electricity into themselves, since the voltage is higher or lower than recommended. iPhones are especially famous for this.
Weak memory. If the charging power is noticeably less than required for a given battery model or the process is carried out via USB from a computer, then the device will take a very long time to charge, and if at the same time you play on your smartphone, watch videos or sit on social media. network, then the phone will simply discharge faster than charge.
Memory fault. The cable, adapter or connector may be damaged. There may be a tear or bend in the cable, oxidation of the contacts or a failure in the board of the adapter itself.
Battery failure. The battery has outlived its usefulness and all that remains is to replace it.
Calibration failure. The smartphone may not correctly see the battery capacity; for this it needs to be calibrated. Discharge and charge several times.
Background applications. If you do not use your smartphone while charging, and it still does not charge, then the processor may have a large number of running applications running in the background. It is worth turning off wi-fi, mobile Internet and GPS. Close all applications, check your phone for viruses with an antivirus.

Phone won't turn on or charge

If the mobile device stops turning on and charging, this may be evidence of a serious breakdown, which can only be diagnosed and repaired by a service center.

Problems with the memory. Perhaps the smartphone does not turn on because it is completely discharged and the memory has become unusable. You can check this by connecting the device to another suitable charger.
Deep discharge. If the phone is discharged to 0 and does not charge, then perhaps the battery has gone into a deep discharge and the controller no longer passes current; in order to revive it, you will have to use a universal charger.
Phone or battery failure. If the battery is removable, then you can temporarily ask someone you know for the same battery to find out who has the problem. As a last resort, you can try to turn on the phone from the wires.
Firmware glitch. This can happen due to an unsuccessful software update, a virus infection, or a glitch. You'll have to take it to the SC.

Phone charges but won't turn on

If, after connecting to the charger, the indicator on the smartphone lights up, but it does not turn on, then the following could happen:

Didn't have time to recharge. If the smartphone is very discharged, then you need to let it sit on the charger for a while, from 5 to 30 minutes. After which it should turn on.
Firmware. You need to hold down the hot keys on your smartphone to reset the settings to factory settings. (You can view them on the Internet, since each model has its own). If it doesn’t help, then we take it to the SC.
Hypothermia. If exposed to sub-zero temperatures for a long time, the device may turn off and not turn on. You shouldn’t put it on charge right away; it’s better to wait until it warms up to room temperature, and then connect it to the network.
Battery problems. If the battery has become unusable, it may show that it is charging, but in fact there is no more capacity left in it and there is simply not enough power to start the smartphone.

The phone does not charge in the car using the cigarette lighter

When connecting a mobile device to the cigarette lighter, you need to know that the current here will be weaker than from an electrical outlet, so it will take longer to charge the phone. If you are using a navigator or running other applications at this time, the phone will not charge, and may even begin to discharge.

Another reason is simple contamination of the cigarette lighter socket. If so, then you should clean it. The socket may also be faulty. You can check it by connecting another device. Another possible reason is a “non-native” wire.

New phone or battery won't charge

Factory defect. If you bought a new battery or phone in a store and it does not charge, then the most likely reason is a manufacturing defect. The memory may also be defective. There is no need to try to fix the device yourself; it is better to return to the store and exchange it for another one.

Important! Be sure to check the functionality of the phone, battery and charger in the store, then you won’t have to go twice. When shopping in an online store, you need to be aware that returning will be more difficult.

Taped contacts. On a new battery, the contacts are sealed with adhesive tape to protect them from oxidation. If it is not removed before inserting the battery into the phone, it will block the flow of current. Therefore, before this, the battery must be inspected from all sides and unnecessary protection removed.
Deep discharge. If the device or battery was stored in improper conditions, then the battery could go into a deep discharge; we go to the store to exchange it for a new one. If it dies after short-term use and this is no longer a warranty case, then you can try pushing the battery.
Hypothermia. If everything was fine in the store, but when you got home the battery refused to charge, then this could have happened due to frost. You need to give the device time to warm up to room temperature, and then put it on charge again.
Incompatible battery. A new battery may not charge because it is not compatible with your phone. You need to be more careful when choosing.
Oxidation of phone contacts. A new battery in an old phone may not charge due to oxidation of the contacts between the battery and the smartphone. If this is the problem, then maybe the old battery is good.

Important! If you have a new phone or battery, then you should not repair it, as you may lose the warranty. Within 14 days of purchase, the store must replace the device without question, then the warranty will be from 1 to 2 years, depending on the manufacturer.

Have you ever had a case where your smartphone stopped charging from the charger? Tell us in the comments what the reason was and how you managed to solve this problem. This will help make the material more complete and useful.

You put your phone on charge, but it doesn’t charge. The device is either completely silent or displays error messages. Why isn't my phone charging? And most importantly - what to do about it? Throw it away and buy a new cell phone? Should I dig around myself or take it straight to repair? Let's consider the main reasons for such vagaries of mobile devices.

Where is the source of the problem hidden?

You encounter such troubles quite often. Before you can fix a problem, you need to find its cause. And there are many of them. From natural wear and tear of the charger to damage to the connector (this is the connector into which the “charger” is inserted). To check what exactly is preventing the phone from charging, you need to use only original spare parts. So where is the problem?

1) In the charger.

This is the first person accused in this situation. Problems:

Electronics flew off(frequent breakdown of Chinese, cheap chargers); there is no point in repairing; it’s easier, faster and, sometimes, cheaper to buy a new one;

The connecting cord is damaged(due to frequent use, improper storage; the break may be visible, or may be hidden behind the insulating layer); replace the faulty cord or solder the damaged area.

2) In the charging connector.

The charging connector fails due to age or user error. What can happen to the connector?

The connector is loose and moved away from the board along with the contact pads. This is the result of careless operation. In many models, the same connector is used to connect the headset and for charging. We can throw the phone in the bag with the headphones on. It is enough to insert or remove the cable sharply, using force (tear it out). Repeating such actions day after day will damage the connector.

There is debris in the connector. Dirt has accumulated and oxides have formed. Again, the reason is the wrong attitude towards cell phones. We carry it without a case, throw it in a bag, in a pocket, where there are a lot of crumbs, dust and other debris. We take the phone with us to the pool or bathhouse (so that moisture gets inside, it is not at all necessary to bathe the mobile phone, just keep it in a damp room).

Lost contact, and cracks formed. Purely mechanical deformation. Constantly turning the wire on/off can lead to missing connections.

What to do if the connector is damaged? In the first situation, change the part. In the second case - clean. And in the third - solder the contact pads.

3) In the battery.

Malfunctions:

Deep discharge. To prevent critically low discharge and degradation of the battery cell, the battery electronics disconnects it from the external terminals. This doesn't happen with all phones, but it does happen. You can connect the battery to a direct current source (no more than four volts) for a short time. When the battery is recharged a little, the electronics will “relax”.

Battery life depletion. Each thing has its own service life. Including mobile batteries. What to do if the phone does not turn on? Replace the battery.

The built-in electronics are broken. Often this phenomenon is accompanied by swelling of the battery. The causes of failure are mechanical damage, moisture, short circuit due to some internal factors. A way out of the situation may be to replace the battery. Although... If you understand electronics, you can delve into it yourself.

4) In the power controller or charge controller.

In case of such a breakdown, the phone display shows charging. But when you turn it on, the mobile phone is immediately switched off. Sometimes the phone turns off even while charging.

Why is this happening? There is a short circuit in the controller circuit. And this happened due to a bad battery, poor-quality “charging”, water ingress, connector failure, and so on. Repair consists of replacing the faulty element.

Check the "charging" first. If there is any other equipment in the house that it fits, connect it. Or try using a different “charger”. Everything is fine? Check the battery. This way you will get to the true cause of the malfunction.