Disable all paid features. How to disable paid services and subscriptions on MTS

If you begin to notice that all the money is quietly leaving your account, then it is possible that your number has connected MTS paid options. This, of course, is not 100% true, as many people think, but it would still be a good idea to check their presence and, if desired, disable them. So, today we will talk about how to disable MTS paid services.

4 ways to disable MTS paid services

1 So, if you understand or see, find out that your number has any paid options and you don’t know how to disable them, then take your passport with you and go to the nearest official MTS communication salon and ask the consultant to politely tell you What is your money being debited for? Know that if you grumble and shout at an employee, then there will be minimal chance of understanding something; you will only ruin the mood for both the employee and yourself. If you do not agree with any situations, the employee can provide you with a claim form, where you can describe your situation and demand a refund, and perhaps they will return it to you. This method will not help you if the SIM card is not issued to you, see the following steps.

2 The next method is that you need to call the MTS contact center at 8-800-250-0890 and ask a specialist to disable all options. Pros: It's really convenient, you don't have to do anything or go anywhere. But the main disadvantage is that you sometimes have to wait more than 10 minutes for an operator’s response.

3 You can disable paid MTS services and. If you have never been there, you must first register and enter the password that will be sent by SMS. Next, you can find out in detail what is included in your tariff.

4 The last method is one of the most effective, since you will definitely understand that the service has been disabled, but you need to know which one is connected and know the combination to disable paid services. Below you can see the combinations for disabling.

How to disable paid MTS services using combinations

The list with combinations for disabling paid services will constantly increase and change, if you haven’t noticed any of them, but know them, add them in the comments.

*111*9009# — Disable SMS Smart package

*111*8649# — Disable Smart Bit

*111*8650# — Disable SuperBit Smart

*152*22# then 3 - Disable all subscriptions

*111*17# — Mobile Internet option

Do you want to know how mobile communications work? Watch a video

Unauthorized debiting of funds from the accounts of subscribers of the MTS mobile network is a rather hot topic for discussion in online communities, because every day hundreds of users are faced with the fact that the operator charges money for the provision of any services. However, in reality, it is not the mobile operator who is to blame for this situation, but the subscriber himself, who inadvertently subscribed to paid services and mailings.

In order not to shift the responsibility for reducing the cash balance onto the shoulders of the operator, it is worth familiarizing yourself with the recommendations provided in this article. It will help you find out how to disable services on MTS and save a positive balance on your SIM card. Using your personal account to disable paid options and services. The interface allows the user to see all paid services that are tied to a specific number.

How to disable all paid services through your MTS personal account?

Using the section "Service Management", you can disable paid services in a few clicks. To do this, the subscriber needs access to the network and basic computer skills; if they are missing, then they should turn to the voice portal for help. "Mobile assistant" from the telecom operator MTS, which is available when making a call to the number 111 . Not all paid subscriptions provided by the operator are useless. For example, among the basic services provided by the operator, there is the “Mobile Internet” service.

Disabling mobile data will result in the user losing the ability to use their tablet or smartphone to surf the Internet, view their favorite websites, or send and receive MMS. In your personal account, you can clarify information about other paid services, and then select from the list only the most necessary options, for which a fixed subscription fee will be charged.

To understand the essence of the services and familiarize yourself with the features of the current tariff, you should pay attention to the information for subscribers in your personal account. If the subscriber does not plan to use paid services in the future, then in his personal account he can refuse to provide unnecessary options by clicking the red cross next to the name of the selected service. Immediately after disconnection, the subscription fee automatically stops being debited from the balance. Do not forget that payment may be charged by the operator for the provision of package services.

These can be packets of network traffic, text messages and other services, which can be disabled using the tab "Packages and service packages". The user should not write off all responsibility for wasting money from the balance on the mobile operator, because there is a high probability that he independently connected some services and then stopped using them, but did not refuse to provide them. To avoid such misunderstandings, you should periodically review the details of expenses, and then disable all unused options, mailings and service packages.

Disabling paid services on MTS using USSD commands

There are quite wide possibilities for managing your own SIM card, provided to the subscriber by MTS; he can disable all paid services using special USSD commands. Having previously received a list of connected services, the subscriber can visit the MTS company portal and find out USSD commands to turn them off. To do this you need to send a text message with a number "1" to the number 8111 .

This action will allow you to obtain information about paid subscriptions connected to the number. To receive information about free services, the subscriber must send a number in the message «0» . But if he is interested in information about all the services that are connected to the number, then the text field in the sent SMS the message should be left blank.

You can also clarify information about connected paid services using the USSD command "*152*2#", after dialing this combination, you must press the call key.

A call to the operator will help you disable MTS paid subscriptions

Help desk operators can help users get acquainted with information about connected paid services and, at the subscriber’s request, disable some of them.

To communicate with a representative of the MTS company, you should call the number 0890 or 8-800-250-08-90 . After connecting to the operator, the subscriber must introduce himself and provide information about his passport data. After identifying the subscriber, the operator will help you disable unnecessary services over the phone or tell you how to refuse to provide them yourself.

The reason for the depletion of funds from the balance may be paid subscriptions. Information about them is available to users of the Internet Assistant in the “My Content” section, in which the subscriber can disable unnecessary subscriptions. The second option for working with active subscriptions is the USSD command “ *152# ».

For the use of additional services, telecom operators charge a subscription fee from customers. Moreover, some subscriptions appear on the phone without the users’ knowledge. Because of this, many are interested in the question: how to disable paid services on MTS? The solution to this problem is described in detail below.

Disconnection methods

Before proceeding with deletion, you need to find out whether your phone has subscriptions for which a subscription fee is charged. You can find out what paid services are connected to MTS here.

After this, a subscriber connected to the MTS telecom operator can independently remove all unnecessary connections from his contract. Moreover, for this he was offered several options at once, each of them has its own characteristics and advantages. Below you can find out all the available ways to remove unnecessary services.

Through a call to the operator

The option of removing an option from the phone is suitable for those who do not have the ability to perform this operation themselves. In this case you will need:

Call one of the numbers - 0890 (only for MTS clients) or 8-800-250-0890 (from any phone).
Select “Connection with operator”.
Wait for connection (waiting time depends on the workload of operators).
Report your problem.
Confirm that you are a subscriber by providing your passport details.

Via SMS

Most subscriptions are deleted by sending an SMS message with the text “STOP” or “STOP” to the number from which notifications are received. After this, the shutdown will occur automatically.

You can also opt out of paid inclusions as follows:

Send an SMS to number 8111 with the text “1” (without quotes).
After this, you will receive a response message with information about all connected options. Commands for disabling them will also be indicated.
Next, all you have to do is dial the appropriate combination on your phone.

In the mobile application

To manage the number, the operator created the “My MTS” application, which has all the capabilities available in a standard personal account. Through this program it is easy to cancel paid and any other subscriptions available on the device. This operation is carried out in several stages:

As soon as the processing of the request is completed, an SMS notification will be sent to the user’s phone.

Via USSD portal

For all options provided by the operator, various USSD commands are available, with which you can configure, enable and disable additional functions. Find out which command you need to use to disable a particular function by going to the website mts.ru or by sending a message with the text “1” to number 8111.

In addition, you can disable it through the special “Expense Control” service, which can be used as follows:

Take your smartphone.
Dial *152#.
Select the desired section.
Press a specific key: 3 – to remove paid inclusions, 2 – to go to the list of current subscriptions.

In your personal account

You can use your personal account not only using the application, but also through a regular browser. To do this, the subscriber only needs access to the Internet. After which you can start deleting. For this:

Within a minute you will receive an SMS informing you about the results of the operation.

Now you know how to disable all paid services on MTS yourself. So if you have unwanted connections on your device, you can quickly remove them using the instructions above.

MTS is a mobile operator that has many services in its arsenal. The most popular among them is the Internet service. For tariff plans that provide such a service, the Internet connection is optional. For others, you need to connect it yourself. If most users do not have problems during the connection process, then the opposite is true when disconnecting it. Having analyzed the speed of the Internet provided, some users want, but do not have the information, how to disable an additional service package on MTS.

Additional Internet on MTS

This service is automatically activated when changing the tariff plan to “Smart” from MTS, but it can only be disabled manually. This is very inconvenient, since some users do not know about the activated service, and the subscription fee is debited from their account without them noticing.

The simplest ways how to disable the additional internet package service on MTS This:

dial USSD command *111*936# and press the “Call” button, where in response to the information message, enter the number “2”;
through the MTS personal account menu;
to disable the additional Internet service on MTS tariff plan “BIT” you need to send an SMS message with the text “1” to number 2520;
To cancel the additional Internet package of the “SuperBIT” tariff plan, you need to send an SMS message with the text “1” to number 6280.

How to disable additional services on MTS

There are several proven methods how to disable additional services on MTS or find out about their activation:

call the contact center at 0890 and, following the instructions of the autoinformer, call the operator back;
the autoinformer can suggest the required combination of numbers that must be dialed to obtain information about connected subscriptions;
dial the USSD command *152*2# on your phone and press the call button or combination *152# and a call, where in the response message through the section “Your paid services” you have selected, you can find out about the names of the connected options and the subscription fees for them.

All this can be done faster if you go to your MTS personal account. After authorizing or registering in it, you will log in, where the menu will have the “Subscriptions” option. This section will list all activated subscriptions and additional services. And the easiest way to disable additional MTS Russia services is to put “Delete subscription” in front of each service.

To disable the service, go to the “Tariffs and Services” section, where in the “Management” section there is a list of all connections to the MTS number.

Cellular operators have long ceased to provide only services where calls can be made. They are joined by various entertainment services, most of them are paid.

It is worth knowing that paid MTS services are always additional costs. They are charged a daily or monthly subscription fee. If several subscriptions are connected, it will significantly affect the amount of the client’s expenses.

Now there is a crisis and many people prefer to save, including on cellular communications. In this situation, it is important for the subscriber to know how to disable paid services on MTS.

Today there are many ways available to view paid services on MTS and deactivate them. Although many subscribers prefer to simply call support center operators.

Quickly disable unnecessary paid subscriptions

The easiest way for a user to find out connected paid subscriptions and how to deactivate them is to send a text message containing one digit “1” to number 8111. If you need to view all services, then you need to send “0” instead of “1”. Along with the information, commands for shutting down will come.

Owners of smartphones and tablets have an even more convenient way to disable paid services on MTS. This application. By installing it, you can keep all your expenses under control at all times.

We disable paid services ourselves

Traditionally, in order to disable paid MTS services, users try to call the operator. To do this, you need to dial 0890 from your mobile MTS or from any other phone 8-800333-0890.

Important! A call to an operator will usually require a lot of time. Very often the support center experiences a heavy load, and you have to wait 10-20 minutes for a response. In this case, you must have the passport details of the SIM card owner at hand, otherwise the center employee simply will not be able to help.

There are several options to achieve a faster response:

It is recommended to call only on weekdays.
It is better to contact a specialist at the beginning of the working day, then the load on the operator is minimal.
You should not try to contact the support center on Friday evening, otherwise you will have to spend much more time.

After connecting with an employee and identifying them, you can ask to dictate all connected paid services, their cost and tariff rules. If necessary, you can immediately find out the commands to deactivate these services.

Important! Have pen and paper ready to write down commands to deactivate services in advance and be prepared to verify the owner's identity.

Another way to find out what services are active, get the answers you need to your questions and understand their cost is in any salon. But do not forget that all information can be provided in offices only to the owner of the SIM card and upon presentation of a passport.

Disabling paid services via personal account

The most convenient option on MTS to disable all paid services is to visit the section on the website Personal Area. This is a separate section of the company’s website, where you can deactivate or connect a variety of services, change the tariff, etc.

A full list of services and their prices is available in LC. Many of them are included in the basic package and do not require additional payment, but some require regular payment. Their cost will be immediately visible in the personal account.

Important! Subscribers also have the opportunity to use the voice portal to manage services. You can reach him at 111.

The same section allows you to get detailed expenses. Thanks to it, you can find out what funds have been spent on recently. Unnecessary SMS or traffic packages may well be connected.

It is worth understanding that the operator very rarely makes mistakes when writing off. They also don’t like to break the contract, because all the client’s expenses will then have to be compensated. You need to independently control and take into account your expenses, and then you will be able to avoid unnecessary expenses on cellular communications.

Commands that allow you to disable paid MTS services

The user can independently manage services using requests to the USSD service. You don't need an Internet connection to do this. All control occurs directly from the phone. After each command you need to send and press the call button. After this, MTS will send an SMS with confirmation information. Let's look at the most popular commands for disabling services:

service " I am in touch» disabled via request *111*211420#;
Using the command *111*53# you can deactivate the service " MTS call barring»;
to turn off " Caller ID» you need to dial the request *111*47#;
subscription " Jokes"Disconnects like this *111*4753# , " News"via request *111*4755# , " Exchange Rates" - by command *111*4754# , " Acquaintance» via code *111*4755#.

Disable all subscriptions using one command

You can check which subscriptions are active using a simple command *152*2# or by going to the section " Your paid services", having previously completed the request *152#.

By periodically checking active options, you can successfully avoid unnecessary expenses for unnecessary services and significantly save on costs.

Important! Sometimes MTS independently connects some subscriptions or services to its customers. In this case, they are notified via SMS. The first few days the option is provided completely free of charge, but subsequently the client will have to pay for it at regular rates. Control and timely disabling of unnecessary services will allow you to avoid unnecessary expenses.