The phone asks for a Google account. Android won't accept Google account after factory reset (Google Account Verification)

Error " You must be signed in to a Google account" is a very common problem on Android devices. When it occurs, you become fully aware of how much you have become accustomed to Google products to work with your smartphone, especially those that you download from Google Play. The good news is that fixing the situation is a super easy task even for novice users. Let's see how to fix this error when working with Play Store ohm in three simple steps.

1. Simply delete your Google account

The error may be a normal check that is sometimes triggered after Google updates Play. The first method is to enter the main menu of the device, go to “Settings”, and then “Accounts” and simply delete Google account, which you registered is the one that receives the message “you need to sign in to your Google account.” After this you can re-add account, and everything should work fine. However, you may have to take one more step, described below.

2. Erase Google Play data

To erase data Google apps Play Store, you need to go to "Settings" -> "Applications" and find "Play Store". Select this item, then find the “Erase data” function (click on it). You can try just clearing the cache first, but clearing the data will also clear the cache. If earlier previous method did not work for your smartphone, you can repeat the steps described there after cleaning Google data Play and get the desired result.

3. Uninstall Play Store updates

Sometimes the problem is not with your credentials, but with Google Play itself. More precisely, in software service. One of effective ways fix error in Google Play - deleting updates. Go to "Settings" -> "Applications" -> Play Store and click "Uninstall updates". This will allow you to revert to the original version of Google Play that was originally installed on your device. Then all you need to do afterwards to fix the error is to install the latest Google version Play and enter the market again.

If you still have problems after trying all three methods above, try doing all the steps again, restarting your Android smartphone after each sequence of actions: “Remove Google account” -> reboot -> “Uninstall update, install new Google Play" -> reboot - "Add account" -> reboot etc. Just keep trying until the error disappears.

Do you know how to get rid of the “You must be signed in to a Google account” error in another way? Share it in the comments with other users.

After resetting your smartphone from using Hard Reset, when next turn on phone, you are required to enter credentials from Google account. This is exactly how the situation was described to me by a user who brought me a phone with a request to confirm an account that was previously synchronized with a smartphone.

In general, this is something similar to Apply ID, which has long been used in devices manufactured by Apple. Since many have complained that Android data are not protected at all, and you can hack any password on your phone with a regular hard reset, Google decided to improve several aspects of this protection.

As a result, starting from the series Android firmware 5.1.1, hard binding to your Google account has begun. That is, even after resetting the settings, you will not be able to fully use your smartphone until you enter the credentials of the account that was linked to it when you first turned on the device.

Of course, the user who contacted me had no idea about such protection and calmly reset the settings without any second thoughts. Of course, no one remembers the account details, since it was created on a quick fix just to have access to Play Market`u.

So, after another such smartphone, I decided to share my experience and show how I managed to bypass the protection with Google account confirmation after resetting the settings (Hard Reset).

Resetting your smartphone to its factory state through phone settings

Very often a simple reset directly from standard menu settings. This is explained by the fact that the settings are reset directly from the phone and the security system recognizes this as if the user did it himself, and accordingly does not request Google account verification (FRP).

Of course, the most difficult thing we have to do is get into that very settings menu, but we’ll still try to do it. I tested this method on Android 6.0 and 6.0.1.

Bypass Google account verification (FRP) after reset using QuickShortcutMaker

If you didn't happy owner device that was helped by the first method, then most likely you will have to turn to help third party applications, which will help us remove the Google account linking.

One such application would be QuickShortcutMaker. By the way, I would say that this method helps 80% of cases that are associated with FRP. So I recommend using it first.

You can see a visual implementation of points 10 to 17 in this video, starting at 5:30 minutes:

Important information for those who have " Google Accounts“There will be no option to enter your login and password. In order for it to appear, you will have to additionally, in addition to QuickShortcutMaker, install the Google Account Manager patch. After that desired item should appear in the list of Google accounts without any problems.

Third option to bypass Google FRP using Test DPC

The third option is also to install and use additional programs, this time it's " Test DPC" If the previous method did not help you, then you should definitely try this option.

A clear example of execution this method, look at the video:

It was with these images that I personally managed to bypass the protection with Google account confirmation after resetting the settings on Android. If none of the described methods work for you, don’t worry, it happens.

There are many different options for bypassing this protection, you just need to find it on our website or on some forum. Where users could share the option that would suit you.

There is also a theory that by turning off the phone and putting it on a shelf for about 72 hours, the binding disappeared on its own and the smartphone turned on the next time as if it had just been taken out of the box.

Sometimes Android presents us with surprises that are difficult to give an unambiguous assessment: on the one hand, the innovation is useful, but on the other, it can cause a lot of problems. This is exactly the addition to the functionality that appeared on smartphones from some OEM manufacturers after the release of Android 6 Marshmallow, and it is called “hard locking” or Google Factory Reset Protection(FRP).

As you probably already understood, this happens after resetting the device to factory settings, and regardless of whether the user has Google reset account, or the device itself performed it after flashing. The developers position this function as information protection in case of theft or loss of a smartphone. It is clear that it serves the thief right, but why do the owners suffer? It turns out, for carelessness. What do we see on the smartphone screen after a hard reset? Just a suggestion Sign in to your Google account. It turns out that only those who forgot (did not write down, entrusted registration to third parties) with Google account data will be punished. The rest enter what is required and calmly work on.

We'll tell you how to bypass your Google account and not lose the information on your smartphone in our next instruction. The effectiveness of the manual has been repeatedly tested on smartphones Huawei and Honor running OS Android Oreo, but can also be used on devices from other manufacturers with a different version of the operating system.

For the next step you will need regular computer , but don’t be alarmed - you won’t have to do anything complicated or dangerous. First, you need to download the necessary tools to remove the FRP lock. There are only two of them, they take up very little space - less than 10MB, and you must first copy them to your computer. But you won’t be able to copy them directly to your smartphone from your computer.

Don't be scared or upset. In some cases, it is enough to simply close this message; sometimes you need to restart the phone. After this, go through the procedure again initial setup apparatus. This is where all the misadventures end - now you know how to bypass your Google account after resetting the settings, but we still advise you to write down the new account data somewhere so as not to go through the whole procedure again when the smartphone is reset to factory settings again. AND another small recommendation: if your Google account was not reset and you unblocked someone else’s Huawei device, using your own Google account data during the unlocking process, remove it from the unlocked device.

A factory reset removes all data from your phone's internal storage. These are photos, videos, music, applications - everything that was recorded during use mobile device. In this case, the SD card will remain untouched: the files on it will be saved after hard reset.

So, without thinking twice and considering that this is the most quick way solve all the problems, you reset the phone. Is there life after a factory reset? Is it possible to recover data on your phone after you have done .

Recovering photos and videos after a hard reset

1. I have a Samsung Galaxy Duos. I forgot my lock PIN code and had to reset my phone to factory settings. Lost photos, videos, contacts and much more. Can I return them? Tried different mobile applications, Did not work out.
2. . Apparently, they reset the settings - although the phone was password protected graphic key. After redeeming the phone, we discovered that the comrades who had stolen the flash drive had, of course, thrown it away. There are no backups. Mostly everything was in the phone's memory. How to recover photos and videos? Is this even real? In complete despair.
3. I reset the settings to Samsung phone Galaxy J5. After that it became like new. I would like to know how to recover photos, videos, music. All these applications were in the phone's memory.
4. Accidentally deleted files on my phone using wipe reset. Please tell me how can I restore them? Model Alcatel phone One Touch Idol2 6037K. Built-in memory. The battery is not removable.
5. Please tell me, is it possible to return a photo if we took pictures and the photos were not saved, they were just in the “camera”. The child forgot the password on the phone and simply took it and reset the settings through the hardware buttons. Can we return the photo?

Answer. Yes, you can, but the likelihood of recovery depends on your persistence and the time that has passed since the reset Android settings. You can use the recovery method described above (by creating an image of the internal memory).

To search for photos in a mounted disk image, you can use any, even free software, like or (enable the option deep scan). How to use them, watch in this video:

How to recover phone numbers after a factory reset

1. If you didn't set up before hard reset, restore deleted contacts and phone numbers after the reset the guide will help.
2. If contact synchronization has been enabled (for example, via Gmail), connect your Google account and wait for the contact list to synchronize.
3. Check if there is VCF file on the memory card or in the internal memory of the phone.

How to restore applications

After resetting the settings, Instagram and another program are not installed. What should I do to install applications?

Answer. , as a rule, does not cause difficulties.

Some Android apps require a later version of the OS on your phone. After a hard reset, you roll back the Android version to the one that was installed by the supplier. Therefore, for good reason, you need to download Latest updates firmware for phone. This can be done through the settings.

To reinstall all applications, just connect the user's Google account. The applications will be downloaded and installed on your phone automatically - in their latest version.

What to do if your phone doesn’t work after a hard reset

1. I have HTC phone One V and after resetting the phone stopped working. The screen turns on, the HTC logo appears and nothing else happens. What to do?
2. Clicked on reset to factory settings. Now the phone says Secure Fail: Recovery and a yellow triangle. black inside Exclamation point and again neither here nor there. The phone has not turned on for quite some time, what should I do?

Answer.

Method 1. Reset the settings again - deleting all data from the internal memory of the phone.

Since you do not have access to the Android OS, you can do a hard reset using the hardware buttons. For this:

1. Remove the battery and put it back into the phone
2. Press and hold the Volume Up button
3. In addition to this, press and hold the Power button

After which you will go into recovery mode to factory settings.

Note. The method of performing a hard reset is different on many Android devices. For details, see your smartphone's manual.

Method 2. If a repeated hard reset does not help, install an alternative - unofficial - firmware. We recommend looking for instructions on the 4pda.ru forum.

After resetting the settings, access to the account is lost

1. I lost my phone. When they returned it, I realized that they tried to reset the settings, but could not, because the Google Account interfered. How can I log into my phone now, given that I don’t remember either my password or login?
2. I accidentally reset my phone and thereby lost my Google account. I tried to restore it, but it popped up: there is not enough evidence. What should I do?

Answer. The problem can be solved quite simply. You need to go to this Google page and answer the questions. If the account belonged to you and you had recovery data (for example, a backup Email or phone), you will be able to restore access and “link” the account to your mobile device again.

Recovering file names

I had a problem with my phone: if someone called while I was using it, a message would appear that the Phone app had stopped. I asked on the forum and they said that I needed to reset my phone. After the reset, the problem was solved, but the music, it turns out, was in the phone’s memory. Is it possible to restore it or at least find out what kind of music it was?

Answer. You will not be able to restore the music. Find out file names - yes, but only if they are saved in the file table. To do this, use the recovery method from internal memory, which we described in this guide. This procedure is quite complicated and time-consuming.

Phone memory is full

My tablet with Android v4.0.3 was automatically reset to factory settings. After that I can’t load the application, it says: internal memory is full, free up some space. But the memory is clear. What should I do?

Answer. Although a Hard Reset deletes user data, it does not completely clear the phone's memory - unless you select the appropriate option in the menu.

Try manually deleting the files. The most convenient way to do this is through the Storage Analyzer utility for Android.

Internet does not work when setting up the phone

1. I forgot the unlock password for my Samsung Galaxy A3 2016. After resetting to factory settings and after the greeting, only the search for a Wi-Fi connection is activated, the “Next” button does not function. What to do?
2. I recently did a factory reset. Everything was fine, I turned on the phone, selected a language, connected to the Internet, then the “connection check” download began. This download is already on the second day, I don’t know what to do.

Answer.

1. Try setting up your phone via a different wifi network (the problem may be with the wifi router).

2. Enable USB debugging on your phone 3. Download and install custom Android firmware for your device (a rather unsafe method, suitable only for experienced users!)

After the reset, the notes on the phone were deleted

I restored the factory settings on Android, but forgot to transfer phone notes to another phone. What to do in this case? Is it possible to somehow recover text notes?

Answer. If you previously stored text notes in the standard Google notepad application, recovery is unlikely: after a hard reset, all application settings are deleted.

However, if you set up synchronization with Samsung Cloud, you can easily restore notes to Samsung app Notes by re-syncing them with your account.

Answers to other questions

Please ask any questions about recovery after a Hard reset using the form feedback. We kindly request: formulate the question in detail and preferably without errors.

I was doing encryption and there was a glitch. There was nothing left to do but press the "reset" button. But before the reset I had a bunch of photos, there were photos of my parents, travels, etc. I really need these photos, I’m already hysterical and don’t know how to continue living when your whole life was on your smartphone.

I accidentally turned my Android back to factory settings, i.e. I reset it, so all the photos were deleted, can I restore them using the application and which one?

Answer. After performing a factory reset, all data in the internal memory of your phone was deleted, including photos. There are two ways to solve your problem.

1. Look for photos on your memory card, on the Internet (if you kept backups there).
2. To recover data in the internal memory, we recommend a simple program. You can download it on Google Play..

My friend caught a blocking virus on his Microlab phone. Naturally, no one wanted to pay hackers to unlock it. I reset his phone completely and now the language selection screen appears and then search for Wi-Fi. It doesn't go any further. I inserted the SIM cards, but it still won’t let me continue. What happened to him now and how to fix it?

Answer. This means that the problem is precisely that the phone cannot connect to the wifi network. Find a network with open access and try to connect. If it still doesn’t work, change the firmware to custom one.

The glass on the phone (Samsung A5) was replaced and the phone was reset, photos and videos disappeared. Is it possible to restore and how? I tried it through your program - it didn’t work.

Answer. Curious to know what recovery programs you used. The question also arises: where did you look for the deleted data - in the internal memory or on the SD card. As written above, a factory reset erases the internal memory, so you will need utilities like DiskDigger for Android. Another recovery method is by creating a snapshot of the internal memory and further searching for files on it.

Android 5.1 Lenovo A2010. I wanted to update, but I clicked on the factory settings and all the necessary photos and videos disappeared. I downloaded it, but it’s impossible to open it, i.e. doesn't look up on the phone. What to do to restore deleted photos and video?

Answer. Really. Tenorshare program Data Recovery can only be launched from a computer. It’s not a fact that with its help you will be able to return data after a hard reset (that is, resetting to factory settings). You need a way to recover from internal memory. See the answers above where we answered a similar question.

I did a hard reset on my lg D724 phone, having previously synchronized everything. But I missed the most important thing - notes from the notepad application. The wife had a lot important information in a notepad. Tell me, please, how can I restore this?

Answer. Try it. We haven't tested it, but the developers claim that MobiSaver can recover notes. However, it is important to note that after a hard reset, the internal memory is erased, and not all applications can work with it. So, to be honest, there is very little chance of getting your text notes back after a reset.

I have samsung galaxy s7 edge. The problem is that when I entered the camera, it gave me the following notification “Camera error warning”, after which every time I enter the camera the phone gives me this error. I reset the phone to factory settings, but it didn’t help... clearing the cache in the camera settings and I reset its data, but all my efforts were even, nothing helped. I went to the service center and they said that they did not have the equipment to disassemble and see what was wrong with the phone, and in return they could send it to Moscow for repair, but it will take weeks or more I don't need it. Is it possible that if I roll back the phone to previous version OS, that is, 6.0, since I have 7.0. Or just reflash the phone. Tell me, will this help? If not, then help and tell me a couple of ways to correct this error.

Answer. Go in and check if the camera is working. This will help to identify whether additional applications, installed by you or together with the firmware, on the camera.

Perhaps you are using custom firmware– if yes, then we advise you to find alternative versions or update your phone to the official firmware.

If resetting the settings to factory settings really did not help, you need to contact service center Samsung or, as you mentioned, send it to Moscow for repairs.

My phone has been reset to factory settings, how can I recover data from my phone? I tried it through applications from Google Play, almost all of them require root. What is it and how to get it?

Answer. Root access (or superuser rights) gives recovery programs access to file system Android full control, including deleting and overwriting files. Although, in fact, recovery programs only need access in read mode.

Even if you find an application that does not require root, the likelihood of recovery will be extremely small. Try installing KingoRoot applications ( root installation in a few steps) and DiskDigger for Android should work.

After resetting the Prestigio NK3, the system writes that the SD card is not supported and suggests formatting. The reset was carried out with the card removed. There is a lot of necessary data there, is there a solution?

Answer. Most likely, the hard reset did not in any way affect the safety of the data on the memory card. If you removed the memory card while it was recording other files from your phone, file table The SD card may have been damaged. You need to connect it to a computer or laptop via a card reader, check for errors in reading the standard Windows utility. If the errors are corrected, the SD card should open on the phone. If not - Recuva program or DiskDigger with Dig Deep mode should find all files.

My wife did a hard reset on her phone Samsung Grand 2 Duo without making a backup copy. Photos and music are not so important, everything was lost telephone contacts and it was not possible to recover application data from the Play Market. In all applications, everything had to start over. Please tell me, is it possible to somehow restore this?

Answer. The likelihood of recovering user data from applications depends on each application individually. So, if user data was stored on an SD card, then you can restore the data. Otherwise, after a hard reset you need to scan internal memory trying to find everyone separate file applications (the probability of doing this is quite small).

Phone contacts can be imported from a SIM card - of course, if you take care of backup copy contacts in advance. Check if your contacts are synced with your account Google entry and assigned to it by the Contacts service.

Some users are absent-minded. They periodically forget their passwords and logins. This situation often arises when buying used phones. When you try to connect, you need to enter a new Google account. As a result, many people ask the following question: “I can’t log into my Google account! What should I do?”

The concept of a Google account

A Google account is an account specific user on Google. It is created during registration on the relevant website. With its help, the user gets the opportunity to use mail, disk, social Google network+, video hosting YouTube, as well as others Google services. Besides, this account necessary for users of tablets with Android OS installed.

This system is created by the above-mentioned corporation, therefore, to prevent theft, or taking into account the constant use of the gadget, the manufacturer links them to a specific Google account. It is the latter circumstance that most often causes people to be unable to log into their Google account.

The main reasons for the inability to log into your account

The first reason is user forgetfulness. There are those who create an account for a long time They don’t use it, so they conveniently forget the password. However, it is quite easy to restore. To do this, when registering, you need to indicate your e-mail or mobile number, where the message will be sent if you click on the “Forgot your password” link.

The same problem applies to people forgetting their login. Recovery occurs in a similar way. When registering, indicate your real full name, because when you restore your login, you will be asked for them, and if you entered fictitious data, you are unlikely to remember them. If you remember, you will receive a confirmation code (by email or phone), after which login to your account will be available.

If you receive a message that such a user is not registered in Google, then check all the data, including backup email, remember whether your phone number has changed, and if so, whether it is currently available.

Sometimes, when logging into your account through a browser, you may receive a message that your account is disabled. Cookies. You need to enable them. The order in which they are enabled is different for each browser. If this does not help, you need to clear your browser cache.

By following these simple instructions, you can save yourself from the question of what to do if you can’t log into your Google account.

If your account is blocked, it will take longer to restore it.

Login to your account from a mobile phone

To log into your Google account with mobile phone with pre-installed operating system Android system, you need to go to your phone settings, open “Accounts”, and then click on “Add account”. Some models offer to add accounts not only Google, but also others. Click on Google, after which a menu appears in which you enter your username and password. Here you can create a new or primary account if one has not yet been created.

If you enter the registration data correctly, you will log into your account, and this data will be used by your gadget.

This way, the answer to the question on the phone?" will be quickly found.

Login to your account after using the reset function

After the release of Android 5.1, gadgets based on it received a function that should help protect them from use in the event of theft or loss. The meaning of this function comes down to the fact that the gadget asks you to log into your Google account after using the reset function. If you remember all the details of your account, this is your phone, and not bought second-hand, then solving the problem is not difficult. Just enter your details and that's it.

For different models Gadgets have their own ways to bypass Google's protection. It is impossible to consider them all within the framework of one article. Here are some universal methods, but without a guarantee of their operation on a specific model.

1. We insert our SIM card into the locked gadget, call it, accept the call, click on “Add new call”. In the dialing of numbers, randomly click on the numbers, click on “Add number to existing account", after which you should be prompted to add a Google account, enter this data, reboot, having first saved the randomly dialed number in your account.
2. Until the first click (the first 3 steps), we repeat the steps of the first method. When dialing numbers, press *#*#4636#*#*, as a result you should get to the extended settings menu, click “Back”, go to the settings menu, select “Backup and Restore” or “Restore and Reset”, disable the recovery functions , including data backup, restore factory settings (reset), after loading, enter your Google account.

Thus, if you cannot log into your Google account after resetting the settings, you need to try these two methods. If this does not help, try searching for instructions for your gadget yourself on the Internet. It may require installation third party programs, Fastboot support.

Finally

Finding a solution to the problem “I can’t log into my Google account” is actually easy. In the article we described several effective ways. First try to remember your login and password, contact Google for help. If you can't unlock your phone after applying a factory reset, try applying various ways to restore access.