How to disable Beeline services on your phone. How to remove paid services from your phone

Have you been using your SIM card for a long time and noticed that money is leaving your balance somewhere? Then 100% you have paid subscriptions or services. Perhaps you once connected them for your convenience or wider communication capabilities, but now they are irrelevant and are simply siphoning off money.

Another option is possible: sometimes operators, as soon as a new service appears, offer it for free or for a meager cost, which increases after a while. In such cases, you urgently need to figure out how to disable paid services on Beeline, otherwise you will not have time to top up your account again and again.

Before you disable subscriptions, you need to determine which ones are activated on your number. To do this, just dial the short command * 110 * 09 #.

You will receive a text message from the service number with a list of the options that are connected to your SIM card. Now you need to find information about how they are turned off. It can be obtained on the official Beeline website.

Beeline disabling paid services via USSD request

Disabling paid services by calling an operator

If you need to deactivate all subscriptions without thinking about whether they are needed, you can use the old proven method - dial the operator at 0611.

Technical support representatives will tell you which paid and free options are enabled, and will also be able to disable them for you at your request. Sometimes it can be difficult to get through, so we recommend that you make calls in the morning or afternoon on weekdays.

Disabling subscriptions through your personal account

If you know what a personal account is and are registered in it, this will be the most convenient way for you to refuse those services that are no longer needed.

Cellular subscribers are faced with a situation where, with the same tariff plan and use of services, intensive debits of money from the account begin. The reason for such an unpleasant surprise is a subscription to additional paid services provided by the company.

Typically, Beeline Russia clients activate paid content at the moment they are notified of a new option that is provided free of charge in test mode. Then the grace period ends and the mobile account begins to rapidly melt away.

In order not to pay for horoscopes, jokes and other unnecessary services, you need to disable paid content. You can find out how to do this by reading the article.

You can independently check active subscriptions and disable all paid options via the official Beeline website. There is also a detailed history of write-offs, which makes it easy to determine which service had an unplanned impact on the balance.

To do this you need:

open the site my.beeline.ru in the browser;
log in to your personal account;
open the “Connected services” tab of the “Services” section;
check the list of connected services;
select unnecessary services and disable them by clicking on the link;
check the list of paid subscriptions, which is located under the list of services;
disable those you don't need.

This way you can quickly and conveniently refuse unnecessary infotainment services.

Canceling subscriptions using Mobile Consultant

Another way to unsubscribe from additional Beeline services for free is by calling the support answering machine. For this purpose, there is a special number to disable unnecessary Beeline options -.

find out the cost and features of the connected tariff plan;
check account balance;
disable or connect any available services.

How to remove unnecessary services through the mobile application?

Owners of smartphones on which the “My Beeline” application is installed have the opportunity to independently block all paid functions of Beeline from their phone or tablet. To manually turn off any services, options and services in the My Beeline mobile application, you must:

download the program from App Store or Google Play;
launch the application;
authorize by phone number;
view the list of available services;
disable unnecessary ones by clicking on the virtual switches.

Removing unnecessary services through the Beeline SIM menu

You can cancel paid services without using a computer, smartphone or calling an answering machine. To remove the imposed Beeline options through your phone using the SIM menu, you only need to be within the network coverage area. For this:

open the mobile operator section in the SIM menu;
select the section with paid options;
go through the menu items, disabling all additional paid options.

Beeline Money service - how to instantly transfer money from Beeline?

Disabling services using USSD command

To get information about all connected subscriptions, just send a USSD request * 111 # . The only problem is that you need to know the codes to disable services. Each of them has its own combination of numbers. Below is a list of the most common commands to disable services.

How to block the connection of paid subscriptions from short numbers?

It is not so easy to disable mobile subscriptions from short numbers through the Beeline operator. Sending messages with the word STOP does not always help to stop the flow from one number, but does not prevent you from receiving unsolicited advertising and offers from other senders.

You can set or remove a ban on connecting Internet subscriptions in your personal account or by visiting the operator’s office. To apply for deactivation, you must have your passport with you.

Another way to get rid of spam is to install an application on your smartphone that blocks unnecessary calls and messages. Read more about ways to stop SMS spam from short numbers in the corresponding article.

How can I avoid connecting services in the future?

The most unpleasant thing is that even after disabling unsolicited services and subscriptions, you are not immune from their reactivation. Therefore, it is advisable to solve the problem of subscriptions radically.

To do this you need to use personal account on the company website. There you can set a ban on sending offers to connect to entertainment and information services. It is especially useful to do this on the child’s personal phone.

If you don’t know where paid subscriptions on Beeline are connected and how you can cancel them, just contact a consultant at your nearest office. In order for him to help you, confirm your identity by presenting your passport.

Complaint to Beeline about connection of services without the user’s knowledge

Domestic mobile operators often connect paid services even without the knowledge of subscribers. Such actions are expressly prohibited by the Law “On Protection of Consumer Rights”. According to it, sellers do not have the right to provide paid services or perform work without the consent of the buyer (client).

Mobile subscriptions are designed to diversify subscribers’ leisure time, but in most cases such entertainment results in financial losses for users. Often, a subscriber can activate a particular subscription using his number, and subsequently discover that money is being withdrawn from the balance at a completely different rate than was promised upon activation.

Today we will tell you about paid Beeline mobile subscriptions: how to check all connected ones using your number, how you can put a complete ban on connecting any paid entertainment and information services.

Why do they withdraw more from my account than promised?

There are situations when cellular subscribers themselves activate various paid services on their number, and then notice that money disappears from their balance. Most often, this is encountered by those who do not carefully read the terms of a particular promotion. Yes, you can blame the operator for the fact that detailed conditions are often indicated in small print, and are often hidden behind asterisks in the description, but ignorance is not an excuse. In a situation where the cost of a subscription is indicated in its description, then it will not be possible to return the money debited, in the subscriber’s opinion, illegally.

Before connecting to any service, and this primarily applies to content services, it is mandatory to obtain detailed information about its cost. Often paid subscriptions are offered to the subscriber free of charge for a trial period, after which fees for their use begin to be charged.

The operator offers on its website completely comprehensive information about the cost of not only its services, but also third-party ones who turn out to be content providers. Before clicking on a link, sending a message, or making a call to a short number, it is worth checking the cost of such actions. On the operator’s website, you just need to indicate your phone number, and complete information about the service will be provided.

All entertainment and information services can be divided into two main groups. The first includes periodic subscriptions, which provide access to a specific service on a regular basis. They are paid daily. Beeline has established restrictions for such services. Thus, the fee for them can be debited from the subscriber’s balance no more than once a day, and the cost cannot exceed thirty rubles.

The second group of services does not imply regular use and, accordingly, payment. In a situation with such services, you should be especially careful, since their cost can be quite high - for sending a message, or a minute of a call, or providing access to a certain Internet resource.

How to disable subscriptions

Disabling Beeline paid subscriptions is no more difficult than connecting them. You can either refuse all such services on your Beeline number or unsubscribe from some of the subscriptions. If you need to cancel not all Beeline subscriptions, but only individual ones, then to do this, just send a response message with the word “STOP” to the number from which paid content is received. After this, your subscription to this service will be cancelled. This option is ideal for those who have a small number of paid subscriptions on their number.

If the number has several subscriptions, you can use your personal account. Here you can not only view, disable, or connect services on your number, but the same is also available for subscriptions. For this purpose, a special section is available in “Connected Services”, which is called “Services”.

You can also cancel subscriptions by calling the operator’s contact center at 0611. Over the phone, you can not only get information about all connected paid subscriptions, but also ask a specialist to disable unnecessary ones.

It is completely impossible to establish and, accordingly, remove the ban on paid Beeline services. Previously, the operator had a special “Black and White Lists” service, but now it is not available for activation. Now, in order to protect subscribers from accidental charges when using content services, the operator has introduced a new information system. When trying to order a paid service, the subscriber receives a message indicating the cost of its use.

Some operator SIM cards also have the “Chameleon” service installed, which gives subscribers access to entertainment and information services. If it is active, short messages with offers will periodically appear on the phone screen. Most subscribers are looking for ways to disable it, since accidental clicks are possible, and as a result, the activation of paid services and subscriptions. Disabling this service is quite simple - in the phone menu in the “Beeline” section, you need to select the appropriate section and disable it.

Creating a separate account for content will completely get rid of random write-offs. This can be done by contacting the operator. After this, a separate account will be available, and all additional entertainment services can be paid only from it. This option is also convenient for those who use paid Beeline subscriptions, but want to get rid of accidentally connecting additional ones.

Subscribers raise many questions when subscribing to a service such as “Beeline Basic Plus” - what is this option and how much does it cost? In fact, unlike paid content services, you don’t have to worry about its display in the list of connected ones. This service allows you to access the main mobile television channels for free. The package is available automatically to those who connect the “Highway” Internet option. The only thing worth considering is that the traffic when viewing is used from the main package.

Deferred payment

Some Beeline users are faced with the fact that when replenishing their account, not the entire amount is credited to their balance. The fact is that in addition to simple payment for content services, as well as various subscriptions, the possibility of deferred payment for them is available.

The deferred payment option for subscriptions can be activated for those who have been using the number for more than six months, and whose monthly communication costs exceed five hundred rubles.

If the service is active by number, then when sending messages and calls to a short number, the content will be available for borrowing, and its payment will be made from the next account replenishment. Please note that if you replenish your account with a smaller amount than the content used, then staged payment in installments will apply. When withdrawing part of the cost, twelve rubles will always remain on the number’s balance.

To get rid of this subscription payment scheme, you need to send a message from your number with the word “Block” to the number 6255. After this, you don’t have to worry about the possibility of purchasing content on credit using your Beeline number.

conclusions

All operators offer mobile subscriptions to entertainment services. Almost every user has at least once encountered the debiting of funds from their balance when they were accidentally activated. Beeline does not offer to install a ban that will completely get rid of this problem.

However, unlike other operators, the solution proposed by Beeline can be called the most optimal. By connecting a separate account to pay for such services, you can be sure that money from your balance will not be lost in an unexpected situation, since you can only pay for content from a separate balance.

The advantage of this approach is that all content services remain available, and to activate them you only need to top up a separate account. You can even do this by transferring from your main balance.

To improve the functioning of the mobile device and increase the savings of the tariff plan, the provider is constantly releasing additional options. In addition to the main offers from the operator, the user may be given information or entertainment subscriptions, which will cost money every day. How to avoid this? In this article we will tell you a few rules on how you can disable paid services on Beeline and save money.

All methods for checking connected paid services

Paid subscriptions and additional content in some situations may be activated independently. Often the user finds out that money is leaking from his account too late. Currently, Internet fraud is gaining momentum. Therefore, to protect yourself, we recommend that you follow the following rules:

While surfing the Internet, do not open links to unfamiliar sites, and do not download materials from suspicious resources. One simple click of your finger can lead to the activation of additional advertising and useless services.
If you receive an SMS from an unknown number with a link or a request to call back, do not perform these actions, even when it is addressed on behalf of your relative or loved one.
Do not leave your mobile phone unattended in public places.
Don't let unknown people use your smartphone.
Carefully read the specifics of the provision of tariff plans or services from the cellular communication company. Sometimes the contract comes with options that have a certain free period of use, and in the future they will automatically charge the subscription fee according to the schedule. Often the consumer himself activates the subscription, and later forgets about its existence. Take your money more seriously.
When paying for cellular services using special terminals on the street, there is also a risk of picking up useless functions.

Now you should look at all available methods to determine the presence of paid subscriptions on a phone number. To do this, follow one of the methods:

Disconnection methods

If you find out that money is quietly floating away, then it is necessary to take urgent measures to disable paid subscriptions. To do this, use any of the following methods:

If you want to disable an additional subscription from your provider, then USSD requests are implemented for some tariffs. For example, for “Chameleon” - *110*20#, “Stay informed +” - *110*1062#.

Attention! If everything is done correctly, an alert will be sent to your smartphone confirming your actions.

Connection ban

If you are tired of such unpleasant situations, then you can finally protect your wallet from the clutches of scammers and unsubscribe from all imposed functions. For this there are two options from Beeline:

Attention! The data for the article is implemented for users from the Moscow region. Check with your local operator for information about your region.

The article discussed how to find out about the availability and deactivation of paid subscriptions on Beeline. To avoid falling into the hands of scammers, do not forget to follow safety rules when traveling online. In the world of the Internet, you can pick up a lot of unpleasant problems.

In this review, we will try to understand the issue of how to disable services on MTS if they are charged. Sometimes it happens that a subscriber selects services that are incomprehensible to him, which he does not need, and he is charged money for them. This usually happens like this: the subscriber purchases a service package, which consists of certain paid and free services. After some certain time, the conditions change, and some of the services become paid. Thus, the subscriber begins to be charged more money than he planned. Sometimes it happens that the subscriber does not receive notification about this and he begins to incur unexpected expenses. To prevent this from happening to you, we recommend that you actively use where all operations with your number can be performed in a self-service format.

Sometimes, along with the activation of packages, paid subscriptions are activated. This can also happen at the time of receiving an SMS, and the user himself can accidentally or intentionally carry out the operation of connecting a subscription in the menu. As a rule, the subscriber forgets about such subscriptions, and funds begin to be withdrawn from his account. It may also be that someone close to the subscriber somehow activates a paid service or randomly subscribes to paid content, so be careful: always monitor the services available on your account.

Disabling all paid services on MTS using a PS or mobile device

Not everyone knows that all services that cost money can be disabled easily, without any problems. This is usually required when traveling, going on a trip, or switching to a more budget-friendly lifestyle. To disable services in this case, you will need the Internet from any of the available devices. If you are using a mobile phone, it is best to use an API application.

To use your Personal Account from a PC, you should log in to online.mts.ru and log in via SMS received on your phone. The same thing, by the way, can be done using a mobile device. Read on to find out all the details about subscriptions, services and how to disable them.

Using USSD and SMS

You have the opportunity to disable all paid MTS services with one command using a USSD request. You also have access to a free SMS service for such purposes.

You just need to dial the USSD number on your device or send an SMS to the corresponding number. This way you will be disconnected from the services instantly. Yes, you can apply and support service 0890 , but this cannot be compared with the speed of USSD and SMS. You can quickly, right on your phone, check the list of services, subscriptions that you have ever connected, and delete them there.

The most useful commands

Do you want to control your services? Then use the MTS USSD service. With these commands you have access to the main functions:

"My services" - *111*11# ;
Paid services - *152*2# , *152# – enter the main menu, where you can see items for viewing services, as well as connecting and disconnecting them. This is how you can find out about MTS paid services.

To manage your account, namely to disable specific services, you will also need the following numbers:

"Beep" - *111*29# , call to 0550 and selecting the appropriate item, as well as SMS to 111 with text 21510 ;
GPRS - *111*38# , *111*338# , SMS to 111 with the text 21220;
Caller ID – SMS to 111 with text 21130;
“They called you” - SMS to 111 with text 211410 ;
“Everywhere is like home” - SMS to 111 with text 21500 ;
"Voicemail" - SMS to 111 with text 90(space)2 ;
“Call barring” - SMS to 111 with text 21190 ;
“Conference call” - SMS to 111 with text 21150 ;
“Favorite number” - SMS to 111 with text 21410 .

The services described above are the most frequent and popular. When using the given commands, they are instantly disabled. You can enter the subscriber service itself by command *111# . We would like to note that all this is provided for free! Next, you should select the service you need to delete and enter the appropriate numbers. This contains all the services that can be disabled.

Disabling services through your Personal Account

You've probably heard a lot about MTS Personal Account? This service allows you to disable unnecessary paid services instantly, with one click. This is a useful service for managing your account, services, subscriptions, and more. Here you can easily enable and disable the necessary services. This method is undoubtedly better than contacting support.

So, how to disable paid services on MTS yourself through your Personal Account? Follow these steps:

Go to the website login.mts.ru and log in using your personal login information (login and password).
If this is your first time, then you need to request a code, which will be sent to you via SMS after the request. To do this, click on the “Receive password via SMS” link, which is located next to the login and password entry form.
After successful login, go to the “Tariffs and Services” menu, and then “Service Management”.
Select the option you want to delete and click “Disable”.
Select the option you want and click Disable.

If you did everything correctly, after a few minutes the service will be deactivated. Check your details through the menu by clicking “Service Management” or immediately find the “Details” item.

Registration in your Personal Account

Not everyone knows how to use their Personal Account. By the way, we already wrote about this in the section. If you are a beginner, we will help you by telling you everything in more detail. To register, follow these steps:

Login to the company portal using the links mts.ru or online.mts.ru.
If you chose the first link, log into your Personal Account by clicking on “My MTS” at the top right. There, enter “Mobile communications”.
Log in. First, enter your number in long-distance format.
Now you need to enter your password. If you don’t know it, click “Receive password via SMS.”
Receive an SMS and enter the received combination in the password field.
Change the temporary password to your permanent one in Settings.
That's all. You are in your Personal Account.

Checking subscriptions

So, you have entered your Personal Account. Now you should check your subscriptions and unsubscribe from those you don’t need. The following methods are available to check the list of subscriptions:

A service called “My Content”.
Applying a command *152*2# .
Call operators on 0890 .

These services will make it possible to manage and control expenses. You can find out the details for the month using *111*341# , and detailing for a certain period – *111*342# .

How to disable MTS subscriptions on the Internet?

Sometimes some subscribers don’t even know that they are paying scammers for their subscriptions. For example, the following situation may arise: you receive a message with an offer to participate in some promotion and a request to send an SMS to a short number for this purpose; you send a message and make a subscription you don’t need!

How to fix this error if you have already subscribed? Log in to “My Content” using the link moicontent.mts.ru. In this section, go to “Active subscriptions”. You will need authorization in your Personal Account. Then all you have to do is disable subscriptions on your page.

Note: In this way, you only disabled your connected subscriptions, but did not protect yourself from potential subscriptions in the future.

Cancellation of subscriptions via USSD

Do you want to quickly get rid of your subscriptions? Choose a USSD service. Dial *152# and enter the menu of your subscriptions and services. This can also be done immediately on command. *152*2# . On the screen you will see the item number for disabling a particular subscription.

We hasten to say that there is such a service as “Content Ban”, which allows you to refuse any subscriptions and it is activated free of charge by the MTS operator. This is the most effective way to prevent any paid subscriptions from being connected. This is especially true if a child uses the phone.

Disabling subscriptions by sending SMS

There is another option for disabling subscriptions: by sending SMS. In this case, a certain technical trick is used. The subscription comes from a specific number to which the subscriber subscribes. You can cancel this subscription not only by USSD request, but also by sending an SMS. This is the easiest way to get rid of intrusive content.

So, you should send an SMS to the number from which the newsletters come. Please indicate the value in the message text "STOP" or "STOP". If you successfully unsubscribe, you will receive a notification. Also, instead of the above values, you can enter a number «0» .

How to protect yourself from subscriptions?

Simply unsubscribing in your Personal Account is not enough if you want to get rid of subscriptions forever. After all, after unsubscribing, there is a chance that you will again be caught subscribing to content you don’t need, and the problem will return. But there is a solution! After all, it is possible to disable subscriptions forever, and we have already mentioned this above.

“Content Ban” service on MTS

This service can be activated from your operator by number 0890 or in the MTS communication salon. You can also access the connection in your Personal Account, and you can also use the SMS method.

This will help you save significantly on communications. Through your Personal Account, you can check all content services and disable those you do not need. Here everything is done with “one touch”, the controls are very convenient. Activation of the service is free, but for disconnection they charge one ruble.

To do this, you just need to follow some simple rules:

Please note that when you connect to a certain tariff, some subscriptions may be automatically included, which become paid after a period of time, so be careful: keep an eye on the list of connected services and your account.
It is worth minimizing children’s access to the functionality of your device and to your account.
You should not take part in dubious activities.
Install an antivirus on your device.
Log in to your Personal Account through the mobile application and control your expenses.

This will certainly prevent you from overspending on unnecessary services.

How to disable MTS paid services by calling the operator?

If you do not want to control your services yourself, you can leave this matter to the MTS customer support service. To do this, call 0890 . All of the listed actions that can be performed using the self-service office, commands and SMS can be performed for subscribers by the MTS support service operator (0890). If you do not currently have access to your Personal Account, then you can easily use this method.

Operator capabilities:

disabling active paid services on your account when you are roaming and do not have access to the network;
cancel subscriptions;
setting up service packages;
enabling “content ban”.

Conclusion

If everything is done in a timely manner, you will not lose your funds just like that. So be careful when connecting to any tariff. Please note that only the owner of the number has the right to refuse unnecessary options, subscriptions, etc.

Despite the fact that there is a risk of accidentally subscribing to unnecessary services, it is still better not to block content when connecting to the service described above. The main thing is that the received content is connected with your consent, but do not succumb to any kind of deception. Note that, for example, services such as balance control still remain connected, since the “Content Ban” applies only to commercial subscriptions.

So, here you have become familiar with all the ways to unsubscribe from all kinds of paid subscriptions. Now you know how to disable SMS services on MTS, in other words, paid subscriptions. We hope our information helped you solve your problem. If not, then please leave all your questions in the comments!