There are no satellite TV channels from MTS. IPTV set-top box and CAM module for digital TV from MTS

MTS once provided exclusively services cellular communications. But today it is ready to offer its subscribers access to high-speed Internet and high-quality digital television. Moreover cable television differs from MTS in its interactivity– users can use additional services, select broadcast languages, and even pause programs to continue watching later. Cable TV is controlled from MTS via " Personal account"or directly using the remote control.

Description of service

The “Home TV” service offers subscribers high-quality cable television, the channels of which are broadcast via the Internet. Broadcasting of individual channels is carried out in HD quality, which will be appreciated by lovers of beautiful, detailed images. Other advantages and benefits of the service:

Some tariff plans– you can choose one or another package of channels at your discretion;
Possibility of personal selection of channels - you can create the content of the package yourself, excluding channels that you simply do not need;
Possibility of re-watching programs - watch any program that aired yesterday or today;
Pausing the broadcast – you can get distracted by doing important things, and then return to watching TV from the point of interruption;
Multilingual broadcasting – choose the broadcast language yourself;
Possibility of ordering video films on demand - arrange a real cinema at home;
Connectivity information services– you can display exchange rates, weather reports, and a map of traffic jams on your TV screen.

If you want to join high-quality modern cable television with a whole bunch of additional services, feel free to choose television from the MTS operator.

MTS cable television tariffs

The MTS operator is ready to offer its subscribers two main tariff plans:

“Basic” - includes 121 channels, 13 of which are broadcast in HD format. The cost of the tariff is 145 rubles/month. This should also include monthly fee for a decoder - it is 99 rubles/month;
“Nothing Extra” - carefully selected 65 channels for 300 rubles/month, 26 of which are broadcast in HD format. Great solution for those who love high-quality pictures and do not want to subscribe to extra channels. TV decoder is provided free of charge.

Additional channels can be connected to each set of channels. themed packages – “Kaleidoscope” for 100 rubles/month, “Adult” for 250 rubles/month, “Global” for 900 rubles/month, “PLUS CINEMA” for 380 rubles/month, “PLUS FOOTBALL” for 380 rubles. /month, “Discovery” for 20 rubles/month and many others. It is also possible to connect the Multiroom service to 2 or 3 TVs - the cost of the service is 99 rubles/month.

In addition to home cable TV from MTS, subscribers can connect to high-speed mobile internet using GPON technology (fiber optics will be laid into your apartment). Connection speed varies from 60 to 500 Mbit/s. By the way, to watch MTS cable television you will need a special set-top box and a router that supports the IPTV protocol. But if the router is provided for use free of charge, then for a TV decoder you will need to pay 99 rubles per month. If you use the “Nothing Extra” tariff, the decoder will be provided free of charge.

To manage your cable television service, use MTS’s “Personal Account”, located on the operator’s official website. But instead of the “Mobile Communications” section, use the “ Home Internet and TV." For authorization in the service, the contract number and password are used.

How to connect cable TV

Along with connecting to television, you can connect yourself high speed internet from MTS using GPON technology. Processing times for applications are up to three days. During this time, an MTS employee will call you and agree with you on the arrival time of a specialist who will perform the connection.

How to turn off cable TV

In order to disconnect MTS cable television, contact the operator at +7-495-636-0-636 and find out the address of the office where you can terminate the contract and pass user equipment .

Why MTS cable TV does not work

If your MTS television does not work, try rebooting all subscriber equipment. Also, the performance of the service is affected by the timely payment of payments. If there is money in the account, the equipment has been rebooted, but the television still does not work, call +7-495-636-0-636.

Cable communications are not available to all residents of Russia, while the desire to watch the best television channels V good quality Many people have it. A way out of this situation may be to connect satellite television, which is available even in the most remote corners of the planet. In Russia, satellite television services are provided by many providers, including MTS. appeared relatively recently, but many have already appreciated its advantages, while the number of new subscribers is increasing daily. If you just purchased the kit, then very soon you will have to figure out how to set up MTS satellite TV. Of course, unless you decide to hire a specialist to do this work.

Of course, if possible, it is better to seek help from an appropriate specialist who will install and configure the equipment. MTS does not provide such a person, so clients are forced to deal with this issue on their own. Of course, there is a fee for such services, and not a small one. If you do not want to pay or in your locality There is no suitable technician, you can set up satellite TV from MTS yourself. This is quite possible, and you do not need special equipment. No one guarantees that you will definitely cope with the task, but it’s worth a try.

What is required to set up MTS satellite TV

Many are convinced that setting up satellite television is an incredibly complex procedure that requires special equipment, so you can’t do it without a specialist. In fact, everything is much simpler. Of course, no one will claim that everything is extremely simple, but nothing is impossible here. Many people are most concerned about the issue regarding the special equipment needed to search for a satellite. Don’t worry, you don’t need to buy any special devices, any smartphone is enough. Of course, before you set up MTS satellite TV, you need to find out what exactly you need and prepare everything in advance. Don't worry, the list won't be long.

To set up MTS satellite television you will need:

The MTS satellite TV set itself;
Working tool for mounting the antenna;
An application installed on your smartphone to find a satellite (for example, SatFinder);
TV or projector.

You don't need any additional devices. Basically, even if you don't have a smartphone, you can still locate the satellite. This can be done through the setup wizard on the MTS website or in the menu of the set-top box.

Important
If you are not sure about own strength, do not risk the equipment and contact a specialist.

Setting up MTS satellite TV

Before you set up MTS satellite TV yourself, think about everything again. You must be aware that no one will compensate you for damaged equipment if you damage it in the process self-installation. If you are confident in your abilities and are aware of the possible risks, then you can begin installing the antenna and setting it up. Ideal if you have an assistant. It will be much more convenient if someone monitors the picture quality while adjusting the antenna. So, let's look at how the process of installing and configuring satellite television from MTS goes. By the way, if you prefer visual instructions, then at the end of the article there is a corresponding video.

Important
The MTS satellite dish must be facing south, otherwise you will not be able to receive a signal.

To install the antenna, follow these steps:

Choose a suitable place to install the plate. It must be in the line of sight of the satellite, that is, there should be no high-rise buildings or tall trees around that could interfere with signal reception;
Assemble the satellite dish following the instructions that came with the kit;
Install in advance specific place bracket and attach a plate to it (do not tighten all the bolts, otherwise you will not be able to fine-tune the equipment);
Attach the converter, connect the cable to it and stretch it into the apartment, then connect it to the set-top box.

Installation satellite dish completed. Be sure to check that everything is securely fastened. After fine tuning it is necessary to tighten the remaining bolts so that the antenna does not change position in bad weather. Subscribers often complain that the signal disappears during windy conditions. As a rule, the reason is poor fixation of the satellite dish. So, after installing the antenna, you can begin setting up the equipment. As was said, for an accurate determination you can use special applications for a smartphone or the setup wizard on the MTS website. Our example uses the SatFinder program.

To set up MTS satellite TV, follow these steps:

Download and launch the SatFinder application (the program is free);
Enable geodata transmission on your smartphone to connect to GPS;
Select satellite ABS 2 - 75 E;
The program will show the direction of the antenna, and also calculate the elevation angles and azimuth;
Point the plate in the desired direction;
Turn on the set-top box, then open the menu item Settings - Antenna settings;
A scale will appear that displays the signal strength. If the scale is filled to the maximum, you do not need to do anything. Otherwise, rotate the antenna until the bar is full.

After following the above steps and achieving maximum signal You can secure the antenna thoroughly and begin authorizing the equipment. The most convenient way to authorize is by calling help center. we have already told you. That's all, we hope you were able to install and configure MTS satellite TV without any problems.

The MTS remote control is a small mechanism with buttons that allows you to install and then manage TV channels digital television MTS. Control occurs by transmitting commands through infrared radiation. They are sent to the decoder, where this signal is converted to digital for transmission to the TV. It is battery operated.

New TV features

The remote control for the MTS set-top box allows you to select digital TV settings and use all its capabilities:

retune selected programs to the desired channels;
allows the “repeat” function to watch a missed program, and the “TV pause” function to pause the show for an hour.
Using the remote control, you can activate a reminder about the desired program or enter additional alerts, such as:
"MTS Weather";
"MTS Route";
"MTS Exchange Rates";
"Yandex traffic jams";
"Video on demand".
with one touch of the remote control button you can remotely request the information you are interested in new program or movie, choose any movie from the Omlet ru catalog.

Setting up the TV

Now let’s talk about how to set up the device for operation:

Download instructions on where to choose the right manufacturer.
Dial a three-digit code;
Press 2 buttons simultaneously (TV and OK) and hold for 2 seconds. The “TV” key will light up;
Dial the next three-digit code. The button light will go out;
Try the volume. If there are changes, then save the code and continue checking;
If there is no reaction, then repeat steps 3-6, trying the following codes.

How to replace the original

Sometimes the set includes universal remote control remote control MTS, which makes it possible to manage several devices:

receiver;
TV;

Setting up the remote control required device occurs with the TV and DVD keys. If you need to return to working with the set-top box, you should press the “STV” button on the remote control. The LED blinking will indicate the transition to control of the set-top box.

It is not possible to buy the MTS remote control separately, since it is included with the set-top box in one set.
But there are already absolute analogues on sale, which are fully adapted for the MTS decoder.

If you have problems with the settings

When suddenly the television settings are accidentally lost, it is necessary to carry out a number of operations:

Select the “Menu” key on the remote control;
Use the down arrow to select the “Custom Settings” section;
Use the right arrow to find the “Factory settings” section;
press the “OK” key.;
the interface will show the PIN code request command. Enter 0000 using the remote control buttons;
you will be asked to confirm the operation - again you need the “OK” key.

The result of such actions will be automatic installation TV channel set-top box.

The set-top box does not respond to the remote control

If suddenly the mts remote control does not work, first you should check whether the remote control is configured for the decoder. If not, then the “STV” button will solve the problem. If there are still no signals, you need to reboot the decoder and check the batteries. As a last resort, you can contact the service center.

Age restrictions

Initially, the interface is configured to be shown “for everyone,” which means there will be age restrictions.

When the question arises about how to unlock the remote control in order to remove them, you should:

Select the channel on which the restriction is set;
Press the red button on the remote control;
Use the down key to select the desired access level (it must be greater than or equal to the number of red dots on the screen);
Dial the PIN code and the “OK” key.

Video: setting up television

Before purchasing equipment, we recommend choosing a suitable location for installing the antenna using special application. Find in this place the most flat surface for attaching the bracket. Attach the bracket, circle the mounting holes with a pencil or marker, and after drilling them, attach the bracket using dowels. Tighten the screws until the bracket is attached to the wall as firmly as possible (apply pressure to check the strength). Next, “put” the antenna on the bracket, tighten the nuts on the fasteners and adjust the angle of the mirror as vertically as possible.
If you have not done this before, install the converter in the holder with its head facing the plate.
Strip the cable and install F-connectors on it ( detailed instructions- Here). Connect the cable to the converter.

Setting the antenna and converter rotation angles

The antenna is tuned according to 3 indicators: antenna rotation, antenna tilt and converter rotation. If the converter rotation value is positive, turn it clockwise; if it is negative, turn it counterclockwise (you need to look at the converter from the antenna side).

Turn on smartphone GPS and launch the previously installed SatFinder application, select the ABS 2 - 75 E satellite. The program will show the direction to the satellite on Google maps and directly in the sky, using the built-in camera, and also calculates the required angles of rotation and tilt of the antenna. The program will also help guide you to adjust the antenna at the desired angles.

In addition to the SatFinder application, you can use:

Applications Dishpointer Pro, Satellite Director, Multifeed
Website geonames.ru
MTS setup wizard on the main MTS website
Special device (for example, satfinder dvs-sf 500)

When using the device, enter the following data into it:
LO Freq. 10600
Down Freq. 9750 or 11920
Symbol Rate 45000
Polarity V
DiSEqC1.0: OFF
22K: OFF

Checking the signal from the antenna using a set-top box

After the antenna has been securely fixed and configured, connect the other end of the cable to the MTS set-top box (the connection procedure is described below). Try to minimize the cable length from satellite dish to the set-top box (if it is more than 50 m, choose the most expensive and high-quality cable).
In the set-top box menu, select the “Settings” section, in it the “Antenna Settings” item. You will be shown the quality and strength levels of the signal received by your antenna. If the signal is weak, then turn the antenna left and right and up and down to achieve a stable strong signal. The angle of rotation of the converter is responsible for the quality indicator. Achieve the highest possible value on the quality scale by turning the converter. After this, secure the antenna.

MTS has a single contact center, by calling the number you can get answers to all questions related to mobile communications, Internet, etc., including satellite TV. The hotline operates 24 hours a day. Here you can get necessary information by listening to the autoinformer and pressing the corresponding button in tone dialing, or wait for the operator’s response and discuss the problem with him. The main thing here is to clearly and accurately formulate the question you want to ask.

You can ask all questions by calling the number known to all MTS users 0877 or 8 800 250 0890 .

If you have any questions regarding Satellite TV, then you need to press the number “3” on the phone keypad. Next, you need to follow the robot’s commands and press the key that matches the topic of your problem.

2 - if you have already purchased the equipment and require activation;
3 — if you plan to purchase equipment and connect;
4 - to start test mode Satellite TV;
5 — channel search;
6 – get information about payment, balance, personal account;
7 – contact technical support.

You can also use the number 8 800 250 0050 : 2 – satellite TV, then follow the instructions from the autoinformer.

Number 0877 is only suitable for MTS subscribers, but the previous ones are for everyone else.

Where to write if there is a problem

In fact, the call to hotline probably the most quick way get answers and solve the problem. Of course, there is a way to contact the company via email And social networks, but this may take a while:

Fill out the form feedback on the website at https://moskva.mts.ru/personal/feedback-fix.

After you ask a question, managers will answer you in a convenient way, which you noted in the feedback form: SMS, call, or email.

Write to one of the official MTS social networks:

Setup and Troubleshooting

Install and configure Satellite TV is a technically complex task, so the most the best way To cope with this difficulty - call a specialist who will do everything quickly and professionally. You can call a specialist at 8 800 250 0890 or 0877 from the MTS number. True, the exit will be paid and will cost about 2000 rubles;
If you purchased a kit and need to register it, you must fill out special form on the MTS website;
If you still dare to do everything yourself, then a special video can help you, which contains a description and nuances, as well as instructions and a subscriber’s guide. Watch video and download necessary information Can . Also given here detailed guide on antenna installation and settings. You may need help from the Protractor and SatFinder applications, they can be download from AppStore or Play Market;
Instructions for manual setting channels can be found here https://moskva.mts.ru/personal/podderzhka/sputnikovoe-tv/nastroyki/ruchnaya-nastroyka-kanalov;
Subscribers can download the manual for returning to factory settings at https://moskva.mts.ru/personal/podderzhka/sputnikovoe-tv/nastroyki/vozvrat-k-zavodskim-nastroykam.

The main errors in the operation of MTS satellite TV and their elimination

D101-0

The CAM module did not have time to receive information from the TV.

Remedy: You need to switch to an encrypted channel and wait a few minutes. Setting the correct time and date on your TV will also help.

E006-4, 104-2, E106-9, E106-9, E04-4 or “Status undefined”

Reasons for the error: the card is inserted incorrectly, the card contacts are dirty, the smart card is faulty, a non-MTS card is used, it does not fit the kit, the set-top box is faulty.

How to fix it - reinstall the smart card, clean the contacts (gently WITHOUT detergents and abrasive materials)

E101-4, E107-4

Activation failed.
The card is installed in a receiver, which is not Mobile TeleSystems equipment.
How to fix: activate the equipment at 8 800 250 0890.

E016-4, E16, E16-4

Problem - there are no funds in the account or this channel subscription is not activated.

You can solve it by replenishing your balance or switching to another channel.

E106-9

The card does not belong to the operator, or there is a manufacturing defect on the equipment.

The solution is to replace the card with another one from MTS, which was included in the kit. If this is not the case, dial the hotline number.

E030-4, E120-4

The time and date settings on the TV are incorrectly set.

How to fix it? Set the correct parameters. If this does not help, disconnect and reconnect the module to the TV.

E019-4

The TV with the self-module did not work for a long time. You need to check the presence of the card, the cable connection, turn on the TV long time. If it doesn’t help, call support and ask to reactivate the equipment.

E133-4:

Reboot the set-top box (turn it off and on again).

E48-32. How to resolve the error:

Update software.
Reset settings.
Remove and reinsert the smart card.

E107-4:

Activation failed. A call to technical support will fix everything.

E52-32:

No signal. Check the cable for connections and damage, make sure the converter is intact, and make sure the antenna settings are correct. Then reset the settings to factory defaults and start searching for channels again.

There is no error code or error D101-0. Inscription on the TV screen: CI+ ERROR: Host Certificate Invalid-Expiried, Please Tune to DTV service - 16.

The solution is to also reset the settings to factory defaults and configure the channels again. If it doesn't help, then new software is required.

If the problem you are experiencing is not on the list above or cannot be resolved on your own, then a call center operator can help you by calling 8 800 250 0890. If his consultation also does not bring results, then you should call a specialist.