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Blue screen what to do windows xp. Blue screen of death (BSoD) - dealing with errors

Beginner's Guide: Disaster Recovery - Error blue screen of death

Blue Screen of Death or BSOD has hit Windows on your PC at least once. This guide will lay out the basic rules for identifying issues that may be causing a blue screen, or you can simply reinstall everything on your PC one at a time... it's your choice!

If you have used Windows, then most likely you have already felt the taste of beautiful shades of blue, sometimes there are also shades of black associated with the famous Windows BSOD error, popularly known as the “blue screen of death”.

It appears quite often, although developers have made a lot of effort to reduce their number in new versions of operating systems.

This error occurs whenever Windows detects a crash software, hardware or driver error that prevents it from continuing to function correctly.

In other words, it happens all the time and for various reasons.

You can also read our article “5 reasons why your laptop turns off.”


If you're lucky, the problem will resolve itself after a simple reboot and you may never have to worry about it again.

But in normal cases, a blue screen is a harbinger of trouble, and you will encounter it again and again until you give up... but all is not lost.

In this article I will introduce you to many of the most common BSOD appearances.

This is not to study and categorize every blue screen of windows, but rather to provide a set of troubleshooting tools that you can use to prevent and resolve the blue screen of death, or persistent crash.

This is just one more step to saving your hard-earned money from going to a computer repair shop.

What is a blue screen of death?

The Blue Screen of Death, or more correctly the “Stop Error Message Box,” appears when Windows encounters a problem or error that it cannot recover from on its own.

The operating system stops its operation and the information identified after diagnostics is displayed on a blue screen in the form of a code. In newer versions operating system, this information is dumped into a file for later analysis.

All stop errors for Windows are numbered according to the reasons that caused them, which makes the task of troubleshooting such problems much easier.

Let's take just a minute to observe the blue screen of death in its natural environment, carefully, we don't want to scare it away...

Pay attention to the attractive shade of blue, it is intended to warn us of trouble, as well as a list hexadecimal numbers telling us about the enemy, and the rest of the text is relatively useless.

This is the blue screen at its finest, beware of it, I would not envy anyone who ever comes face to face with this disgusting creature!

How to read Blue Screen of Death (BSOD)

A typical Windows XP message window, as you read above, is divided into four parts, and displays some useful hints to identify the reasons why the blue screen appears.

Of course, reading BSOD is not an everyday task, but if we take a moment and break it down, then you will see that it will help us to properly resolve the conflict that is interfering with the Windows OS.


In this section you read information about the components of the death screen. Next, we'll look at what the most common causes of BSODs are, and how to fix them!

Why does a blue screen (BSOD) appear?

A message about a similar error in Windows usually takes one of five forms:


What can you do about the causes of blue screen?

As you probably know, Windows XP can crash in every possible way. Although this OS is more stable than its predecessors (Windows 2000, Windows 98SE, Windows for 95), people are still finding new and interesting ways emergence of problems.

Given the range of possible failures and system errors, it's hard to come up with exact dial instructions for each possible blue screen of death.

There are sites that contain lists of known Stop errors and some possible solutions, and I would advise you to read those articles as well.

The purpose of this article is not to provide specific instructions for each cause of a blue screen error individually.

Rather, we aim to provide a universal set of troubleshooting steps that will allow you to analyze, identify the cause of the error, and hopefully fix it.

If we don't exhaust your questions by the end of this section, you will undoubtedly have more detailed information why they appear.

There are a few basic steps that you must follow when experiencing any Blue Screen of Death. Let's talk about them now...

Basic troubleshooting steps for all Blue Screens of Death (BSOD)

  1. First, write down all important information when you see the Blue Screen of Death.

    Including: the error number and friendly name from the "debug" section (see above), as well as any file names specified in the "leading information" section.

  2. If the blue screen of death appears on the screen for a split second before restarting the PC, in such cases the OS erases all useful information, so we need to change some settings in WinXP (the changes are also relevant in subsequent versions, such as: Win7, Win8, Win10).

    In most cases, this allows you to prevent an automatic restart when a major error develops, giving you enough time to record the Windows blue screen message.

  3. If you are using Windows XP:
  4. Next, try to restart the computer in normal mode.

    If the blue screen occurred while Windows was loading, you could use this to troubleshoot the menu, just select "try to start Windows normally."

    If the computer starts correctly, continue to use it and store the error information for a later incident. If the death screen appears again in random order, see section D below for the section “diagnosis of intermittent stop errors”.

  5. If your system does not start correctly or the error message persists, reboot your system.
    When the POST (hardware test) screen appears, press the F8 key several times. This will take you to the Windows Advanced Boot Options menu.
  6. In this menu, select “safe mode” to try to boot into Windows in “ Safe Mode».

    This mode boots Windows with minimum set drivers and software does not load automatically.

    If the fault that is causing you the blue screen of death problem is in the software or in the driver, then it is safe to Windows mode should load correctly.

    If the problem does not occur in Safe Mode, please refer to the section below "Troubleshooting Software BSOD Errors."


  7. If Safe Mode doesn't load correctly and/or you get the same error message when logging into Safe Mode, then try the "restore last known known configuration" option in the advanced menu option.
  8. Restart your computer and press F8 again to load the Advanced Boot Options menu and select Latest good configuration"(with the most efficient parameters).

    This uses the built-in recovery system, this is a recovery utility last point saving before you last time installed any drivers or other software.

    If the system boots normally after this operation, then hopefully your problem has been fixed.


  9. If you still experience Blue Screen of Death after all the above procedures, or if System Restore has been disabled in your OS, make a note of any new information about the mistake and start thinking.

    Perhaps you were installing new hardware or software just before the blue screen appeared? Look for driver information in the Blue Screen section, this may help you solve the problem.

  10. If you actually installed new hardware or software, and already suspect what exactly the problem might be, this will give you a big bonus in resolving the situation.
  11. Otherwise, go to additional sections Troubleshooting steps below. Most likely, your errors are in the hardware or file system and will require more effort for elimination.

    12. Specific Troubleshooting Instructions for Blue Screen of Death - BSOD

    If you have recurring Blue Screen of Death or OS crash issues and are unable to use Windows effectively because of this, then it's time to look at more specific methods troubleshoot these problems.

    Depending on the results of the basic troubleshooting steps above, you should have a good idea of ​​whether the blue screen is caused by the software or drivers you installed or hardware failure or a problem in the file system.

    Essentially, if you are unable to boot into Windows in Safe Mode due to a crash or blue screen of death, then most likely you are either dealing with a hardware error or one of the important system files has become corrupted or missing.

    If you are able to boot into Windows in Safe Mode, but the Blue Screen of Death appears constantly or very frequently while Windows is running, it means that your problem is related to the software or device driver.

    If you have any questions, you can ask them in the comments and I will answer them as soon as possible.

Hello, friends! Finally we get to the topic of blue screens in Windows. This is familiar to every operating room fan Microsoft systems. When I first started getting acquainted with computers, I thought that this was how it should be. Getting a blue screen once every week or two is normal. Technology, as they say, is not ironclad. But no. As it turned out, good users This is extremely rare. And the less often the better. Moreover, the OS tries in every possible way to help you with this by displaying hints on blue screen of death windows 7(in Windows 8 there is much less information on the screen) about which you can search on Google and with a high probability you will solve your problem. This is what we will do with you.

Until we got lost in technical points, I'll say. The main thing is to determine the driver and the error code that caused the blue screen. This is what most of the article is devoted to. Then, using the help of old Google and good Yandex, look for answers. This is the magic formula for eliminating critical errors in Windows operating systems.

Setting up your computer to diagnose blue screens of death in Windows 7

A memory dump is an image of memory or its contents at a specific point in time. Accordingly, a minidump or small dump is part of the contents of memory. Most likely important.

On the Advanced tab, in the Boot and Recovery section, click Options…

Click OK

All. The computer is configured to work favorably with blue screens.

In principle, this is already enough for diagnostics and searching by error code.

Now you need to tell us where to look and what to write down.

The picture shows a typical Windows Blue Screen of Death.

What's here:

  1. Error name
  2. What can you try to prevent this from happening again?
  3. STOP error code (0x1000007e)
  4. Error parameters
  5. File or driver that may have caused the blue screen
  6. The address, it seems to me, of the RAM where an error may have occurred

Now you can start searching for information without worry:

  • by error name
  • by error code
  • by error code + driver (5)
  • by error code and first parameter

Here we can wish you success and patience. Don't give up because you are not the only one. Your mistake has probably already been taken apart piece by piece on some forum.

Analyzing a memory dump using BlueScreenView

The BlueScreenView utility will help us get useful information by analyzing the dumps.

You can and should download it from the official website http://www.nirsoft.net/utils/blue_screen_view.html

You can see the bitness of your Windows in the properties of your computer.

Start > Computer > Properties section System type

More details about Windows bit depth can be read in.

In the table below you can download your language for the program. Download, unpack and copy the BlueScreenView_lng.ini file to the program folder. Restart the program and it is in your native language.

Russified versions can be downloaded below

  • For 64-bit - bluescreenview-x64.rar
  • For 32-bit - bluescreenview-x32.rar

BlueScreenView detects the location of memory minidumps by default

C:\Windows\Minidump

If you have other dumps (for example, you want to analyze dumps from another computer), you can copy them to the same folder. If you don't want to interfere with dumps different computers, then you can copy them to the root on drive C and delete them after analysis.

In any case, you must indicate the location of them

The first thing you need to do is clean your computer from dust. Second, replace the battery with motherboard. After that, work and see if there are blue screens. If they do, read on.

You can break down the causes of blue screens of death in Windows into three components:

  1. Equipment
  2. Drivers
  3. Programs

Computer equipment or components

One of the most common causes of blue screens in this category is errors random access memory. We'll have to test it. How to do it - .

There may also be problems with the data storage system. In other words, your hard drive wants to retire. It is necessary to diagnose the HDD. And yes. Lack of hard disk space can also cause BSOD.

After we have tested all the components, it would be good to load the entire system using the same OCCT, for example.

If all components individually pass the test, but a failure occurs under the overall load, then the Power Supply may fail. It is advisable to install a more powerful power supply during the test. At the same time, it would be good to measure the temperatures and if they are sky-high, then change the thermal paste or carry the component under warranty, if any.

Another great option is to disconnect all connectors from the back of the computer case and inside it (from the motherboard, video card, hard drives and SSDs, from optical drives) and reconnect. Perhaps some contact has oxidized and because of this the system does not receive proper power.

I completely forgot about the BIOS. At the time of testing, it is advisable to remove all overclocking and generally reset the settings to default. You can read about BIOS settings.

If this does not help, then it is advisable to update the BIOS.

Drivers

According to some unverified sources, they are the causes of 70% of blue screens of death.

If it doesn’t help, then go to the equipment manufacturer’s website and download the latest driver and remove the old one. And install a new one.

You can simply uninstall the driver in Device Manager. Choose suspicious device. Right click use it and select Properties. On the Driver tab, click Remove.

If fresh drivers no, install an older version. If nothing helps here, then check the compatibility of the equipment with the Windows you have installed. If there is no compatibility, then either change the equipment or reinstall the operating system.

The drivers that most often cause the blue screen of death are .

Programs

With programs the same as with drivers. First you need to reinstall the existing one. Then go to the developer’s website and download the latest version. If latest versions no, try an older one.

An excellent program for completely uninstalling other programs is Revo Uninstaller.

Also, one of the possible causes of critical errors is the installation of two antivirus solutions for one computer. This is strictly not recommended.

Conclusion

This is what I will do with my desktop computer, since it also sometimes pleases me with its Windows 7 blue screens of death.

The most important! Download drivers, programs and other things from official sites! This will greatly increase the survivability of your system.

A few more links so you don’t lose them yourself.

Best regards, Anton Dyachenko

BSOD (English. Blue Screen Of Death)

BSOD- this is the name of the message that appears in the Windows operating system, in case of a critical system error, translated into Russian - blue screen of death. This screen appeared in Windows NT and, since then, has been present in all versions of this operating system, and it is called so ominously because after its appearance the OS actually “dies” (goes into reboot), dumping and losing all unsaved data .


Why does BSOD occur? This error awaits you if any the driver will attempt to perform an illegal operation, and it doesn’t matter whether it will be hard driver a disk, without which it is really impossible to work, or a network/sound card driver that does not affect the operation of the main functionality of the system... the result is the same: BSOD and emergency reboot.

Driver problems causing blue screen death can be divided into two types:

  • hardware problems (RAM, motherboard, hard drive, non-standard devices...),
  • conflict of software drivers (antiviruses, emulators, firewalls...).

There is an indirect sign by which you can determine the cause of BSOD.

If a blue screen appears with different codes errors (on random drivers), - most likely the cause is problems with computer hardware. To check this version, you must first examine the equipment for possible overheating: processor, coprocessor, video card, HDD etc. The device temperature can be viewed in the BIOS or specialized programs, which are easy to find on the Internet. Temperatures above 65-70°C are cause for concern.
If overheating is not observed, it is worth visually inspecting the motherboard and power supply for swelling of the capacitors (leaked electrolyte).
You also need to check BIOS settings, it is advisable to reset them to default settings. An update wouldn't hurt BIOS version from the motherboard manufacturer's website, or, at a minimum, remove the battery from the motherboard and, after waiting about a minute, insert it back.
Try running various tests on your computer (memory, video card, processor) using special utilities.
If you have several RAM modules installed on your computer, try leaving one of them and check the operation of the system.
The last way to check is to completely remove all the boards from the connectors and blow out the computer compressed air, clean the contacts on the boards with cotton wool soaked in an alcohol solution, dry and put everything back together.

If a critical error occurs constantly with the same error code (driver name), then the problem is more likely with a driver conflict or an incorrectly written driver. In this case, priority should be given to checking not system drivers, A software drivers, running in kernel mode.
First, you should make sure that your operating system saves memory areas with errors in minidump files. On Windows, such files are saved by default in the %systemroot%\Minidump folder (C:\Windows\Minidump). If there are no files in this directory (there is no directory itself), you must enable this option by the address:
For Windows XP Control Panel - System - Advanced - Boot and Recovery - Settings...
For Windows 7 Control Panel - System and Security - System - Extra options System - Boot and Recovery - Options...
Under the heading "Write debugging information" you need to set Small memory dump(64 KB for Windows XP, 256 KB for Windows 7).

This will cause minidump files to appear in the default folder after every system crash. The file names will indicate the date they were saved and serial number saved file for that date. You can open such files with special programs that can be easily found on the Internet using a search query. By opening the minidump file for the date you are interested in, you can see which driver caused the crash work, after which you can roll back/update this driver, reinstall the conflicting software, and take other steps to restore the computer’s functionality.
Blue screen of death – This is a message from the operating system about a critical error. So the Windows way lets us know that there is a serious problem with the computer that requires immediate user attention. Let's try to figure out what can cause the blue screen of death, how you can prevent its occurrence and how you can fight it.

What is a blue screen of death?
In order to identify the causes of the blue screen of death, you need to understand what it is. Blue Screen of Death or BSoD- exactly this type mistakes are called themselves Windows developers. Blue – because the message from the system is displayed on a blue background. Screen of death - as further Windows work After such an error is impossible, you must restart the operating system, and all unsaved data is lost. If you see a BSoD on your computer 1 or 2 times, don’t worry, operating system crashes happen to everyone from time to time. If the appearance of the blue screen of death has become regular, it is worth thinking about the reasons for its occurrence and ways to eliminate it.

Blue screen of death, possible reasons its occurrence.

The main causes of the blue screen of death are:

  • A software failure in the operation of a device driver. This is the most common reason appearance of BSoD.
  • A conflict in the operation of applications, as a rule, this happens if you have installed two antivirus package or two firewalls.
  • Installing drivers from an unknown developer - often drivers from third party developers may contain errors that lead to interruptions in the operation of the operating system.
  • Errors in equipment operation - overheating of the processor or video card, bad contact in connectors, defective RAM chips.

As you can see, the list of reasons for the appearance BSoD quite extensive. In order to find out specific reason, we should take a closer look at the blue screen of death itself in Windows XP or another version of Windows. In the Technical Information block, the first line is the error code. It will be difficult for a non-specialist to understand what is hidden behind this sequence of numbers; in the second line of this block, the system tells us in which file the incident occurred. critical failure, which led to the appearance of the blue screen of death. By the file name you can determine which device driver the error occurred in.

How to deal with the blue screen of death.

At the previous stage, we analyzed the causes of BSoD. Now, based on this data, we will determine why blue screen of death and what needs to be done to eliminate the source critical error.

First of all, you need to find out which device driver is the file in which the failure occurred. After this, you need to reinstall this driver, making sure to use software from the device manufacturer. Now reboot the system and let it work, if the error appears again, you need to consider other reasons why the system is crashing. The Blue Screen of Death in Windows 7 quite often occurs due to incorrect hardware operation. Try checking with the computer disconnected from the network that the RAM and video card are installed securely in the appropriate slots on the motherboard. Often, it is poor installation or the presence of dust on the contacts that can lead to improper operation of the system.

The most common BSoDs. Blue Screen of Death Error Codes

KMODE_EXCEPTION_NOT_HANDLED– Causes a blue screen as a result of an error in a kernel mode process that is attempting to execute an unknown instruction. May be due to incompatibility or hardware malfunction, as well as errors in drivers or system services Oh.

NTFS_FILE_SYSTEM– this error appears as a result of a failure in the execution of the ntfs.sys file system driver code. The main reason may be a violation of the integrity of data on the disk or in memory, as well as corruption of the SCSI or IDE drivers.

DATA_BUS_ERROR– the blue screen of death appears as a result of a parity error in RAM. The root cause may be incompatible or faulty hardware. The problem may also be related to incorrect driver, as well as a failure on the disk.

IRQL_NOT_LESS_OR_EQUAL- the blue screen of death in this case appears as a result of a kernel mode process accessing a memory area while using an IRQL level that is unacceptably high for it. This error may be caused by incorrect operation of drivers, system services, or incompatible software, such as a software emulator or antivirus application.

PAGE_FAULT_IN_NONPAGED_AREA- the error appears as a result of the system not finding the necessary data, for example, when Windows searches for necessary information in the swap file, but can't find it. Often, the appearance of a blue screen of death in this case is caused by hardware failures, file system malfunctions, or a service or software error, such as an antivirus.

KERNEL_STACK_INPAGE_ERROR- This error appears as a result of reading errors from the paging file in physical memory. The main reason for the blue screen of death is a bad sector of the file. virtual memory, incorrect operation or failure of the controller hard drives, an insufficient amount free space on the disk, incorrect connection of the hard drive, conflict in interrupts, defect in RAM, viruses in the operating system.

Basically, the appearance of a blue screen of death is caused by: software (drivers), sometimes in hardware (its failure, conflicts or incorrect operation). In these cases, when a blue screen of death appears, you need to remove it recently installed programs and drivers, and disable and remove recently installed hardware.

You need to uninstall software in Windows Safe Mode. To do this, when loading the operating system, you must press the F8 key and select Safe Mode.

A common cause of the Blue Screen of Death is overheating of the equipment (computer components). In this regard, protection is triggered, which is the cause of BSoD. To do this you need to remove the cover system unit and determine the source of overheating - very often such a source is CPU, less often a video card and power supply. If a malfunction is detected, it must be eliminated, then the problem of BSoD will be eliminated.

No matter how inexperienced the computer owner is, sooner or later he may encounter such a symptom as a “blue screen”. This usually means that there are serious problems with the computer, and it’s time to call in a repairman.

What is a blue screen?

The concept of “blue screen of death” has been known since the appearance of the first Windows versions. Outwardly, it appears as English inscriptions in white letters on a blue background. However, it is often possible to get rid of it by restarting the computer with or without the RESET button, or by turning off the power and turning it on again.

The appearance of a blue screen indicates problems in the system, so it is not recommended to ignore such symptoms. It is necessary to urgently diagnose the computer, because... when a blue screen appears, after a while you can end up with a completely inoperable computer, lose important data, etc.

Story

The term “blue screen” appeared thanks to Eric Noes, who introduced it into practice in 1991, while working for a Californian company. During the development of the first versions of Windows (then referred to as 1.0 and 2.0), error messages were displayed on black screens, but it was changed to blue, which is easier on the eyes and less annoying.

Since then, including the latest widespread Windows modifications 8, the screen continues to turn blue when critical errors occur. If we turn to the origins of the transition to it, we can note that original name This type of error sounds in English as Blue Screen of Death, abbreviated BSoD.

STOP code

This is also the name of a blue screen that appears as a result of a critical error that does not allow the operating system to fully function. For this reason, a decision is made to stop its operation and a message about this is displayed on the screen. Not just symbols appear on the monitor, but a description in English of the cause and the most optimal ways to eliminate them.

There is a whole list of different codes that, in addition to text, also have a digital designation starting with 0x (then comes digital combination in the 16th numeral system). The information is intended for a technical specialist; a simple user is usually powerless to understand anything. Although you can try to find a description of the error on the Internet, entering as search query the phrase "bsod codes".

Why does a blue screen appear?

The list of failures and problems that cause a blue screen is quite large. and not always text description accurately indicates the true cause. By studying the description of the main STOP errors, you can find out the most likely node where the malfunction occurs, but only a master can reliably check it.

Replacement of components

It’s easier to find out the reason why this blue screen appears when some action has been taken on the computer: an upgrade, driver update or operating system update. Thus, replacing individual components, for example, memory modules, video cards, hard drives, may lead to a chance of seeing a STOP error.

The reason may be a malfunction of the devices themselves and their incompatibility with new models. After upgrading the hardware, it is recommended to do this with the driver of the replaced device. Otherwise, the problem may manifest itself from periodic display of a message on the monitor screen about stopping the system, to a closed loop without a chance Windows startup to correct the situation (reinstalling the driver, removing it, etc.).

In the simplest case, it is enough to restart the computer, in more difficult situations at least for a while you will have to return the old hardware. It is worth noting that with such an error, all unsaved data that the user was working with at the time of the blue screen is lost.

Incorrect use of the keyboard

There are known cases when a blue screen is caused by pressing certain buttons on the keyboard, or rather their combinations. This can happen by accident, for example, when a child sits down at a PC, or on purpose, they do this when they want to show their knowledge of the “intricacies” of Windows.

In this case, the appearance of a blue screen is not a manifestation of problems, but an artificial call to the function for displaying an error message. It does not have any danger, but it can lead to the loss of unsaved data or malfunctions of the system, because for it it is still a “problem”, it may turn out to be activated function recovery, resulting in lost time.

What to do when BSoD appears?

The first thing that is required from the user is to restart the computer using the RESET button or by turning off the power and turning it on again. If the error message appears again, then you need to diagnose the hardware.

Often the reason for messagesBSoDis the following equipment:


All these procedures are mostly accessible in complexity to all users, but if you have any doubts, you should contact an experienced specialist.

Is it possible to avoid a blue screen?

You can prevent problems that lead to blue screens by using a number of preventive procedures. They must be carried out systematically.

  • Must use antivirus programs, update them regularly.
  • It is worth abandoning the installation large quantity untested programs.
  • Use drivers downloaded only from official sites.
  • Using special programs, it is necessary to clean the system of debris ( temporary files interfering with the normal operation of the computer).

It is important to ensure that the drivers and programs you use are up to date. Gradually, developers stop providing moral support outdated equipment, and it may not work correctly with new versions of programs. And, most importantly, if you have any doubts about the correctness of the actions, it is better to contact a qualified technician.

Seventh operating room version Windows systems from Microsoft, although it is considered one of the most stable, nevertheless, it is also not immune from critical failures. One of the most unpleasant phenomena is the “blue screen of death” in Windows 7. Not every user knows what to do when it appears. Some people believe that the problem will disappear on its own after a reboot (and for good reason). Others believe it will be necessary complete reinstallation Windows 7. But before you decide to fix the problem, you need to know its essence.

BSoD Death Screen: What is it?

So, let's assume that the user experiences a Blue Screen of Death. What to do? Windows 7, as well as any other system in this family, can offer several options for solving the problem, depending on what was the root cause.

But in some cases, in order to get rid of this scourge in the future, without special utilities not enough. We’ll dwell on them a little later, but for now let’s see what it is from the point of view of the system itself.

Roughly speaking, BSoD is a kind of protective reaction of Windows to a critical failure in the system when a memory dump occurs. In other words, the system cannot neutralize an error in operation own funds and because of this he reports that such and such happened. In every specific case deciphering Windows 7 blue screens of death can tell a lot. Typically, the message on the monitor begins with the word “STOP” followed by an error code. What does this mean? Yes, only that at the moment some kind of important process, vital for the functioning of the system as a whole. We’ll look at how to remove the “blue screen of death” in Windows 7 a little later, but for now let’s look at the reasons for its appearance.

Reasons for failures

Exploring possible problems, you need to clearly divide them into two large categories: software failures (including the system itself) and physical problems with equipment (for example, when replacing hard disk, video card, RAM, etc.).

In addition, in Windows 7, solving problems with such problems may also involve the fact that there is simply not enough space on the hard drive, which is especially noticeable when automatic system updates are turned on.

Classification of groups

Today, there are two main groups of failures. Group “A” includes problems with updating or replacing hardware, updating drivers or the system itself, and damage to system components. Group “B” includes incompatible versions of the primary BIOS input/output system, driver mismatch specific device, driver conflicts, lack of space on the hard drive, failure of hardware components computer system, overheating of the processor or power supply, power outages, malfunctions of RAM sticks, problems with video cards, results of overlocking (overclocking), etc.

Windows 7 Blue Screen of Death Codes

As you can see, there can be many reasons for errors and failures. In any case, when such a screen appears, you should first pay attention to the description that is present at the bottom of the message. Separately, we can highlight the most common codes that occur most often:

  • 0x0000006B;
  • 0x00000000 (0022);
  • 0x0000007E;
  • 0xC0000005;
  • 0x80000003;
  • 0x80000002;
  • 0x804E518E;
  • 0xFC938104;
  • 0xFC937E04 and others.

Of course, the list is not limited to just these codes (you never know what situation may arise). However, the most common one that appears is the Blue Screen of Death (0x0000007E), in which case Windows 7 displays a description indicating that some exception was not handled.

But that's just brief information. To view Full description error or crash, it is better to use a small utility called Blue Screen View. It is this program that can give the key to understanding how to treat the “blue screen of death” of Windows 7. This can be done using the system’s own tools, which will be discussed further.

Blue Screen of Death: what to do (Windows 7)? The first and simplest solution

In the case where the failure is short-term, for example, due to a sudden power outage and a switch to the unit uninterruptible power supply, you can use a normal reboot with forced termination operation by long pressing the power button.

But if the “blue screen of death” occurs when booting Windows 7 will appear again, this will already indicate serious damage. To begin with, you can try to simply disable the recording of dumps and mini-dumps. This is done through the properties section, called up from the right-click menu on the computer icon, where you need to through the tab additional settings go to the download and recovery point. In the options window you need to disable automatic reboot and recording small dumps, and then performing a complete restart of the system.

If even after this the problem is not resolved, it is very likely that it is no longer software glitch, but physical damage to the hardware (most often the problem is the hard drive and RAM).

Viruses

One of the reasons for failures may be viruses and malicious codes. They cause a lot of trouble by overwriting system components and replacing them with their own files, and can also cause a “blue screen of death.” What to do? Windows 7 has no tools in this case, apart from its own primitive tools in the form of a defender and a firewall.

In the very simple case the system should be checked by regular antivirus scanner, but most likely you will have to use more powerful programs. The best option will become a free disk Kaspersky utility Rescue Disk, which can perform its own boot even before the system starts and detect viruses that have penetrated deep into the RAM.

System component failures

If it is the system that is damaged, recovery may not work. In this case, it is best to boot into Safe mode Made using the F8 key at startup, and then, if you have constant access to the Internet, perform an online recovery using command line, run as administrator, the command that is shown in the image below.

The process will take 5-10 minutes, after which you should enter the sfc /scannow command and wait for the scan verdict. In case of violation Windows integrity 7 system files will be restored automatically.

Lack of space on the hard drive

Lack of space in system partition can also lead to the “blue screen of death” in Windows 7. How to fix the situation? To do this, the system has its own disk cleaning tool. It is advisable to use it, and not modules of optimization programs, since the latter are system part don't interfere.

In Explorer, right-clicking on the disk or partition being checked brings up the properties menu, in which, on the tab general settings you can see the clear button. After clicking it, in the window you should select all components to be deleted and confirm your actions.

Incorrect installation of updates

Quite often, the cause of BSoD is incorrectly installed or underloaded updates. It makes no difference whether it's on automatic update, or the search for updates was carried out manually.

How to remove the Windows 7 Blue Screen of Death in this case? You need to go to the appropriate section of the “Control Panel” and view the latest installed updates. They will have to be removed one by one, rebooting the system each time after uninstallation. Perhaps they are the reason. As a last resort, if you don’t want to do such things manually, you can try to roll back the system to previous state. But it is worth considering that when enabled automatic installation updates will be integrated into the system again.

But in the first case, having found out which update failed, it can be excluded from the list when searching again manually.

Errors and damage to the hard drive

The most problematic situation is when the cause of the failure is the hard drive. In the simplest case, you will have to check it for errors.

This is done using the checker from the properties menu, but in the settings the lines are activated automatic correction errors and fixing failed clusters. The same procedure can be performed from command console, where you need to register chkdsk line/x /f /r.

If the damage to the hard drive is physical, nothing can be done, although some experts recommend using special program hard drive magnetization reversal called HDD Regenerator. True, there are legitimate doubts about the fact that it is possible to restore a disk this way (in the sense of using software). Nevertheless…

BIOS incompatibility

Another problem - outdated or incompatible with the system BIOS firmware. The screen will appear directly at startup. In this situation, there is nothing left but to contact the manufacturer’s resource on the Internet. As is already clear, you need to download the firmware and install it.

Information about the BIOS version can be found in the section system information, which is called by the msinfo32 command from the Run console (Win + R).

Incorrectly installed drivers

But most often, the appearance of the deadly screen is influenced by drivers or conflicts between them (the most common problems arise with video cards). At the same time, if you access the “Device Manager” (command devmgmt.msc in the “Run” console or the section of the same name in the “Control Panel”), it is not recommended to update drivers.

It is best to remove the problematic driver and then install it from scratch. In some cases this may not work either. positive result. Therefore, you will have to completely remove the device. When restarting the system, it is advisable not to use the most suitable driver from its own database, and install it, for example, from the Driver Pack Solution catalog or pre-download required driver from the equipment manufacturer's website.

But to search for the driver itself, first in the same “Device Manager” for the problematic component you need to find the VEN and DEV identifiers in the properties and go to the details tab, where you select the hardware ID display from the drop-down list. To be safe, it is best to use the longest line in the description.

Damaged RAM

But let's assume that the Blue Screen of Death appears again. What to do? Windows 7 seems to have exhausted its capabilities. Apparently the problem is in the RAM.

The cause of the failure can be determined by using the appropriate testing program. The most powerful utility is Memtest86+. But there is also back side medals. On desktop PCs, you can simply remove the memory sticks from the slots on the motherboard one by one, reboot the system and look at its behavior. You can’t do this with laptops, so you’ll have to contact a service center.

Problems with the remote control program

Finally, although infrequently, there is a problem with programs remote access. Specifically, this is an error in the Win32k.sys file. A way out of this situation could be normal deletion faulty application. Only it is better to uninstall without using the system tools, but to use programs like iObit Uninstaller, which can not only delete the main program files, but also completely clean the system of residual files, folders and even system registry entries.

Instead of an afterword

As can be seen from all of the above, there can be quite a lot of reasons for failures in the form of BSoD. And it won’t always be appropriate reinstalling Windows 7. Finally, it remains to give advice to the majority of users who believe that such a screen means that the system has crashed. There is nothing too critical about this. In most cases, a simple reboot or reinstallation of drivers helps, of course, provided that there is no physical damage to the hardware.