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There are situations when there is an urgent need to call, but there is no money in the account. For such cases, Tele 2 provides its subscribers with the opportunity to take out a loan. This is called promised payment.

If you urgently need to go online, call or send a message, but there is no money in your account and you cannot top it up in the near future, dial the following combination on your phone - *122#. Press the call button and wait for the message. The screen will display all the information regarding the possibility of using a trusted payment. Not every subscriber can use this service. The fee for its provision ranges from one to five rubles, which depends on the location.


To activate trusted payment, you must use Tele 2 services for at least four months. There should be a minimum of minus ten rubles in your account and a maximum of thirty. In the message you will see that to provide a loan you need to dial the combination *122*1# and press the call button. If the service is available for your number, thirty rubles will appear in your account.

The “Promised payment” service is very relevant if there is no money in the account. Try to pay off your debts on time so that you don’t have problems using it later.

The promised payment for Tele2 subscribers is a convenient function that allows you to stay in touch even if you reach a zero or negative balance.

How to receive the promised payment on Tele2?

It is quite easy to use the promised payment. To do this, simply dial the combination *122# and press “call” and find out the conditions for receiving the promised payment. The maximum amount can be taken by dialing *122*1# and “call”. A 50-ruble “promise of payment” is used, which is valid for an average of three to ten days (conditions vary depending on the region). At the end of this period, the amount will still be debited from the subscriber’s personal account, which means that the balance needs to be replenished in a timely manner.

Subscribers who use Tele2 services for 15 days or more (or up to a period of 150 days or more, depending on the regional conditions of the company) can receive payment.

You can take such a payment again either once every 3 days, or after a period of 1 to 8 days after repayment of the previous promised payment.

Promised payment to Tele2 with a minus

In some (but not all) regions, the promised payment can be used even if there is a minus. The negative balance must be at least -10 rubles. However, in a number of regions there is a rule requiring the registration of the service only for those who have a positive or zero balance.

After three to ten days, the amount promised by the subscriber is debited from the account, and as a result, if you do not have time to replenish the balance, you will find yourself in the red. Activation of the service is provided free of charge, but a fee is charged for providing funds for the promised payment (at the time of its debiting). It is 5 rubles.

How to return the promised payment to Tele2?

To return the promised payment, simply make a payment in an amount either equal to or greater than what you received using this service. If you took the maximum promised payment of 50 rubles using the command *122*1#, pay 50 or more rubles.

Returning the payment will allow you to use it in the future - as a rule, depending on the region where the service is provided, this period ranges from one day to 8 days. After this period, you can take the promised payment again.

Attention! Although there is no subscription fee for using the service, each time you use it, the subscriber is charged a one-time fee of 5 rubles, which may be wasteful for you!

Advice to Sravni.ru: Details of the provision of the promised payment service in your region can always be clarified by calling the Tele2 service number - dial 637 or 655. Using these services is free!

Promised payment - additional option operator "Tele 2", allowing borrow some money to your mobile account. This can be useful in urgent need call, go online or send an SMS with insufficient balance on your phone.

Terms of service

Terms of "Trust payment" depends on region and the amount of money taken. For subscribers connected to Tele 2 less than than 2 months back, this additional option unavailable. Users registered on the network from 2 to four may take months 50 rubles. Other subscribers can take the promised payment for any amount up to 300 rubles.

Minimum the balance of funds to access the service is 30 rubles. If you have more than 5,000 rubles on your mobile account, you will not be able to borrow any amount.

Price connection option is equal to 10 percent of the amount of funds borrowed. The duration of action depends on the region of the country in which the person is located. Minimum term action equals one day, maximum - 10 days.

Borrowed money can be used for calls, sending SMS, accessing the Internet and for accessing other services provided by Tele 2. This can be useful for paying for a tariff plan with a slight lack of funds.

How to receive the promised payment

You can connect the option via Personal Area by going to the official website. In your personal account you you can find out all useful information about the “trust payment”, and also connect it to your number. When you first log into the site, you will need to go through registration.

If you do not have Internet access, you can use the USSD command *122*1# . For checks amount of funds available for borrowing, you can enter a combination *122# .

How to return a promised payment

To do this you simply need replenish your mobile account, money for the service automatically will be removed after its expiration. If after the option expires you do not top up your cell phone balance, your number will be blocked, which will lead to the inability to make calls and use other Tele 2 services. You cannot reconnect the service without paying for the previous one. First you will need completely pay off debt on a mobile phone.

The Tele2 Promised Payment service is an excellent opportunity to top up your balance if you need to make an urgent call and accidentally don’t have the required amount in your account. In this situation, you can simply take the “Promised Payment” on Tele2, that is, borrow money. In our article we will talk in detail about this service and how you can enable it on your phone.

Briefly on the topic

  • The promised payment is a loan that the mobile operator Tele2 gives you for a certain time for an appropriate commission.
  • You can find out the maximum loan amount available to you by dialing *122# .
  • You can take the promised Tele2 payment by dialing the combination of numbers *122*1#

How to receive the promised payment on Tele2?

And now a little more about how to take the promised payment on Tele2. You can take the promised Tele2 payment in two main ways - the first is a combination of numbers that you enter from the keyboard of your phone, and the second is your personal account on the official website of your mobile operator. We will provide instructions for both options here, and you can choose the one that suits you best.
How to take the promised payment Tele2 (digital command)
The number for the promised payment on Tele2 is very simple - *122*1# . You just need to enter this code to receive the required amount to your balance. The entire process of replenishing your account will be accompanied by information SMS from the support service, so you will always be aware of what is happening.

Now that you know how to type promises. payment on Tele 2 by entering a digital command, you will probably be wondering how this can be done through your personal account on the website. Here the process will be a little more complicated.
How to make the promised payment on Tele2 (personal account)

  • Go to my.tele2.ru to enter your personal account.

  • Find the column for entering a phone number on the page and enter your phone number in it.

  • If you already have a password for your personal account (you can get it the first time you use this service), then enter it in the next column, and if you don’t yet, then click on “Get password.” After this, the password will be sent to your number within a few minutes and you can enter it in the appropriate line.
  • Enter your account and open the “Balance” part of it - the names of the sections can be found by looking at the top of the screen.

  • Scroll down a little and find “Promised Payment”. Here you can connect the required amount for payment.


For how many days is the Promised Payment on Tele 2 given and its cost?

First of all, you need to keep in mind that the more money per month you spend on communication services, the higher the credit will be available to you in Tele2. For example, if you spent at least fifty rubles over the past month, then you can request the first loan for the promised Tele2 payment for an amount of fifty rubles or more.

To find out exactly what loan amount is available to you, dial *122# and an SMS message with a detailed answer will be sent to your number.

By the way, for using “Promise” you will be charged a certain commission in accordance with the loan amount. Here is a general diagram from which you can find out the period and price for using the service in each specific case:

  • 300 rubles will be credited to your account for seven days. The commission will be 30 rubles.
  • 200 rubles will be available to you within five days. The payment amount for this will be 20 rubles.
  • You can spend 100 rubles in three days. The commission for them will be 10 rubles.
  • 50 rubles will also be available for three days. The payment for their use will be 5 rubles.

What is it and what is it for?

Sometimes it happens that the money on your phone has already run out, and there are still a few days left until payday, or you urgently needed to call to another country or, on the contrary, from another country, so the balance is zero and there is no way to top it up in the near future . It is in such cases that the ability to activate the promised payment service on your phone on Tele2 can greatly help you out and help you wait until the next replenishment of your balance.
There are certain conditions in order to activate the promised payment on Tele 2. Here they are:

  • You have purchased a SIM card on which you want to install this service, at least two months ago. If less time has passed since the purchase, then, unfortunately, you will not be able to use the option for now.
  • If you have previously used this service, then for its successful activation it is necessary that you have already pay for past use"Promises." The option cannot be activated to the same number twice without timely payment!
  • Must be used on your number prepaid payment system. This means that you first deposit money into your account and then spend it. There are some tariffs where a postpaid billing system is available (first you communicate by phone, and then pay for your communication) - in these cases it is impossible to take the “promise” from Tele2 to your phone.
  • If the past month for communication services you spent more than fifty rubles, then the option will be available to you, otherwise the system may restrict your access to this service.

You can read more about this and how to fix it in another of our articles, also posted on this site.

At what balance can I take it?

Many subscribers who want to use this service are concerned about the question: is it possible to receive the promised payment on Tele2 if there is a minus on the balance? Yes, this is of course possible, but the minus on the account should not exceed -30 rubles.

By the way, do not forget that if you do not repay the debt for the provision of services on time, the money will still be debited from your number and, due to a large minus, communication services will no longer be provided to you until the account is replenished.

If you want to find out, you can read a separate article on our website dedicated to this issue.
So, now it’s no secret to you how to receive the promised payment on Tele2 and you can easily use this option at any time. Do not forget, at the first opportunity, to deposit into your account an amount sufficient to cover both the credit and the commission charged for it. If you have any questions or problems in connection with its activation or use, write about it to us in the comments and we will definitely answer you!
The operator did everything necessary to ensure that clients could get there as quickly and comfortably as possible.

It is not always possible to control the balance of your phone, and it suddenly reaches zero. At such a moment, there may not be a payment terminal nearby. For such cases, Tele2 offers a convenient opportunity to borrow a small amount to top up your balance. How to receive the promised payment on Tele2 will be discussed in our review.

Take the promised payment using USSD request

If you need to quickly receive the “Promised Payment” in a minimum amount of 50 rubles, use the following instructions:

To find out what the largest amount is available on your number for the “Promised Payment” and receive money, follow the instructions:

In your personal account

Use the individual subscriber service to manage the services of your number, including receiving the “Promised Payment”. To do this, proceed in the following order:
  1. Register on by clicking the button "Login to the office". It doesn’t take much time: you just need to provide a phone number and receive an SMS message with an access code in response.
  2. Log in to your account.
  3. In the "Balance" section, click the link "More about balance".
  4. Find a section "Promised payment" and in the drop-down menu select the payment amount available on your number.
  5. Click the "Connect" button.

The money will be credited to your account and you will be notified accordingly.

In the mobile application "My Tele2"

To use this method, follow these steps:
  1. Install the specified application on your mobile device. Find it in the Google Play app store if your phone has an Android operating system. If you have an iPhone or iPad, find the application in the App Store.
  2. Go through simple authorization in the application by launching it by clicking on the icon on the phone display.
  3. Click on the button at the top of the page that displays the balance and the “+” sign. As a result, the balance replenishment page will open.
  4. Find the link at the bottom of the page "Promised payment" and click on it.
  5. Select the payment amount you need from the available options in the drop-down list.
  6. Click the "Connect" button.
After this, money in the specified amount will be credited to your number, about which you will receive a notification.

Via Tele2 operator

Use the operator's support service to borrow a certain amount of money. To do this, follow the recommendations:

The operator will check all the necessary information on your number, and if all the conditions of this service are met, will provide the promised amount to the balance of your phone. You will be notified about this via SMS. In addition to the specified number, you can call the operator via the federal channel +7800-5550611 from any phone. This method involves waiting for a connection with a specialist, as well as the need to listen to a voice menu with instructions.

In the Tele2 communication salon

This method can be used even when you do not have a phone with you, access to a personal computer or the Internet.
  1. Go to the nearest point of sale, or a telecom store or service office of the Tele2 operator.
  2. Ask office or salon workers to lend you a sum of money for your phone balance.
  3. Provide your passport.

After checking all the necessary information and its compliance with the terms of service, money will be credited to your phone balance. This will take a few minutes. If the conditions do not meet for the provision of such a service, then you will be informed about this and offered another way to replenish the balance. The phone number must belong to you. Otherwise, the presence of the owner of the number, or a power of attorney from him, will be required.

Terms of service

Before using the “Promised Payment”, read its terms and conditions:
  • Connecting the option is free.
  • For lending a sum of money, a commission of 10% is provided.
  • The service can be activated by all subscribers of the Tele2 operator served under a prepaid system.
  • The amount of money provided depends on the duration of subscriber registration with the Tele2 operator, and is determined individually in the range from 50 to 300 rubles.
  • If you have been using mobile communications from the Tele2 operator for at least 1 month, and the expenses during this time amounted to more than 100 rubles, then the available payment amount is 50 rubles. If the validity period of your SIM card is more than 4 months, then the amount can be equal to 100, 200 or 300 rubles.
  • If one “Promised payment” is already connected to your number, then the second one will not be available to you.
  • The condition for activating the “Promised Payment” is that your phone balance is at least minus 30 rubles.
  • The second and all subsequent connections for this payment become available only after the previous debt is written off from the phone.
  • Commission percentages depend on the region of registration of the number, and can range from 5 to 20 rubles.
  • You are allowed to receive no more than one “Promised Payment” per day.
  • Payment arrears are charged from the phone balance automatically, provided that there is enough money in the account, or at the end of the payment period. If there is not enough money on your balance when the money is debited, your account will become “negative” and the use of mobile services will no longer be possible.