The phone says that the application has stopped. Error “The application has stopped on Android”: what to do? Clearing the cache and deleting VKontakte application data

Galaxy S3, S4, S5 and S6 many users began to encounter the message “Contacts app has stopped”. This error appears when adding a new contact to the phone book and does not appear at all in other situations. Consequently, some users may not notice the problem immediately. What to do if you still encounter similar problem, we will tell you in this material.

Where does the error come from?

The exact reason for this error is not known, but many users noticed that it began to appear immediately after installing a new version of Android software. Since rolling back a version to the previous one is a troublesome task and not everyone will decide to do it, we tried to find another effective solution. Below are two ways to resolve the “Contacts app has stopped” error, try them one by one to find out which one will be useful in your case.

How to fix the error?

The first and simplest thing we recommend doing is clearing the Contacts application cache and deleting temporary data. This is necessary in order to return contacts to original condition and eliminate the most various errors, which may arise due to the accumulation of large volumes temporary files and data. Please note that the entries themselves phone book will not be affected!

  • Open Settings and select the Applications category.
  • Find the Contacts app and open its properties page.
  • Click the Clear cache and Erase data buttons one by one.
  • Restart your device and try saving the new contact again.

If the error is displayed again while saving the information, proceed to the next step.

Since contacts are saved in the device memory as separate files, errors may appear related to the process of saving files in the smartphone’s memory. Some errors may be due to an incorrectly set date in the smartphone settings or a date format conflict.

  • Open your smartphone's Settings and select More.
  • Find Date and Time.
  • Depending on the default format, change it to an alternative - 12 hours or 24 hours.
  • Restart your device and try saving the new contact again. As a rule, after these procedures, the Contacts application error will no longer bother you.

Probably the most common mistake among Android users is a crash in Google applications. Today we will tell you about one of them: “The Play Market application has stopped.” This notification constantly pops up when you try to download or update any application. You will learn what to do first when this error occurs and what options will be useful to you.

What is this error?

App Store malfunctions may appear at the most various reasons: outdated software version on the phone, clogged data cache, synchronization errors with the connected account on the phone. In rare cases, it's all to blame third party programs and even viruses that can block some system options.

Error in Android - Play Market application has stopped

How to fix an error in Samsung devices

This problem is very common on smartphones and tablets from Samsung (Galaxy Tab, Grand Prime, etc.), which have their own proprietary version of Android OS. Next, we will describe a list of priority instructions, which, by the way, are suitable for other Android devices. I won’t write about the standard ones - restart the device, wait a little, write to support, etc.

Checking for updates

System updates are definitely an important part of the stability of your Android. They contain fixes and improvements to many functions. Be sure to check that they are up to date on your device.

Reset all Google services

The second step is to reset and erase all temporary data in "Play" And « Play Market» . This is done as standard:

Don't forget to follow comprehensive cleaning devices. For example, Samsung has a system cleaner called Smart Manager. With its help, you can optimize battery consumption, free up memory, RAM, and check security settings. It is also possible to use third-party utilities, such as Master Cleaner.

Account synchronization

After all the cleaning, you need to check whether there is a failure in the synchronization of your Google account and reconnect the account itself. Follow the path "Settings" - "Accounts " - "Google". Click on the active account, after which you will be taken to the synchronization menu. At the top there will be three dots (menu), there is an item Delete account. records. Erase all data, and after rebooting, activate your account on your smartphone again. This reconnection will help ensure full synchronization with cloud data. Try using the store.

Use analogues

If nothing works for you and the “Play Store application has stopped” error remains, last option There will be a “Reset”, which will erase everything from the device. An extreme case would be new firmware. If you don’t have time to do this at the moment, then you can safely use similar stores.

Contents of the article

Samsung is a seemingly serious giant specializing in Lately on smartphones, offers its customers the ideal devices! Oh no! If you are reading this article, it means that not everything is in order. Quite often, users of this brand encounter a problem when the interface begins to jitter a little, resulting in an error of the following format: “The TouchWiz Screen application has stopped.” What to do in this case? Flash your phone? Should I take it to the workshop? Should I hand over the warranty if it is still valid?

The problem can be solved independently, and it is not a fact that it appeared due to improper use of the user himself. Most likely, this is a bug of the shell itself installed in your Samsung. In this article we will tell you about several ways to solve this problem.

Reset the error by simply turning off the phone

We will act from more simple methods to complex ones, so we recommend that you complete them in the same order. If you have an error for the first time, then there is a chance to clear it by removing the battery.

Here's what we do:

  1. Without turning off the device, remove the battery from it;
  2. Next, press the power button for about 30 seconds;
  3. Put the battery back, close the lid, and try to turn on the smartphone.

Why is this being done, you ask? Using this method, we completely deplete the capacitors until they are completely discharged. After this, the phone's memory reboots without any problems or interference.

After this procedure, we need to turn on our Samsung in safe mode(this procedure is temporary). Don't know how to do this?

For Samsung devices, the operation is as follows:

  1. Click Power button so that our device starts to turn on.
  2. Next press and hold Menu key, waiting for the device to boot into safe mode.

Did not work? Then let's try another method.

  1. We press three keys at the same time - Home, Power and Menu, wait until our device turns on in the appropriate mode. Please note that in this case the operating system will not load third-party programs. You can easily remove unnecessary and problematic applications.

If after the described steps the problem still remains and a notification appears with the text “TouchWiz Screen application has stopped,” proceed to the next step.

Enable disabled applications

Perhaps your smartphone has disabled standard programs and systems that are necessary for correct operation devices. To do this, we perform the following operations:

  1. Go to "Settings" of your Samsung and go to the tab "Application Manager";
  2. At the top of the screen, click on the “Disabled” item so that the system displays a list of disabled programs;
  3. Now we restore each one in turn and check whether the error still appears or not.

We recommend restoring everyone's functionality at once to save yourself time. In most cases, the problem goes away after following these steps. If you still haven’t succeeded, move on to the next point.

Clear cache and data

  1. Go to the “Settings” of your device, select the tab "Application Manager";
  2. Select the “All” option there, find the “Contacts” item;
  3. Go to this tab, clear the cache;
  4. Next, return to the previous menu, select your phone settings there;
  5. Press the button "Clear cache and data".

Please note that clicking this tab will delete all settings you have previously created.

Clearing the Touchwiz cache

As a rule, any widget located on your screen can be the cause. Try removing them all first and rebooting your smartphone. If it doesn’t help, then click “Settings” and go to application settings. In the general list, find “Information” and click on “Touchwiz Screen”. All that remains is to clear the cache and restart your phone again.

If this method does not help, then you will have to do a full reset to factory settings so that all user data is completely deleted from the phone. We also recommend checking your OS version for new versions.

Samsung has known about this problem for a long time, and for most versions and shells they have already released fixes that completely solve the problem. Just be sure to create copies, because all information from the phone will be deleted, that is, you will completely lose all contacts stored on the phone. In some cases it may be necessary to full firmware phone, for example, if your Android version

no longer supported by the developer. If you get this error, and at the same time you cannot go to another menu item or the “Back” button does not work, and the phone seems to be frozen, you can use by swiping down and selecting “Settings” from the list.

Users very often forget about this, although in many cases this method saves the day. Speaking generally about the situation of users, most often the problem arises due to applications stopping, as a result of which a notification appears. Moreover, sometimes it is not the user himself who is to blame, because... he might not have disabled them, but additional programs that were installed from third party services

or various utilities to speed up the system, cleaning programs, for example, the same Clean Master. Error " Sorry, the application has stopped » found on Android devices such as Nexus, LG, Samsung, Motorola, Sony, the system of which has been updated to . It usually occurs when working with popular applications Google Play , Yandex Navigator, Instagram, VKontakte, Hangouts utility and some other frequently used software. Today we will show you how to use simple steps decide.

this problem Simple ways
fix "Sorry, the application has stopped" error “Unfortunately, the application has stopped” is an error that is very common when Android work devices, and there are many factors that can cause it. We will bring five ways solutions to the problem and hope that at least

one of them will help you get rid of this error on your Android device.
Method 1: Reinstall the application


We suggest that you reinstall the application as the first option to solve the problem. It makes sense to use this method if the error occurs only when working with this particular application, and not with a number of programs installed on the device. First, uninstall the app that is causing the problem and then reinstall it back. Check if you were able to get rid of the “Unfortunately, the application has stopped” error. Method 2: Uninstall again
installed applications Sometimes newly installed applications do not support software or Hardware


device and thus they must be deleted from the device memory. This will get rid of the error if it is caused by the applications themselves.
Cache files are the main source of errors and problems in the functioning of applications. Clearing the cache can resolve most application-related problems. To clear the cache, go to "Settings" -> "Applications" -> "Program Manager" -> Select "All" and then scroll down to find and select the application that was generating the error. Click "Clear cache and data."


Method 4: Cleaning random access memory devices
Clearing RAM - good way get rid of the “Unfortunately, the application has stopped” error on Android devices. Some applications work in background using a large amount of RAM. Because of them, an insufficient amount of RAM remains free, available for use by other applications. This is where our mistake arises. The procedure is as follows: go to Task Manager -> Clear memory.


Method 5. Reset to factory settings (Factory Reset)
If none of the methods above worked, you can perform a factory reset. Some users are very reluctant to resort to this method, since along with the device settings, all data related to applications and all updates “go away” software, as well as photographs, documents, messages, contacts and personal files, saved in the memory of the Android device.


In any case, before you reset your device to factory settings and try to fix the “Application has stopped” error, do not make a backup. To do this, go to the "Settings" section, find the function Reserve copy and a menu where you can perform backups current settings and application data for later recovery. You can also transfer all the information to your home PC - it only takes a few minutes. After you have saved backup copy, you can perform a factory reset (function at the bottom of the backup and restore menu).

Hopefully, by using one of the methods given here, you will successfully resolve the problem of the “Unfortunately, the application has stopped” error on Android devices e.

Every day many Android users devices face a number of problems. Most often they are related to the performance of certain services, processes or applications. « Google app stopped"- an error that can appear on every smartphone.

There are many ways to solve this problem. About all methods for eliminating this error and we'll talk in this article.

In general, there are several ways by which you can improve the performance of the application and remove the pop-up screen with this error directly while using the program. All methods are standard procedures to optimize device settings. Thus, those users who have already met various errors Most likely, they already know the algorithm of actions of this kind.

The first thing you should do when application errors appear is to reboot your device, since there is always a chance that some glitches and malfunctions could have occurred in the smartphone system, which most often leads to incorrect operation applications.

Method 2: Clear cache

Clearing the application cache is a common thing when it comes to unstable work specific programs. Clearing the cache often helps fix system errors and can speed up the operation of the device as a whole. In order to clear the cache, you must:

Method 3: Update apps

For normal operation Google services need to monitor the release of new versions of certain applications. Late update or deletion key elements Google can lead to an unstable process for using programs. To auto-update Google Play applications to latest version you need to do the following:

Method 4: Reset settings

There is an option to reset application settings, which will likely help fix the error. This can be done if:

Method 5: Deleting your account

One way to solve the error is to delete your account Google posts and then adding it to the device. To delete your account you must:

Subsequently deleted account you can always add again. This can be done through the device settings.

These days, Google apps help us deal with the most various tasks. In any difficult situation, we turn to Google for help and get a solution. But it also happens that you urgently need something in the Google application, and suddenly a pop-up window appears with the inscription: “”. And you also have to stop in the middle of the journey. This is very annoying, since you never received the desired solution and at that moment you found yourself completely helpless.

But don't give up: we will give you simple options that will help you easily solve your problem if you encounter this error. We will also teach you how to get out of the situation if Google Search I settled not on the Google application, but on any other application. We also have an easy solution for situations like screen overlay detection, Google Play services stopping and many other errors for Android devices.

There are several reasons why a Google app might stop working. The Google app you're using may be out of date, or there may be another problem with the Google Play app. Trouble may be caused by lack of free space on your device with something else. IN currently we have 3 solutions, at least one of which will help fix this error.

Solution 1: Update Google app to latest versions

The "Google app has stopped" error can have several causes and one of them is related to outdated version Google Play application installed on your Android device. Therefore, you should update the Google app to the latest versions to resolve this issue.


How to update Google services Play to latest version:
If you saved in the device settings automatic update Play Store, then the Google app should be automatically updated to the latest version. But due to low connectivity, services may not be updated. You can update the Google app to the latest version using this link.

Solution 2: Clear Google App Cache

Whenever you search for something in the Google app, some data, search results, and search queries are saved as a cache on your device. Google apps can also crash due to cache. You can try clearing the cache and see if that fixes the problem.
To clear Google app cache: the following actions:

Clearing the cache can fix the error in the Google app. You can even clear the cache of all apps using the same method.

Solution 3: Clear all Google app data:

There may be several reasons why the Google app is stopped and the glitch may be related to the Google app data. Therefore, as alternative solution you can try to delete all Google app data. Clearing Google app data will not delete your device's internal data, it will simply delete the result of saved search queries that you performed in your Google app.
To clear Google app data: the following actions:

We hope that at least one of the three solutions proposed here will help you deal with the problem " Google app has stopped" If you tried some other solution and it worked, please share it in the comments to the article. Your experience may help other users.

After installing software updates on Samsung smartphones Galaxy S3, S4, S5 and S6 many users began to encounter the message “Contacts app has stopped”. This error appears when adding a new contact to the phone book and does not appear at all in other situations. Consequently, some users may not notice the problem immediately. What to do if you still encounter a similar problem, we will tell you in this material.

Where does the error come from?

The exact reason for this error is not known, but many users noticed that it began to appear immediately after installation new version Android software. Since rolling back a version to the previous one is a troublesome task and not everyone will decide to do it, we tried to find another effective solution. Below are two ways to resolve the “Contacts app has stopped” error, try them one by one to find out which one will be useful in your case.

How to fix the error?

The first and simplest thing we recommend doing is clearing the Contacts application cache and deleting temporary data. This is necessary in order to return contacts to their original state and eliminate a variety of errors that may arise due to the accumulation of a large volume of temporary files and data. Please note that the phone book entries themselves will not be affected!

  • Open Settings and select the Applications category.
  • Find the Contacts app and open its properties page.
  • Click the Clear cache and Erase data buttons one by one.
  • Restart your device and try saving the new contact again.

If the error is displayed again while saving the information, proceed to the next step.

Since contacts are saved in the device's memory as separate files, errors may occur during the process of saving files in the smartphone's memory. Some errors may be due to an incorrectly set date in the smartphone settings or a date format conflict.

  • Open your smartphone's Settings and select More.
  • Find Date and Time.
  • Depending on the default format, change it to an alternative - 12 hours or 24 hours.
  • Restart your device and try saving the new contact again. As a rule, after these procedures, the Contacts application error will no longer bother you.