Wi-Fi works but the icon is grey. The Wi-Fi button is gray and inactive - what happened to the iPhone

May be inactive or displayed gray. If you go to the Settings -> Wi-Fi menu, the toggle switch will be turned off without the ability to activate the wireless connection.

If this happens, the iOS device does not allow you to use Wi-Fi interface. In the operating room iOS system 7.1 the message “Wi-Fi unavailable” may appear in Control Center. How to solve an unpleasant problem? First of all, check that the Airplane Mode toggle switch is in the Off position by going to the main section of iPhone and iPad. After that:

1. Install the latest version of iOS

The first thing to do in such a situation is to check that the device has current version operating system. With each update, Apple eliminates system errors and makes the OS more stable. After upgrading to the latest OS, the problem may resolve itself. Go to the Settings menu -> General -> Update. Here you should see the message “The latest software has been installed.” If your device does not have access to the Internet, connect the gadget to your computer and check for updates in iTunes.

2. Do a hard reset

Help solve the problem with the inactive Wi-Fi indicator hard reboot device, which resets temporary data. To do Hard Reset, you need to press and hold at the same time top button"Power" and "Home" button. You need to hold them together until the Apple logo appears on the display.

3. Reset network settings

In a situation where the Wi-Fi setting is grayed out, resetting the network settings may help. The operation is quite simple and can be done on the gadget itself. Follow the procedure in the Reset section in the main iOS menu. To do this, go to Settings -> General -> Reset -> Reset network settings. This way you will “reset” all network settings, including information about connected Bluetooth devices, Wi-Fi passwords, as well as VPN and APN settings.

4. Full iOS recovery

If resetting network settings did not help, you need to perform an operation to return your iPhone and iPad to original state– reset the operating system. You can clean your mobile device through iTunes or using the OS itself. In the latter case, you need to go to the Settings -> General -> Reset menu. There are different options available here for “resetting” the system. You can find out more about this.

5. Repair

If none of the above methods help, it is probably a problem. hardware failure. Most likely the problem is with the Wi-Fi module itself. To determine the specific problem, you must contact your representatives. Apple for support and technical maintenance or to the nearest service center, where specialists will diagnose and repair the device.

Wi-Fi doesn't work on iPhone: possible problems.

Some iPhone owners complain that they are having problems with the Wi-Fi module. The device stops “seeing” the network or cannot connect to it at all, and the Wi-Fi enable slider turns gray. There may be several reasons for such problems. Let's separate them into two separate groups: hardware and software.

Hardware problems

The malfunction may be caused by simple moisture getting on the Wi-Fi unit. Water can short-circuit all contacts of the module, which is why it stops working.

No less often, users drop their iPhone, after which the Wi-Fi module also ceases to function fully. In this case, the device can accept the connection, but will work extremely unstable.

Software problems

Sometimes it happens that an inexperienced user himself becomes the reason for the lack of wireless communication in the phone. The “scientific poking” method in the “Network Settings” section has its sad consequences. In this case, the instructions should help you.

Not always an update iOS versions goes smoothly. Due to low-quality iPhone firmware, various glitches and errors may occur, including those related to Wi-Fi operation. IN in this case The instructions should help you.

Other problems

This may include problems related to your router. You can check this by connecting your phone to another router. Manufacturing defects.

To avoid these and other problems with your iPhone, you should treat it with care.

Sometimes smartphones have problems connecting to the Internet via Wi-Fi. Instead of the usual blue icon Wi-Fi, displayed - gray. Browsers display the error “The connection cannot be established.”

More likely on your Wi-Fi router e was password changed - this is the most common case, but there are other reasons why the screen wifi icon lights up gray. Read about it below.

Why iconWi-Fi gray on the phone

There are several reasons why the gray Wi-Fi icon is displayed on your mobile phone, and several solutions. Let's try to talk about a few of them.

The date on your phone may be incorrect, check if the year, month and time are set correctly. Update the time.

Check that the password is correct.

You may be having problems with hosts file. As a result, an error occurs. To fix it, find the folder system/etc/hosts. Then, click the “Rights R/W” button and edit the text. You will need to remove any suspicious lines in the text. And just resave it. You can access it only with the help of “advanced” file managers, like Ghost Commander or Root Explorer.

There may be viruses on your phone. Install an antivirus system, choosing the one that best suits you on your phone.

Absence, not so much good connection or a fully loaded server. In this case, you will need to check how well the server is working, whether there are any problems with its operation, and whether the connection is working well. The easiest way to troubleshoot problems is to simply reboot the device (turn it off and on again).

If you finally decide and install programs such as LuckyPatcher or Freedom, just run them and in a couple of minutes the icon Wi-Fi will be back to normal and normal of blue color.

If everything went well, your Google Play will work without interruptions again, and the Wi-Fi icon will return to its normal color.

This problem often occurs when, after successfully connecting to a Wi-Fi network, the connection icon on your smartphone or Android tablet gray. And it should be blue.

Everything seems to be fine, but the gray icon means you need to sign in to your Google Play account. After entering personal data (login and password) into Google account An error appears stating that it is impossible to connect to the server. And on a phone or tablet Google Play needed to download a program or game.

Users note that when they try to connect the tablet to a Wi-Fi network, a gray icon appears. Then the user tries to log into Google Play, indicates the login and password in the previously created Google account, but the system displays a message indicating that it is impossible to log in. Some people click Next. This opens the settings page for connecting to Wi-Fi networks. There you can see that the icon with the level Wi-Fi signal appears gray instead of blue. At the same time, all sites open normally in the browser, but Google Play does not work.

I read somewhere that this problem sometimes occurs due to incorrect time and date settings. It seems like such a small thing. I decided to find out for myself. I go into the settings and see that the time is shown correctly, but the date is not. The year is set correctly, but the day and month are incorrect. After I changed this data by setting current date, the Wi-Fi icon turned blue and Google Play started working. Some Android users experience problems logging into the Google Play Market after installing the Freedom application. Therefore, delete it if you have not already done so.

What to do if the Wi-Fi icon is gray on your phone or tablet and you can’t log into Google Play?

Time and date settings may vary depending on the Android OS version and your device manufacturer. However, in any case, the date and time are set in the settings. Enter the panel where the clock, battery charge, and other information are located. Select "Settings". Then go to the "Date and Time" tab and check the settings. Be sure to post correct date and time, including time zone. After exhibiting correct settings the icon turns blue. I immediately opened Google Play and downloaded several games.

This is a simple solution to an unusual problem.

Question from a user

Good afternoon.

Tell me what can be done - yellow appears on my laptop often exclamation mark that Wi-Fi without internet access.

After a while it disappears, but constantly waiting for the network gets boring. I'm thinking of buying a cable to connect the laptop to the router directly (but then there will be no mobility) ...

Alexandra.

Good afternoon everyone.

The described problem with accessing the Internet via Wi-Fi is not that uncommon (I think that most Wi-Fi users We have encountered it more than once, and will encounter it again...). It occurs for many reasons, and I will analyze the most basic of them in this article (so to speak, I will give recommendations for restoring the network). So...

How to restore Internet access via Wi-Fi

The appearance of the error is shown in the screenshot below - the Wi-Fi icon in the tray lights up yellow Exclamation point, if you move the mouse pointer over it, you will see a characteristic message. Also, users often find out that something is wrong with the network when they try to open some web page - and instead see a message in the browser stating that the resource is unavailable (and this happens with all sites).

An example of an error: when you hover over the Wi-Fi icon, Windows reports that the connection is without Internet access...

Now about the decision...

Try rebooting your router and laptop

Oh... For many problems with your computer, it is recommended to restart it. And this time is no exception either (this error often occurs after the computer wakes up from sleep mode (hibernation). The fact is that after waking up from hibernation, Windows “thinks” that it is working with the old IP address, but the router has already given it a new one - and in As a result of this lack of agreement, connection problems are observed) ...

To reboot the router, you can use special button on the device body, or simply disconnect its power supply from the network for a while.

I note that with many connection problems, this is the forced reboot Helps quickly restore network functionality...

Important!

By the way, I highly recommend checking whether there is Internet on other devices using this Wi-Fi network- on a tablet, phone, etc. This will help you understand whether the problem is in the laptop (with Windows), or a problem with the router or provider.

Diagnose problems

On Windows (by at least in 10) there is a very smart network diagnostics, which many underestimate. Meanwhile, by running it, you can correct the lion's share of errors, and at least roughly know “where to dig”...

And so, click on the icon Wi-Fi connections right click mouse and select (see screenshot below).

Next, the wizard will start: it will automatically check all the parameters, correct errors, restart the adapter (if necessary), and at the end of its work it will give you a message: that everything is in order and I have fixed the network, or indicate some kind of problem.

For example, in my case, the diagnostic result is “The DNS server is not responding.” This error occurs most often when there are problems with your Internet provider, or there is a break in the communication channel. For example, if you cut the network cable at the entrance (or simply remove the Internet cable from your router), you will see the same error...

Remark!

The article will tell you what to do if DNS servers do not respond (Internet failure and sites do not open) -

Check what's wrong with yours network cable Everything is fine

This advice follows from the previous point. First, take a look at the router itself: if everything is in order with it, one way or another, the LEDs on it should be lit and blinking (try disconnecting the Internet cable from the router, and then connecting it again - the number of lit/blinking LEDs should change, provided that everything is in order with the network cable) .

In addition, check the Internet cable from your PC to the entrance area. It is not at all uncommon for the cable to be chewed by pets or local “ghouls” to cut the cable in the entrance.

Is there a problem with your Internet provider?

Many users are in no hurry to call the provider, meanwhile, at the other end they can very quickly tell you whether everything is in order (which means you can quickly figure out whether it’s worth continuing to look for problems at home).

By the way, problems on the provider’s side are not that uncommon. You can find out about major interruptions on the provider's forums (or official websites. By the way, in these cases it is difficult to reach him by phone - they usually hang up).

Also, the provider may change the settings, forgetting to notify you (or you ignored the notification).

Try to register Google DNS or Yandex. Check your network connection settings.

Often, when the Internet is not available due to a failure of the DNS servers (in this case, most often, applications such as Skype, torrents, etc. work, but the pages do not open in the browser).

In this case, try to write DNS servers from Google or Yandex. Their stability will be higher than the DNS of many providers in our country, which means access to the Internet will be more stable...

To register DNS, you need to open properties wireless connection. I'll look at it in order...

First you need to open a list of all network connections on your PC. To do this you need:

press Win+R;
enter ncpa.cpl ;
press Enter.

How to view network connections in Windows 7/8/10

By the way, you may have more than one connection (as in my case), but several (you need to select the wireless option, if the English name is "Wireless...") .

After that, open properties "IP version 4 (TCP/IPv4)" . See screenshot below.

Next, you need to move one slider to the “Obtain an IP address automatically” mode (check this network connection setting!); the other one, related to DNS, set to the “Use the following addresses of DNS servers” mode - and register DNS from Google 8.8.8.8 and 8.8.4.4 (or from Yandex 77.88.8.8). See the screenshot below.

Save the settings and check the network functionality.

Check your router settings

Wi-Fi without an Internet connection often occurs due to a faulty router settings. Or, alternatively, your Internet service provider may have changed the settings required to access the network. For example, not long ago I was faced with the fact that my provider changed the login for accessing the Internet via PPPoE protocol (the sad thing is that no one notified about this... Therefore, in the previous steps, I recommended asking the provider if everything is okay...) .

In general, setting up a router is a separate and large topic. Therefore, in this step I will provide a couple of links to my articles on this topic. I recommend checking it out.

How to connect and configure new wifi router yourself - instructions with pictures -

How to enter the router settings, and what to do if the settings do not open -

Test your network without antivirus or firewall

Well, the last thing I recommend is to temporarily disable your antivirus and firewall. This, of course, happens infrequently, but still, it happens that for security reasons and care for the user, they block the network (especially, I was guilty of this before Norton antivirus IS when set maximum level protection. Apparently, they restricted the user from everything where it was hypothetically possible to pick up an infected file).

Most modern antiviruses can be disabled via their tray icon. For example, with Avast antivirus- this is done simply: just select the item "Manage Avast Screens" - and then specify the time for which the antivirus will be disabled. Everything is simple and fast...

For shutdown built into Windows firewall, go to get started control Panel . Next you need to open the section " System and safety" , then "Firewall" Windows Defender" (see screenshot below).

Then click on the menu on the left "Turn the firewall on or off...".

Set all sliders to mode and save the settings.

After checking and setting Wi-Fi connections, both antivirus and firewall are recommended to be turned on (and adjust them accordingly if they were causing the instability Wi-Fi work. For example, you can reduce the level of security they provide from maximum to medium) .

Additions on the topic are welcome (constructive criticism too).

Problem: On a device with Android icon Wi-Fi is not blue, but grey. The Internet works, sites open, but it doesn’t work Play Store(Google Play). Also, there may be a situation when Wi-Fi is connected, but there is no Internet, and again the Wi-Fi icon is gray. How to eliminate similar problems and their varieties on Android, read below.

Causes and solutions to the problem with the wrong color of the WiFi icon

Reason 1: The wrong date is set on the device

People often confuse day and month and can, for example, set 2014.02.07 instead of 2014.07.02. Solution: set the correct current date. We recommend visiting the section Settings, Options, date and time:

and check the box Automatic detection date and time:

Reason 2: A questionable Android application like Freedom or an ad blocker is installed on the device

Remove everything unwanted applications, which supposedly block ads, promise to speed up slow phone or serve for free use paid programs and games.

Reason 3. The hosts file has been changed

If on a rooted device the user or software has changed system file hosts, there may be no Internet, the Play Market may not work, or the “no internet” icon may be displayed (In English Android it sounds “Connected. No internet”). If you have root rights, check the file /system/etc/hosts and, if necessary, remove from it extra lines(leave only 127.0.0.1 localhost)

Additional solution to gray Wi-Fi icon problem

If all else fails, we recommend installing DrWEB antivirus for Android. If the Internet does not work on your phone, you can use it on your computer, then download it to your phone and install it. Reviews on the forums indicate that to fix the problem “ gray icon Wi-Fi” sometimes it’s enough just to launch Doctor Web and the icon will turn blue.

Hello! We have already discussed all possible problems (and their solutions) associated with iPhone connection or iPad to Wi-Fi - . But the fact is that in that article general problems were discussed, but today I want to talk about one specific case. And this case, it should be noted, is very interesting.

So, I recently received a letter with a question that went something like this: “Good day! This morning my iPhone lost Wi-Fi connectivity. The thing is that when I went into the settings, I tried to turn on Wi-Fi, but nothing worked - the slider did not move. For some reason it appears gray and cannot be activated. Please tell me what to do?”

But indeed, there is some strange “glitch” of iOS - there is a Wi-Fi button, but it cannot be pressed. Or is it not a “glitch”? Let's figure it out, let's go!

In fact, the problem can be either software or hardware. And of course, first you need to rule out failures in the iOS system. To do this, perform the following steps:

Hard reboot - for different models produced differently ().
Reset network settings. To do this, open “Settings - General - Reset - Reset network settings”.
If there is a jailbreak, then . Since some of its tweaks may affect the performance of the Wi-Fi connection.
Are you using a beta version of the firmware? Remember that from her - do it.
Create backup copy and restore iPhone firmware or iPad via iTunes (to be sure,). See if the Wi-Fi icon activates on a completely “clean” (without your data) device.

Have you done all these manipulations, but the problem still persists? Unfortunately, in this case, the gray color of the button most likely indicates Wi-Fi problems module.

By the way, indirectly this fact can confirm the impossibility turn on bluetooth- its icon will also not be active.

How can I find out more accurately? Open “Settings - General - About this device” and look at the Wi-Fi address line.

And what to do now - how to do the right thing?

. If yes, then feel free to take it to warranty repair- let them figure it out themselves.
Has the service period expired? Unfortunately, replacing and soldering the module is not the best simple operation- it cannot be done at home, without special skills and equipment. Therefore, you need to visit a service center. But there is good news - the cost of such a procedure is not very high. Although everything is learned by comparison....

And finally, I would like to note this point.

On the Internet, as a way to deal with non-working Wi-Fi, you can find the following advice - put it in the freezer or heat the device. They say, then the soldering will fall into place and everything will work.

I don’t know whether you want to check this method or not, but you need to remember the disadvantages of such a solution:

It rarely helps.
The effect, as a rule, does not last long - after some time the Wi-Fi connection icon will again become gray and inactive.
You can easily overheat (overcool) the device and break something else - system board, display, all kinds of controllers, modules, etc.

Therefore, in my opinion, this manipulation- this is an extremely dubious decision.

Although, if you are going to throw away the device anyway (since broken button You just don’t need Wi-Fi), then you can try it. But only at your own peril and risk, because the consequences can be unpredictable. I repeat, visit service center would be a much more correct action.

P.S. After reading the article, did it become at least a little clearer? Like and click on the buttons social networks, get +50% to Wi-Fi signal strength!

P.S.S. Do you have any questions, would you like to share a problem or something? alternative solution? Welcome to the comments!