Android does not go into settings, an error occurs. Common Android errors and their solutions

Android OS, like any other software, is subject to various glitches. They can slow down the performance of your mobile device and limit its functionality. One such problem is the error android process acore, which leads to the inability to fully work with one or another system application. Let's look at what can cause a pop-up notification like "android" process core, an error occurred" and how to fix such a failure without contacting service center.

How to resolve android process acore error

The main sources of this malfunction are:

Forced stop system application, without which Android cannot work normally;
Installation of several programs with the same or similar functionality;
Accidental or intentional erasing of a system file on a device with unlocked root rights;
Exposure to malware.

The most common error is “Starting android process process acore has stopped" is observed when working with the Contacts, Hangouts, and Camera applications. However, there are cases when a similar failure occurs when accessing the Wi-Fi module, Google maps, GPS navigator and other system programs.

There are several ways to get rid of the android process acore error:

Resetting data on a non-working application;
Removing installed software;
Manually changing the others.xml file;
By cleaning the gadget from malware;
Using radical measures (return to factory settings or flashing).

Before you fix the android process acore error, you need to understand the reason for its occurrence. To do this, you should remember after what actions it arose. For example, if the device started to malfunction after downloading some software, there is a high probability that it was the software that caused the problem.

Fixing the error by resetting settings on installed applications

If you do not know what exactly caused your mobile device to malfunction, it is best to start with simple measures and gradually move towards more complex ones. Therefore, the first action you should take is to view installed applications and cleaning data on the problematic program.

Consider the most common case when the message “An unexpected stop occurred system process android process acore" crashes when working with the "Contacts" utility:

After completing these steps, Contacts should function normally. However, all data from the phone book will be deleted. Only the records saved on SIM card. To prevent complete erasure numbers, before cleaning you need to make a backup of your contacts:

If a failure does not allow you to enter the settings of the Contacts program, you can record a backup using a PC through the MyPhoneExplorer utility or use synchronization with cloud storage Google.

If an android process acore error occurs in your calendar or Hangouts, the first thing you should do is open its settings and see if it is enabled this service. If it is disabled, click “Enable” and restart your device.

Such a failure could also affect Wi-Fi work module. IN in this case you need to sequentially remove all applications that use wireless network. This could be Skype, Share Link, SuperBeam, etc. After erasing each program, you need to look to see if the malfunction has disappeared.

Fix the crash by changing the others.xml file

In the Android OS there is a file that allows you to activate hidden possibilities mobile device. This document called others.xml and located on the system partition in the system/csc/ directory. The information recorded in it can expand the functionality of certain system applications, which sometimes negatively affects their performance.

To access system partition Android, you will need Superuser rights. They can be obtained using Kingo programs Root:

Once root access is unlocked, you can begin editing the others.xml file. To do this you need:

Cleaning your device from viruses

If you have root rights on your phone or tablet, some viruses can block access to integrated applications and also delete system files. And this can lead not only to the message “android process acore, a system error has occurred,” but also cause a complete failure of the OS, as a result of which it will need to be reinstalled or a Hard Reset.

To check if the crash is due to malware, you will need to scan the external and internal memory device with an antivirus program. It is recommended to use Dr. as an antivirus program. Web or Kaspersky IS, as they are most effective.

To scan your mobile device for viruses you need to:

Radical ways to fix the android process core problem

What to do if the virus has already managed to delete system data or the antivirus program did not detect malware, and other methods of getting rid of the android process acore error did not lead to positive result? In such cases, only drastic treatment measures remain -

Mobile devices today have very rich functionality. However, their main task The function of making calls has always been and remains. Sometimes work Android phone may be marred by a message about the application “com.android.phone” stopping unexpectedly. The problem is infrequent, but like many, it can be solved independently. This is one of those cases in which, before contacting the service center, you should try to figure out why the error occurred and fix the problem yourself.

What is "com.android.phone" and why does the error occur?

Com.android.phone - system name Android applications to make calls. Notifications like: "In app com.android.phone an error occurred”, “Unfortunately, the com.android.phone process has been stopped” report that it is faulty.

This is what the error message associated with the standard “dialer” looks like:

Reason for the error:

Various random crashes in the Phone app.

The cache of the Phone application or related system functions is full.

The application may be damaged by the user himself.

The Phone app is not compatible with any other apps on your device that somehow use phone features.

A virus may affect the Phone app and cause it to malfunction.

How to fix

Clearing app data and cache

Open the "Applications" item in Android settings. Then go to the “All” tab.

To clear the application cache, select "Phone" in the "All" tab

If you have several applications with the same name, select the one with a non-zero size.

First you need to stop the application, then erase the data and clear the cache (if the button is active).

To eliminate possible problems, stop the application and erase all its data

Restart your smartphone and make sure correct operation dialers. If this does not resolve the problem, try the next method.

Disable automatic date and time synchronization

Open "Date and Time" in Android settings. Uncheck "Network date and time".

To disable date and time synchronization, uncheck the corresponding menu item

Restart your smartphone and manually set the time if it is incorrect. If this does not resolve the problem, try the next method.

Virus check

Download from Google Play any antivirus program and do full check. Remove any detected viruses.

There is a way to do without installing programs on Android. If on your personal computer If you have an antivirus, then you just need to connect the gadget to it in USB storage mode. Then scan the internal memory of the device for the presence malware. Source code and operating algorithms mobile viruses are similar to computer ones, so a computer antivirus will be able to detect and neutralize infected software on a smartphone.

Resetting system settings

Attention! This action entails complete removal applications and return the system to original state with factory settings.

In Android Settings, go to Backup & Reset. Select Reset Settings.

To reset system settings, select the appropriate item in Android settings

Next, click the “Reset phone settings” button.

Select "Reset phone"

Using another calling program

This method will not solve the problem. It may be useful to those who simple methods didn’t help, and I don’t want to use radical ones, such as a complete reset.

In Google Play, type “dialer” into the search field and you will get a bunch of suitable results. You can use any of these programs without losing the functionality of the device.

Video: fixing the “com.android.phone” error

What to do to avoid the problem

Proverb: " main reason problems with the computer sitting in front of him” - is fully applicable to mobile devices. ABOUT large quantities potential problems You won't even know if you stick to a few simple rules and advice.

Download and install programs only from trusted sources. This will protect your device from a lot of malware.

Also, do not clutter up your memory with useless applications. Even after they are removed they remain extra files that clog the system.

If you have superuser rights, then be sure to think carefully before deleting standard applications and disable system services.

Install an antivirus. Will also fit free versions, they work no worse than paid ones, the difference is rather in limited functionality.

Use cleaning programs junk files, for example CCleaner.

If an error message com.android.phone appears on the device screen, then this is not a reason to panic. Usually, to solve the problem, it is enough to follow one of the first two instructions. Even if you do everything slowly, ten minutes will be enough to fix the problem. In any case, it will take exactly less time than going to the service center.

When developing new versions of Android, programmers always try to make the operating system more stable, smooth, and intuitive. However, despite the efforts of the developers, errors in the operation of the software occur from version to version, and the older the device and the older Android installed on it, the more errors there are. Every error that occurs during the operation of the device has both causes and ways to solve it. Let's look at the most common errors and methods for correcting them.

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What to do if an error occurs in the application

An application error is the result of an incorrect action written in the application code, which led to its operation stopping. After stopping the program, the system usually provides the user with information that an error has occurred and also shows a code that describes the error. This code will help us understand what exactly happened and how to deal with the problem.

Package syntax error

Typically this problem occurs if you installed the application by downloading APK file from an unverified source. There are 2 reasons for this failure:

The application is designed only for devices running newer operating system, than you have installed
The APK file contains an error and will not be able to install the program on devices with any version of Android

"Out of memory" error

If you encounter such a problem, then you need to think about cleaning internal storage from unnecessary content (photos, videos, applications). Often, the problem of insufficient internal memory affects users of gadgets with initially small storage (8 or 16 GB).

This problem also affects the overall performance of the device. As a solution to this error, we recommend that you read our article “”, which details ways to optimize both internal storage and random access memory devices.

As quick solution ROM shortage problems, we recommend that you take advantage of the opportunity to expand the internal memory by installing Micro cards SD. We also recommend using the Link2SD program, which will help you transfer application data to external card memory.

Error "com.android.phone" and "android.process.acore"

This problem usually appears on smartphones after:

Replacing the SIM card with a new one
Phone flashing

If you saw this problem, this means that the interaction of the built-in communication modem with the new software on your smartphone is broken on your device, or there are problems with the SIM card that does not allow you to fully interact with the tower cellular communications.

To resolve the problem, follow these steps:

Go to Settings - Applications - Phone and click on Clear cache and data, then restart your device (article)
Check the functionality of your SIM card on another device
Reset Android settings (article)

Error "android.process.acore"

To solve the problem, follow the diagram presented in the previous paragraph, only instead of the “Phone” application, select “Contact Storage”.

Error "com.android.phone"

This problem may appear after replacing the SIM card or after flashing the device. It indicates that the device modem cannot work correctly with the new software or connect to a cell tower. In order to get rid of this error, go to the application settings, select the “Phone” application, clear the cache and data, then restart your smartphone. If the error does not disappear, then it is necessary.

The same steps must be taken if there is an error “android.process.acore”, only select the “Contacts Storage” application for cleaning. After that your phone book will be completely cleared, so be sure to do .

Error "android.process.media"

A similar problem occurs among owners of smartphones with a card Micro memory SD that is malfunctioning, which results in errors in the operation of applications installed on it. We advise you to remove the application from the memory card that is crashing during operation, and install it on the internal memory of the device.

Answers on questions

What to do if a synchronization error occurs?

The first reason may be bad connection with the Internet, and sometimes the synchronization process itself freezes, in this case, disable it in the device settings Google account and reconnect after reboot.

Com.android.phone - designation standard Android application for calls. The messages “An error occurred in the com.android.phone application”, “Unfortunately, the com.android.phone process has been stopped” indicate a malfunction of the application. Where does the error come from and how to fix it?

Why does an error appear in the com.android.phone application

There are several reasons for the error with com.android.phone:

Various random crashes in the Phone app.
The cache of the Phone application or related system functions is full.
A virus may affect the Phone app and cause it to malfunction.
The application may be damaged by the user himself.
The Phone app is not compatible with any other apps on your device that somehow use phone functionality.

Ways to fix the error

First of all, reboot your device. This will help if the error occurred due to a full cache or some random bug.

Cleaning temporary files

If the problem is not resolved, move on to the next step.

Disabling date and time synchronization

If the problem is still not resolved, it is most likely a virus.

Removing viruses

Install antivirus software from Google Play Market and swipe deep scan devices. Remove any viruses found.

You can do without an antivirus for Android. Connect your smartphone to your computer in USB storage mode. And scan HDD devices computer antivirus. Thanks to source While mobile and desktop viruses are similar to each other, a desktop antivirus can find and remove malware on your mobile device.

Hard Reset

If there is no important data on your device, or you are ready to save it somewhere, try doing a factory reset. Full reset settings will delete all data, and along with it the virus. This is called Hard Reset and is done as follows:

You can reset the settings via Recovery Mode. To enable Recovery mode, turn off the device and hold down the power and volume down buttons. Hold them until the manufacturer's logo appears on the screen. Some Recovery devices turns on in a different way, find out on the Internet specifically for your smartphone or tablet model. IN Recovery menu find the wipe data item (or Clear Data, or something similar). Click on it, then click Yes and check the Delete User Data checkbox. And reboot your device.

You can start a factory reset in Recovery mode Mode: select wipe data/factory reset

Flashing

So, if after removing the viruses, the com.android.phone program still gives an error, then you can try to reflash the device. To do this, download from the official website Last update system for your device, place the downloaded zip archive in root folder device and enable Recovery Mode. In Recovery Mode, click Install zip from sdcard (or something similar depending on the device model; more specific instructions for flashing can be found on the website of your device manufacturer). Then follow the instructions on the screen (usually you just need to click the "OK" button), do not forget to check the Wipe data to delete data from the device, otherwise errors may remain.

If flashing your device is unacceptable to you, and the error cannot be corrected in any other way, try installing a dialer from Google Play. There are a lot of options in the market, choose what you like and install it.

Video: how to fix an error in com.android.phone using the Lenovo A328 as an example

What to do to prevent the problem from appearing again

Do not install applications from unreliable sources on your device to avoid getting a virus. A smartphone or tablet should not be cluttered with useless applications, as they all leave behind undeleted temporary files and an uncleaned cache, which loads and harms the device. Use CCleaner program or similar to clear cache and unnecessary files.

Treat yours with care mobile device, don't pollute it unnecessary applications and constantly clear the application cache and delete temporary files. And then the error in com.android.phone will no longer affect you.

Not a single OS on a phone/tablet is completely free of various problems. Android in this case is no exception. The most common reason– in app com android com An error has occurred. What are they like and what to do if they arise?

Causes

The android com error is a summary of several of the most common flaws in software operation. Let's look at each in turn:

com.android.phone. It affects the signal exchange between towers and the smartphone, i.e. to the calling function. Subsequent firmware changes or failures during the flashing process may occur. The reason may be a change of SIM card and failures in the time and date menu.
com.android.snap.
It may appear due to the unsuccessful operation of various photo editors or programs for sending messages, which also allow you to edit photos. An alert pops up on a black background. com.android.vending. The reason is also system failures; it differs in the text that pops up when it occurs - “
com.android.systemui. Detection of problems in the operation of the system, as well as the presence of a virus. Usually it downloads unnecessary software, and while using the programs, various advertising banners . Finding out whether it is a virus or a glitch is easy - you need to look at the creation date of the file. At the same time as others system files

You don't have to be afraid of viruses.

How to fix Let's look at how to eliminate each of the system errors
separately.

For com.android.phone the solutions to the problem are as follows: disable automatic setup
time and date, reboot your smartphone and set it manually;
if it doesn’t help, find the Phone in the Application Manager, erase the data, clear the cache and reboot the gadget; You can also download from Google store

calling application.
Sometimes you have to reset the device configuration completely to factory settings, before which I advise you to create a backup copy.

To solve the com.android.snap problem, you should:
scan your gadget with an antivirus;
stop the application in the Manager by clearing the cache, erasing data and unchecking the “Show notifications” checkbox; remove com.android.snap using various programs

, AVG antivirus will do. To get rid of problems with in the third case you need root rights

, what ROOT Manager is suitable for:
first you need to download com.android.vending.apk from the network;
grant rights to the program;
delete the entire folder data/data/com.android.vending;
We look for a vending file in the data/dalvik-cache folder, which we delete;
now we find the downloaded file com.android.vending, click R/W at the top and transfer it to system/app; we enter context menu
, holding down the file for a few seconds where we need “Permissions”;
We provide the owner with read and write access, and guests with other reading access;

All that remains is to save the changes, exit the program and restart the phone.

The last fault is removed like this:
Based on the creation date of com.android.systemui, we look for the application that caused the virus to appear on the smartphone, and through the Application Manager we completely get rid of it;
in the same ROOT Manager go to the address Root/System/App;

find com.android.systemui and delete it.

Causes

Android process error

Most often there are two such errors - android.process.acore and android.process.media. The first can most often arise due to the following:
system application is disabled;
similar programs are launched simultaneously;

the necessary system files have been deleted.

You don't have to be afraid of viruses.

The second malfunction occurs when the memory card does not work.

Cleaning in Contact Storage configurations.
Reset settings to factory defaults.
Completely clearing the device memory.
Reflashing the gadget.

If there is an error android.process.media you need to:

repeat the installation of the application on the phone after removing the flash drive, and, if it helps, format it;
reset settings, clear memory card.

Error in the Google Play Services application

Causes

This message appears if the application is not working properly, which causes inconvenience.

The phone may give errors with or without a number. Numbered ones can be eliminated faster and more efficiently, because the code can be used to determine what exactly is causing the failure. There are a lot of license plates, but the most popular are the following:

error code 18 – the cause is an incorrectly set date or time and the end of free memory;
error code 24 – may occur if the user often installs and uninstalls the same software, but does not clear the data;
error code 403 – two Google accounts are connected at the same time;
error 492 – problems with operation virtual machine Dalvik.

You don't have to be afraid of viruses.

To troubleshoot a non-numbered error, you should:

Clear Google Play Services cache.
Reinstall the application.
You can also clear the cache in " Google Services Framework".
You should check whether the specified date/time is correct and whether there are any problems with Internet access.

To eliminate the 18th, you need to reset the date/time, clear the cache and data, delete Play updates Market or start freeing up space on your device.
If the phone displays 24, you will need superuser rights. Already with them we go to the sdcard/android/data/ folder and clean out unnecessary ones, i.e. outdated files.
With 403, you need to log in from your main account and uninstall problematic program and try to install it again.

When the error number is 492, you need to clear the cache and application data " Google Services Play" and "Play Market". Sometimes you have to revert to default configurations.

Results

Having a smartphone or tablet Android based, you should be prepared for what it may produce various errors. However, you don’t need to immediately take your gadget to a service center. Most problems can be solved even without using root rights. If such a need arises, you need to remember to create a backup copy.