What to do if Samsung freezes. Rebooting any Samsung smartphone - detailed instructions

No complex equipment is immune from failures, even the most modern. Even the powerful flagship smartphone Samsung Galaxy S7 can freeze, however, to the credit of its creators, it must be said that this usually happens not through their fault, but through the fault of some of the installed and running applications. Be that as it may, if the Galaxy S7 is frozen, it stops responding to commands and touches on the screen. So what to do in this case?

A reboot should fix all problems. True, there is one nuance here - a frozen smartphone may not respond to the buttons at all. In this case, one of the methods recommended by Samsung technical support will most likely help us.

• Method one is to hold down the power button for ten to twenty seconds and keep it pressed. Most likely, the smartphone will simply reboot silently without creating any additional dialog boxes.
• Method two is to open the back cover of the smartphone and remove the battery from it. As soon as the battery is disconnected, the smartphone will turn off, and all we have to do is return it to its place and turn on the device. Alas, this method will not work for the Galaxy S7, since it is equipped with a non-removable battery :)
• Method three is to simultaneously press the power button and the volume down button and hold them in this position for seven seconds. The result will be the same - the smartphone will start to reboot.

So, here we are, figuring out what to do if the Galaxy S7 freezes. But we only eliminated the cause, not the effect, and if the problem recurs more or less regularly, it’s worth thinking about what caused it. First of all, you should check your smartphone's memory for . If they are not there, think about what dubious applications you have installed recently, and after what actions did you take the Galaxy S7 to freeze? If regular freezes started after you installed a new game, this may be the problem.

Moreover, the application may be completely normal and officially downloaded from Google Play - this may not prevent it from conflicting with some other processes occurring in the silicon memory of your trusty smartphone. Try uninstalling the suspicious app, rebooting your Galaxy S7 and observing its behavior. Well, if nothing helps at all, you can try to factory settings, having previously saved all the valuable information. If this does not help, and the smartphone continues to freeze periodically, then we have only one option left - to the Samsung service center.

Resetting to factory settings is a last resort option. The consequences of such an operation are completely different from the consequences of a regular reboot. After a factory reset, the phone will return to the state it was in when it was manufactured. Accordingly, all your data - everything, including contacts, photos, applications, messages, and so on - will be deleted during the process. Accordingly, it makes sense to use a rollback to factory settings only in extreme cases.

Charge the battery and back up all important data. Once you start rolling back to factory settings, remember - there is no turning back! Accordingly, you should take care in advance to ensure that nothing goes missing without a trace, especially something important or valuable. After the rollback, unfortunately, you will not be able to access all this again. It is necessary to charge the battery so that it does not discharge in the process - otherwise it will only get worse.

Select "Factory data reset" in the settings. There are several ways to restore your Galaxy Ace to factory settings. The first is perhaps the simplest - go to the phone settings (gear icon), then “User and backup” or “Backup and reset”, then “Rollback” to factory settings" ("Factory data reset"). A notification will appear asking you to confirm the action.

Alternatively, enter the code *2767*3855#. Dial it the same way you would dial a telephone number. This sequence will restore the phone to factory settings, unless later, after typing everything, you remember to click on “Call”.

• Please note that in this case you Not You will receive a notification asking you to confirm the action.

If the gadget begins to work slower, the virus scan did not find anything, and the memory is clear, a regular reboot of the smartphone can help. In addition, such an action is sometimes required to be performed for other purposes, for example, when the device freezes. In this article we will tell you how to reboot your Samsung without fancy tricks.

Depending on the specific situation and model, there are several main methods:

• Restart using system software.
• Forced shutdown of the device using hardware buttons or removing the battery.

How to restart your Samsung phone in normal mode

To reboot your smartphone, simultaneously hold down the power key for 1-2 seconds. Then select the "Reboot device" option. After confirmation, the smartphone will be turned off and on again.

If the gadget is frozen and does not respond to touches on the screen, for Galaxy models, hold the power switch and volume down for 7-10 seconds.

What should you do if your smartphone or tablet is fine and you don’t need to turn off the power forcibly? Follow these steps:

• Press and hold the lock button for 1-2 seconds.
• Click Restart Device.
• In the window that opens, confirm the selected action. After a few seconds the gadget will turn off.

Now you know how to completely restart your Samsung device.

If you need to return the settings to their default state, use the special Recovery menu. On most Samsung models, you can log in as follows:

1. Turn off your phone. To do this, hold down the power switch for a few seconds and select the “Turn off phone” option.
2. The necessary information on logging into Recovery can be found on various forums, in the topic specifically for your device. A universal option: hold down the power, volume down and Bixby buttons on the gadget when it is turned off for 5-6 seconds. Once the Android icon appears, release all switches.
3. You will be taken to the Recovery menu. Navigation through it is carried out using the volume buttons and activating the screen lock. Select the Wipe Data/Factory Reset option if you want to perform a full reset, as well as erase all data from the internal memory.
4. Once the uninstall process is complete, select "Reboot System Now". Samsung will restart.

After a full factory reset, all personal files and installed applications will be deleted, and it will not be easy to restore them. Use Factory Reset with caution.

With this method, data is erased only from the internal memory, the information on the SD card is saved.

Restarting the system through the Recovery environment

To restart Android via Recovery, follow the instructions:

1. Turn off your smartphone using the procedure described above.
2. Login to the Recovery environment using the instructions in the previous method. If necessary, do a hard reset or clear cache.
3. Use the volume controls to select “Reboot System Now” and press the power button.

Restart via Recovery can be used only after performing certain actions in this menu, otherwise it is absolutely useless, since it takes 2 times longer than a regular restart.

How to set up automatic reboot

Latest Samsung models may reboot on their own from time to time. This process will only happen when the screen is off and when the device is not in use, usually at night. This feature can be disabled in the device settings.

1. Go to the gadget settings.
2. Click the Reset tab, then click Restart Samsung automatically.
3. In the menu that opens, you can set specific days and exact times for restart. It is worth noting that the device will only reboot if the battery charge is above 30%, the SIM card lock is disabled, and the internal memory is not encrypted.

It should be understood that automatic restart increases the performance of the device very slightly, and it can happen at the most inopportune moment - when the phone is urgently needed.

Conclusion

If your Samsung phone freezes, you can try to reboot it to restore functionality. If you need to clear the cache or Factory Reset, the Recovery menu will help. It is better for inexperienced users not to enter it, otherwise they may accidentally “unplanned” delete all your data. If the restart does not help, you should contact the official Samsung support center, the specialists will definitely help.

Video

Modern mobile operating systems are designed to work for a long time without rebooting. A restart is required only when critical updates are installed. But sometimes Android smartphones and tablets malfunction: the program freezes and does not respond to system requests, and does not work as it should. In this case, it becomes necessary to restart your Samsung phone. One of the methods described below will help.

How to force reboot Android on Samsung

This method is suitable if you decide to reset dependent applications on your phone without waiting until the system can free up enough memory for them to work.

Hold down the power button and the speaker volume down key. If it freezes, you will have to wait 5-7 seconds while holding the buttons down.

When your phone prompts you to restart or shut down, select Restart. The screen will go dark and then a message will appear indicating that Android is starting to download.

How to restart a Samsung phone with a complete shutdown

The restart method with a complete shutdown is used to eliminate software failures that cannot be resolved by restarting using the technology described above. This approach is also used when the device overheats excessively.

Press and hold the Power button and wait 5-7 seconds. In the case of a frozen gadget, you need to wait longer.

Do not turn on your phone immediately after turning it off. Wait at least 30 seconds. Experienced service center specialists recommend removing the battery from the gadget if it is removable.

To do this, turn the phone display side down and open the back cover. What to do for this on Samsung Galaxy A5 and J5 Prime smartphones is shown in the figure.

How to set up automatic reboot on Samsung smartphones

Restarting Android allows you to increase the stability of applications and system programs. In the latest firmware, engineers have provided a mode to automatically reboot the device once a week.

To enable it, open Settings, General and Reset.

Check the box next to the option to automatically restart the gadget.

The Android operating system implements a simple one that does not confirm user data: contacts, letters, music and photos, but eliminates problems with the software.

The method will work if you installed some option that caused the programs to operate abnormally.

In Settings, select General, Reset section.

In it, find Reset settings and confirm the operation.

After restarting the Android system, all options will be set to factory default values, which are known to not conflict.

What else to try

If restarting does not resolve the issue, try the following steps.

Update your software to the latest version

Update your device to the latest system version. Update apps via Google Market. The developers may have fixed freezing or abnormal behavior of the program in new releases.

Remove a frozen program

Try to establish the reason that led to the smartphone freezing. This could be a specific application or a failed system update. Try looking for a solution on the Samsung J5 Prime smartphone user forum.

). But how to work with it? For example, what to do if the Samsung Galaxy S8 suddenly freezes and does not respond to buttons, how can I simply restart the smartphone? You will find the answer in this article.

In contact with

Rebooting is a simple and often very effective procedure if there is something wrong with your gadget. It clears RAM and closes all running applications. After a “reboot,” important indicators such as time and speed may also improve.

It is also possible to completely turn off the gadget - for example, at night or when you have little battery left and still need to make a call or go online.

The Galaxy S8's settings don't have either of the above-mentioned functions, both of which are accomplished by pressing a physical key.

How to turn off or restart Samsung Galaxy S8

1 . Find the power button on the right side panel (it's closer to the top).
2 . Press and hold it for one to two seconds.
3 . Options for action will appear on the display. Choose what you need - turn off or restart. Important: the smartphone will ask you to click on the desired option again (this is protection against accidental clicking).

If you change your mind and want to exit this menu without rebooting and shutting down, just press the touch button Back at the bottom of the screen.

If you turned off your Galaxy S8 and now want to turn it on, press and hold the Power button for two to three seconds. After loading, the system will prompt you to enter a password, PIN code, or verify your identity using a fingerprint.

How to restart Samsung Galaxy S8 if the smartphone is frozen and does not respond to touches and button presses

Another scenario when you may need to reboot your smartphone is when the device is frozen and does not respond to commands. This happens when the application works with errors, the device has become too hot due to active use, or it simply has not been rebooted for a very long time.

In this case, it is necessary to do the so-called. "hard" reboot. To do this, press and hold the power button, but not for a couple of seconds, but longer - seven or eight. The smartphone will automatically turn off and on. Unusual activity may occur on the screen at this time, do not pay attention to it. In this case, nothing will be deleted; the system will simply close open applications and browser windows.