How to check additional connected services on MTS. What paid MTS options can be activated? Video: Disabling paid services

Today, mobile operators across the country offer their customers countless different tariff plans and options designed to suit every budget and taste. But there is often a situation when you need to disable one of them or connect a new one. And here the question arises: how to find out what options are connected to MTS? You can, of course, ask a sales consultant about this in a mobile showroom, but now it’s not uncommon this service is paid. Within the framework of this article several simple examples, how to find out what functions are connected to MTS.

Methods for determining connected options

There are many ways to find out what options are available on MTS. There are two main methods of determination:

  • Via USSD command;
  • Using the “My Services” service.

The first is that the following USSD command is dialed from the phone: *152№#, then you need to press the call button, and then select the item called “Your paid services" You can also make a request by entering the direct command *152*2# and then pressing the call button. In response to this USSD command, you will receive an SMS message that will list all connected paid services, as well as information about what fees are charged monthly for their use.

The second method, as mentioned above, involves using the “My Services” service. Everything here is somewhat different compared to the USSD request. For use this method you should send an SMS message, where you need to put the number “1” in the text entry field (no need to put quotation marks) to number 8111 (the service is completely free). In response, you will receive an SMS, which, just like in the first case, will display a list of connected options and services. Similarly, you can get a list of free services, only for this, instead of the number 1, the message must contain 0.

Methods for determining connected tariffs

Now it’s worth moving smoothly to ways to determine how to find out which tariff is connected to MTS. There are also two methods here, but the latter is somewhat different from what is used to obtain a list of services.

The first method here, as in the previous one, is a USSD request. To do this, dial *152#, then press the “Call” button, then follow the prompts that appear on the screen.

The second method involves using the website moipodpiski.mts.ru. It also allows you to determine how to find out which packages are connected to MTS.

To do this, the subscriber must have a login and password to access the list of subscriptions. After which you can safely view the list of connected subscriptions and deactivate unnecessary ones or connect new ones.

Extraordinary Abundance additional options and services that today every operator cellular communications offers to its clients for connection, often leads to the fact that subscribers simply forget about which options they connected, and which of them have not been used for a long time.

Despite this, when it comes to paid services, subscription fee for their use continues to be charged, so it is important to remember how to find out which are paid and free paid options connected to MTS. And today we will deal with this issue.

How to find out what options are connected to MTS by calling the contact center

One of the most rational methods receiving up-to-date information To find out what paid options are connected to MTS, contact the operator’s call center.

For this purpose, you can use a universal number.

Calls to it are offered completely free of charge to any MTS users located in Russia.

If you suddenly need to clarify information about current options while roaming, you can get free advice from call center specialists by calling +74957660166 . The operator has also implemented the opportunity free dialing on hotline from numbers of other mobile operators. The number is used for this.

By contacting the hotline, its employees will be able to provide full information regarding active options, both paid and free. It is important to emphasize that if you contact contact number not from your MTS phone, the operator has the right to request additional data to verify the subscriber.

How to check which options are connected to MTS using a code

There is an easier way to check current information. It is faster, but less informative. However, often this is exactly what most subscribers need. We are talking about using SMS messages, as well as USSD requests to obtain information about activated options.

If your ideal option is to send a message, then remember the number. It is to him that you need to send a message with the text “1” or “0” (without quotes). Thus, you will be able to receive in the response message a list and detailed information about active paid or free services, respectively. Of course, you need to send SMS from the phone number to which you are interested in connected services.

When using the USSD option, it is important to remember the sequence of numbers and symbols in the code *152# . It is when you dial it that an information menu will appear on your phone, in which you will need to select the type of services about which you are interested. If your goal is to obtain information about connected paid services, you can use a direct USSD request of the form *152*2# .

Video instructions for disabling MTS options via USSD request

How to view which options are connected to MTS in your personal account

The last one, and perhaps the most exact way checking up-to-date information is using the “My MTS” service (instructions for registering in your MTS personal account), which is available to absolutely all subscribers of this operator on his official website.

To check the latest information, you must follow these instructions:

  1. Go to the website mts.ru and click on the “My MTS” button located in the upper right part home page resource.
  2. Select "Mobile Communications" from the drop-down list.
  3. Log in to the system using your phone number, as well as the password received via SMS message (subscribers who already have access to their personal account can use their static password or linked account from social networks).
  4. On the main page of your personal account, pay attention to the “my services” menu. At the bottom there is a link “All connected and available services" Click on it.
  5. You will see a list of all activated services, both paid and free. In addition, the table will display information about the connection date of each option, as well as its cost.

After reviewing the information provided in the “Service Management” section of the MTS personal account, subscribers can independently deactivate unnecessary and unused options. To do this, simply click on the red “cross” located next to each service and confirm the deactivation procedure.

30.09.2018

Often mobile operators without warning they connect us to the masses
useless services, ranging from the usual caller ID and ringtones to
beep, ending with some unusual function that you and
You will never use it. From many connected paid
The balance of services is melting right before our eyes. Mobile operators they are guilty of
include various options in one or another tariff, while forgetting
alert your customers to their availability. Therefore, by choosing
tariff plan that seems optimal at first glance, you will get “loaded”
a bunch of absolutely useless services and, as a consequence, a lot
unexpected expenses.

Find out the list of services connected to MTS, you can use certain
commands from your operator. If you need to connect any
paid function from the list of services available to you, the company will introduce you to
list of services provided absolutely free. For this it is necessary
dial the command *152# and press the call key. Following advice
informant, you can get any information you are interested in,
regarding your tariff plan and connected paid services.

How to check the services connected to MTS?

If you know your question in advance, you can save time by adding
a small continuation of the previous command. Enter *152*2# and then
press the call button. Here you can discard unnecessary
services by carefully listening to prompts and following advice.

MTS has created a convenient and free
" ", which can also introduce you to the list
connected paid services. Select "Tariffs, services and discounts"
then select the “Service Management” menu. Here you can too
get acquainted with the services of your tariff plan and easily disable
options that have become unnecessary. You just need to uncheck or check the box
opposite this or that option. You can do all these manipulations through your MTS personal account.

Paid MTS services can be viewed by sending an SMS message. IN
in response to your SMS you will receive a message containing a complete list
active services activated on your tariff plan. From connected
on MTS paid options you can try to get rid of it using a combination
*111*11#, but this may not work.
Another way to get rid of unnecessary paid services is to personally visit
your nearest mobile phone store. This will save you from having to
act according to the autoinformer prompts and dial various
digital combinations, but it will give you the opportunity to personally present the problem
specialists. Here, in the cabin, you can turn it off unnecessary services,
if the SIM card is registered in your name. To do this you need to take with you
passport or power of attorney (if the SIM card is not issued to you).

How to disable unnecessary paid services on MTS?

Another way to get rid of paid options is the service
USSD requests. The combination required to disable services can be
look on the website cellular company by typing the option name in the line
search.

By calling 0890 you can again contact the MTS operator. IN
In this service you can act according to the instructions of the autoinformer, and
you can talk to a specialist and personally ask him all the questions,
that concern you.

As you have seen, there are many ways to disable services. You can
choose exactly the only method that suits you personally. But
When disabling unnecessary services, remember that reactivating these services
may be paid. Therefore, think carefully before turning them off, because
This or that function may be useful in the future.

Sometimes subscribers are faced with the problem of unknown funds being debited from their phone balance, because most of the operator’s features are paid. This can happen when some additional features are connected to your number, but you do not remember when and what services you connected. In such a situation, the subscriber can check the connected services on MTS and solve the problem of additional charges. Checking is also necessary if you want to replace the service or, conversely, make sure that you have it on your phone for further use. For example, we know that this or that option is provided automatically by MTS cellular communications when the number is activated, and you wanted to check its availability on your phone.

The MTS operator has commands to check all connections, which allows easy and quick method Find out about additional options available on your phone:

Using USSD – commands for connections *152#. After entering this command and pressing the call button, you will see a menu in which you need to open the item Your paid services. In accordance with the menu, you need to click on number 2. Next, select the Options section. After the procedure, you will receive an SMS message containing all the services associated with the number.

Another method is also USSD - command *152*2#. The command is entered without spaces or quotes. Next, press the call function on the phone. Here, a menu will also automatically open in which you need to select the number 1. All connected options will be sent to you via SMS message. There is no commission charged for performing this command; the procedure is not paid, just like the previous one.

You can open the autoinformer on your phone by calling 0890, where you can make the necessary checks.

You can contact customer support at 8 800 250 08 90, a specialist will answer any questions, including the availability of additional options.

In any case, if for some reason you are unable to check all the capabilities on your phone number yourself using commands, you can contact the MTS cellular communication salon and get help from the staff.

The last way to check connections is “Internet Assistant”, which can be opened in the user’s personal account on the MTS website. All the necessary information will be located in the “Services and Facilities” section.

To common among subscribers additional features, for which they are written off cash, the following options include: “Caller ID”, “Call barring”, “Call forwarding”, “I’m online”, “They called you”, “Conference call”, “ Mobile office", "Chat" and others. All these offers are paid and such a large number of, so it is important to periodically check their availability yourself and disable unused services.

MTS Russia can be considered a customer-oriented company that offers subscribers a whole range of paid and free services. Some of them are connected automatically when purchasing a package, some are activated by the user. In most cases, the self-service system supports deactivation of a paid service. Operators offer customers to configure their own capabilities. This means that you can disable any paid and free service any time.

The easiest way to obtain information about options is to use the “Details and Services” function in the Internet Assistant. Typically, fees for such services are charged regularly once a month or daily when used.

IN Personal account You can disable MTS paid services in the “Tariffs and Services” section and then select “Service Management”, for example, the most popular and well-known of them:

  • “Gudok” service with music instead of beeps;
  • “Everywhere is like home” – allows you to save on calls when calling between regions;
  • “Child under supervision” – tracks the location of children via mobile phone.
  • “All Russia” – discounts on calls for “Smart Business” plans;
  • “Bit” – connecting Internet traffic;
  • entertainment content, such as weather forecasts or dating.

Paid services include subscriptions, music, news and entertainment channels, caller ID, etc. Free services– these are free serviced support numbers, SMS, self-service office, as well as a service for informing about the balance, connecting a loan, etc. Full list connected services, available for free, can be obtained in the My MTS web application interface or in the Personal Account section described earlier.

MTS self-service services: how to find out about connected services

Many MTS subscribers do not think about the fact that they can manage their budget and control costs for telecommunications services. For example, except for a subscription fee as part of a promotion, plan or as a result self-activation can be connected whole line paid services for which there is no particular need.

You can manage your service package different ways, the most visual of them, of course, is the My MTS web application account; you can use your personal account at any time if you have a smartphone - it is available from mobile device. In the MTS account in the Personal Account, periodic services paid once a month will be reflected in the account details. This report can be requested and received directly from the main page of the self-service office by clicking on the “Details” link.

Managing connected services in the My applicationMTS

My MTS is a customer service portal providing ample opportunities for managing the services provided by the provider. They can be connected and disconnected independently by the user at any convenient time.

As for paid and periodic services that are activated on the user’s phone, a comprehensive list can be found in the “Tariffs and Services” section, then select “Service Management”. The entire list of available services will appear on the screen, which can be deactivated without additional contact to the provider’s office. In the same way, they can be activated as needed, so as not to pay for unused features.

Service managementMTSthroughsms

You can receive a list of services provided to you free of charge via SMS by sending the text “0” to 8111. To highlight opportunities that require payment, the message “0” is sent to the same number. After receiving the list, everything unnecessary options can be disabled in one of the following ways:

  • via SMS;
  • when entering short commands;
  • through a call center;
  • in the MTS Self-Service Office account;
  • in the cabin.

Service managementMTSby usingUSSD

USSD is a specialized service provided free of charge by all telecommunications operators, which involves managing service plan options using short commands. For information about all available services enter ✶152#, and when you enter ✶152*2#, services for which money is charged are displayed. The same can be done using the mini-menu that appears when the command is activated. This service is intended for subscribers who do not have the opportunity to use free web access.