The media process has stopped. An error occurred in the Android process media application - fixing it

Android smartphones and tablets have evolved from primitive dialers to multifunctional devices. Launching a 3D game, video or viewing photos is not difficult for them. But on startup preinstalled programs Errors may occur on your phone. The most common one states that "in the application android process media an error occurred." What is the reason and how to fix the annoying problem we suggest to consider below in the text.

Before moving on to the main causes of the malfunction, it is necessary to understand its essence. Android process media is responsible for all media data on a mobile phone, including photos from the camera, downloaded pictures, videos, etc. For example, the built-in video player does not need manual search videos, and immediately collects suitable files and offers them to the user. Similarly, the system works in various audio players, image galleries, both “built into” the operating system and third party programs to view photos. Knowing the essence of the problem, we move on to the reasons for its occurrence.

File system problems

The first and most common reason for this error is problems with deleting files. Also large number photos and downloaded images will reload the memory over time internal storage and operating system. As a result, media content takes a long time to load, and this affects when launching applications on a mobile phone.

Error when starting the application

The Process Media error often occurs when videos are not expanded correctly. A regular .mp4 or .avi file is renamed into an inappropriate format, and this blocks the work of the gallery and video players that access it. Two folders with the same names in the internal memory and on the microSD card are the cause of this error.
Users of Android 4.3 and later smartphones encounter this problem much less frequently than owners of older phones. This is largely due to software improvements, which allow you to process large volumes of media data. However, problems with the file system of the internal memory of the mobile phone almost guarantee the appearance of such errors. For more information about Android Process Media when launching applications, see the training video.

Incorrect flashing of a mobile device

Quite often reflashing a mobile phone, especially using custom firmware, smartphone owners are faced with stability problems. Process Media has become widespread, which occurs whenever an application, photo/video gallery or game is launched. When flashing together with the operating system itself and related programs Compatibility drivers are installed. If these are not provided for specific model smartphone, or they are damaged, the phone will not function normally. To avoid getting into a similar situation, you need to read the instructions about the selected firmware in detail and check its compatibility with the mobile device.
We recommend watching a training video in which you will find tips for choosing the optimal firmware for your mobile phone.

Remedies

If, when launching applications, your mobile phone displays an Android Process Media error on the screen, then we will use proven methods to eliminate it. The first and most universal is clearing the media cache, the second is to remove the microSD memory card. Let us describe both methods in more detail with a step-by-step algorithm of actions.

Clearing cache

If an error occurs when launching applications on the phone, clear the cache multimedia applications. The fact is that the error is based on a mismatch between the cache of real media file data. Therefore, it is recommended to clear it, at least for those applications that the system accesses. To do this:

1. Go to the main settings menu. Find it from the notification shade or by tapping on the icon in the application menu.
2. Click on the applications tab.
3. In the list presented, find and select the “Download Manager” application.
4. We delete all application data by clicking on the corresponding button.
5. We go back and do the same steps with the “Multimedia Storage” application.
6. We reboot the mobile device using any available method.

When you boot the mobile phone, both applications cleared from the cache will update the data, bringing it in accordance with the file system of the internal memory. To check that the error has been resolved, just launch the application; its normal launch indicates that the actions were performed correctly, and the Android process media error will disappear.

An error occurs due to the memory card

We sorted out the occurrence of the Android process media error in the internal memory, but what to do if the reason is in the file system of the flash drive? We solve the problem by removing the microSD card from the mobile device connector and installing your favorite applications through the company's playmarket store. The main problems that arise in this case:

• It can be inconvenient to remove the card from the slot. In the majority Samsung smartphones and LG for this you need to turn off the mobile phone, remove the battery and protective case;
• Constantly removing the card leads to wear on the connector and the card itself;
• you will need to repeat the extraction every time you need to download or install an application from the play market;
• programs and games will be installed in the phone’s internal storage, which will quickly fill it up.

It’s easy to format a flash drive without removing it from your smartphone. Just go to the mobile settings menu Android device, open the memory tab and click on the corresponding button. Pre-move important files to a separate drive so that you can copy it back after completion. This process takes long time, which increases with the volume of the microSD card, so it is better to use the first method.

How to avoid errors on your mobile device

If you are tired of clearing application data and removing the memory card from the phone slot every time, you can reduce the likelihood of an error occurring. To do this, check for mobile phone updates, and if there is one, update to latest version. Preferably Android 4.3 Jelly bean and higher. In it, the developers have significantly reworked the optimization of internal memory and work with microSD cards.
Another way is to create an empty file called .nomedia and place it in all application folders that do not need to be monitored. This will avoid or at least reduce the risk of an error occurring during startup. installed applications. The function of limiting media monitoring is implemented in many free utilities. It is turned on from the settings menu.

Despite the huge staff of developers and testers working on new Android versions,defect detection by users occurs frequently. And it’s good if the problem is related to system failure, and not with a virus. I encountered a problem when an error occurred in the android.process.media application and I will share my experience on how to fix it.

What is android.process.media?

The android.process.media process is a standard service that monitors and classifies all media files on a device. For example, when you launch Gallery or QuickPic, you only see your photos and videos, not the entire contents of your device. It is this process that allows you to systematize data, making it easier everyday use smartphone.

The cause of the error may be damage to the file system, incorrect removal of standard protected applications, editing OS configuration files, or even the presence of two folders with same name on external storage and in the internal memory of the phone.

I’ll say right away that the occurrence of the android.process.media error is not related to virus programs and does not pose a threat to the user’s personal data.

Solving the problem

There's nothing complicated about it. Follow these steps:

After turning on the smartphone (tablet) and connecting to the Internet, the above applications will load the correct data, which will eliminate the appearance of the android.process.media application error.

Preventive measures

If after fixing the error it appears again after some time, you need to do the following:

1. Repeat the instructions from the “Solving the problem” section.
2. When installing applications from Google Play it is necessary to remove the memory card, thereby saving them on internal memory smartphone.
3. Update the firmware and software of the device.

Now you know what to do if an error occurs in the android.process.media application. For clarity, I suggest watching a video on this topic:

Sometimes problems occur during installation of applications. Suddenly you are unable to install a program or game from Play Market or just run the program. According to the system, “in Android application Process.media has encountered an error." How to fix it? Let's try to consider the most common cases.

What is android.process.media

Android.process.media is the process responsible for accounting for all media data on the smartphone. All your photos and other images, audio and video recordings are not just stored in the system, but are also taken into account by applications. So, for some reason the video player does not require you to manually open various files, but immediately offers you a list of videos? It's the same with the audio player and the gallery, especially if you use third party applications like QuickPic.

Why does an error occur in the process? First of all, due to incorrect file system. in an incorrect way. A large number of pictures and sketches overloads the system. Videos don't always have required format. Even having two photo folders under the same name on an external and internal flash drive can cause problems with the process! It is not surprising that media control sometimes fails.

Note that on Android 4.3 and later versions this error is extremely rare. But if you use more earlier versions, a process.media failure can seriously fray your nerves.

How to fix the error

The error elimination method is based on the fact that the process error is caused by a cache mismatch with real media data. If so, you should delete all cache related to the contents of the smartphone or tablet’s memory.

• Open Settings
• Select "Applications"
• Find the Download Manager app and open it
• Delete app data
• Go back, select the Media Storage app
• Delete data from this application as well
• Reboot your smartphone or tablet

Once you do this, both applications will be forced to update their data and bring it into line with the actual contents of memory. Now the error should not be repeated, and the media monitor will work correctly.

There is another rather radical solution. If your device has external card memory, then simply remove it and then install applications via Google Play. However, this path has its drawbacks:

• It is not always convenient to remove the memory card. Especially if the slot for it is located under the battery or simply covered with a cover.
• Frequent removal is dangerous for both the card and the slot.
• You will have to do this every time you need to install an application.
• Applications will be installed in, which, as you know, is not rubber.

The memory card can also be formatted directly on your smartphone or tablet. Copy all your valuable data and then copy it back in an organized form. But that's enough long process, especially if the card is large.

Therefore, of course, it is better to use the first method.

How to avoid the problem

If your smartphone has been updated to version 4.3 Jelly Bean or later, it is better to install it. Optimizing the file system and working with the memory card did its job. There are practically no reports on the Internet about problems with android.process.media on latest versions this operating system.

Another useful trick- create empty file with the name.nomedia and place it in all folders that do not need to be monitored. Then the media monitor will only take into account those folders where this file does not exist, which will reduce the likelihood of errors. Many applications (like QuickPic) can do this automatically, you just need to exclude the folder from viewing through the settings.

All modern phones allow users not only to communicate with other people, but also to shoot videos, take photos, download applications, and transfer files. Due to the large number of simultaneously performed operations, the risk of any breakdown increases. If something stops working, there may be a problem with the Android Process Media app.

Before you fix the Android Process Media error, you need to study in detail possible reasons her appearance. This will help to better understand the process of its occurrence and find the maximum effective way elimination.

Possible causes of the malfunction:

Remedies

If in Process application Media Android an error occurred, you can fix it in one of many ways. All of them are quite simple to understand, so they are accessible even to beginners. Most often this problem occurs on phones. Sony Xperia, Samsung Galaxy, Lenovo P780, as well as others popular models and series.

Easy reboot

If any error occurs, the first step is to restart the device. Perhaps the cause of the malfunction was not user actions, but some minor glitch in the operating system. In this case, it will be enough to restart the smartphone and the problem will go away by itself.

If a message appears on your phone's display warning that Android Process Media has stopped, you need to do a few simple manipulations. Among them should be the following:

1. Press and hold side key turning on the smartphone.
2. After a few seconds, a window with options for further actions will appear on the screen.
3. From these you should select “Reboot”.
4. After this, another window will pop up in which you need to confirm this operation.
5. The device will reboot on its own and the error will be resolved.

If for some reason it is impossible to reboot in this way, then you can resort to a radical method - removing back cover phone and removing the battery. After it is returned to its place, you can perform standard download device, which will also help remove the error.

Clearing cache

If rebooting does not help fix the problem, you should try to clean it as much as possible. RAM smartphone. In most cases, it stores a large amount of temporary files, which are needed only at the time of a particular operation. In order to remove them from the phone’s memory, you need to do the following:

Memory card manipulation

Very often, such an error occurs when the names of directories located in the internal memory coincide with the names of folders on the installed card. To do this, you need to look through the entire contents of the phone and find matches.

Next steps:

Disable synchronization with your Google account

Sometimes the Android Process Media error occurs due to problems with operation Google account. To fix this problem, simply disable synchronization. You can do this in the following way:

Reset settings

If none of the methods allowed you to achieve the desired result, then it remains last option- reset all device settings to factory settings. It can only be used as a last resort, as it will entail deleting all data on the internal memory.

Correct sequence of actions:

As a result of these actions, all information will be deleted from the device’s memory, as well as a return to factory settings. The rebooted smartphone will look exactly the same as when it was first launched.

Contacting the service center

If all of the above methods for eliminating the error did not help, it is recommended to contact service center. In this case, you should tell the specialists in detail about the problem itself and the solutions that were used. If the device is under warranty and there is confidence that the problem was not the fault of the phone owner, then you can count on a replacement or a full refund.

The main nuances of contacting the service center:

Error Prevention Methods

In order not to waste time on troubleshooting, it must be warned. To do this, you should take into account the advice of specialists involved in repair and configuration mobile devices. To avoid the Android Process Media error, you need to do several things: simple operations. Among them you can use the following:

When you try to install or run any program on your smartphone, you may encounter the message “An error occurred in the Android process media application.” In this case, the malfunction occurs spontaneously and sometimes leads to a reboot of the device. Moreover, the longer you leave the problem unattended, the more often the annoying message will appear, preventing you from using your smartphone normally. Fortunately, fixing the error is not that difficult.

Android process media functions

Before you fix the Android process media error that occurred on your smartphone, you need to understand what this application is for and what its main functions are. So, this process is responsible for keeping track of all media files stored on your device. For example, you may have noticed that the video player does not require you to specify the path to each individual video, but automatically forms all videos into a playlist.

Android process media error occurs due to incorrect operation smartphone file system. This may be caused incorrect deletion applications, the presence of folders with the same name, an excess of all kinds of sketches and pictures, as well as other similar factors.

Let's say you have an Android process media error. What to do in this case? Of course, fix it normal work file system. About this and we'll talk further.

Clearing cache

So, the first reason leading to the error is the discrepancy between the information in the device cache and the real media data. Deleting all files stored in the cache will correct the problem. This is done like this:

1. Go to the settings of your smartphone, and then select the “Applications” section.
2. Open the "All" category, then go to "Downloads."
3. Click on the “Erase data” button.
4. Go back and erase the data in Media Storage.
5. After completing all this, restart your smartphone.

Now you should observe the operation of your device in active mode. In other words, run different programs, download files from the Internet, watch videos and listen to music. If Android process media error occurs, don't despair and use one of the options below.

Setting up synchronization

An alternative method for troubleshooting is to set up synchronization between your smartphone and Google account. To do this:

1. Go to “Settings” - “Accounts” - “Synchronization”.
2. Uncheck all the functions offered on the screen. This will pause the synchronization process.
3. Now go to “Settings” - “Applications”.
4. Go to the “All” subsection and open “Gallery”.
5. Click "Erase Data" and then "Disable".
6. Go back, select "Downloads" and erase the data in the same way, and then stop the service.
7. Reboot.

Once your device is up and running again, go back to your apps settings and re-enable Gallery and Downloads. Then go to the “Synchronization” section and check the boxes for all the functions available here.

File system optimization

If you keep getting the Android process media error, you need to manually optimize your file system. To do this, just follow a few simple rules:

1. Try to avoid the same file and folder names.
2. Don't hesitate to use antivirus software. This will save you from malware, which can disrupt the operation of the file system.
3. Always store files and documents in their designated folders. Don't clutter your device's memory with unnecessary documents.

In addition, in empty folders It is advisable to create a file with the extension .nomedia. This will tell Android process media which directories should be ignored. This will significantly increase the speed of the application and reduce the likelihood of errors to a minimum.

Other options

If none of the methods suggested above helped you, then you can use one of the alternatives:

1. Update your device's Android OS to at least version 4.3 (if supported). Starting from here, recycled file system, which is less prone to errors.
2. If possible, format the memory card at least once a month, after saving the information from it on a separate medium.
3. If on Lenovo smartphone Android process media error has occurred, this may be caused by incorrect installation firmware. Try flashing your device again using a different distribution.

And finally, you can always reset your smartphone to factory settings. This is a very radical method, but it is very effective.