The screen on the iPhone does not work, but the phone itself works, what should I do? Broken the display on your iPhone? Contact the service center The display on the iPhone 6 does not work.

It's rare for an iPhone's touchscreen to stop working or respond to touch. Obviously, if this does happen to your device, you will touch the screen, but nothing will happen, when you try to perform the “swipe” action, nothing will happen either, or the device will not respond to taps and other actions. If your phone screen stops working, it stops responding to touches and you will be annoyed.

If your iPhone's touch screen has stopped working, read below for helpful troubleshooting instructions to help resolve the issue. There are several reasons why screen problems occur, sometimes they are related to software problems, dirt on the screen or damage to the touch screen or the iPhone itself, but there may be other reasons as well. Read on to find out more.

Troubleshooting frozen touch screeniPhone

There are several steps to troubleshoot touch screen not working on iPhone 8, if your iPhone is not responding to touches and screen then follow the steps to fix the problem. I had a similar problem on my device and I used these steps to fix it, in my situation it was just a matter of rebooting my iPhone and freeing up memory for the touch screen to work.

1. Clean the screen and wash your hands

First, you need to wipe down your iPhone's screen and wash your hands (or clean your other input device). If you have a case or other screen protector, remove it as it may be the reason your screen is not working.

Look at the device under good lighting and tilt it in different directions to make sure there are no stains, oil, liquids, moisture, crumbs or anything else that could interfere with the screen. In sunny weather, sunscreen that may get on the screen may cause the screen to not work or function properly. Make sure your iPhone screen is clean, clearing it of anything that might be interfering with its operation. Wipe it with a soft cloth to remove everything from the screen, you may need a slightly damp cloth (just a slightly damp cloth is enough) to wipe the screen.

When it comes to your hands, stylus, or other input devices, just make sure they are dry and clean. Wash your hands if you are unsure if they are clean enough. Dry skin or calluses are not typically the reasons why your screen won't respond to your touch, but touching the screen with wet hands can cause it to become unresponsive. Just make sure the screen is clean and your hands are clean and dry.

2. Perform a system-wide reboot

It's easy to do a hard reset, but it all depends on your device model:

To force restart iPhone 7 and later without pressing the Home button: Press and hold the Volume Down button and the Power button until you see the  Apple logo
To force restart iPhone 6s and later by pressing the Home button: Hold the Home button and the Power button until you see the  Apple logo on the screen.

When your iPhone turns on, the touchscreen should work again if the problem was due to a simple bug or a hang in the iOS software or app.

From personal experience, I can say that the screen of my iPhone 7 Plus can sometimes become unresponsive to touches and a hard reboot always helps.

3. Uninstall or update/reinstall the problematic application

Sometimes the iPhone's touch screen only becomes unresponsive in a specific app. If this happens to you, then most likely the problem is in the application itself, and not in the screen, but when you open the application, the screen stops responding because the application freezes. A frozen app won't respond to any touches, but pressing the Home button will exit the app and return you to the home screen.

If the touch screen is not working on an app, try updating it. Open the application and check the updates available for it, if an update is available, install it.

If the screen is still not working after updating the app, the best solution is to uninstall the app and reinstall it. Run the application again to make sure everything works. If the problem persists, it is obvious that there is a bug in the application that should be reported to the developers. If the touch screen does not work only when you launch one application, but otherwise works fine, then it is obvious that the problem is in the application, and there is no need to take any action on the screen itself or the iPhone.

4. Free up memoryiOS

When an iPhone runs out of memory, it tends to crash and therefore the touch screen may freeze.

Make sure your device has free memory. You can check this by going to Settings > General > Storage & iCloud > Storage. The main thing is to have at least a few hundred MB; iOS begins to work less efficiently if there is little free memory on it.

Uninstalling apps you don't use is the easiest way to free up memory.

I noticed that indeed in new versions of iOS, if the storage is full, many applications stop responding and the screen does not work. Sometimes even the Home button may not respond for some time on an iPhone with full memory until you delete apps or clear the cache. This is easy to check. Just fill up your memory completely and then try to use an application that consumes a lot of memory like Instagram, Twitter, Facebook, Spotify, and so on, when that application fills up the cache, you will notice that the screen will become unresponsive for some time. as iOS tries to cope with the lack of storage memory. In this case, simply free up some space and reboot your device, after which it should start working again.

5. Broken touch screen? Damaged or droppediPhone?

In such a situation, it is obvious from the very beginning that if the touch screen is cracked, there may be problems with its functioning, or the screen may stop working altogether. Also, if your iPhone is damaged, the screen may stop working completely or work inconsistently.

In case the iPhone got wet, the touch screen could break and the entire phone could break.

If your iPhone has been wet, it is possible that internal components may have become loose, causing the screen to stop working.

If your iPhone has visual damage and your iPhone screen is not working, the most likely cause is damage to your phone. The solution in this situation would be to take the phone to an Apple service center or an Apple store.

6. Touch screeniPhone still not working? It's time to take serious action

If your iPhone screen is still not working, you can try backup and restore via iTunes. Just remember to back up your iPhone files to iCloud or iTunes beforehand. If you contact official technical support, they will most likely repair your device. Since it is part of their job to eliminate any malfunctions.

If the iPhone is not responding because it is stuck on the Apple logo, this is a completely different problem that is not related to the touch screen, on all devices you can fix this by restoring the device or using DFU mode recovery.

Touch screeniPhone STILL not working? Seek professional help

If all the above troubleshooting methods do not solve your problem, then it is time to seek professional help from Apple support, go to an Apple store or visit an official Apple service center. There, your phone will be checked and the reason why the screen is not working will be identified; the device may need to be repaired. There may be a hardware problem or some other problem that you missed.

Did these tips help you troubleshoot your iPhone? Do you know other ways to solve a similar problem? Tell us about it in the comments.

What to do if the screen on the iPhone 6 does not work? To answer this question, we strongly recommend that you do not try to solve the problem yourself, as you may inadvertently damage expensive components of the gadget. Moreover, the manufacturer will automatically deprive you of the right to free warranty maintenance and repair of the device. Contact the manager of our electronics repair center and call a technician to your home - he will arrive at your home on the day you submit your application, perform a comprehensive diagnostic of the device and fix any identified breakdowns.

Reasons why the screen on the iPhone 6 does not work

Why doesn't the screen work on iPhone 6? Professionally performed diagnostic work allows us to identify one of the following answers to this question:

damage to the display itself caused by mechanical impact on the device. If there are cracks, scratches, chips due to which the screen on the iPhone 6 does not work, you will need to replace it;
breakdown of the display controller, which is also extremely sensitive to mechanical stress;
failure of one of the controller wiring components located on the printed circuit board;
Problems with the display connector. If the screen on the iPhone 6 does not work precisely for this reason, then it is necessary to either replace the element or restore its integrity;
penetration of moisture into the smartphone case, oxidation or shorting of contacts.

In addition, quite often the screen on the iPhone 6 does not work due to malfunctions of other parts, such as the central and network processor, power chip and others. Their problems can only be found through diagnostics carried out using special equipment.

Why should you contact us to restore your display?

Our service center has all the necessary equipment, thanks to which we can accurately determine whether a smartphone is damaged and find all the causes of problems with the display. In addition, with us you get:

qualified repairs carried out by specialists with extensive experience;
reasonable prices and attractive discounts on the cost of any services;
genuine spare parts, which we also sell at reasonable prices;
free diagnostics;
delivery of the gadget to the service center and back, which is also free.

Do not try to disassemble the device and repair it yourself. Call our manager, and any problem with the screen will be quickly and efficiently solved by true masters of their craft.

If the screen on your iPhone stops working, there is a chance to fix it yourself. The reasons for such a malfunction can be different: from mechanical damage due to impact and moisture getting inside the phone to system errors when flashing and rebooting the smartphone. Violations during the operation of the iPhone can lead to the following problems: the screen does not show or goes dark, the display module has stopped responding, there is no image on the touchscreen, the touch glass is damaged, the smartphone does not turn on at all.

You need to know the causes of the problem to determine whether you can handle such problems yourself or whether you should have your iPhone professionally repaired.

Why touchscreen malfunctions occur

To answer the question: “What to do if the iPhone’s screen is blank, but it’s working?”, the first thing you need to do is determine the cause of the smartphone’s malfunction. Various screen errors most often occur for the following reasons:

Damage to the display after a fall or impact
moisture getting inside iPhone
system failures when flashing the iPhone, installing updates, etc.

All these breakdowns can lead to various malfunctions in the iPhone.

What are the most common iPhone problems?

If your iPhone fell, crashed, stopped working after a poor flashing, or went dark after installing updates, the device may require qualified repairs. Most often, the “symptoms” of such malfunctions are the following problems with the iPhone:

screen doesn't work
the screen goes out
screen turns off
“black screen” (no backlight)
iPhone screen slows down
The smartphone has turned off and does not respond to any commands
Cracks appeared on the surface of the screen
other damage to the display has occurred

If you dropped and broke your phone, the first thing to do is check to see if your iPhone is still working. If the smartphone turns off, goes dark and does not respond to any commands, and large cracks appear on the surface of the screen, it is unlikely that it will be possible to do without professional repair of the device. But if the iPhone’s screen just goes dark, the device doesn’t turn off, the touch screen remains intact, and calls still go through, you can try to fix such breakdowns yourself.

How to troubleshoot iPhone problems yourself

If, after a fall, impact, or other troubles, the iPhone remains turned on and the screen is intact, but at the same time it goes out, stops responding and making sounds, or starts to slow down, you can try to restore the device to functionality yourself. First of all, try restarting your smartphone. This can be done by pressing the following buttons simultaneously:

screen lock button
Home button
power button

If after this action the display is on, the call is on and the touch screen responds to touches, you can continue to use the device without fear. If the screen remains dark and still refuses to work, although the smartphone is turned on and ringing, and the beeps pass, try the following:

remove the protective covering (sometimes it causes the iPhone screen to go dark)
change the charger and other components (sometimes they cause the smartphone to turn off, slow down and the screen on the iPhone to go dark)
remove the decorative case (it may also be the reason why the iPhone screen has gone dark)

If all these steps did not help your smartphone, whose display has stopped working, it is unlikely that you will be able to fix it yourself. There is no point in continuing to try to fix the black screen - this can lead to the phone starting to slow down even more, stop calling, turn off and go out completely. To avoid further damage to a smartphone that has been dropped and whose display has stopped working, you should entrust its repair to professionals.

Who should I give my smartphone for repair?

Situations in which the iPhone screen went dark, the display module was damaged, or other problems arose (for example, the sound turned off) are familiar to any repairman. If your smartphone has been dropped, a dark screen has appeared on it, etc., you can take it to any service center for repairs. However, if you don’t want to wait a long time for a technician to fix the black screen and overpay for repairing a screen that turns off, contact Yudu’s specialists for help.

iPhone 6 screen not working? Have you tried all the traditional means of bringing your mobile device back to life (rebooting, connecting to a computer, etc.), but nothing has changed? Obviously, you definitely cannot do without emergency professional help. For it, you can always contact the Moscow trade and service company “VseEkrany.RU” - one of the leaders in the repair of Apple devices. There are several reasons why the screen module of a device may fail. But before moving on to their consideration, I would like to say a few words about the specifics of replacing this part. The fact is that the screen module of the iPhone 6 and 6 plus, just like in the previous smartphone model, is a non-separable candy bar. This means that in this case it is impossible to separately replace the touchscreen or display, even if only one element is faulty. If problems are detected in the operation of any part of the screen module, it must be completely replaced without any “buts” or exceptions. This design of one of the main parts of any modern gadget has made it possible to achieve qualitatively new characteristics of an Apple smartphone: thinness - only 7 mm, high sensor sensitivity, increased color rendering and image depth, etc. But when the iPhone 6 screen does not work, you think about all these advantages of the device at the last moment; it is much more important to quickly and efficiently restore the functionality of the gadget. And even such a reliable smartphone as the iPhone 6/6 plus can lose it in a number of cases. The most common among them is mechanical damage. By dropping, throwing and hitting your gadget against anything, you can hardly count on maintaining a presentable appearance, much less the declared operating parameters of your smartphone. As practice shows, modern devices, both externally and internally, are quite vulnerable to mechanical stress. And first of all, the working surface of the smartphone suffers from them, which in the new model was significantly increased, which also negatively affected the strength characteristics of this element. The display of a mobile device may not work due to malfunctions in the control controller of this part, which may occur due to contact of the gadget with a humid environment. The same “misfortune” can cause damage to cables, microcircuits and other elements connecting the screen module to the motherboard - the brain and heart of any modern device. Software errors and glitches are another type of problem that can make it impossible to use the iPhone screen. If you find any of the above problems, you can contact our experienced and competent specialists - the masters of VseEkrany.RU. They will not just silently replace the faulty element, presenting you with the fact of repair in the form of a receipt for the service, but they will also first explain why the iPhone 6 screen does not work.

If the screen on the iPhone 6s does not work, this is a reason to conduct professional diagnostics. Moreover, we are talking not only about cases where the display module was seriously damaged by an impact and this is visible to the naked eye. If for no apparent reason, you have received the first danger signal. In some cases, delay can result in failure of the entire device.

And the one mentioned above often presents the owner with several “surprises”. In addition to the display module, the motherboard, IC, cables, and many other small components of the smartphone can break.

At the first deviation from the normal operating mode, contact VseEkrany.ru. Our diagnostics are free. After carrying it out, you will know exactly what’s wrong with the device and whether repairs are needed.

Why the screen on the iPhone 6s does not work - types of faults and replacement methods

The most common problem with which people contact the VseEkrany.RU service is. The front part of the smartphone is most vulnerable to impacts from sharp objects or falls.

After diagnostics, it will be clear whether the problem is solved by replacing the glass, replacing the entire display module, or whether the motherboard is also damaged. If it's just the screen, there are two solutions:

Replacing the display module assembly. A new LCD matrix, touchscreen, backlight and other screen components are installed on the device. This is a rather scrupulous operation, since any inaccurate pressing will lead to damage to the cable, IC chip or liquid crystal matrix.
Replacing glass on iPhone 6s. Know-how of the company VseEkrany.ru. Using automated equipment, which virtually eliminates manual labor, only the front glass of the smartphone is re-glued. This type of repair is possible only in cases where the matrix is intact and the touchscreen responds to touch. When replacing, conditions similar to laboratory conditions are created - static electricity is removed from the room and dust is removed. Attempting to re-glue the glass in any other way will result in the replacement part breaking.

The glass replacement option is also suitable for those who think... The service is quite cheap and much more effective than recipes circulating on the Internet (like treating the screen with toothpaste or soda). The best way to avoid scratches is to use protective armor glass on your iPhone 6s.

Service centers offer two options for replacing the screen:

You can also purchase and install it from the VseEkrany.ru service. The replacement cost is standard - 100 rubles.

Let's return to the question of the need for diagnostics. In some cases, replacing the entire screen is not required; repairs are simpler and cheaper. If not, the problems are most often due to software errors. Reflashing a smartphone is quite inexpensive.

If on, it happens that it is enough to change the backlight. It may also indicate that it will have to be changed, or it indicates a breakdown of one of the motherboard controllers, or a microcrack. Need a professional diagnosis.

An honest service center that enjoys the trust of customers will not impose the most expensive repairs, but will do only what is needed. If you are immediately offered to pay a lot of money for repairs without diagnosing the device, you should not give in to persuasion.

There are many reasons why the iPhone 6s screen does not work. To get a free consultation on your device, call the managers of VseEkrany.ru or fill out the feedback form on the website.