Why “this type of communication is not available to the subscriber” MTS. What does “this type of communication is not available to the subscriber” mean?

The situation when inboxes were completely free for all mobile subscribers is becoming a thing of the past. Payment for all types of services provided has been introduced by a number of large providers, including MTS. This situation is associated with an increase in the number of services, the complexity of the infrastructure and the need for its monetization. In some cases, when making a call, you can hear: “ This type of communication is not available for MTS subscribers" What does it mean? Don’t be alarmed, it’s okay, it’s just that for a number of reasons the subscriber cannot receive the call due to the service being unavailable to him.

This usually happens for several reasons:

if the subscriber’s account has gone into minus and incoming messages are disabled;
in case of voluntary temporary or permanent blocking;
in rare cases – in case of network failures;
when the SIM card fails;
due to signal difficulties.

“This type of communication is not available to the subscriber— what are the ways to get out of a situation if you quickly need to contact a person? The problem is quite trivial; it only requires choosing the right solution. In most cases, you can still contact the subscriber, you just need to change the dialing form.

The subscriber has no money

How to take out a debt from MTS?

The message “This type of communication is not available to MTS subscribers” may occur when there are insufficient funds in the account. In some packages, incoming calls may be disabled when there is a minus and after the period for replenishing the minus account has expired.

You can solve the problem and continue to speak freely after replenishing your funds. Moreover, if the subscriber uses a plan with a monthly tariff, in such situations, you can “connect” his mobile phone only when paying a monthly payment using a SIM card.

What can be done:

top up your account with a small amount;
pay the subscription fee according to the tariff.

Lock

If the balance is negative and the subscriber has not tried to avoid blocking, then incoming messages may be blocked.

The reason may also be more trivial, for example, your friend is roaming and does not want to use the service from his card.

Even if the subscriber has blocked his incoming messages and his number without using a SIM card, you hear a response about the impossibility of communication, and there are other ways to contact him. Your interlocutor can respond to SMS if you cannot get through on the phone. They are available outside the MTS network zone when traveling abroad for free.

What can be done:

send SMS if the user is roaming.

Network failure

Despite the reliability of MTS telecommunications infrastructure, depending on the region, network failure may occur. The message that the answering machine gives that “this type of communication is not available to the subscriber” in rare cases may indicate equipment failure. From this phrase it is impossible to accurately determine the reason.

If there is money on the number and account, the service is available, call with a short interval, operators usually quickly fix the problem.

Information about availability can be clarified by telephone about the operation of the network segment in the support service at 0890. Also try sending a message, perhaps the subscriber will get in touch.

What can be done:

contact support;
view the coverage map;
wait until the problem is fixed.

SIM card

Another problem when you hear a message about the unavailability of communication with the person you need is a faulty SIM card. It is determined by the operator, but does not ensure correct operation. In this case, even if you have the means, you can hear such a message.

Try to contact the subscriber in another way and report a possible problem.

If the service package fee is paid, the problem recurs, the card can be checked and replaced at any post office.

If at the same time a debt has formed with an unused number, we recommend checking the expense items on the website and depositing some money to establish a positive balance.

What can be done:

inform the subscriber that his card does not accept calls.

Phone disconnected

When a mobile device is disconnected, a voice message is usually issued that the subscriber cannot receive a call or is out of the network area. In some cases, users confuse it with the inability to provide a service. If the subscriber has the “I was called” service, you will receive a message when he is available on the network again.

We also recommend sending a message or making a voice recording using an answering machine. With a negative balance that is not repaid for a long time, all free and paid services can be disabled. In this case, a message from the mobile operator usually sounds about the unavailability of services, which we are talking about.

What can be done:

leave a message;
wait for it to appear online.

Signal

Uncertain reception areas

In some cases, a message about the unavailability of a communication service for a subscriber may be issued when the signal is uncertain. For example, in certain 2G coverage areas. The reasons for the subscriber's unavailability are selected automatically by the system, so if a person is in the area of uncertain reception, you can receive such a response from the company. Viewing the coverage map is available on the provider’s website and other resources.

Border crossing

Such a message is often typical for being in border areas, during a journey, when, for example, a train moves for a short distance through the territory of another state or in the coverage area of cellular towers of foreign operators. This can be clearly seen in the example of Blagoveshchensk, near the border of Finland and Belarus. To be constantly in touch, you need to top up your account and activate roaming.

4G/2G

A similar problem can be encountered when using an LTE 4G - USIM card. For example, if you are trying to establish a connection with a subscriber who does not use LTE capabilities or is outside the coverage area. Try changing your phone settings and calling the subscriber back strictly in 2G format. Usually newer devices allow you to do this without problems, but there are certain restrictions in the settings.

Imagine the situation: a mother wants to call her child to find out where he is, but instead she hears “this type of communication is not available for MTS subscribers,” what does this mean and will she be able to contact her child? Previously, such an answering machine phrase could scare MTS users; it simply put a person into panic. But there is nothing to worry about here, because there may be several reasons for what you hear and they need to be clarified.

Why does the answering machine say this?

A similar message may sound if for some reason the user is completely blocked from voice calls. As already mentioned, there may be several situations for this, so you should not think that the person has blacklisted you or is simply dropping the call.

Zero balance. The first reason for such a phrase may be the lack of money in the account. Most often this happens to those users who are in roaming, because they have to pay for incoming calls. Telecom operators also often use this maneuver to deal with subscribers who do not want to pay for communications. On MTS this also applies to some connected functions. This is called financial blocking.

Therefore, if you hear “This type of communication is not available for MTS communications,” then please try to quickly inform your friend about this.

If you still need to get through to this person urgently, then you can do the following:
top up his account with at least 100 rubles;
call via other channels (another mobile operator, landline phone or Internet connection);

send messages that are not blocked.
Blocking the number. If you are wondering why they tell you that the type of communication is not available, then I would like to say that MTS allows its subscribers to temporarily “mothball” the number. This service will help those who want to avoid penalties from their operator and activate voluntary number blocking. The cost of this function is 1 ruble per day of use.
By placing such a block on his number, the user receives the same restrictions as when blocked by the operator. Therefore, to solve the problem, try to contact your friend using other numbers.
Black list. If you suspect that the operator’s phrase is heard only because the subscriber has blacklisted you, then you can calm down. This hang up signal does not sound when blocked on the black list. You may hear that the subscriber's device is turned off and the like. It is somehow impossible to directly check whether you are on the blacklist. You can only try to call from another number.

There are also other possible reasons for such an operator signal, and to find out, please call the MTS help desk.

What does “this type of communication is not available to the subscriber” mean? Information on this topic can be found on the MTS website or from a support operator. But I can't guarantee it will help you. A friend of mine has an MTS operator and he has the phrase this type of communication is not available to the subscriber

Probably almost everyone is familiar with the phrase This type of communication is not available to the subscriber, which we hear when we call this or that subscriber. More often, of course, this happens if the person you are calling has run out of funds in their account, or their balance has gone into minus. So he can't receive calls. It is also possible that the subscriber you are trying to reach is blocked. So everything is fine with your phone and SIM card.

The phrase This type of communication is not available to the subscriber in most cases can be translated as follows: Would the subscriber want to top up his balance? Another very common option is temporarily blocked by MTS.

In order to understand what the phrase This type of communication is not available to the subscriber means.

(Sorry, this type of call cannot be setup) you can view this information on the MTS website. It describes all types of blocking, messages issued and methods for removing blocking. So, in order to unblock the specified phrase, you need to:

top up your account to an amount sufficient to pay for the necessary services;
pay the invoice.

If the answering machine reports that this type of communication is not available to the subscriber (in English it sounds like this: Sorry, this type of call cannot be setup), then this means that number blocked. In this case, both paid and free services are not available to the subscriber. You can unblock a number by topping up your balance. More information about the types of blocking and how to determine the blocking can be found on the MTS website.

This type of communication is not available to the subscriber (standard MTS excuse) if the called subscriber has little money in his account or a negative balance.

Anyway, don't worry, there's nothing wrong with your phone.

Try calling your subscriber 2-3 times again, you usually get through.

The mobile operator MTS (Mobile Tele Systems) has long introduced the practice of blocking subscribers with a negative balance, provided that they do not use the credit limit service or have gone beyond the provided credit.

If you call an MTS subscriber and hear in response the phrase this type of communication is not available to the subscriber, it means the person does not have enough money on his mobile phone balance. As soon as he deposits money into the account, you can call him without any problems.

Yes, everything is simple here...

Any operator in the world has a certain type of service, which is divided into areas and dates of the ability to perform something using the mobile gadget of this operator. All these services are divided into paid and free, but both of them must first be activated before they are available for use...

Let me use an example: there is such a type of service as fax transmission. Almost all operators have it disabled by default, and if you suddenly want to send a fax to someone or receive it, then you first need to activate it, to do this, find out from the operator whether it is paid or not... Until it is activated, when done, you will receive an SMS or in a robot voice they will say:

this type of communication is not available to the subscriber

the same thing happens if you have any type of service disconnected, for example, for non-payment or at the end of the validity period...
This type of communication is not available to the subscriber

People also write that the message “this type of communication is not available to the subscriber” may appear if the subscriber has a negative balance. The specific amount depends on the tariff plan. And if the subscriber is in the subway.

This message may occur in several cases.

If you run out of money in your account.

If the activation period for any service has expired and it needs to be renewed or paid for.

If you are in a place where there is very little or no signal reception.

It’s possible that something could have happened to the SIM card, so if you hear this phrase quite often and you can’t fix it, contact the office of your mobile operator, or better yet, change the SIM card (if you ask, they can even use the SIM card for the same number issue a new one).

MTS has recently very often used the phrase This type of communication is not available to the subscriber on the answering machine. This phrase means that the subscriber has a negative balance, and this type of communication is not available to him. Also, such a phrase may mean that the subscriber was blocked for not using MTS services (if you do not top up your account for a long time, do not call or send SMS, the SIM card is blocked, this happened to me with a SIM card from the MTS operator).

I heard this answer when I called the number of a SIM card located in a 3G modem. Those. this number is not intended for receiving incoming calls, in other words, THIS TYPE OF COMMUNICATION IS NOT AVAILABLE FOR THE SUBSCRIBER. Everything is logical!

In this case, SMS and outgoing calls are allowed (via Connect Manager you can dial a number and make calls via a computer)

Sometimes the phone handset will say this type of communication is not available to the subscriber. This usually means that your account has run out of money or you have gone into the red and you can no longer make calls.

Sometimes there are problems with calls.

You should either check your balance on your phone, if it is in the black, then call the desired subscriber again, preferably calling from a different location (take a couple of steps).

Hello, friends! If it is important for you to constantly stay in touch, then the phrase: this type of communication is not available to the subscriber will confuse you.

Most often, nothing terrible happens, but we will look at what such a text means in more detail.

Let's find out how to understand what this answering machine phrase means.

The following reasons may contribute to this:

If the subscriber has a negative account and the incoming service is disabled.
With the score close to zero. This happens when you are in roaming.
In case of voluntary blocking.
If there are problems with the SIM card.
Due to network failures.
Due to signal problems.

Let's take a closer look at why the answering machine produces such a message. In some cases, it is still possible to contact the subscriber.

Let's find out how to get through in the following situations.

No money

If you receive a message “this type of communication is not available to the subscriber” due to insufficient funds, then in some packages or from another operator, incoming messages may be disabled.

You can also top up your account with a small amount or pay a subscription fee according to the tariff.

Locking option

If the balance is negative, incoming messages may be blocked. This can happen when you are in roaming.
Even if the number is blocked and if the answering machine says that you cannot get in touch, there are other ways to contact the subscriber.

Your interlocutor will be able to respond to SMS if there is no way to get through. This option is even available when traveling abroad for free.

If the user is roaming, you can send SMS.

Network problems

A network failure can occur with any operator, like Tele2 or any other. This is due to problems in telecommunications infrastructures.

In rare cases, messages about communication difficulties may also indicate equipment failure.

If the service is available and there are no problems with money, then make calls with a short interval. Operators often fix the problem quickly.

In such a situation, you can also send SMS.
Try these steps:

contact support;
wait until the problems are resolved;
look at the coverage map.

Problems with the SIM card

Communication may not be available if there are problems with the SIM card. In this case, it will be recorded by the operator, but will not work correctly.

In this case, you need to contact the subscriber in another way. If the fee has been paid in full and the problem persists, the card should be checked and replaced at the post office.
If the number is not in use and a debt has formed, it is recommended to check the expenses on the website and deposit money to get a positive balance.
You can inform the subscriber that his card does not accept calls.

What to do if your phone is turned off

If the mobile device is turned off, a voice message is issued that the subscriber is out of range or that he cannot receive a call. If there is a service "they called me", then the subscriber will receive a message when he appears on the network.
You can send a message or make a voice recording to your answering machine. If the negative balance is not repaid for a long time, then paid and free services may be turned off.

You can also leave a message or wait until the network appears.

Bad signal

The signal unavailable message may occur when the signal is not reliable. For example, in 2 G coverage areas. In this case, you can view the overlap map on the provider’s website.
The subscriber may also be unavailable when moving in border areas. This happens when a train moves through the territory of another state or in areas covered by cell towers of foreign operators.

To maintain communication, you need to activate roaming and top up your account.
Such problems may also arise when using an LTE 4 G card. If the subscriber does not have such capabilities, then there may be no connection.

Problems will also arise if the subscriber is outside the coverage area.
In this case, it is worth changing the phone settings and calling the subscriber in 2 G format. In new devices this can be done without problems, but there are some restrictions in the settings.
I hope that these simple recommendations will help you quickly determine what the problem is.

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People are already accustomed to messages about the unavailability of called subscribers or about their number being blocked. But the phrase “This type of communication is not available to the subscriber” on MTS causes slight surprise. There is nothing terrible about this, but you rarely hear such an answer. In this article we will look at how and under what conditions this phrase is pronounced - let's talk about the most common reasons.

Network errors

Why, when you call MTS, they say that “this type of communication is not available” - this question worries many. It becomes unclear what the soulless autoinformer meant. In fact, there is nothing unusual in such a response - it is often pronounced as a result of some network errors.

Cellular communication is a kind of organism consisting of many elements. And if an error occurs in some module, subscribers can hear this phrase. The most interesting thing is that the phone of the called interlocutor may be turned on at this moment. There is no need to panic in this case - just try calling later. Sometimes it happens that the error disappears after just a few minutes, allowing you to contact the desired interlocutor. But in general, the likelihood of encountering such an error and hearing the phrase “This type of communication is not available to the subscriber” is extremely low.

The phone works as a modem

Sometimes the phrase “This type of communication is not available to the subscriber” on MTS sounds when the called interlocutor uses his phone as a modem. In the vast majority of cases, When a call comes in, the Internet connection is interrupted so that both devices can establish a voice connection. But sometimes something goes wrong on the MTS network, and the caller hears this tricky phrase from the autoinformer.

In order to contact the person, try calling later - it is quite possible that by then he will have already disconnected from the Internet.

The called party is roaming

If you are wondering why this type of communication is not available to an MTS subscriber, remember that the person may be roaming. The situation seemed to be quite normal. But if there are absolutely no funds in your interlocutor’s account, you will hear this message. There are two ways to do this: top up the person’s account or try calling later. By the way, the phrase presented in the review can be heard as a result of a network error on the side of another operator - in roaming (especially international) everything is possible.

Debt

In some cases, we hear the answer “This type of communication is not available to the subscriber” when the MTS subscriber has incurred a debt. Although most often we hear a notification that the called number is blocked. Just try to contact this person later or call him on another number (for example, home or work).

SIM card failure

The notification “This type of communication is not available to the subscriber” may also sound when the called subscriber’s SIM card fails - this does not happen often, but there is always a risk of failure. In this case you need to wait until the interlocutor notices the breakdown and takes action to replace the SIM card- this is done at MTS service offices. In general, the phrase is not always clear, otherwise it would not raise so many questions. It would do well for MTS to make its service more informative and develop several phrases for certain cases. And many subscribers who have already heard such an answer from an autoinformer agree with this.

If necessary, you can ask a question about this answer from the autoinformer to the hotline staff - perhaps they will give you more accurate information about the current situation.