There is a communication restriction, what should I do? Megafon: communication limit has been set, what it means and how to solve the problem

You can often encounter a situation where you cannot reach your family and friends on Megafon numbers. “Communication restriction has been set” - such a message from the automatic system after dialing a number means that it is currently impossible to talk to the subscriber. What this may be connected with and what to do in this case, we will tell you in this article.

When can Megafon communications be limited?

The inability to make or receive a certain type of call in 100% of cases is due to the fact that the user has activated the corresponding ban on the number. The subscriber could do this either independently, by entering combinations of symbols on the telephone keyboard, or through a customer service specialist. An important point is the fact that calling restrictions are set by a support employee only after confirming the identity of the owner of the number. Thus, the possibility that a communication restriction will be established is excluded. What does it mean? Megafon allows only its owner to perform any actions with the number.

Why is Megafon communication limited?

The question of why it is impossible to contact a subscriber or receive an incoming call most often arises among people who have never encountered the Call Barring service. It can be used to restrict certain types of calls from being received or made. Who might benefit from this? This service will be a real salvation for those subscribers who are going on vacation to another country and during this time want to exclude the possibility of receiving calls. Since the cost of incoming and outgoing calls in roaming is quite high, this desire is quite justified. It can also be connected in other situations when it is necessary to pause some type of communication. For example, this may be relevant for parents who want to avoid being charged for sending messages to paid numbers by their child (a similar ban can also be set via a mobile phone).

Description and terms of provision of the “Call Barring” service

The list of any mobile operator includes a number of services that are basic and provided to subscribers free of charge. Megafon is no exception. The service we are considering, with which you can set a ban on certain types of communication, is included in a similar list. Activation of the restriction can be carried out independently by the subscriber, by entering the appropriate commands, or by a support specialist. It is worth considering that a fee may be charged for connecting the service through Megafon employees. Communication restrictions can be set for the following types:

outgoing calls (local calls, national calls) - code 33;
incoming communications (all calls) - code 35;
outgoing international calls - code 331;
outgoing calls in roaming (blocking calls to all numbers except Russian) - code 332;
incoming communications in roaming (all calls) - code 351.

To activate any ban, the following conditions must be met:

the “forwarding” service is not activated on the subscriber’s number (if available, you should first disable it and then set a ban, the exception is the case if call forwarding was set by the operator);
Only one restriction can be set for each type of communication at one time (that is, only one prohibition can be applied to incoming and outgoing communication at the same time; setting a second one cancels the previous one).

Activating the communication ban

Activation of the service is available to all Megafon subscribers. Communication restrictions can be set at any time; the ban can also be disabled as needed. To manage the service, the client will need a special password (for all subscribers the default combination is 0000) and codes for each type of communication, the provision of which can be activated by a ban (they are given).

To enter a restriction, you need to enter the command on your phone *service code*password for service management#. You can also set bans on a number of certain types of calls (for example, on SMS messages - code 16, on receiving and sending fax messages, etc.). In this case, the command to set the ban will be slightly modified: *service code*password for service management*call type#. The restriction will be activated in 10-15 minutes.

Disabling the service

Is it necessary to contact Megafon specialists for deactivation? There is a communication restriction, how can I disable it? Similar questions may arise from subscribers who need to resume the provision of services by lifting the corresponding ban. Disabling the banning service is as easy as activating it. To do this, just enter the following combination on your phone: #service code*password for service management#. A similar command can also be used to deactivate bans on call types (you can view the full list of call types on the official Megafon website).

Changing the password to manage the service

The default password for enabling/disabling the ban can be changed by the user. This will protect your phone from unauthorized attempts to control the service by other people. To enter a new password, use the combination: **03*330*current password*new password#. Its validity period is unlimited (until a new sequence of numbers is introduced). However, if you make a mistake three times when entering the combination to change the password, then the use of the connection barring service will not be available. Removing the blocking will only be possible by contacting the office of the owner of the SIM card with a passport.

Conclusion

If, when calling a Megafon number, it says: “Communication restrictions have been set,” then with a high probability we can say that the subscriber has the “Call Barring” service activated. The SIM card owner can independently find out about the presence of such a restriction through a technical support specialist (by calling 8-800-550-05-00). The service can be managed either by the subscriber himself or through a support specialist. After deactivating the ban, it will again be possible to use communication services on the Megafon number. Communication restrictions can only be set by the owner of the number who has a personal password to manage this service. It is recommended to change the default digit sequence to ensure the security of your number.

The name of the call barring service speaks for itself, but this is a really useful option that not everyone knows about. It allows you to prohibit calls of incoming or outgoing types, for example, international format or others, which will help to avoid unwanted communication costs.

If you need to receive such calls again, you just need to familiarize yourself with the information on how to disable call barring on Megafon.

Call barring can concern one aspect or immediately bar all calls without exception. For example, if you leave your phone for someone else to use, you can set a ban so that they can only call from their SIM card and not receive your calls. When you return and pick up your mobile phone, simply disable this ban and that’s it.

Prohibitions can be of the following types::

any outgoing communication;
outgoing calls while abroad (you can only make calls in Russia and your host country);
any international calls (or from a specific country);
all incoming;
incoming, which belong to foreign GSM networks;
any calls other than emergency services;
everything is fax type;
all by voice communication type;
everything except fax and voice.

The call barring service is not compatible with call forwarding. They are mutually exclusive.

How to change the banning password?

Call barring is a procedure that can only be configured using a password. Initially it is 0000 or 1111. But the megaphone operator recommends changing it to another.

To do this, enter the following request * * 03 * 330 * old personal password* new password * new password # . As a result, it will look like this: * * 03 * 330 * 0000 * 5544 * 5544 # . Remember this password, as retrieving it can be a tedious process.

How to remove call barring on Megafon

Cancellation of the ban is possible only if you have a password. There is a specific command structure to disable the option. For all types of calls # barring option code* own password# and also for certain types of calls # barring option code* own password* call type # .

Removing call barring on Megafon via Ussd commands

# 33 * own password# - unblock calls (incoming);
# 331 * own password# - allow access to any international (outgoing);
# 332 * your password # - remove prohibitions on messages coming from other operators;
# 35 * your password # - disable blocking of any incoming messages;
# 351 * own password# - disable the roaming ban on incoming messages from another cellular network.

Removing call barring in the Megafon Office

By visiting a Megafon communication salon in your city, you can deactivate the option. Take your passport and contact a specialist with a request to disable call barring on your SIM card. However, you still need to know your personal password.

Removing call barring on a megaphone in the phone settings

Some phones have their own built-in blacklist. This is the same as call barring. To deactivate it and again be able to contact some numbers, go to the call log and hold down the number, where the “Add to blacklist” menu will appear, unchecking this item will make the number accessible again.

Example provided for Samsung phones. The method may differ on different devices.

How to check call barring mode on Megafon

Are you wondering why you don't receive some calls or why you can't get through yourself? Type the command *# barring service code# to see if you have a ban enabled. If it is activated, you will receive its name and type, and then you will be able to manage it in your personal account or using the commands presented in this material.

These are some tariff plans for modems and telematics SIM cards;

You are the owner of a corporate number that has restrictions on some call directions. When entering into a contract, the contract owner can impose certain restrictions on his employees to reduce communication costs. For example, block the ability to make international calls. There may also be black and white lists of contact numbers. Communication restrictions can be limited to a certain radius, for example, an office, and even be subject to an individual schedule;
Calls to short numbers are prohibited. This is also a separate service that helps you save money by blocking access to short numbers that content providers often use;
There is a communication restriction set in the phone settings;
The “Permanent communication ban” service has been installed.

How to remove communication restrictions on your phone?

Attention

If a minute of conversation costs 39 rubles, but there are only 35 on your account, then the conversation will not take place. When you are in roaming, some countries also have a minimum threshold at which the connection is turned off.

Restart your phone. If this is just a malfunction of the device, then rebooting will help.

Most often, the failure occurs after you were out of network coverage. After this, the phone cannot register itself. Some Samsung devices are guilty of this.
Take out the SIM and insert it again.

It rarely helps, but old chips are capricious, malfunction and do not behave very adequately, so it’s worth a try.

Call the same subscriber from a different number. This will help you understand who has the problem. If the call does not go through, then you need to treat the SIM card of the interlocutor.

Check the connected services in your personal account.

Why is there a communication restriction and how can I remove it?

It is impossible to make calls from a subscriber number while in national and international roaming (with the exception of emergency numbers).

Preventing minors from accessing inappropriate content.
Blocking SMS spam from short numbers.
Blocking calls to Megafon corporate clients. Implemented for employees who are prohibited from calling other cities or abroad.

There is a communication limit on the megaphone: a solution to the problem

The operator provides a list of conditions for blocking functions by the subscriber at his own request, including:

complete inability to make a call from a mobile phone number;
access to making an outgoing call only when you are in Russia;
abroad, a ban on calls to mobile numbers of the host country and to persons located in the Russian Federation;
absolute prohibition of all incoming connections while maintaining the ability to make an outgoing call;
inability to receive an incoming call when roaming outside of Russia.

Attention! Blocking calls from a phone number can be set only when forwarding is disabled.

Bad request

Young people will also be able to easily get acquainted and leave their golden MTS numbers to their chosen ones, and whoever, like a girl, will be able to appreciate all the charm and romance of this number, and its owner will have clear advantages over his rivals. Even if a girl decides to be the first to take a step towards meeting and communicating with a guy, MTS gold numbers will come to her aid; by entering such a number in the phone book, the guy will not resist and will definitely become interested in the owner of the MTS gold number. In other words, we can say that MTS gold numbers, as well as direct MTS numbers, are aimed at making their owners happy, successful and confident people in themselves and their abilities.

One famous saying says that a beautiful person should have everything beautiful, both soul and body.

Megafon has a communication restriction, what does it mean?

If the communication restriction was imposed independently, then to remove the ban, use the commands:

#banning service code*ХХХХ#, where “banning service code” (33 – banning all incoming, 35 – banning all outgoing), and “XXXX” is a four-digit code entered when setting the restriction by the user;
#barring service code*ХХХХ*YY#, where “YY” is the type of suspended service: 10 – full list of provided functions, 11 – voice calls, 21 – Internet connection, 13 – fax messages, 16 – text messages, 19 – all , except for SMS messages.

Conclusion By summarizing the information received, you can independently determine the reasons why the Megafon number was blocked and eliminate the restrictions that arose.

incoming communications (all calls) – code 35;
outgoing international calls - code 331;
outgoing calls in roaming (blocking calls to all numbers except Russian) – code 332;
incoming communications in roaming (all calls) – code 351.

To activate any ban, the following conditions must be met:

the “forwarding” service is not activated on the subscriber’s number (if available, you should first disable it and then set a ban, the exception is the case if call forwarding was set by the operator);
Only one restriction can be set for each type of communication at one time (that is, only one prohibition can be applied to incoming and outgoing communication at the same time; setting a second one cancels the previous one).

Activating a communication ban Activation of the service is available to all Megafon subscribers.

Why is there a limit on MTS communication when there is a positive balance?

This service can be useful if a child uses the phone or you, while roaming, do not want to receive incoming calls. Types of prohibitions can be as follows:

All outgoing on-net calls.
All outgoings are local.
Outgoing long distance.
Outgoing international.
Incoming SMS.
Outgoing SMS.
Outgoing calls in international roaming.
Incoming in foreign networks.

How to solve the problem We figured out the reasons. All you have to do is decide what to do if you can’t call. We recommend doing the following:

Check your balance.
The most common reason for such an automatic response is the lack of money in the account. This is not necessarily a zero or negative balance. There may not be enough money to make a specific call.
For example, international.

In general, the operator recommends changing cards every two years. This is due to the fact that the chips wear out and have a limit on the number of registrations on the network. The new card most often works better, has faster Internet access speed and some useful operator services are already pre-installed on it;

Phone malfunction.
Modern smartphones are not immune to this. I often want to apply a phrase from one popular book to them: “Android-paranoid. Robot with manic-depressive psychosis";
The subscriber you are calling is roaming. This is rather a special case. If your interlocutor has set a ban on incoming calls on foreign networks, then you will hear exactly this phrase: “Communication restrictions have been set”;
You are trying to call a number that does not have voice calling functionality.

Important

If this does not help, then you need to either change the operator or connect a virtual PBX, with which you can make free calls to any phone numbers in the world. Virtual PBX can be installed on any modern smartphone using applications for phone operating systems (Android, Mac OS, Apple OS, etc.). Naturally, connecting to a virtual system is not free and you will have to pay a subscription fee to use it.

An imposed communication restriction is a common situation when the money in a personal account runs out, so the first thing you need to do is check the balance. If the balance is positive, the reason for blocking may lie in the connected call barring services or in the incorrect operation of the mobile phone or its software. Did you like the article? Follow site updates on VKontakte or Twitter.
What to do to remove communication restrictions In order to remove restrictions on the use of a subscriber number, you need to establish what type of services is banned and for what reason: for all incoming, outgoing calls or for a separate category of calls. First of all, check your balance - to do this, dial *100# and press the “Call” button. Inspect the SIM card; the identification module may have failed. Signs of this include a completely absent cellular signal and the inability to establish an Internet connection. To restore the functionality of the SIM card, you need to go to the Megafon store with your passport.

Would you like to learn more about the question of why mobile communications are limited by the Megafon operator? This means that the subscriber had to face a situation in which it was impossible to make an outgoing call. The circumstances surrounding the occurrence of a ban may be different, so there are several ways to solve the problem.

What does it mean

As soon as, when trying to make a call, the subscriber hears: “Communication restriction has been set,” it means that it is now impossible:

Attention! Limitation of communication is possible when a voluntary ban on any types of calls has occurred. In this situation, we are talking about the client activating additional services.

Reasons for establishing a ban on your own:

Saving money while staying abroad or traveling around the country. It is impossible to make calls from a subscriber number while in national and international roaming (with the exception of emergency numbers).
Preventing minors from accessing inappropriate content.
Blocking SMS spam from short numbers.
Blocking calls to Megafon corporate clients. Implemented for employees who are prohibited from calling other cities or abroad.

What services limit communication?

“Call barring” is a service within which you can independently set restrictions on communications and unwanted calls on Megafon. The operator provides a list of conditions for blocking functions by the subscriber at his own request, including:

complete inability to make a call from a mobile phone number;
access to making an outgoing call only when you are in Russia;
abroad, a ban on calls to mobile numbers of the host country and to persons located in the Russian Federation;
absolute prohibition of all incoming connections while maintaining the ability to make an outgoing call;
inability to receive an incoming call when roaming outside of Russia.

Attention! Blocking calls from a phone number can be set only when forwarding is disabled.

What to do to remove communication restrictions

In order to remove restrictions on the use of a subscriber number, you need to establish what type of service is banned and for what reason: for all incoming and outgoing calls or for a separate category of calls.

First of all, check your balance - to do this, dial *100# and press the “Call” button.

Inspect the SIM card; the identification module may have failed. Signs of this include a completely absent cellular signal and the inability to establish an Internet connection. To restore the functionality of the SIM card, you need to go to the Megafon store with your passport.

If the communication restriction was imposed independently, then to remove the ban, use the commands:

#banning service code*ХХХХ#, where “banning service code” (33 – banning all incoming, 35 – banning all outgoing), and “XXXX” is a four-digit code entered when setting the restriction by the user;
#barring service code*ХХХХ*YY#, where “YY” is the type of suspended service: 10 – full list of functions provided, 11 – voice calls, 21 – Internet connection, 13 – fax messages, 16 – text messages, 19 – all , except for SMS messages.

Conclusion

By summarizing the information received, you can independently determine the reasons why the Megafon number was blocked and eliminate the restrictions that have arisen. The unlocking action can be performed by the subscriber himself by contacting the support service managers of the mobile operator, as well as using special commands and a personal security code.

You can often encounter situations when people want to protect themselves from unwanted calls or there is a need to completely turn off incoming calls so that they can spend time in peace. Other situations can also be encountered. For example, if a subscriber is going to go abroad and wants to keep funds on his balance, then he needs to bar calls. MegaFon has developed the necessary option for its clients precisely for such purposes.

A security option for MegaFon subscribers called “Call Barring”. With this service you can ban any message, messages, subscriptions, etc. In addition, with the option you can block not only incoming but also outgoing calls. The article discusses a detailed description and use of the service. The material is relevant for the Moscow region. Residents of other regions are advised to check information on payment and service codes with the operator or on the company’s website before using the service.

Description

Using this option, clients can enjoy the following restrictions:

Create a ban on all incoming calls;
Create a ban on all outgoing calls;
Ban the world's outgoing messages;
Barring incoming calls while roaming;
Prohibition of sending and receiving messages.

It is worth noting that activation of the option is possible only using a special code that is inherent in the option. By default it looks like 1111 or 0000 for some other regions. Subscribers also have the opportunity to change the password for easier use. In addition, changing the password will eliminate possible misunderstandings.

Changing the password is possible during service activation. To do this, you will need to write a new access code in the required column, which will appear on the phone screen. You can also change the password using a special service kit. On the device you must enter **03*330*current code*new code*new password# . After dialing and making a call, the subscriber will receive a message with information about changing the code.

You should be careful when changing your password. After all, if the code is entered incorrectly three times, the service will be blocked. If a blocking occurs, you will no longer be able to use the option on this number. To resolve such a problem, you will have to contact the specialists of MegaFon branded stores.

Since the service is standard and can be used on any tariff plan, there is no charge for it. It is also worth emphasizing that subscribers can use it anywhere in Russia.

Connection and service management

In order to activate the service you will need to use special combinations. Using your personal account or other methods with this option is not possible. Thus, in order to completely block all incoming calls, you will need to enter *ban code*your password# . In order to block any other request, you need to enter *ban code*own code# . Below are all the codes and types of requests, as well as a detailed and visual description. The password will be 1111.
To block any incoming calls, you will need to dial *35*1111# on your device . To check whether the request has been activated, dial *#35# .

If you want to protect yourself from incoming calls in international roaming, you need to enter *351*1111# . To check the connection of the request, it is recommended to dial *#351# . This request allows you to use it only abroad.

Additionally, if you're abroad, you might want to consider turning off outgoing calls as well. This will help reduce communication costs. To do this, you just need to dial *33*1111# . To check the request you need to enter *#33# . Using such a lock, the phone will only work for incoming calls.

While abroad, you can subscribe to a ban that will not allow you to make international calls. At the same time, it will remain possible to make and receive calls within the country where the subscriber is located. To use this feature, enter *331*1111# . To make sure you are connected, you need to dial *#331# .

Subscribers are allowed to temporarily connect to the networks of other operators abroad, while they will be able to make calls on more acceptable terms than under the company's plan. To use the service, enter *332*1111# . The combination *#332# is used as a check .

Clients can also use additional features of the function. They allow you to protect the subscriber from certain actions:

To block the use of calls and the transmission of any messages, use the numbers “10”.
To block calls exclusively, you can use dial “11”.
To prohibit sending, the numbers “13” are used.
To prohibit the use of the Internet, you need to enter the numbers “16”.

The set of such functions is as follows. For example, it is necessary to prohibit not only receiving calls, but also the ability to make calls yourself. To do this you need to dial *35*1111*11# . And such a set is carried out for the required types of prohibitions.

How to disable

When a subscriber wants to return the settings to standard mode and use the tariff plan as before, you will need to use the following combinations:

To remove the barring of incoming calls, you need to enter #33*1111# .
Deactivate barring on outgoing calls on an international line #331*1111# .
Disable the set blocking of outgoing calls in other networks #332*1111# .
Disabling all blocking on incoming line #35*1111# .