How to find out which combinations are connected to MTS. How do subscriptions appear?

Today, millions of people in our country use the Megafon network. The services provided by the company are varied and useful. Most of them are paid. But how to disable services on Megafon if they are not needed? You will learn about this from the article.

Getting information

The Megafon company makes every effort to create comfortable conditions for communication for its clients. Every year new services appear and the quality of communication improves. The subscriber can choose which of the offers to activate.

Of particular concern are paid services(“Megafon” knows how to veil this well at the advertising stage). The subscriber does not use some of them, but money is withdrawn from his account. It often happens that a person activated a free service, but after some time it became a paid service. Few people succeed in tracking this process.

Do you have suspicions that money is unjustifiably disappearing from your Megafon number? Find out what services are connected - that's what you need to do.

Information can be obtained in one of the following ways:

Sending a USSD request

Each user has the right to check which services are connected. Megafon provides its clients with this opportunity. The easiest way is to send a USSD request. Dial *505# and make a call. After a couple of seconds, a message will be sent to your phone indicating all activated functions.

Sending SMS

Would you like to receive a message from Megafon? The services you have connected may also arrive in this format. We send an SMS with the text “Info” to number 5051. At the same second, the system will send a list of all activated subscriptions and services. This information is provided free of charge.

Call to operator

None of previous methods didn't solve your problem? Then you need to contact the operator and explain the situation to him. Perhaps the whole point is not only in paid services, but also in hidden subscriptions, which also eat up money. To contact the support service, dial 0500 and make a call. We are waiting for the operator's response. Those who are roaming should dial 8-800-550-0500.

Service "Service Guide"

Go to the official page of the Megafon operator and create your own account(if it doesn't exist). Enter your password and login to gain access to your “Personal Account”. From there you can manage all options. If necessary, the system will send you a list of activated services and paid subscriptions. You don't have to pay a penny for this information.

Megafon: services you can do without

Various amounts are debited from our mobile accounts every day. People who are used to carefully monitoring their communication expenses want to know where their money is going.

One of the most useless services is the “Answering Machine”. Rarely do any callers leave messages on it. It’s easier for him to call back later and talk to the subscriber personally. The cost of the “Autoresponder” service is 1.2 rubles. per day. So consider it. If you decide to disable the option, then dial *105*2900#.

You can also do without the “Living Balance” service. For the opportunity to see the state mobile account On the screen, 1 ruble is deducted from you daily. There are other unnecessary connected Megafon services. How can I find out their list? You can use the “Service Guide” or make a request through the “Personal Account” on the company’s website.

How to disable services on Megafon: several ways

Are you tired of paying for options you don't use? Do you want to disable them? This is 100% the right decision. You just need to reduce the connected services (Megafon). We have already described above how to find out which of them are provided for a fee. Now you need to select unnecessary options and disable them.

Method No. 1

We dial 0500 on the telephone keypad and wait for the operator to respond. The manager will inform you about previously connected services and disable those that are no longer needed or of no interest.

Method number 2

We turn to the “Service Guide”. In this system, you can connect/disconnect any services, control your mobile account and request notification about its status. Dial *105# and make a call. We are waiting for a message to arrive at the number with further instructions.

Method number 3

We pick up the phone. We send a message to number 5051 with the text “info”. The response SMS will contain information about activated services and subscriptions. There you will also find instructions on how to disable them.

Method number 4

We go to the Megafon website by entering your username and password. Select the tab with the required service. Next to the name are the ways to connect/disable it.

If you are worried that you may accidentally deactivate an option, without which the quality of the connection will deteriorate, then go to the nearest Megafon store. Be sure to take your passport and the contract concluded with the company with you.

"Stop content"

IN lately More and more subscribers are expressing dissatisfaction with the fact that funds are regularly debited from their accounts. Imposed services, SMS with short numbers, paid access - all this increases communication costs. Such situations arise due to the inattention of the subscribers themselves, who do not read the terms of the services offered to them. Third-party providers also add fuel to the fire. They wastefully hide information that services or subscriptions are provided for a fee.

The Megafon company has found a way to protect its customers from paid content and SMS services. Its employees developed special service. It's called "Stop Content". After activating this option, your phone will no longer receive messages from short numbers from unknown providers.

You can activate “Stop Content” in one of two ways:

USSD request

Dial *105*801# and make a call. After 2 minutes, a notification about the completed operation will be sent to your phone. You can manage the service on the operator’s official website in the Service Guide.

Personal visit to the communication salon

We put our passport and the contract concluded with Megafon in our purse. We go to the nearest company office. An experienced manager will activate the Stop Content function. This will only take him a few minutes.

Call to operator

Situations are different. Let's say you received a list of connected services. But along with unnecessary options deactivated those without which the quality of communication significantly decreased. What to do now? You need to contact the operator and ask for help. There are several options here too. We choose the most suitable one.

Provided single number contact with customer support - 0550. You can call it free of charge and get professional help. This feature is available even for those who have negative balance. However, getting through to a “live” operator can be quite difficult.

Megafon has allocated a special telephone line: 8-800-335-0500. The operator will answer you immediately and inform you on the issue of interest. You can dial this number from anywhere in Russia.

You will be able to contact the Megafon operator not only by phone, but also via the Internet. We go to the company’s website and select the “Help for subscribers” item. Click on the appropriate link. At the same second, the “Online Consultant” page will open on the screen. We study the information posted on it. Then we send your question to the support center, indicating your name, region of residence and email. Within a week, help desk specialists will send you an answer.

In conclusion

We hope that this article was useful for subscribers of the Megafon network. Services provided on a paid basis can be disabled at any time if they are not used. This way you will save money and calm your nerves.

Megaphone. To do this, use the “Service Guide” subscriber self-service system, the link to which is on the official website of this operator. Go through the quick registration procedure by going to the appropriate section. Once you have access to the Service Guide system, go to the Services tab. Here you can completely look at the list of connected paid services and refuse those that you do not need. If you do not have the opportunity to use the Internet, dial *105# and go to the section. In addition, subscribers have access to the 0500 number. You can also contact one of the communication shops in your city, whose employees, upon presentation of your passport, will tell you which services for connected and will help you perform the necessary operations.

For MTS subscribers

MTS subscribers can use the Internet assistant on the operator’s official website, the registration procedure for which is almost the same as that of Megafon. IN personal user A list of all currently connected services will be available with the ability to disable unnecessary ones. Dial the command *152*2# from your phone, after which you will receive an SMS message with a list of currently connected services. You can also call 0890 and follow the instructions in the voice menu to find out the information you need. Finally, information about current paid and free options are available upon request in MTS offices and communication stores.

Beeline subscribers

Like Beeline, Beeline provides subscribers with the opportunity to find out which tolls are on their phone through a personal account on the official website. You can also quickly receive necessary information, using a single reference number 0674 or customer support number 0611. Another effective way– dial the combination *111# from your phone and after going to the “My Beeline” menu section, select the “My Services” item. Alternatively, contact city communication shops by presenting your passport.

It often happens that money from the account mobile phone they just “fly away”. There may be various reasons. Services provided by operators cellular communication, no number. They can be different, from the banal number identification to the exotic telenanny function. Some subscribers “peck” at automatic connection, thinking that you don’t need to pay for anything. But many options can only be activated manually and for a certain amount. It happens that some options are included by default in the tariff plan. By agreeing to switch to it, you cannot refuse additional costs.

See what services are connected to MTS, perhaps by asking the operator. For example, you want to get some special paid infotainment content on your phone. The Company may provide you with a list of such opportunities. Moreover, you don’t need to pay for the list itself. You just need to dial *152# , and then the call button. An auto-informer will talk to you. Then you can simply follow his instructions. This will give you information about all your options.

How to check connected services on MTS?

If you have a specific question, you can immediately dial an additional number in the above-mentioned menu. To do this, dial *152*2# and then - the call button. If you no longer need some features, you can disable them here.

The company provides you with a free “Internet Assistant”. He can also tell you what options are connected to MTS. To do this, select the “Tariffs, services and discounts” item. There is a “Service Management” command there. It will help you get the information you need.

Connected MTS options can be checked by sending an SMS message. In response, you will receive the same message, where all your paid options. You can unsubscribe from them. You can type the command *111*11# , but in practice this doesn't work. If you don’t want to bother with combinations of numbers and queries, you can simply ask for help at one of the nearest operator’s showrooms.

How to disable unnecessary services on MTS?

To do this, the operator offers to use the USSD request service. The combination of numbers in this request is individual for each option. If you don’t know which numbers to dial to turn off, it’s easy to find out through the official website. Just type the name of the option you don’t need in the search bar and you will get the desired numbers.

If this path seems too complicated to you, you can use the already mentioned “Internet Assistant”. There is step by step instructions How to disable services quickly. In the "Management" menu item there is full list services for which you pay money. Here you just need to uncheck or check the boxes next to a specific option.

By the way, you can also disable services when visiting a company salon in person. However, you must have your passport with you. Therefore, this option is only possible if the SIM card is issued to you. Otherwise, you will need a power of attorney.
By the way, you can also contact MTS specialists by phone. To do this, the operator gives you the opportunity to dial the number 0890, and then follow the prompts of the autoinformer. The same service provides the opportunity to communicate “live” with an MTS consultant. You can express your problems and complaints to him, and he will either dictate the necessary combinations to you, or disable it himself unnecessary services.

Additional services, connected to your number, of course, can “eat up” the money on your balance. But when turning them off, think carefully about everything. The next time you need these options, activating them may cost money.

The package of services that is available to an MTS subscriber can be changed and customized according to the user's needs. For this purpose, a number of tools have been developed that allow you to manage your individual service package. How to find out services from MTS? This can be done in the MTS Personal Account in the “Tariffs and Services” - “Service Management” section, as well as from a mobile phone using commands without having to go to the provider’s web page. Using easy methods, an MTS subscriber can connect any number available services or disable unused ones that are currently active, always spending a reasonable amount of money on communications.

How and why do unnecessary paid services accumulate?

MTS is provided as a service as follows. When connecting to the provider’s network, the user purchases a service package with a SIM card with pre-installed services; this format is used by many operators. It may include both paid and “package” free services. If the tariff plan is satisfactory, the subscriber has the opportunity to disable paid services if he does not want to overpay for the service. Unnecessary paid and free services accumulate in the following situations; it is better to get a list of additional MTS services in your personal account:

  • when changing the tariff plan;
  • when confirming receipt of various content services, for example, Gudok services;
  • at self-activation services during preferential use or “for interest”.

Today, MTS has offered to monitor your balance; in a report in tabular form in your Personal Account, services will be displayed, payment for which is included in the invoice. You can find out the list of paid services using SMS, USSD command, or the “My MTS” mobile application.

The user has the opportunity to choose the most suitable option in a certain situation. And so you can find out the services on MTS quickly and efficiently, and also keep track of the current package of paid content.

A request to disable services can be submitted through the support service; when checking your monthly bill, always pay attention to individual items so as not to pay for unnecessary services.

How to control paid services?

There are several ways to find out connected services from MTS for free using a telephone, smartphone and the Internet, which do not require much effort:

Using these methods, you can fully manage the services that are active and included in your bill.

Paid content

The main problem for users who do not want to overpay or receive unnecessary information, constitutes paid content.

It can be activated by accident or when some promotion is activated, a notification about which was sent via SMS. In some cases, the amount to be paid for content becomes significant. In this case, the “Content Ban 0” service will help, which can be activated for 0 rubles, that is, free.

The service blocks not only content, but also outgoing calls and SMS to entertainment services. Anything extra simply won’t be able to connect to your phone. The same can be done through the contact center by phone; the support service operates 24/7.

Disabling subscriptions in MTS ONLINE

Connection “Content Ban 0” (the service is free), recommended when the subscriber has checked and disabled the activated services:

Call tech. MTS support

How to use your Personal Account and the My MTS application to disable services?

In your Personal Account, you can activate the “Ban content 0” option.

List of paid services that are most often connected

Some services are activated by subscribers based on interests or within the framework of plans, and after the end of the promotion period or when switching to another tariff package remain connected in a paid format. After you have found out about the connected paid services in MTS. From them you can choose the most popular ones from the provider or subscribers, which sometimes need to be disabled.

Disabling popular paid options:

  • You can turn off the BEEP using the command *111*29#;
  • The “You have been called” service is disabled by command *111*338#;
  • The “Favorite number” service is disabled with the code *111*43#;
  • You can disable forwarding using *111*41#;
  • you can disable Anti-Caller ID, which prohibits number identification, by command *111*47#;
  • You can disable the “Locator” using SMS to 6677 with the text “OFF”; if you need to pause, then enter “PACKAGE STOP”;
  • the “Child under supervision” service is deleted after sending an SMS to 7788 with the text “DELETE”;
  • the “All Russia” roaming service in Russia can be disabled using *111*895#;
  • MTS Music music is turned off with the command *111*9590#;
  • The Internet assistant is deactivated using *111*24#;
  • “BIT”, “SuperBIT”, “MiniBIT”, “SuperBIT Smart” services are disabled using the commands *111*252*2#, *111*628*2#, *111*62#, *111*8650#, respectively;
  • You can disable GPRS using the combination *111*17#.

If you do not find your service in this list, go to the MTS website and check out official instructions, all connections and disconnections are free.

How can I find out the tariff and connected options?

Many options are included in the MTS tariff plan by default and are not paid additionally, so turning off due to financial burden is not advisable. What opportunities do subscribers have and how will they recognize the connected services on MTS? Again this can be done in several ways.

  1. Find out the tariff using the command: *111*59# (you may need the commands *111*1# to switch to Russian or *111*2# to transliterate characters in official messages).
  2. You can find out the tariff using Personal account immediately upon authorization on the website online.mts.ru.

Plan details and options, available to subscribers as part of the service, you can check on the MTS website by entering the name of the tariff in the search bar or click on the link of your plan - the system will display the details of the connected plan, where, for example, the subscriber may ask what kind of service is MTS School or any other. Additional services can be viewed in the “Tariffs and Services” – “Service Management” section.

Obviously, the most simple option management paid services and remains with its service package mobile application My MTS.

The variety of services offered by the operator confuses the average subscriber. Some services can connect automatically, others connect independently, but it is very difficult to keep all the services in memory.Using iPhone in Marketing

Basically, they automatically connect really, only useful services, for example: caller ID (free), who called and others. But there are also not very useful and free ones, because of which they will constantly be debited from your account cash. Such services can be horoscopes, weather reports, traffic information, etc. If your operator is Megafon, how can you find out what services are connected?

There are several ways, and the first of them is “Service Guide”. You need to visit the official page of this service, enter your mobile phone number and password. Entering this system you will be able to see connected services and disable them. Attention, to find out the access password, you need to dial *105*00# call on your phone. The password will be sent to you via SMS.

The second way is to do USSD request. To do this, you need to dial the combination *105# on your phone, select 3 - services, then 1 - list of connected ones in the menu that appears. In SMS you will receive information about all the services that are available on your number.

The third way is to call subscriber service, we have already mentioned that it is possible in several ways. Dial 8 928 2 000 000 and find out everything necessary information personally from the operator.

It also happens that no services are connected, but money is constantly withdrawn from the account. Most likely you have activated a subscription to SMS content. Instructions on how to unsubscribe should be on the official subscription website. Usually they are written in small print and hidden deep in the site, or call the operator and sort it out.

If you have questions, you know other ways to find out what services are connected, leave your comments.