Mac won't read external hard drive. iMac does not see new HDD

A sufficient amount of information is stored on the hard drive of any computer. And it may fail at some point for a number of reasons. If your MacBook doesn't see your hard drive, the problem may be:

  • viruses;
  • software failure;
  • a failed hard drive or hard drive cable;
  • faults on the board.

The hard drive itself may fail due to overheating of the computer itself, due to natural wear and tear, or due to liquid ingress. Yes, and defective HDDs and SSDs occur periodically. You can understand that there is a problem with the hard drive by the following signs:

  • The computer constantly reboots and does not boot completely.
  • A gray screen appears.
  • A folder with a question mark appears.

Troubleshooting

Before diagnosing your MacBook, you should try to determine the cause of the problem. You need to understand whether power is supplied to the hard drive itself, check which connector it is connected to (and try reconnecting the connectors). You can try connecting another hard drive, if possible. Does another drive also not work when connected to different connectors? The bridge on the board may be faulty.

If a folder with a question mark is flashing on a white computer screen, the file system of the hardest one may be damaged. A disk that the computer does not recognize will need to be formatted or attempted to be restored using specialized software. If you do not have the skills to restore a disk file system, it is better not to try it yourself, but to turn to specialists.

How does the repair work?

At the service center, technicians test both the laptop itself and the chips on the board that may be responsible for the malfunction. Cables that are known to work well (on other machines) are checked, and all connectors and screws are tested. All this is done after disassembling the laptop.

If the cable and connectors are working properly, power is supplied to the hard drive, but the disk does not boot, then the problem is on the motherboard. After identifying the problem, the technician offers the client repair options. When the hard drive itself is faulty, you will need to change it; if the problem is in the cable, then the cable is replaced; if it is in the bridge, then the bridge is replaced. Cases where “some contact has simply fallen away” rarely occur in reality.

An independent attempt to disassemble and test a laptop without knowledge and skills may lead to other damage! When a laptop is under warranty, it is better to contact the warranty center first.

Fair, not overpriced and not underestimated. There should be prices on the Service website. Necessarily! without asterisks, clear and detailed, where technically possible - as accurate and concise as possible.

If spare parts are available, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs require much less time. The website shows the approximate duration of any repair.

Warranty and responsibility

A guarantee must be given for any repairs. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.

Half the success in Apple repair is the quality and reliability of spare parts, so a good service works directly with suppliers, there are always several reliable channels and your own warehouse with proven spare parts for current models, so you don’t have to waste extra time.

Free diagnostics

This is very important and has already become a rule of good manners for the service center. Diagnostics is the most difficult and important part of the repair, but you don't have to pay a penny for it, even if you don't repair the device based on its results.

Service repairs and delivery

A good service values ​​your time, so it offers free delivery. And for the same reason, repairs are carried out only in the workshop of a service center: they can be done correctly and according to technology only in a prepared place.

Convenient schedule

If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient to fit in before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

The reputation of professionals consists of several points

Company age and experience

Reliable and experienced service has been known for a long time.
If a company has been on the market for many years and has managed to establish itself as an expert, people turn to it, write about it, and recommend it. We know what we are talking about, since 98% of incoming devices in the service center are restored.
Other service centers trust us and refer complex cases to us.

How many masters in areas

If there are always several engineers waiting for you for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken care of right away.
2. you give your Macbook for repair to an expert in the field of Mac repairs. He knows all the secrets of these devices

Technical literacy

If you ask a question, a specialist should answer it as accurately as possible.
So that you can imagine what exactly you need.
They will try to solve the problem. In most cases, from the description you can understand what happened and how to fix the problem.

We solve the problem of the inability to write files in OS X to storage media formatted in a popular format NTFS.

What is the problem?

There are many devices around us, USB flash drives and external hard drives that use universal file systems FAT32 And NTFS , developed by the company Microsoft. There are no problems with the first one: Mac OS X calmly reads and writes files to drives with a file system FAT32 . However, this system has one very significant limitation: the maximum size of one file cannot exceed 4 gigabytes.

In the age of FULLHD video, such a limitation seems ridiculous. Therefore, most users use the file system NTFS , in which the maximum file size limit is 16 terabytes. Mac OS X can only read information from disks in the format NTFS , but the recording is not available. There are several options for solving the problem, and below I will talk about the most popular ones!

I would like to immediately make a reservation that these methods have been tested on the operating system Mac OS X 10.9.5, but most likely most of them will work on Yosemite.

I use it as an external hard drive Seagate GoFlex Satellite 500GB. It does not have outstanding speed characteristics, but it has a built-in battery and Wi-Fi, which allows it to be used in conjunction with a tablet and smartphone.

Free methods:

1. Enable support using standard OS tools

Yes, this option is possible, but it has several significant disadvantages. First, you will need to be able to work with the command line. Secondly, this method is considered not very reliable, and there is a risk of damaging the file system. If you really want to, a full description of this method can easily be found on Google at the request "enable ntfs recording mac os" . There are a lot of points and nuances, so we will not consider it in this article.

2. Tuxera NTFS-3G

This is a free driver NTFS For Mac OS And Linux systems The developer has already stopped supporting it, but it worked on my system without any problems.

To install, you will need to download the distribution kit of the driver itself, which also includes the MacFUSE kernel, which will allow the driver to work.

– First you need to install MacFUSE.

– The installer will ask you which caching method to use. Choose better "No caching" , because In another mode, driver stability is not guaranteed.

After installation, you will need to restart your computer, after which the icon will appear NTFS-3G. Clicking on it will take you to the driver settings:

There is nothing useful here except the button to turn off the driver and delete it, and it is better not to touch any checkboxes.

After installing the driver, you can connect the hard drive and check the read and write speed. For this I use the utility Blackmagic Disk Speed ​​Test, which is available for download in the App Store.

Results of work free driver:

The read speed is normal for this hard drive, but the write speed is very low. Of course, for many users this performance will be enough. But if you want to get the most out of your hard drive, you will have to pay attention to paid drivers.

Paid methods:

1. Tuxera NTFS for Mac

This is a paid driver from the same developer as NTFS-3G. It is still being supported and improved to this day. You can download it from the developer’s website using the link. It is possible to download and test a 15-day trial version. Next, you will need to buy or remove the driver. The cost is $31, which at the current exchange rate turns into a rather impressive amount in rubles:

There are no special parameters during the installation process. After installation, you also need to restart your computer.

An icon will also appear in the OS settings menu Tuxera NTFS, which will contain the driver settings.

The read and write speed test results gave excellent results for this hard drive:

2. Paragon NTFS for Mac

A very popular driver. To be honest, before writing this article I had never even encountered any competitors. You can download the driver. The developers give you 10 days to get acquainted with the product. At the same time, the price of the full version of the product looks more interesting compared to its competitor from Tuxera:

The installation also takes place without any unnecessary questions, and the installer itself looks prettier:

There are no special options provided in the driver settings. You can enable/disable the driver:

The results of testing the speed of the hard drive were unexpectedly encouraging! Recording speed comparable to competitor from Tuxera, but the reading speed is consistently 5 megabytes per second higher:

When you connect an external drive to your Mac, the system automatically mounts it for further convenient use. However, in order to avoid various nuances in the interaction between the drive and Mac OS, additional measures should be taken to ensure the correct operation of the external media.

Note: I’ll say right away that this article is intended for those whose external drive does not work correctly with Mac, as well as for those who want to use an external hard drive specifically for working on Mac OS. Although initially most external drives should work adequately with all operating systems, unfortunately in practice this is not always the case and therefore there is a need to “tweak some things manually”

Most likely, your recently purchased external drive (if you haven’t done anything with it yet) will be in FAT 32 format; this format works great in OS X, but with some limitations. For example, FAT 32 does not fully implement data logging, which is necessary to prevent damage to information stored on an external drive. This format also lacks support for some file system resolutions.

So, if the drive is not working properly, or if you want to make a special external drive for Mac, then first you need to format it:

Attention! Formatting will destroy all your data on the external drive, so take care of transferring or backing it up in advance.

1. Go to disk utility and select your external drive in the left panel;

2. Now select the tab disk partition;

3. Next you need Vpartition schemechoose section 1(unless you have a need for multiple sections, of course). And after that we set a name for our volume (optional) and in the drop-down list format choose Mac OS extended.

4. Only a few minutes left to complete parameters choose GUID partition scheme, click OK and apply all changes made. (by the way, it is prepared in exactly the same way).

After formatting is completed, the system must re-mount the external drive with the specified changes and ready for further use.

How to check a formatted external drive for Mac

This item is for the most meticulous (like me :) who finally want to make sure that their newly formatted drive will work with Mac OS as “native”. For this in the same disk utility select an item erase, and then security settings. In the window that appears, move the slider to the next mark to the right (this is the optimal balance between speed and security of the scan), now click OK And erase.