What is an eBay auction - the intricacies of an online auction. What is eBay and what are its advantages in comparison with analogues? eBay Company

History of development

The famous story of how eBay was created so that Pierre's fiancée could trade PEZ dispenser toys with other collectors was made up in 1997 by the company's public relations manager, which was later confirmed by the company itself.

The first item sold on AuctionWeb was Omidyar's faulty laser pointer, which fetched $13.83. Having contacted the buyer, Pierre asked him, “Did you understand that the laser pointer is faulty?” In a response email, the buyer explained, “I am a collector of faulty laser pointers.”

AuctionWeb was initially completely free, and gradually began to attract sellers and buyers. By the end of 1995, the site was hosting thousands of auctions.

Business model

The main idea of ​​eBay is to provide sellers with an online platform for selling any goods. eBay itself acts only as an intermediary in concluding a sales contract between the seller and the buyer. Payment for the goods and their shipment occurs without the participation of eBay. Sellers pay a fee to use the platform, usually consisting of a listing fee and a percentage of the sale price. eBay is free for buyers to use. Since eBay's profit directly depends on the volume of sales made using this platform, it has fairly liberal conditions. Any goods and services that do not violate the laws of the country in which the corresponding eBay branch is registered and are not blacklisted by eBay are permitted for sale.

When selling, the seller has the opportunity to choose one of three models:

  • Auction sale English Online Auction

This is the selling method that has made eBay successful. The seller indicates the starting price of the lot, the start time of the auction and its duration. Anyone interested can place a specific bid on this lot at any time, but the bid may be outbid by other potential buyers. Current rates are available for viewing at any time. The auction participant whose bid was the highest at the end of the auction receives the right to purchase the goods. The final purchase price is not equal to the maximum bid, but rather exceeds the second highest bid per currency unit (for example, USD or EUR). Thus, eBay implements a second-price auction (a special case of the Vickrey auction).

  • Sale at fixed price English Fixed Price

The seller offers his goods at a pre-specified price ( Buy It Now) until a certain point (end of trading). The right to purchase is granted to the first bidder who agrees to pay the specified price. It is permissible to combine sales at a fixed price with sales at auction.

  • Advertisement English Ad Format

The seller creates a perpetual listing that will be displayed in a section of the eBay website that contains only that seller's items. In similar sections called eBay Shop, the seller can create advertisements without specifying an expiration date. Additionally, this section lists the seller's products that are currently being sold at auction or at a fixed price.

Additionally, eBay offers services to facilitate the conclusion and execution of a contract. These include, in particular, the VoIP system Skype and the online payment system PayPal.

The company's current business strategy is to increase profits by increasing the number of international sales. eBay currently operates in more than 20 countries, including China and India. The only country where eBay has not yet succeeded is Japan, where Yahoo has a virtual monopoly on the online auction market.

Intermediaries

Despite the fact that the eBay auction has several local branches (in the UK, Germany, Holland, and other countries), it does not have its own branch in Russia, although a Russian version of the site has recently opened. Many auction sellers also do not ship their items to Russia and the CIS countries for fear of fraud. For this reason, services of intermediaries have developed, offering services for the purchase and delivery of goods from the eBay auction to Russia and the CIS countries.

Differences between online auctions and traditional ones

An online auction, also known as an “online auction,” is organized via the Internet. Unlike conventional auctions, online auctions are conducted not on the basis of personal participation of buyers in them, but remotely. You can participate in them from anywhere in the world and place bids through the auction website or a special computer program. The end date of an online auction, unlike traditional auctions, is set in advance by the seller himself when placing the goods up for auction. In ordinary auctions, the struggle continues as long as the auction rates increase. At the end of the online auction, the buyer must transfer money to the seller by bank transfer (less often in cash, for example, when receiving the goods in person), and the seller must send the goods to the buyer by mail to almost any country in the world. The limits of possible shipment of goods are indicated by the seller himself in advance. Online auctions are an integral part of e-commerce.

Unusual situations at auction

These include:

  • Making changes to the description of a lot after it is put up for auction.
  • Changing the starting price of the lot, shipping costs and payment form.
  • Early withdrawal of a lot from auction.
  • Crossing out an unwanted buyer.
  • Refusal to participate in the auction after placing a bid.
  • Refusal of the buyer to pay for the goods.
  • Failure to receive goods after payment.
  • Refusal to refund for goods received that do not correspond to the description.
  • Latest changes to eBay auction

Since February 2008:

  1. The seller has no right to leave negative or neutral feedback: either positive or none.
  2. On the German auction site - ebay.de, in the case of a starting price of 1 euro and the goods are not sold, the seller does not pay anything to the auction.

Acquisitions

  • In May, eBay acquires online payment system Billpoint, which was later shut down after acquiring Paypal.
  • In 1999, eBay acquired Butterfield & Butterfield, which was sold in 2002 to Bonhams.
  • In 1999, eBay acquired Alando auction from Mark and Oliver Samwer for $43 million, which was then transformed into eBay Germany.
  • In June, eBay buys Half.com, later integrated into the eBay Marketplace.
  • In August, eBay buys Mercado Libre, Lokau and iBazar, Latin America's largest online auction sites.
  • In July, eBay acquired PayPal for $1.5 billion.
  • July 11 eBay Inc. acquires EachNet, a leading Chinese e-commerce company, for approximately $150 million.
  • On June 22, eBay acquires Baazee.com, a leading auction site in India, for approximately $50 million.
  • On August 13, eBay acquires 25% of craigslist.org by acquiring an existing shareholder.
  • In September, eBay made a significant push into the Korean market by acquiring 3 million shares of the Korean online trading company, paying approximately 125,000 Korean won (about US$109) per share.
  • In November, eBay takes over Marktplaats.nl for €225 million. It was a German company that owned 80% of the auction market in the Netherlands and received income mainly from the sale of advertising.
  • On December 16, eBay acquires rent.com for $30 million in cash and $385 million in eBay stock.
  • In May, eBay absorbs Gumtree, a UK-based network of advertising sites.
  • In June, eBay acquired Shopping.com, a site that provides product and price comparison services, for $635 million.
  • In August, eBay buys Skype for $2.6 billion in cash and stock.

Some particularly valuable items sold on eBay

  1. Shakespeare's 340-year-old Prince of Tyre manuscript, which survived the Great Fire of London in 1666 (£5m)
  2. Grumman Gulfstream II aircraft ($4.9 million)
  3. Yellow 1993 McLaren F1 ($1.7 million) (only one yellow McLaren F1 exists in the world)
  4. Honus Wagner baseball card Honus Wagner) 1909 ($1.65 million)
  5. Diamond Lake Resort, in western Kentucky, USA ($1.2 million)
  6. Joe Jackson's Black Betsy Bat ($577,610)
  7. A round of golf with legendary golfer Tiger Woods ($425,000)

Largest items

One of the largest items sold on eBay is a World War II-era submarine sold by a small New England town after the city decided it no longer needed the relic.

The largest failed auction

One of the largest items ever to come up for auction was a decommissioned aircraft carrier. The item was created by an anonymous seller from Brazil on eBay Motors.

Unusual items

  • In June, Utah resident Caroline Smith sold the right to permanently tattoo someone's advertisement on her forehead for $10,000. The popular virtual casino Golden Palace took advantage of this offer.
  • In May, a Volkswagen Golf previously owned by Cardinal Joseph Ratzinger (a month before he was elected Pope Benedict XVI) was sold for €188,938.88. The buyer was the GoldenPalace.com casino
  • In 2004, a Seattle man sold a photo of himself wearing his ex-wife's wedding dress. Much to his surprise, he received much more for this photo than he bargained for. At first, he just wanted to sell the dress to get some money for it to buy Seattle Mariners tickets, but the bids exceeded several thousand dollars, and the seller himself received many marriage proposals from buyers.
  • In September 2004, the owner of MagicGoat.com sold the contents of his trash can to a high school art teacher, whose students wrote essays about the trash.
  • 50,000 year old mammoth. The giant was put up for sale in 2004 by its German owner due to lack of storage space, and was sold for £61,000. Experts confirm that this is one of the best preserved mammoth skeletons in the world, containing 90% of the original bones.
  • The owner of Cockeyed.com sold advertising space on his website equal to one pixel for 21 days for $100.
  • Water that was allegedly left in Elvis Presley's cup that he took to a North Carolina concert in 2015 sold for $455.
  • Painting by an American artist Bill Stoneham"The Hands Resist Him", offered for sale with a mystical backstory telling of unusual phenomena associated with it.
  • The California city of Bridgeville has been put up for auction three times. In 2002, it was sold for $1.77 million, but after inspecting the “goods being purchased,” the buyer backed out of the deal. In 2006, another owner put it up for auction for $1.75 million. The owner tried for several months to sell it for $1.3 million.

Cases of deception

Despite the relatively low percentage of cases, deception and fraud still occur on eBay.

The most important fraud prevention mechanism is eBay's user rating system. After each transaction, both the seller and the buyer can leave a review about the partner that affects his rating. reference). There are three rating options: “positive”, “negative”, or “neutral”. A review is a brief comment on a completed transaction. Since 2008, sellers have been prohibited from giving negative feedback to buyers.

In case of fraud, the buyer or seller can file a complaint with eBay, as well as use legal methods to influence the partner. However, in most cases, for low value purchases, only the eBay rating system is used.

see also

Notes

Bibliography

  • Baykov V.D., Baykov D.V. How to learn to work on the eBay online auction. - DMK-Press, 2007. - P. 192. - ISBN 5-94074-354-4

Serebryakov D. RUeBay. - ruebay.ru, 2007. - P. 55.

  • Safonova Elena Anatolyevna Secrets of the eWow international auction for Russians. Home business. - M.: "Williams", 2007. - P. 144. - ISBN 978-5-8459-1294-7

Links

  • eBay USA(English)
  • eBay Australia(English)
  • eBay UK(English)
  • eBay Germany(German)
  • eBay Canada(English)
  • eBay Russia(Russian)
  • eBay Ukraine(Russian)

Activision Blizzard · Adobe Systems Incorporated · Akamai Technologies, Inc.

· Altera Corporation · Amazon.com, Inc.
Amgen Inc. · Apollo Group, Inc. · Apple Inc.

· Applied Materials, Inc. Autodesk, Inc.

· Automatic Data Processing, Inc. Baidu.com, Inc.

· Bed Bath & Beyond Inc. · Biogen Idec Inc · Broadcom Corporation · C.H. Robinson Worldwide, Inc. · CA, Inc. · Celgene Corporation · Cephalon, Inc. · Cerner Corporation (CERN) Check Point Software Technologies Ltd. · Cintas Corporation · Cisco Systems, Inc.


· Citrix Systems, Inc.

But there is still some truth in the legend: the original version of eBay (named AuctionWeb, not eBay) was conceived as a hobby, which over time grew into a serious business. The first transaction through the company's auction took place in the very first days of work. Some claim that Omidyar first put up for sale an old, broken laser pointer, while another source claims that it was a laser printer, also broken.

The proceeds from the transaction amounted to 13 dollars and 83 cents.

Gradually, the online auction eBay gained popularity, and with it new visitors who wanted to get rid of unnecessary things. Two years after the first sale, Pierre already looked at his hobby differently. He decided to turn an amateur online auction into a full-fledged business.

And the interesting fact is that Omidyar himself spent only $30 on eBay. And the number of lots at the end of the first year already exceeded 1000 per month.

The name AuctionWeb disappears in 1997, replaced by the well-known and familiar one today - eBay. Thus, Omidyar was able to tie himself to the consulting company he owns, Echo Bay Technology Group. EchoBay.com, as it turned out, was already taken. It belonged to the gold mining company Echo Bay Mines. This forced Pierre to shorten the name of the online auction site to eBay.com.

The auction was a success - eBay.com at that time was the only platform that did not charge a commission for a completed transaction. Similar projects, as a rule, charged their visitors up to 35% of a successfully completed transaction.

And it was the growing number of transactions that made Omidyar change his view on eBay. Before this, the young founder had not even thought about seriously developing an online auction. Pierre realized that he was able to come up with and implement something relevant. Having decided to put all his efforts into the development of the project, the programmer comes up with principles that were taken as the basis for the existence of eBay:

These three principles are still fundamental to eBay today.

In just a couple of years of its history, eBay has achieved visible success and was able to take a leading position among other online platforms in the United States. But along with turning his hobby into a serious business, Pierre faced serious problems: running the project required large expenses. In this regard, Omidyar decides to cover part of the costs by introducing a commission on eBay for each successful transaction.

Since then, eBay has charged 6% of the item price.

Then Omidyar realized one more thing: for the further growth and prosperity of his company, he needs a good manager who understands the logic of business processes. While searching for such a person, Omidyar even approached the founder of Apple, who in those days was free and open to cooperation. However, Jobs could not accept the offer that interested him, as he returned to his own Apple corporation.

Eventually Pierre Omidyar finds the right man. He becomes the manager of the Hasbro company (production of children's toys) - Margaret Whitman. After negotiations, Whitman leaves his post at the toy company and moves to eBay.

And an interesting coincidence: with the advent of the CEO in Omidyar’s company, competition in the online auction market is sharply increasing. Large companies like Yahoo and News.com sensed big profits and launched their own auctions. And besides, they began to actively promote them.

Yahoo, for example, introduced a 0% commission for a successful transaction at its auction. eBay, in response to this, began actively purchasing a variety of small auctions around the world. In 1999, eBay acquired the German auction Alandom for $43 million. It later became eBay Germany. A year later, Half.com was acquired, which later became part of the eBay Marketplace.

In 2001, eBay entered the Latin American market by acquiring local auctions Lokau, iBazar and Mercado Libre. eBay then enters into an agreement with AOL.

Around the same time, eBay began checking sellers and buyers through credit bureau databases. This verification increased user trust in eBay. Especially among those who are traditionally wary of making purchases through online auctions.

What made eBay even more competitive was the addition of cashless payment options when paying for purchases (credit cards). This method was then gaining popularity and eBay paid attention to it at the right time. The logical conclusion of the introduction of cashless payments was the purchase of the PayPal payment system in 2002. Its value at that time was $1.5 billion. Purchased in 1999 under the name Billpoint, it was closed immediately after the purchase of PayPal.

Thus, eBay has become an indestructible leader in the online auction market in almost all countries of the world. There are very few states left in which this is not the case. For example, in Japan, the online auction from Yahoo always holds the leading position.

In 2003, another major transaction took place, as a result of which EachNet, a leader in the Chinese e-commerce market, came under the control of eBay. eBay paid $150 million for it.

A year later, eBay buys:

  • Indian online auction Baazee.com worth $50 million;

  • 25% share in craigslist.org;

  • shares of “Korean online trading company”;

  • Marktplaats.nl project worth $225 million.

The last transaction completed by eBay that year was the purchase of rent.com for a record for that time 415 million dollars, of which the company paid 30 million with its shares.

The beginning of a new round in the history of eBay was the purchase of Shopping.com in 2005 for $635 million, followed by Skype acquiring VoIP for $2.6 billion.

In 2006, eBay bought the Swedish online auction site Tradera.com for $46 million. And a year later - Afterbuy (developer of various software for auctions).

Today, eBay still holds a leading position, which is facilitated by a well-chosen business model. Quite simple to understand, it is based on the help of online auction users: cases of fraud are rare on eBay, because it is possible to leave a review in the seller’s profile.

The projects implemented by eBay are represented in more than 20 countries on the planet, including the newly developing India and China. You can sell at auction whatever your heart desires, excluding items that are prohibited by the laws of the country. For example, in the United States, firearms are blacklisted and cannot be sold or purchased online.

To complete the story, I will give a list of the most expensive lots on eBay. In ascending order of price tag:

  • 1. A round of golf with game legend Tiger Woods ($425 thousand)

  • 2. Bat that belonged to the famous baseball player Joe Jackson (cost $577,610 thousand)

  • 3. Ferrari Enzo ($975 thousand, in December 2005)

  • 4. Resort in the USA, in Western Kentucky, Diamond Lake ($1.2 million)

  • 5. 1909 baseball card owned by Honus Wagner ($1.65 million)

  • 6. McLaren F1 yellow 1993 ($1.7 million) - the only one in the world

  • 7. Aircraft manufactured by Grumman Gulfstream II ($4.9 million)

  • 8. Shakespeare's 340-year-old manuscript (Prince of Tyre) that survived the great fire of London in 1666 ($5 million).

And on the list of the most unusual lots in the history of eBay was, for example, a cup with the remains of water, which, according to the owner, was taken by Elvis Presley to a concert in North Carolina in 1977 (sold for $455). Another funny thing happened when in 2004 a man decided to sell his ex-wife’s wedding dress. To do this, he photographed himself in this dress and posted the item on eBay. He wanted to raise money to buy Seattle Marines tickets, but the bids far exceeded his original expectations. During the auction, the seller himself received a fair number of marriage proposals from his buyers.

In RuNet, the history of eBay began on February 23, 2010. On this day, the eBay International Trade Center in Russian became available at http://www.eim.ru.ebay.eu/. And on June 20, 2012, an eBay representative office was opened in Russia. The head of the Russian representative office was Vladimir Dolgov, who had been managing the Russian office since 2005. It is interesting that Dolgov in 2000-2005. already worked in the field of online sales - in.

On October 8, 2012, Dolgov announced that the Ebay online auction would use only the Paypal payment system for payments in Russia. And since withdrawal of funds from Paypal through Russian banks is not available, Russians will not be able to trade on Ebay. Which, of course, is very sad.

That's all I wanted to tell you about the history of Ebay. Its development will certainly not stop there. And I am sure that we will hear a lot more news from the camp of this online auction.

We wish Ebay every success. May his story last long. And we all wish good health to follow this story.

EBay is an American corporation that provides services for the sale of goods and the organization of online auctions, interfaces for instant payments and online stores. Initially, the resource was called Auction Web and was founded back in 1995 in the USA. In the same year, the basic principles by which trade in goods is carried out today were founded. The name ebay was given to the company in September 1997. In Russia, the official representative office of the online auction was opened in 2012.

The resource is distinguished from other stores by both the availability of goods that can be purchased immediately and the availability of items for which auctions have been announced. The auction begins with the minimum amount assigned by the seller for a given item. All users of the resource who wish to purchase an item increase the price of this item until the auction period expires and the auction is declared closed.

Sellers can be any company or individual, and almost any product can be sold.

The user who offers the maximum price for the position is declared the winner of the auction. Within some time, the seller may contact the winner or immediately send the parcel according to the delivery conditions mentioned in the order.

Registration and payment in the store

In addition to trading, the standard online store interface is available on the site. Among all items, both new goods from manufacturers of electronics, clothing and other general items, as well as used ones, are presented.

To make purchases on the site, you must go through the registration procedure and provide personal information. The site interface is presented in language. To pay for any items on eBay, the PayPal payment system is used, which today is one of the most popular abroad. Before using the service, it is advisable to register your wallet on the official website of the payment system.

Since September 2013, the PayPal service supports replenishment and withdrawal of funds from the wallet to the bank account or card of the account owner.

Among the sellers there are those who send goods abroad through additional delivery charges. To place an order, click on the Buy it Now button and specify the shipping options for your account. Before making a purchase, make sure that the seller ships goods abroad (International Shipping) and the shipping cost meets your conditions.

1 vote

Greetings, dear readers of my blog! Tell me honestly: how many things are in your closet that you stopped wearing a long time ago or never wore at all? And how long has it been since you last cleared out your balcony or storage room for unnecessary things?

Or maybe your grandfather was a collector, but you don’t like this hobby, and everything he collected is now gathering dust somewhere on the mezzanine.

Everyone is familiar with this situation: the thing is not needed, but it’s just a shame to throw it away. So why throw it away if you can sell it at a profit? I suggest you take a closer look at the eBay online auction.

What is eBay?

Ebay – what is it and how to use it? This is a company that runs a website of the same name, where anyone can buy or sell almost anything. There are no geographical boundaries - no matter where a person is, he can buy any product and receive it (if it is not prohibited in the country of his residence, of course).

EBay acts as an intermediary between the seller and the buyer. It provides a platform for the auction. Previously, he did this for free - to attract an audience, but now sellers pay for the “place” for their lot, and also give 10% of its value after the sale. There are other paid services, but they are not required. Well, the buyer only pays for the purchase itself; he does not need to make any additional contributions.

Advantages and disadvantages

Why is eBay so popular? Because a large number of buyers attracts new sellers and vice versa. This is such a vicious circle, or, better said, a spiral - due to this, the site is developing more and more.

This site has many analogues. I can name Avito and Yula as the most popular in RuNet. These are good online stores, but not so well known throughout the world. It is more profitable to use eBay, because there are many times more potential buyers there.

Don't worry about not being able to buy or sell something to someone on the other side of the world because of the language barrier. The site is translated into various languages, including Russian.

Turning to the history of the creation of this site, I learned that the first item sold on eBay was a broken laser pointer - the buyer collected them. What I mean is that everything can be sold. There will be at least one person who will be interested in what you want to throw away. What a good thing the Internet is!

Of course, not everything is so smooth. On eBay, like everywhere else, there are scammers: you paid for some product, but in the end they simply passed you through - no money, no “bought” item. There are many other unpleasant situations. How to isolate yourself from them? The most important thing is to be attentive to the seller.

Firstly, they are all evaluated by users of the resource. If the rating is low, it is better to choose another seller. Be sure to read reviews - the more, the better. It’s also worth paying attention to what was sold from the account before. It is quite possible that the scammer “earned” a good rating for himself on cheap things, and now he is trying to smuggle in something expensive and cheat the buyer after payment.

I advise you not to rush to the first product you like in the catalog - spend a little more time, dig deeper, and perhaps you will find a more profitable option.

The buyer can also deceive - he will place an order, but then refuse to pay for it. Here again you need to pay attention to the rating (yes, buyers have it too).

As for payment, all monetary transactions are made using . So you will need to register there. You can do without this, the site has an adaptation for accepting payments from cards, but PayPal has many advantages.

The site itself has a Security Center where you will find lots of tips and a Conflict Resolution Center. As you can see, eBay tries to keep fraud on its platform to a minimum. The company cares about its customers and if you are careful you will be fine.

Your own online store

If you are interested in such a business, you can create and. You will buy things on the same eBay or Aliexpress and sell them from Russia. This can be difficult to do on your own, so I would like to recommend you the course by Mikhail Rusakov “ Creating an online store on OpenCart ».


It is inexpensive, 4,700 rubles, and from it you will get all the necessary knowledge and even more. It’s even easier to create a landing page - . I have prepared for you in this case too course by Sergei Sadovnikov .


Well, now you know what eBay is and how it can help you in business. I hope this article was helpful. If so, then tell your friends about the blog and subscribe to public Start Luck VKontakte !

Well, I wish you good luck in all your endeavors and say goodbye!

Thousands of online purchases are made every day on the Internet. A significant part of them takes place on eBay, one of the popular auction-type trading platforms. What is eBay, how to use the platform website and purchase goods?

How does the auction work?

Which was founded in the USA. Today, residents of various countries order goods here. Sellers can be ordinary people who need to sell used items, or those who are starting their own business without investing large sums at the initial stage.

A seller on eBay gets the opportunity to bring goods to the target audience and sell things without much investment.

At the same time, buyers have a wide choice from a large number of offers on the site at an affordable price, and sometimes even for ridiculous money.

So what is eBay? This is a service where anyone who wants can buy things. The main thing is your solvency, as well as the ability to deliver goods to your country. The auction does not limit trading opportunities; this can only be done by the seller at his own discretion.

For example, the largest American branch of eBay conducts more than 90% of payment transactions through , so sellers often refuse another payment method. In addition, sometimes American sellers refuse a buyer because they do not want the hassle of transporting the order.

What can you buy on eBay?

We figured out the advantages of eBay, as well as what it is. Now let's talk about what you can buy here.

As practice shows, the eBay trading platform provides the opportunity to buy almost any product. It's much easier to point out what's not for sale on eBay than to list all the available items at auction. Here they buy real estate, appliances, household goods, branded clothing, antiques, and much more. These can be items with a used status or completely new; broken, repaired and ready to use.

Types of bidding

There are two types of bidding on the site: bidding with a fixed price (or “buy it now” - "buy it now") and auction.

Auction trading provides the buyer with the opportunity to purchase goods by placing bids during the auction. The one who offers the highest price receives the goods. Bidding with fixed prices does not require a bid from the buyer, because the product can be purchased at the price indicated on the page by the seller.

At an auction, the seller has the opportunity to specify a reserve price, below which it is impossible to buy the lot put up for sale. Buyers are, as practice shows, much less interested in this type of auction than auctions without a fixed reserve. This is due to the fact that reserve prices do not allow you to win goods at a record low price, and this opportunity is sometimes one of the reasons for using the service.

Bidding with fixed prices does not exclude the buyer’s right to offer his own price for the product - If you do not try to save unnecessarily and reduce the price by several roses, then using this option, you will pay 5-10% less.

Both varieties can be combined in the same auction. So, some items on eBay are put up for auction, but the description indicates the “Buy it now” option. Then the buyer has the opportunity to choose - place a bid and participate in the auction, or buy the product at the minimum cost and pick it up immediately.

Customer ratings

eBay is made up of sellers and buyers. Each client of the trading platform, after selling or purchasing a product, has the opportunity to vote and evaluate the work of the seller or the responsibility of the buyer. For example, the former may speak positively about buyers for prompt payment for the item, while the latter praise the sellers for the high quality of the product, compliance with the described characteristics, and attentiveness. However, reviews from those who do business on eBay matter more.

The ratio of negative and positive reviews from the seller allows buyers to evaluate his work. The more positive recommendations (“Positive Feedback”), the more likely it is that you will enjoy working with the seller and will not have to worry about the delivery and quality of the product.

Guarantees and buyer protection

Before that, it is important to familiarize yourself with the seller's rating on the site. If you realized after payment that you were faced with deception and fraud, then you can ask for help (of course, if you paid for the goods using this payment service).

If the product was purchased on the American branch of eBay, then the order is protected by a special program from the trading platform. This function ensures, if necessary, a refund to the buyer (i.e. compensation for damages).

eBay WorldWide Program

In browsers, you can often see an extension or desktop program called eBay WorldWide. What is this program? This program guarantees the successful purchase of lots and the sale of items on the eBay website. Access is possible from different countries; you can change the domain in the My eBay menu. Please be aware that when you go to the eBay Worldwide option on the marketplace site, you will not see all listings in all countries. You will only see products from the UK or US. This is why changing your country's settings is important for unlimited shopping.

New versions of the program have a length converter and a special calculator. Using quick access buttons, you can order goods, view lots, quickly contact technical support, or link to another site.

Why is eBay profitable?

The answer to the question of whether it is profitable to sell or buy on eBay is obvious. With the help of this platform, sellers can increase their sales or say goodbye to things that are no longer needed.

Buyers, in turn, find it convenient to work with a wide assortment and order lots at minimal prices, without the risk of encountering scammers and not getting their money back in case of fraud.

For more information about what eBay is, watch the video: