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Delivery by courier to track the parcel. SDEK postal tracking

In this article we will talk about the method of delivering parcels from Aliexpress through the SDEK courier service.

Is the delivery of CDEK parcels to Aliexpress tracked?

Delivery by SDEK

Tracking of goods is available throughout the entire route. Recently, the company has become especially popular, as smartphones, tablets and other electronics are sent through problem databases. In addition, since the service is a courier service, small items are sent through it very rarely.

First of all, the company is positioned as a courier company with home delivery.

How to track a parcel from Aliexpress sent via SDEK?

Before you know how to track an item shipped via SDEK, it’s worth understanding what companies look like. There are currently two formats:

  • ETSSD1000808985YQ
  • YDACK5000035364YQ

As you can see, these numbers have nothing to do with the international format, and therefore cannot be tracked on the Russian Post website. But this can be done on the official website SDEK .

  • On the main page, select

  • Next, on a new page, you will be asked to indicate the invoice number. In this case, the provided one is

  • Paste it into the appropriate line and select "Track"
  • After this you will see something like this:

SDEK statuses

How and how long does it take to send a parcel from China via Aliexpress and SDEK?

In addition to tracking, each buyer is also interested in the speed of cargo delivery. Approximately it is 15-25 days. Please note that this period begins to count from the moment of actual shipment, and not from the moment you receive the tracking number. As a rule, reliable sellers do this 2-3 days after payment for the order.

How does SDEK deliver parcels to the regions?

Sending SDEK parcels

Around the country, parcels are delivered to special delivery points, from where you can pick up your order. Or you can wait a little and the courier will contact you to clarify the place of delivery of the parcel.

If you cannot pick up the parcel yourself, you can ask a relative to do so, but just in case, he should have a photocopy of your passport with him. She may not be asked, but anything can happen, so it’s better to be on the safe side.

In conclusion, it is worth saying that, as a rule, tracking and delivery of parcels via SDEK does not cause any particular difficulties. In any case, when the product is registered in the warehouse, you will receive an SMS notification.

About other methods of delivering parcels from Aliexpress you can find out by clicking on the corresponding title below.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

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The transport company SDEK has been operating in our logistics solutions market for about 16 years, however, the company’s services have become familiar to a wide range of people not so long ago. Initially, when creating the company, the goals were much more modest, and the plan only included the development of the Siberian region and the Far East. However, in 2014, SDEK opened its first office in Beijing, making it the number one delivery service focused on courier delivery from China to Russia and the CIS. SDEK shipment tracking is available at all stages of the package moving from sender to recipient. Recently, the number of sellers offering SDEK delivery has not increased significantly, and has even made sending goods through SDEK a regular process. Basically, various equipment is sent through SDEK - smartphones, tablets and other electronics. Considering that delivery is by courier, small items are sent quite rarely.

The transport company SDEK positions itself primarily as a courier express delivery to the door, something like FedEx, only in our realities. Let’s try to figure out how successful they are, whether SDEK tracking of shipments from China is available and how long it takes for packages to be delivered.

Despite the fact that SDEK cargo tracking using an invoice is available on the company’s official website, we will send it via SDEK using a track code, the tracking process itself will not change in any way, the track code will simply act as the invoice number.

The thing is that parcels coming from China through SDEK, as a rule, reach the border with Russia by local forces, who assign them track codes, after which SDEK picks up the parcels that have successfully passed customs clearance and after that SDEK tracking of the cargo begins across Russia.

At the moment, the following track code formats are typical for SDEK cargo from China:

  • ETSSD1000808985YQ
  • YDACK5000035364YQ

As you can see, the CDEK track code format has nothing to do with the UPU format, therefore, it will not be possible to track such parcels as regular postal ones. However, SDEK tracking of goods using the invoice. We would like to note right away that the letters in the track code format may differ from the letters in the example, but from the general mask you can understand that the cargo belongs to SDEK. At the beginning of such a track code, as a rule, there are 5 letters, followed by a ten-digit number that ensures the uniqueness of the shipment and at the end two letters, at the moment it is “ YQ", other variations are possible in the future.

You can track SDEK shipments, as already noted, on the transport company’s official website in the tracking section, as a result of which you will see something like the following picture.

By the way, after entering the track code and clicking “Track”, in addition to the status of the parcel movement, the number of the invoice created for you will be indicated, by which you can also track your parcel traveling by SDEK.

First of all, buyers are usually interested in the speed of delivery, and only after that quality, service, etc. Delivery times for SDEK cargo from China to Russia currently range from 15 to 25 days. This means the time from the actual shipment, and not from the moment the track code is issued. For example, the parcel is actually sent usually on the 2-3rd day from the moment the track code is issued, good ones too, but their delivery can take up to 7 days.

So that you can clearly imagine the route of SDEK cargo from China to Moscow, we will try to describe the typical route for moving such a parcel. After the actual shipment, it is sent to Suifenhe, usually arrives there in 4-6 days and is handed over to the customs service. Customs clearance takes about 4-8 days, depending on the load at the checkpoint. After successfully passing through customs, the parcel finally arrives at the disposal of the transport company SDEK. Geographically, it is located in Vladivostok. The next day she reaches Khabarovsk, from where she departs by plane to her destination.

SDEK courier delivery operates from 10 a.m. to 6 p.m., so if, for example, your parcel arrives at its destination after 6 p.m., delivery will be scheduled for the next day. The courier will contact you in advance and agree on a convenient delivery time.

In the aisles of the Moscow Ring Road, you can reassign a new delivery location for free, if necessary, this can be done either by phone or on the website, at, you can also set a new date there, for example, if you are currently out of town. In addition, you can independently pick up the parcel at the SDEK pick-up point (POP) in your city; see the addresses on the official website of the transport company.

Pickup from the SDEK pick-up point is available after your parcel has arrived at its destination and is in the company’s warehouse. If you plan to pick it up from the pickup point yourself, without waiting for the courier, we recommend that you call first and notify the employees that you will be picking up the parcel yourself. SDEK pick-up points in Moscow, where you can also find pick-up points for SDEK orders in your city.

If you need to receive a parcel from SDEK, but you can’t manage it in time, then the courier can give the parcel to your relative, for example, but just in case, make sure that upon receipt he has a photocopy of your passport in his hands, it may not always be necessary, but once in a while no need to.

In conclusion, we can say that tracking SDEK shipments does not cause any difficulties; moreover, after the parcel arrives at the warehouse, you will receive an SMS notification. Reviews about SDEK are overwhelmingly positive, so if you are on the same or offered such delivery, then try it and you won’t regret it.

In cases where the goods arrive with mechanical damage, the seller is almost always to blame; there is no point in blaming the transport company. We always recommend, after ordering a product, to ask for a better packaging of the parcel, the sellers always agree without further ado, one message can radically change the situation, so don’t be lazy and once again write a few lines to the seller before the actual shipment.

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It is worth immediately noting that this type of delivery is usually used by other transport companies. That is, the parcel first goes from the sender’s country (export) and before import (arrival in the destination country) by one transport company (usually ehy express, sf express, etc.), and at this time the track number can be tracked on their website to check the tracks , and after import, the parcel is delivered to the destination country using SDEK. In this case, you will most likely be given an invoice number (or it will be indicated in the track number information on the website of the original delivery service) and you will be able to track the track number on the SDEK website, and on the tracker of the sender’s company there is also often track information on everything routes. For an example of this "double shipping" you can look at the articles on shipping.

The CDEK company (in Russian SDEK, also searched for the word SDEK) is one of the five largest courier companies in Russia on the market express delivery. The company is also a member of the National Association of Distance Trading (NADT). Currently the company has more than 300 branches and representative offices, and delivery is possible to more than 5,000 locations.

The track number, as a rule, consists of numbers or ends with a letter and looks like - xxxxxxxxxx, xxxxxxxxxxxE.

Delivery is carried out by a courier to your apartment or office, against signature; to verify your identity as the recipient, you must present a passport.


The SDEK courier service is among the leaders in the cargo transportation market. Branches are open in all major cities of Russia, 8 countries of the near and far abroad. The SDEK company has been delivering postal items, goods, and equipment for 17 years. The company is actively developing, attracting new clients and partners.

Basic information

General Director of SDEK: Leonid Goldort.

Chairman of the Board of Directors of SDEK Evgeniy Tsatsura.

The official website is located at https://www.cdek.ru

English version for foreign partners or clients http://cdek-express.com

Phone for inquiries: 8-800-250-04-05.

The abbreviation in the company name stands for “Express Courier Delivery Service”. The company quickly transports cargo to 20 thousand cities in more than 200 regions and countries. The speed of delivery of all items and the quality of services provided corresponds to the transcript.

The main sorting centers operate in the cities of Dzerzhinsky (Moscow region) and St. Petersburg. The central office of the logistics company is located in Novosibirsk.

TC has a staff of 10 thousand employees. 6 thousand couriers undergo special training before work. Business expansion makes new vacancies available for specialists in various industries.

Story

SDEK LLC appeared in February 2000. The purpose of its creation was to deliver goods from the Korzina.ru online store to the cities of Siberia and the Far East, but the company’s activities later focused on cargo transportation. Gradually the enterprise expanded. The number of regional branches grew, and in 2001 the first office opened in Moscow.

To optimize work with clients, in 2003 SDEK created an official website with services for tracking parcels, online ordering of services, useful information, payment for services by transfer from a card or electronic wallet.

In 2004, the transport service entered the international market, and in 2011 it launched a special program with economical tariffs for online stores. A franchise program has begun, under which about 400 offices have now been opened by SDEK partners.

2014 was marked by the opening of the first office of a Russian company in China. In 2015, SDEK became one of the 5 owners of the most profitable franchises according to Forbes.

In September 2017, due to a sharp increase in the number of customers, there was a slight collapse in deliveries. We had to suspend accepting orders for Mainline Super Express and Express tariffs passing through Moscow. The management of the courier service decided to build new and re-equip old sorting centers. Optimized warehouse space made it possible to reduce the time for processing and receiving cargo and store more shipments.

Activity

The SDEK service deals with intercity and international transportation. 5 thousand heavy-duty vehicles are used for ground delivery of shipments. More than 300 divisions of the enterprise have been opened in medium-sized and large cities of the Russian Federation, which makes it possible to monitor the implementation of intercity transportation. The speed of delivery of items at certain rates does not exceed 24 hours.

Services and delivery schemes

SDEK cooperates with the largest railway airlines, such as Aeroflot, Red Wings, S7. It has its own fleet of heavy-duty vehicles. Cargo dispatch schedules have been agreed upon with all air or long-haul carriers. This makes it possible to create an optimal logical delivery scheme and reduce the speed of arrival to the recipient in any direction.

SDEK company provides the following types of services:

  • Around the city and region. According to the express delivery tariffs Super-Express, Blitz-Express, the cargo or correspondence will reach the recipient on the day of the request. In case of delay, the SDEK service undertakes to return the money.
  • Delivery of correspondence, parcels and large items throughout Russian cities. For Express tariff options, the arrival time at the destination is 24 or 48 hours.
  • Economical delivery of goods by vehicles along Russian highways. Recipients pick up the parcel from the pick-up point.
  • International transportation. SDEK prepares customs documents, the parcel is delivered personally to the recipient.
  • A range of services for online stores or corporate clients. The ability to exchange data, sort shipments by direction, and promptly notify the buyer about the arrival of goods is included.

The SDEK group of cargo delivery companies has achieved high speed of transportation at affordable prices. Employees process more than 120 thousand cargo per day. The client is given the opportunity to track the location of the parcel at any stage, change options or delivery method for pickup. The recipient is promptly informed about the arrival of the shipment by telephone or other form convenient for him. The company provides branded boxes for medium-sized cargo and free document packaging.

Safety and security of cargo

At all stages of delivery, the safety of shipments is monitored. Independent security agencies conduct video surveillance of sorting center employees. Each car is sealed after loading. At any point along the route, the parcel is scanned and weighed.

When registering, the package is insured to protect the client. SDEK has established its own service quality control department. There is a client consultation system, where everyone will be explained what kind of tariff this is, what documents are needed for cooperation, how to fill out contract forms and invoices.

Partnership and collaboration

Private or corporate clients can enter into a contract for cargo transportation by contacting the office or online and providing the office address or legal address, TIN, passport data, and details of their organization.

TC attracts partners through the franchising system. At the initial stages of business development, SDEK partners are provided with comprehensive support.

SDEK can be deciphered as Express Courier Delivery Service. The company is a leader in the logistics market. The company's rapid growth and quality of services make the company a reliable partner and service provider.