About corporate SIP telephony from Beeline. Desk phones

You and your employees can receive and make calls from desk phones.

Virtual PBX supports work with all models of popular SIP equipment vendors: AudioCodes, Yealink, Grandstream, Cisco/Linksys, D-Link, Panasonic, Escene, Aastra, Fanvil, Eltex and others.

If you have analog phones, you can connect them via a VoIP gateway.

Setting up a SIP phone

Setting up a SIP phone is quite simple and does not require special knowledge. Follow the instructions to install your phone. To complete the setup, you need to enter 3 parameters: server, login and password. Where can I get them?

These parameters are indicated when creating an employee:

In this example:

    Login is alexey (usually you only need to enter what comes before @)

    Password - if a SIP password is set, use it, otherwise use the normal password

    The server is the address of your PBX format company.ats.beeline.kg, in our case msc.ats.beeline.kg

Enter your phone settings using this example. Save, the setup is complete and the phone should register.

Note! If you have already created an employee, but do not remember his password, then you can only change it by editing the employee. If you change a password that is already used in some devices (for example, in a softphone), then when you change the softphone will stop working and will require you to enter a new password. Be careful when changing your password.

Setting up a VoIP gateway

You can also connect analog phones through special VoIP gateways. Configuring VoIP gateway ports is similar to configuring SIP phones.

Ready-made instructions for models:

Nuances of work

All phones support all the functionality of the Virtual PBX. You can transfer and hold calls. Calls are recorded when the “Call Recording” option is enabled.

Please note that all devices connected to the employee can work parallel. For example, you configured redirection to mobile phone and installed a desk phone and softphone. Incoming call will be sent to mobile phones, desktop phones and softphones simultaneously. This is very convenient: the employee can answer on any device available at a particular moment.

Fine tuning and possible problems

The STUN, NAT Traversal, and proxy server options must be disabled on the equipment.

The SIP ALG option must be disabled in your router settings.

Codecs: if possible, indicate the priority of use: PCMA (G711a, G711 a-law), PCMU (G711u, G711 u-law), G729, RTP Packet size (packetization time) 20 ms.

Must be allowed TCP ports(80, 443, 8080, 5060, 5061, 30000 - 65535) and UDP (5060, 30000-65535).

Virtual PBXs are gradually gaining popularity. They are cheap, require no maintenance, and provide decent functionality to corporate clients. Similar services are offered by many telecom operators, including mobile operator Beeline. What is the “Virtual PBX” from Beeline and what can it do? Let's try to look at its functionality in our detailed review.

Features of the “Virtual PBX” service

The “Virtual PBX” service from Beeline is aimed at corporate clients. It provides modern features digital phone and without requiring the purchase of expensive equipment. Previously, telephone installation of offices was carried out using institutional telephone exchanges, to which external telephone lines– this created difficulties with the move. Today, to create telephony in the office, you only need the Internet.

“Virtual PBX” works on the operator’s side, where all the equipment is located. On the client side, VOIP phones are installed or softphones– no other equipment is needed here. After connecting and activating the service, you only need to configure the phones installed in the office. Office employees will be able to communicate with each other, receive external calls, and make long-distance and international calls.

Equipment for connecting the office to the Internet is purchased by the client independently. Also, he is responsible for choosing a provider - Beeline provides only SIP telephony.

For organizing call centers and customer support services it is possible to connect numbers with the prefix 8-800. Clients will call such numbers absolutely free of charge. In addition, SIP from Beeline provides the following features and functions:

  • Manual transfer of calls between employees;
  • Automatic distribution of incoming calls;
  • Providing short numbers for internal dialing;
  • Integration of mobile phones into a unified corporate telephone network;
  • Preferential tariffs for calls within the network;
  • Inexpensive tariffs for domestic and international communications;
  • Lack of geographical reference;
  • Call forwarding;
  • Call holding and waiting;
  • Connecting external numbers;
  • Setting up an automatic voice greeting.

SIP telephony from Beeline and the “Virtual PBX” service is a whole world modern capabilities communications. By using the services of Beeline, each client receives a reliable and stable connection via the Internet. A virtual PBX allows you to quickly install office telephones and distribute telephone numbers among employees. Also, call centers are organized on its basis to support customers and provide assistance to them. The service is managed via the Internet using a special web interface.

When you move your office, all phone numbers are saved - just connect your phones and computers to the Internet. In the case of landline telephony, moving without losing numbers would be extremely difficult.

How to activate the “Virtual PBX” service

Are you interested in the “Virtual PBX” service from Beeline, and do you want to take advantage of this offer? In this case, you need to submit an application for connection - this is done by the manager responsible for working with telephony. Sending an application from the Beeline website is free. It is also possible to order the service at the operator’s offices. There you can also check communication tariffs.

The “Virtual PBX” service is available for large clients with more than 50 employees and workplaces. Otherwise, connection to the service will be denied.

As the English say: " If you can't beat em, join em". Which translates into Russian as: “If you can’t fight, then lead.” It was this English proverb that Beeline and Megafon probably had in mind when they stopped fighting Skype and offered their own SIP-based VoIP telephony solutions. Today I’ll tell you about them.

As you can see, everything is very simple. It is also easy to access the Multifon service. You just need to activate this service using one of 3 options: possible ways(read more here: “How to activate the MultiFon service?”). Yes, I completely forgot! To do this you need to be a Megafon subscriber. Sorry, I completely forgot to mention this! Money for calls made will be debited from your phone account. Exist specialized programs for PC (for Windows and Linux), as well as applications for Android and iOS. In addition, you can send SMS from desktop PC programs. This service is not available for smartphones from the Multifon application. But there is a way out - an application for the UMS service, which allows you to receive and send SMS from any device on Android and iOS. Read the settings for any SIP program or application here: “How to configure the “MultiFon” profile in alternative software clients or hardware SIP phones? ". As is customary in SIP, calls (including video) between Multifon users are absolutely free.

For me, it turned out to be a very nice service for Megafon. It's strange that others Russian Operators Cellular Communications They don’t offer anything like that (of the analogues I know only “baZa” from Centel, but there the offer is more likely for organizations than for individuals). I would also like to note a fairly convenient and well-filled “Help” section on the service’s website.

Home phone from Beeline
But with Beeline it’s not like that. Firstly, only home Internet or television users can use the VoIP solution using the SIP protocol from Beeline. Secondly, not in all of them, but only (as I understand) in Moscow, St. Petersburg, Yekaterinburg, Krasnoyarsk and Ufa. Thirdly, you can use the service only and exclusively from the Beeline network. Moreover, from the Beeline home Internet network.

But it’s not all bad, there are also advantages. The biggest thing: you get a “direct” Moscow (St. Petersburg, etc.) number absolutely free. Now about tariffs. As I understand, tariffs are different for different cities. Therefore, please forgive me for citing Moscow tariffs here.

There are already 2 tariffs: “Pay only per minute” and “Unlimited + Beeline RF”.

Tariff "Pay only per minute"
- Cost of outgoing calls to landlines Moscow: 0.44 rub. in a minute;
- Cost of outgoing calls to Beeline numbers: 0.8 rub. in a minute;
- Cost of outgoing calls to numbers of other Moscow operators: 1.5 rubles. in a minute;
- Cost of outgoing calls to landlines in the Moscow region: 1.7 rubles. in a minute.
There is no subscription fee. To use the service you just need to have more than 50 rubles in your account " home internet"or "home television".

Tariff "Unlimited + Beeline RF"
This tariff has a subscription fee: 300 rubles per month (and if anyone doesn’t remember, a month in Beeline is 30 days). For this money you are offered the following:
- Cost of outgoing calls to Moscow landlines: 0 rub. in a minute;
- Cost of outgoing calls to Beeline numbers in Moscow: 0 rub. in a minute;
- Cost of outgoing calls to Beeline numbers in Russia: 0 rub. per minute (except for subscribers of the Republic of Crimea and Sevastopol);
- The cost of calls to other directions is the same as in the previous tariff.

Thus, for 300 rubles per month you get unlimited calls to Moscow landline numbers and everything mobile numbers"Beeline" of Russia (except for Crimean ones for now). Very profitable, especially compared to MGTS tariffs. But the real “cherry on the cake” is the ability to enable free forwarding of incoming messages to a Beeline mobile phone.

Almost any SIP equipment or program/application can be used for use. The main thing is to configure it correctly. How exactly what to configure can be done with some difficulty, but can be found on the Beeline website: Help and support - Home phone. If you have any questions on this topic, ask them in the comments. It seems like I’ve almost learned how to configure some Android applications to work with a Beeline home phone.

That's actually all I wanted to tell you today. As I see, the topic of SIP telephony is not in great demand among my readers. But you'll have to be patient for a little while. Soon everything I wanted to say on this topic will end.

Sandbox

Leonid Yakubovich April 27, 2016 at 2:01 pm

FMC for the poor or how to cross FreePBX and Cloud PBX from Beeline

  • Asterisk,
  • Development of communication systems

I became interested in integrating mobile network With office PBX based on FreePBX. Our company is not big. I estimated the number of mobile employees - there were 15 of them. Having studied the proposals of telecom operators for the FMC service, I was already thinking of abandoning this idea due to the high cost. But a solution was found that suited me.

Megafon offers FMC for 30 rubles per month from a SIM card + 3540 per month for a digital stream. MTS did not give specific numbers; they promised to provide test access, but they never provided it. Beeline was told that they cannot provide a connection to FMC via SIP and they need to extend fiber to our building, and this is a big expense that will result in a high subscription fee and high cost connections, but suggested trying to implement it using Cloud PBX. To be fair, it must be said that Megafon also has such a service, but Beeline’s price is more attractive (950 rubles per month for 16 numbers connected to the Cloud PBX. There are other tariffs, but this one suited me best) - I decided to try it.

The initial task was as follows:

  • Opportunity free translation conversation from the office to a mobile employee.
  • Possibility of free transfer of a conversation from a mobile employee to the office or to another mobile employee.
To organize this, you need to enable a SIP account on one of the connected employee numbers, activate a tariff without subscription fee“Colleagues”, increase the number of SIP lines on it (on the new tariff line“Everything for Business” you can activate only 2 lines, but on the “Colleagues” tariff the allowed number = 100).

We connect this number as a trunk in FreePBX:

We create rules for incoming and outgoing calls in FreePBX. Nothing complicated here:

In outgoing we indicate the dialing rules for internal numbers (I used 3XX numbering):

We enter the DID in the inbox:

We also add the “Call Transfer” service to the numbers used by mobile employees.

Well, now the disadvantages of this implementation:

  • To transfer a conversation from a mobile employee, you need to perform a tricky manipulation:
    To use the option, you need to make/receive the first call, put it on hold, then make the second call, then depending on the phone model:
    • On push-button phones(BlackBerry, regular phones) just dial 4 and make a call (key with green handset)
    • On push-button phones (iPhone, Android), you need to go to the main menu, open the “Phone” application again, go to the “Dial” tab and dial 4 and the green button.
    The call is switched to another number, the switch initiator will disconnect from the conversation. If the conversation needs to be transferred to another mobile employee, then the second call will simply be the internal number of the mobile employee, and if someone is in the office, then you need to dial the number used as a trunk (in my case 300) and then dial the internal number from FreePBX
  • When transferring a call to a mobile employee, the internal number used as a trunk in FreePBX is determined (in my case, number 300)
Beeline promised to implement the ability to connect trunks to its Cloud PBX in August. I think then it will be possible to organize a more “beautiful solution”.

Tags: asterisk, freepbx, beeline, cloud PBX, fmc, beeline

Recently, Beeline appeared for home Internet subscribers new service— Home digital phone. All users are offered a local city phone number, favorable rates and no monthly subscription fee.

You can make and receive calls on your computer using special program(X-Lite), on a VoIP phone, as well as on android device(since version 4.0). In this article we will figure out how to set up the service on smartphones with more earlier versions android (including the popular 2.3).

For this we need free application CSipSimple. Download the application to your smartphone and then launch it. A page for creating an account will immediately open. Click on the button " Add account«.

You will be asked to select one of the presets. Since there is no Beeline digital phone in the list, we select extended ( Expert) list of parameters in the section " Settings Wizard«.

  • Account name- any
  • Account ID- enter , Where user— subscriber’s nickname (your login)
  • URI registration- enter sip:sip.beeline.ru
  • Realm (authentication domain)- enter * (star)
  • Username- enter phone [email protected](country code, city code, telephone number). For example, 78121234567
  • Password- enter your password
  • Transport- choose UDP
  • Default uri scheme- choose sip
  • Allow overwriting- uncheck the box
  • Proxy URI- enter:
    sip:spb.sip.beeline.ru— for residents of St. Petersburg
    sip:msk.sip.beeline.ru— for residents of Moscow
    sip:krs.sip.beeline.ru— for residents of Krasnoyarsk
    sip:ufa.sip.beeline.ru— for residents of Ufa
    sip:ekt.sip.beeline.ru— for residents of Yekaterinburg

There is no need to change any other settings! When the required fields are filled in, we save the account.

If everything is filled out correctly, the account will be registered online without errors. And you can make and receive calls.

Please note that you cannot be online from multiple devices! For example, if you are logged in via an account on your computer, an error will appear on your smartphone.