The Windows button on the laptop keyboard does not work. Connecting a USB keyboard

If your keyboard stops working, this does not mean that the entire laptop is broken. Quite often the problem can still be solved:

• Open Device Manager on your computer. Click on the “Keyboards” sub-item and check if the keyboard is activated.
• Another possible reason The problem is the driver, which you may need to update. To do this, download the appropriate software from the manufacturer’s website and install it. Or update the driver through Device Manager, specifying the path to the downloaded software.
• Sometimes a simple reboot of the laptop can help. Turn off the laptop, remove the battery, and unplug the power cord. Then press the power button several times, and then reconnect all of the above components. Try turning on your laptop again.
• If water gets into the keyboard, the problem may be serious. In this case, seek help from specialists.

If problems with the keyboard cannot be resolved, you can connect an external one. We advise those who actively use keys (for example, gamers) to pay attention to gaming models - as a rule, they have a large resource. Price gaming keyboards— from 800 rub. Here are just a couple of suitable models:

ASUS Cerberus Mech RGB

Sometimes users encounter such a problem that part of the keyboard on their laptop does not work. In principle, it happens that the entire keyboard does not work at once, but then, most likely, it just needs to be replaced. But if only some of the buttons stop functioning, everything is somewhat more complicated.

We will consider everything that can be done in this case independently, without the involvement of specialists.

Simple ways to solve the problem

It is not always necessary to do something complicated in order to restore the functionality of a part of the keyboard. Often the problem is solved quite simply. So from the very beginning, do this:

1.Try pressing the Fn and Num Lock. It is possible that pressing one of them blocked some buttons on the keyboard.

2. Hold Fn and press Num Lock, then release both buttons. In some cases, this simple method allows you to get the keyboard fully operational.

3. Take a brush and go over all the buttons. It is quite possible that some dust has accumulated under one of the buttons. If possible, also take a vacuum cleaner. On the Internet you can find special vacuum cleaners for small keyboards.

Keyboard vacuum cleaner

4. Restart your computer. In some cases, there may be some minor bug in the system that prevents certain buttons from working.

In most cases, the problem will be minor and can be fixed with one of these steps. If nothing works, move on to the next step.

Fixing a software glitch

It is quite possible that the problem is the malfunction of some programs or services. To check this option and fix the problem, you need to do the following:

1. Boot from safe mode without drivers. To do this, restart your computer and immediately start pressing the F8 button. Select “Safe Mode” from the boot options.

Note: Depending on your system configuration, the boot mode button may differ. So try using all the buttons from F1 to F12 if pressing F8 does not help. As a result, a window similar to that shown in Figure 2 should appear.

Options for selecting system boot mode

2. Try to create some kind of document and use all the buttons on the keyboard. You need to check not only those buttons that previously refused to work, but also all the others! If this is really the case software glitch, kit broken keys may change with each new launch.

So, if all the buttons work well, then the problem is really in the operating system. Most probable solution The problem lies in updating the drivers. It's best to do this in a standard way:

• Open the “Start” menu (Windows), then “Control Panel”, find “Device Manager” there;

Device Manager in Control Panel

• open the “Keyboards” item;
• usually there is only one keyboard, click on it right click mouse and select “Update drivers...” (if there are several keyboards, which is very unlikely, do the same with all of them);
• select the item " Automatic search…»;
• wait until the drivers are found on the Internet, they will be installed automatically.

Updating drivers using the standard Windows method

You can also download and install the program DriverPack Solution. It allows you to scan your entire computer for the latest available drivers. If the keyboard has incorrect (roughly speaking, “broken”) or outdated drivers, you can easily replace them. The usage of this program is as follows:

• download the program (here is the link);
• install it and run it;
• An automatic scan will occur, after which just click on the “Update all” button.

DriverPack Solution Window

Scan the system with your antivirus and remove all detected viruses. You can also use for this special utilities, such as Kaspersky Virus Removal Tool or Malwarebytes Anti-Malware Free.

If updating and scanning drivers does not help, try rolling back the system to a time when everything worked well.

To do this you need to do this:

• open the “Start” menu, then “All Programs”, “Accessories”;
• after that, go to the “Utilities” section and click on “System Restore”;

System Restore item in the Start menu

• in the window that opens, click “Next”;
• then select the desired restore point, and here they are sorted by date and time (you need to choose the one that most accurately corresponds to the time when everything was fine);

Selecting a restore point for system rollback

• Click Next and then Finish.

In principle, you can reinstall drivers and roll back the system in cases where safe mode The keyboard also doesn't work properly. But in this case, the likelihood that it will help is very small. Most likely, the problem is mechanical, not software, and it needs to be solved by physical intervention in the computer device.

Fixing a physical glitch

In this case, you will have to disassemble the keyboard and see step by step what could have gone wrong. To do this, run the following actions(it is very important to adhere to the exact order in which all actions will be listed below):

1. Turn off the laptop and remove the battery.

2. Take a flat-blade screwdriver and carefully remove all the latches on the plate that holds the keyboard in place. If you don’t see any latches on your laptop, you should pick up the instructions and read what it says about the design of the keyboard and how it is removed. In any case, some kind of fastening mechanisms must be present.

The process of opening the keyboard plate latches

The keyboard plate is attached to the laptop itself using a cable. You will see it immediately.

3. So, if there is obvious damage on it, the cable should simply be removed and replaced with a new one. To do this, take an old cable, go to the nearest electronics store and buy the same one.

Keyboard cable

4. If the cable is not damaged, it still needs to be removed. Under no circumstances should you take the cable by the conductors! You can only grab those plastic parts that attach it to other parts of the laptop. For clarity, Figure 10 shows those parts that can be handled and those that cannot be handled. True, keyboards usually use slightly different cables.

5. There, under the keyboard plate, you can find the microcontroller. It's necessary dry and try to remove dust using a vacuum cleaner.

It is quite difficult to explain how to find this microcontroller. To put it simply, this is exactly the device to which the cable is attached. Just in case, when removing the keyboard, go through all the controllers you see. You won’t be able to do anything else on your own without special knowledge. Again, if you see obvious damage to the microcontroller, it is best to replace it.

Laptop with keyboard removed

6. If everything is fine with the cable, you will have to disconnect the keys and clean them. Usually the button can be removed in the standard way - pry it off with the same flat-head screwdriver. Start with the problem buttons. If you see damage underneath, replace the elements that secure the button to the laptop.

The process of removing buttons from the keyboard

7. Try using the keyboard again.

If the problem persists, remove all the buttons and remove the aluminum plate that is located under them. Usually it also has special fastenings that can be removed quite easily. But underneath it is hidden a polyethylene board with traces drawn on it.

Inspect it for obvious damage - if there is any, there are two options: draw new paths or buy new board. In any case, go over the board with a vacuum cleaner.

To check the integrity of the tracks, use a tester.

Checking the integrity of tracks on the keyboard board with a tester

To draw the tracks, use a car rear window heating filament repair kit (that’s what it’s called).

If all else fails, your best bet is to have your computer repaired.

The video below clearly shows the process of disassembling a laptop keyboard.

Part of the keyboard on a laptop does not work: what to do and how to fix it - a detailed guide

Hi all.

Today I am writing instructions for those whose laptop keyboard does not work. I will describe the reasons why this could happen, how to try to solve this problem so that the keyboard works, I will show a temporary solution, how you can do without a keyboard, and I will give some other tips.

Video: The keyboard on the laptop does not work

Testing the keyboard via BIOS

First of all, look at how the keyboard behaves when you turn on the laptop. Try going into BIOS. When the laptop starts, immediately start pressing Delete key or F2 (depending on motherboard). If you enter the BIOS, then the keyboard is working. You can go through the BIOS menu and make sure that everything is in order with the keyboard.

Keyboard problem

If the keyboard also does not work in the BIOS, then there is a possibility that it is completely out of order, but not a fact. Think about it, has it ever happened that the keyboard was flooded with tea or beer for a couple of days? And if the keyboard worked in the BIOS, then this is most likely software malfunction and you need to solve it through Windows.

Reinstalling drivers

Click on the Computer section and open Properties. Next go to device Manager.

Find the Keyboards section and delete everything there.

The driver will be removed! Now restart your laptop and check if the keyboard works.

System Restore

It happens that some programs or we ourselves screwed up the system, installed something wrong, or, on the contrary, deleted it important files and Windows is no longer stable. The keyboard on a laptop may also not work because of this. I suggest doing a system restore!

Open Start - Control Panel. Select the icon display type Small icons and find the Recovery program.

We carry out Running System Restore.

Select a restore point approximately for the date when the keyboard worked and click Next.

The rollback will be performed and the laptop will reboot!

In any case, for now, the text can be typed using virtual keyboard or whatever it is also called.

Open the search bar and enter your query (or Start - Specialist. possibilities-). Run the found program.

Now we can type text using it. For example, I opened a notepad, placed the mouse cursor and began to click on the letters of the on-screen keyboard with the mouse. Typing has begun.

You can also do this with search bar Yandex.

But I must tell you that not some sites already have their own screen keyboard. On home page In Yandex it is to the right of the form.

Click there and this beautiful keyboard launches.

Naturally, it will only work on Yandex, for entering a query into the search bar.

By the way, Google also has its own screen, so if the keyboard on your laptop does not work, then at least you can find something on the Internet and enter text into a notepad.

Connecting a USB keyboard

If it was not possible to restore the keyboard built into the laptop, you can connect an external one. Yes Yes exactly! Keyboards that are designed for computers can easily be used for laptops. The main thing is to choose a USB keyboard, because hardly any laptop today has a PS/2 port. And here USB connector available on any laptop.

That's all. I hope you were able to resolve the issue with the keyboard using one of the options. See you in new lessons!

The well-known Taiwanese brand “Acer” has long gained a sufficient level of popularity in the world market. The most common laptop models these days are perhaps the Acer “Aspire”, “Extensa” and “TravelMate”.

Acer laptops have good technical performance, but even they can upset their owners with a faulty keyboard.

To repair the keyboard on an Acer laptop, it is important to know the reason for its failure. The most common ones are discussed below:

Spilled drinks

If any liquid gets on the laptop keyboard, it often leads to serious disruptions in the operation of the entire system, for example, a short circuit on the motherboard.

First you need to immediately disconnect the device from the power supply, and pull out the battery. Spilled liquid should be removed from the keys as quickly and carefully as possible. To do this, you can use absorbent cotton wool or an ordinary hairdryer (select the “cold air” mode). Timely removal of moisture can prevent oxidation of the boards.

Repair comes down to full analysis keyboard, washing it (it is permissible to use only “non-aggressive” detergents) and further drying.

Sometimes it is necessary to dismantle films with a sprayed current-carrying channel. Any breaks or darkened areas indicate the need to restore the channel using special conductive varnishes.

 Software failures

Sometimes a non-functional keyboard may indicate general system operating failures or incorrectly functioning drivers: try logging into the BIOS of your laptop (the login key depends on your model, most often it is Del, F12 or F10). Successful entry into the BIOS and the ability to navigate freely indicates that the keyboard is working properly and another reason for its incorrect operation.

For example, the problem may lie in the operating system, which may need to be reinstalled or updated. Particular attention should be paid to “keyboard” drivers.

 Effect of increased or decreased temperature

Jammed keyboard contacts can be caused by sudden change in temperature. In such cases, you should leave your laptop alone for 30-40 minutes to normalize the temperature (it is advisable to do this indoors, avoiding direct sun rays). A thermal problem is usually eliminated automatically after “warming up” or, conversely, “cooling down”.

Entry of foreign objects (insufficient pressing, sticking)

Any foreign objects that get inside the laptop keyboard cause damage to individual keys or the entire keyboard. In particularly “severe” cases, contact closure may occur, the consequences of which are difficult to predict.

At home, you should try to carefully turn the laptop over and shake it out. Usually crumbs, large dust particles and other small objects fall out. By the way, it is better to do this with the device turned off and disconnected from the network. Sticky keys need cleaning and possibly further replacement. First, you need to remove the “problem” key and remove the cause of the sticking (most often these are sweet drinks). Use a soft cloth or special wipes.

Not all reasons for keyboards not working are discussed here. For example, failure of a microcontroller, a damaged cable or manufacturing defects entail very serious consequences, which only service center specialists can fix.

If you suddenly notice that Keyboard not working on Asus laptop, we strongly recommend that you (regardless of whether all of it or just one or several keys do not work) do the following:

Turn off laptop and don't charge it! The sooner you do this, the greater the likelihood that the service technician will be able to restore the keypad. If it is not possible to repair it, then you will have to replace it with a new one, and this will cost you more.

Reasons why the keyboard does not work and does not print on an Asus laptop.

The reasons may be varied. Below we will describe the most typical cases when not working keyboard:

1. As a result of ingress of liquid (water, tea, coffee, etc.). However, if with reverse side laptop keyboards available protective film, this retains water for a short time, it all depends on the amount of liquid. You just need to drain the liquid, and the laptop does not need to be repaired, but it is possible that the entire keyboard will need to be replaced. If the liquid is not removed, it will cause corrosion of the metal parts of the computer. In case you accidentally spilled a drink on the keys of your laptop, and the panel stopped working– will need high-quality cleaning and restoration in service center or complete replacement.

2. When dust, wool, fabric fibers and dirt accumulate under the keys, it is possible that part of the keyboard doesn't work. If the contacts are dirty, some keys “stick” and after pressing the keys the contacts close. Because of this, the keypad controller turns on auto-repeat mode, as if the key was not released. If such a malfunction occurs, the dirty keypad will need to be cleaned.

3. It is possible that doesn't print keyboard, if its cable has come off the printed circuit board. This can happen due to careless handling of the computer, including dropping it. In this case, the device does not react no matter what. The cable just needs to be inserted into place.

4. Also when any key does not write, which means there are faults in printed circuit board. Determine why she buggy, is possible only through diagnostics in the service.

In these, as well as other cases, for high-quality restoration, it is best to take the laptop to a specialist. At home, disassembling and assembling the entire device can be quite problematic, especially if you do not have experience, but in the gsmmoscow service center an experienced specialist will do everything quickly and efficiently.

Keyboard passed out, but you restored its work. What preventive measures can be taken to prevent this from happening again? Try to avoid spilling liquids, do not pollute it, and do not place food or heavy objects on the laptop. Be sure to clean your keys at least once a month with alcohol, and never use organic solvents. And most importantly, protect your laptop from falls and bumps.

Keyboard buttons not working on Asus laptop? Want to know how long the repair will take?

If this does happen to you and Keyboard buttons don't work Asus laptop , first of all, turn it off and do not turn it on until examined by a specialist. In our service center in Moscow, the master will carry out diagnostics completely free of charge. After examining the laptop by an experienced specialist, you will find out why Keys not working on Asus laptop. We will also advise you what to do with detected faults. Renewal can last from an hour or several hours if the entire panel has to be replaced. In our specialized center you can restore or order new panel for computer Asus according to the most low prices. Diagnosing and repairing laptop keys will take our technicians a little time:

1. Repairing laptop keys Asus lasts from 1 hour depending on the nature of the damage.

2. Replacing the keypad usually takes about 30 minutes.

3. If the problem is in the printed circuit board, then the repair time will be known only after inspection, when the technician determines Why a defect has occurred.