Why can't I connect to the camera on Android? The camera on the phone does not work: quick diagnosis of problems

It all starts with the fact that when you try to use the camera on your Android device, you first see a blank screen with a camera icon in the center, and then you receive the message “Could not connect to the camera.” Sometimes it is possible to use the camera after rebooting the device, but, as a rule, the frequency of the error increases, and soon it becomes simply impossible to use the photo module to take a couple of photos. Many users also complain that they receive a similar error message when trying to shoot video at the minimum resolution (240p). Is it possible to somehow improve the situation? Let's try together to understand what is happening and find accessible ways independent decision problems.

1. Available methods Users report that the camera starts working after rebooting the Android device. Sometimes you have to reboot the gadget several times to achieve the desired result. In any case, it makes sense to try this elementary method - turn off and turn on your smartphone or tablet again. Every Android device has a boot into "Safe Mode" feature, which means you reboot the phone and turn it on, activating only essential apps and a limited number of available features. Safe Mode is great for troubleshooting, as downloaded applications will be disabled and you will be able to determine whether there is indeed a conflict between various third party software and system software related to the use of the camera. To restart in Safe Mode:

If the camera works normally in safe mode, then you have narrowed down the search for the causes of the error. The problem is a conflict between third-party applications and system software. It is because of them that you cannot connect to the camera. Your next steps: C) Remove conflicting third-party applications Try uninstalling third-party applications related to the camera. These are applications that can take pictures during their operation. For example: Snapchat, Whatsapp, etc. Surely there are programs on your smartphone or tablet with which you can take photos directly from the application and share them. Remove such programs sequentially, one after another, checking after each removal to see if the error has disappeared. If you were able to connect to the camera, you have found a third-party application conflicting with the system software. And one more thing: do not forget to switch between video, panoramic shooting and other modes during the test - the problem can appear in any of them, and it is important for us to restore the full functionality of the camera. D) Try using a third party camera app

If the system app is the only program that has access to the camera on your Android device, and you receive the “Unable to connect to the camera” message, you might want to try using a third-party app to access it. The Google Play store offers many programs suitable for this purpose. Use the search function to find apps in the Camera category. Choose one of the popular applications - such as: Candy Camera, Open Camera, Camera 360, Camera MX or Camera for Android. Download and install the application, launch it. If you managed to launch the camera from a third-party application downloaded from Google Play, then the problem lies in the official system application for it. Try the following:

2. Medium difficulty methods

These are the standard steps you can take when the app shows the error message “Failed to connect to camera”. Try using them all - it should help. And don’t forget to stop the application and restart it before each new attempt to connect the camera. The methods given here to fix the “Unable to connect to the camera” error do not carry the risk of losing saved photos and videos. A) Clear cache and data

B) Removal and reinstallation updates Go to the same camera app settings as shown above. If there is an option to remove updates, do so. But remember that you should not use old versions of applications, so you will have to visit Play Market to update the camera app again. B) Check permissions (Android Marshm only) Android Marshmallow has a personalized system for allowing access to major applications. You must confirm that your camera app has permission to access the camera. Usually if required permission is missing, it is requested during application startup.

Go to “Settings” -> “Applications” -> “Cameras”.
Click on "Permissions".
Make sure the Camera Resolution slider is moved to the right. You can turn it off and on again.

3. Error resolution methods for advanced users

Attention: These methods to fix the error “Couldn’t connect to the camera” when used will result in the loss of data saved on the Android device. In order not to lose contacts, photo galleries, games, music and other content, you must: backup. Save photos, information about account And backup copy applications in your Google account. All this will be re-installed after adding the same account Google posts to the device. A) Clearing cache This action allows you to clear the device system of temporary data - outdated and only cluttering up the memory. This option is activated in Recovery mode, which becomes available after rebooting the phone using the bootloader. To clear the cache, follow these steps:

Once clearing cache is completed successfully, restart your phone and try launching the camera app again. Please note that your Android device may have a different button combination to access the mode. maintenance and recovery. B) Reset to factory settings Resetting settings is considered the most drastic way to solve problems, as it entails complete loss of data. But if no other methods help, then you will simply be forced to use it. However, backup will help to save the data, and re-tuning Using the device will only strengthen your skills in working with Android devices. Here are two ways you can use to reset your phone or tablet to factory settings. Method I: From the recovery menu

Method II: From System Settings

If none of these methods worked, then the problem most likely lies in the hardware of your Android device. You can return the phone or tablet back to the seller if the warranty period has not yet expired. Otherwise, you will have to contact the authorized service center of the gadget manufacturer or choose a repair shop with a good reputation, whose specialists will be able to understand the malfunction of the device. However, if you are not sure that the cause of the error “Could not connect to the camera” does not depend on the hardware, then you can wait for the next update operating system. Sometimes after updating some problems resolve themselves. The only pity is that this happens extremely rarely.

Many smartphone users Samsung encounter problems and one of the most common of them is the “Warning: Camera Failure” error. In this case, rebooting does not help and the owners Samsung devices Galaxy are looking for another, more effective solution.

Fortunately, we even have several methods that allow you to restore the functionality of your smartphone camera. Let's start with the simplest, and then, if the problem remains unresolved, we'll move on to heavy artillery.

Method 1: Clear camera app data

The “Camera” application may crash, displaying various errors. You can do full reset the device to factory settings, but deleting data from just one application is much easier and faster.

Method 2: Global cache clearing through recovery

If previous method turned out to be ineffective for you, and the camera failure error continues to appear, then try this method. He means global cleanup cache section for all applications installed in memory.

Turn off the phone, and then simultaneously press the Volume Up, Power and Home buttons.
Wait until your device name appears on the screen and then release the buttons.
Using the volume keys, highlight “Wipe cache partition” and then press the power button.

A few seconds later, you can reboot your phone by selecting “reboot system now”.

Method 3: Using Safe Mode Features

Every Android gadget has a so-called safe mode, which allows you to diagnose it. The device boots with a limited set of applications and if any problem is caused third party program, then in this mode the “Warning: Camera failure” problem should disappear. Everything is very simple and you will see this now.

In many cases, such tools use the camera's capabilities and it ends up being constantly busy. As a result, it refuses to start. Next, you need to remove applications one by one to find the culprit.

Method 4: Hard reset

So, let's move on to heavy artillery. If none of the above helped, and the “Camera Failure” warning does not disappear, then you need to perform a hard reset of the device.

Please note that all existing data in memory will be deleted, so save it on your computer, for example. If you don’t know how to do this, then read the instructions on our website.

When choosing a new smartphone, each of us has a large list of requirements. For example, for many it is important that the phone has good camera. Moreover, this applies to both front and rear photography. After all, thanks modern smartphones Many have already forgotten what an ordinary camera is. This is why breakdowns become a serious nuisance. Let's talk today about why the camera on the phone does not work and whether it is possible to do something about it.

Android OS has a large number positive aspects, a huge list convenient settings and the opportunity to work with internal files. This allows users to customize their phone as much as possible. But often these same points become the causes of system malfunctions. And if, for example, the phone’s camera stops working, most users are lost and don’t know what to do.

Among the most common causes of the problem are the following:

Difficulties with updating.
Installing programs that caused problems.
Using unlicensed firmware.
Removing system files.
The appearance of viruses in the gadget.
Other problems.

If you have a poor-quality image on the screen during shooting, and you want to fix it, then just try to thoroughly wipe the lens. Perhaps it got a little dirty, which caused the problem. Modern lenses are very sensitive to touch and easily become fingerprinted.

If standard or front camera stopped working, then there may be errors in the operation of some system parameters. The phone may be fine, it just needs to be rebooted. There is a high probability that this will help fix the problem.

Almost 90% of all problems can be solved using this method.

Mechanical damage to the module

Significantly worse if the anterior chamber has undergone severe mechanical impact, for example, after dropping the phone. In fact, it only takes one unfortunate drop of the phone to make shooting with this device impossible. It is also possible that the camera itself burned out or the cable inside the device frayed.

In any case, even if the device is still under warranty, you will still have to carry out repairs at your own expense. Mechanical damage is not covered by the warranty.

Reset to factory settings

The reason could be software. If there is no mechanical damage and the problem is not hardware, then there is another solution. For example, resetting to factory settings. This will remove installed applications, perhaps the problem was with them or with another system error. In any case, such a decision should help at least determine the extent of the damage.

Before doing this, you need to save data for recovery, including those in applications. This is necessary so that you do not have to start working on them again. Therefore they need to be saved cloud storage or other media, for this you will need to use a computer.

After resetting, the settings return to factory settings, as if the device had just arrived from the store. Therefore, we can consider this to be one of the extreme methods. We use it in cases where the others have not led to any results.

Virus check

Unfortunately, not only Windows system on PC. For Android there are no less number of Trojans and others malware. It is worth clarifying that it is usually the user himself who is to blame for the infection of his device. Usually the reason is due to the installation of applications from third-party sources.

Viruses can also affect the operation of the built-in camera. To fix the problem, you need to download an antivirus program from the Play Market and run a scan. There are several other options. For example, you can additionally connect the device to a computer and check standard antivirus. Perhaps this will help fix the problem.

Installing special utilities

The problem may have arisen after you replaced the stock utility with another camera application. This application may interfere with normal operation standard program. You just need to remove it and reboot your device.

If you haven't installed anything, you can try downloading another photo application and see how it works. If everything is fine, then the problem can be fixed by simply clearing the cache. To do this you need:

Go to menu.
In "Applications".
"All applications."
"Camera".
Find and click on “Clear cache” at the bottom.

Conclusion

If there is a problem with photo and video cameras, then everything can be solved. In any case, there is no need to worry or be upset. If you cannot solve the problem yourself, then in this case it would be best to turn to professionals. After you have tried the methods described above and none of it helped, it is better to take your gadget to a special service.

Video

As is known, on Samsung smartphone Galaxy S5 camera how electronic component devices fail quite rarely. However, many users have encountered a situation where the phone displays a camera error message at the most inopportune moment. It should be noted that in such situations, first of all, you should look for the cause in the software.

If all software-related reasons are excluded, then you need to check the device with a different camera. How to replace the camera on the Galaxy S5 will be discussed in another article. Now let's take a closer look at the main causes of the malfunction. By the way, on the site you can also read about how to do it yourself.

Samsung Galaxy S5 camera failure – diagnostics

Problems with the camera can manifest themselves in different ways, however, most often they manifest themselves as follows:

The message “Camera unavailable” is displayed;
"Warning: Camera Failure" error message when accessing the S5 camera.

Samsung Galaxy S5 camera failure – main reasons

The main reasons for a camera malfunction on a smartphone include:

Errors or cache full;
Third-party application – often programs that access multimedia devices during operation can cause the camera to fail on the Galaxy S5;
Full, faulty or infected SD card.

Samsung Galaxy S5 camera failure solution

The very first thing you need to do in this case is simply restart your smartphone. In most cases, this will resolve the problem, but if it doesn't, move on to the next step.

Now go to:

Settings.
Application manager.
Select a camera app.
Click Force Stop
Click the "Clear cache" button.
Click the "Clear Data" button, then check if the issue is resolved.
Reboot your phone and go to the “Wipe” section Cache Partition" After that, go to the “Reboot system now” option.

It is also possible that this problem is caused by third party application, which either uses the camera or is linked to the S5 flashlight. To check whether this is caused by any third party app or not, all you have to do is reboot your phone into safe mode and restart the camera again, if your camera works this time, then the problem is in the application. Restart your phone in normal mode and uninstall this application.

In case the above method does not work, please remove the Micro SD card and check the camera status as sometimes Micro SD card is the main cause of this problem. Restore your phone to factory settings, this often helps solve the problem. Samsung camera Galaxy S5. But this can be seen as a last resort.

If none of the above methods solved the problem, then hardware repair is necessary. If your phone is under warranty, take it to service center or any other well-established repair center. Fix the camera problem yourself Samsung Galaxy S5 is only possible with specialized skills and appropriate equipment.

When choosing a smartphone, each person is guided by the relevant parameters. For some, the battery is important, for others the sound, for others the camera. And some simply choose an ultra-budget phone with low specifications.

Very often, in such smartphones, over time, certain problems. One of these problems is that the camera on an Android smartphone does not work. True, even flagships are not immune from such troubles. Therefore, in this article we will analyze the reasons for this problem, and also figure out what to do if the camera on Android does not work.

Causes

Firmware

Sometimes it happens that after updating the firmware, the phone does not work better, but quite the opposite. The phone began to glitch, freeze, and some applications began to crash. This also applies to the camera.

Viruses

The virus is malware, which affects not only the operation of the system itself, but also the launch of the applications themselves. Perhaps your camera is not working precisely because a virus has entered your phone.

Mechanical damage

If you dropped or hit your smartphone, this could be the main problem broken camera. Most likely the camera eye itself was damaged, or the cable fell off.

Clogged cache

When a module's cache becomes clogged, the application begins to malfunction. IN in this case cameras. The camera may start every other time, or not start at all.

Pollution

The camera is dusty or dirty. This is, so to speak, a mistake by the manufacturer, since he did not provide adequate protection for the camera from dust. Because of this, the camera may not work correctly.

Conflict with another application

In some cases, the camera stops working when you install an application that conflicts with the camera application. That is, you must choose which program you will use: the one that was installed by the manufacturer, or the one that you downloaded. But sometimes both programs may not work.

This often happens when you have downloaded several cameras or photo editors.

Incorrect firmware

Firmware for a smartphone is not a complicated matter, but it is delicate. When updating the firmware, all parameters, modules, etc. are updated. Therefore, it is very important to choose normal firmware, without bugs, and only for your smartphone. Even if it is a custom ported firmware, carefully read the description for it. Perhaps it is in this firmware that the camera does not work.

Low memory

As you use your phone, you may not notice how the memory is becoming less and less. And it is precisely because of a lack of memory that the camera may not work. Perhaps the program will launch, but you obviously won’t be able to take a photo or shoot a video.

Incorrect setting

Perhaps there was a settings failure, or you manually set the settings incorrectly. Either way, this could be the reason incorrect operation cameras.

Memory card damage

Since most phones work with memory cards, we set the default memory to an SD card. But a card is a short-lived device, so if your camera often throws errors or crashes (especially when saving a video or photo), the problem may be hidden in the flash drive.

Remedies

Now let's talk about ways to fix this problem.

The very first thing you need to do is turn off the phone, remove and insert the battery back, and then turn on the smartphone. Perhaps there was just a small incident system failure, which is easily solved by rebooting. And if something is more serious, then here are the methods for solving this problem.

If the issue is with the firmware, then several options can help you:
- System rollback
- Reset settings
- Firmware update to a more recent version

If the camera stops working after an over-the-air update, you need to roll back to old version. Rollback is done differently in each phone.

You can also try resetting to factory settings. True, everything will be deleted from your phone’s memory, but then your camera will work.

If rolling back the system did not help and resetting the settings did not help either, you need to manually flash the phone to a more recent firmware or to an older version. The main thing is that the firmware is stable and without bugs.

One of the most common problems is viruses.

To clean your phone from viruses, you need to download an antivirus and scan the system. If the cause of the camera malfunction is indeed a virus, then antivirus program will find it, and all you have to do is delete the malicious files found.

The best antivirus today is Dr. Web. It can be downloaded for free from the Play Store.

Mechanical damage can only be resolved at a service center

Anything can happen when you hit your phone. If the camera does not work after the phone is hit, then all that remains is to take it to the service center. If you decide to disassemble the phone and fix the camera yourself, this may result in damage to the board, cables and other components.

Therefore, if you are not confident in your abilities, then it is better not to engage in amateur activities. You may have to replace the camera module, but you won't be able to do that at home.

Clear cache

The simplest and most harmless reason is a clogged cache. What is cache?

Consequently, if the cache is clogged, the access speed will be very low, and as a result the application will throw an access error. Therefore, we go to settings, then go to applications, and look for the camera. Click on it and look for the line “Clear cache”. After this, your camera will work again.

Removing dust

This is unlikely to affect the camera, but the picture will be greatly distorted. Therefore, an inexperienced user will immediately think that something serious has happened to the camera, since he does not get the desired photo quality.

To remove dust, you need to contact a phone repair or service center. The master will carefully remove the glass, clean everything, and you will again admire the clear image.

Remove the conflicting application

Finding the culprit in this situation is difficult. If you have installed specific application, after which malfunctions were noticed in the camera, then it needs to be removed. If such a problem did not appear immediately, then you need to search at random.

Or just do a factory reset. The system is formatted and the camera comes back to life.

Bug in the firmware

You need to install another firmware. If you have installed official firmware, and the camera stops working, then this is a manufacturer’s error, which will be corrected soon. But this happens extremely rarely. Mainly in ultra-budget Chinese smartphones.

If we are talking about custom firmware, then you need to contact the creator of the firmware. Perhaps the creator will make a fix or patch that will fix this problem, or maybe not. You alone are responsible for installing the firmware! Therefore, carefully study the firmware description and consider all possible bugs in order to avoid such problems in the future.

Change default memory

Lack of memory is one of the reasons. Therefore, you need to switch the default memory to the SD card in the memory settings. If you don't have an SD card, then you need to remove unnecessary files to appear free space to save new pictures.

If there is no default memory selection option in your camera settings, then look for this feature in your phone settings.

Restore camera settings to default

If you like to tinker with the camera settings to achieve best quality image, then in the future the camera may stop working precisely because of such actions. To restore the default settings, go to your phone's settings, go to applications and find the camera. In the list of operations that appears, select “Restore default settings.”

Check your memory card

Sooner or later, your memory card will start to fail. To restore it you need to format it and test it special programs. It is advisable to do this on a computer. The program will clean the flash drive, fix errors, etc. Then insert the flash drive into the phone again.

This method will only help if your photos from the camera are saved on an SD card.

Conclusion

If the problem - the camera on Android does not work - is related to the software, then it can be easily solved at home. If this hardware failure or mechanical damage, then you can’t do without a master.