Why does it say the play market application has stopped? Google Play Market does not work - what to do

These days Google apps help us cope with the most various tasks. In any difficult situation, we turn to Google for help and get a solution. But it also happens that you urgently need something in the Google application, and suddenly a pop-up window appears with the inscription: “”. And you also have to stop in the middle of the journey. This is very annoying, since you never received the desired solution and at that moment you found yourself completely helpless.

But don't give up: we will give you simple options that will help you easily solve your problem if you encounter this error. We will also teach you how to get out of the situation if Google Search I settled not on the Google application, but on any other application. We also have a simple solution for situations such as screen overlay detection, services stopping Google Play and many other errors for Android devices.

There are several reasons why a Google app might stop working. The Google app you're using may be out of date, or there may be another problem with the Google Play app. Trouble may be caused by lack of free space on your device with something else. IN present moment we have 3 solutions, at least one of which will help fix this error.

Solution 1: Update the Google app to the latest versions

The "Google app has stopped" error can have several causes, and one of them is related to outdated version Google Play application installed on your Android device. Therefore, you should update the Google app to the latest versions to resolve this issue.

How to update Google services Play to latest version:
If you have saved automatic Play update Market, then the Google app should be automatically updated to the latest version. But due to low connectivity, services may not be updated. You can update the Google app to the latest version using this link.

Solution 2: Clear Google App Cache

Whenever you search for something in the Google app, some data, search results, and search queries are saved as a cache on your device. Google apps can also crash due to cache. You can try clearing the cache and see if that fixes the problem.
To clear Google app cache: next steps:

Clearing the cache can fix the error in the Google app. You can even clear the cache of all apps using the same method.

Solution 3: Clear all Google app data:

There may be several reasons why the Google app is stopped and the glitch may be related to the Google app data. Therefore, as alternative solution you can try to delete all Google app data. Clearing Google app data will not delete your device's internal data, it will simply delete the result of saved search queries that you performed in your Google app.
To clear Google app data: next steps:

We hope that at least one of the three solutions proposed here will help you deal with the problem " Google app has stopped" If you tried some other solution and it worked, please share it in the comments to the article. Your experience may help other users.

Many people are familiar with the situation when, when trying to launch an application, Google Play Market An error window appears on the screen of your Android device with the message: “Google Play Service has stopped.” There can be a great many reasons for this - for example, a malfunction of the gadget itself, technical problems with Google services, etc. However, this does not make it any easier for the user - after all, in fact, the Play Market is main program smartphone, and its inoperability may lead to problems in the operation of other applications.

What is Play Market?

Google Play or Play Market(previously Android Market) - service included in the set pre-installed applications Google. The Play Market is installed by default on all smartphones and tablets running Android systems. This service is an in-system store for games and applications, and allows users to download only verified files to their device.

Unfortunately, like any other software, the play market prone to crashes, technical failures and exposure to viruses. In some cases, in order to eliminate problems in Google work Play, the application has to be completely removed and reinstalled.

What to do if the play market is not working?

Let's look at a few of the most simple ways configure the Play Market and restore its functionality.

Reboot the device. Rebooting the Android system is the first thing to do when problems are detected in the operation of any service, including the play market. Very often the problem occurs due to a normal system freeze, and disappears by itself when rebooted. In addition, sometimes malfunctions can be caused by “garbage” in the gadget - for example, remnants of already remote applications or a large cache size. If the reboot helped and the play market was restored, download some special application(for example, Link2Sd or SdMaid) and use it to clean the device from unnecessary files- this will have a very beneficial effect on the operation of your smartphone.
Network check. Before you take drastic measures, make sure that your device has no internet access lost. Check availability and speed network connection- perhaps your telecom operator has some technical problems, or you simply forgot to top up your balance. If there is no connection, problems with the application will resolve themselves when it appears. If everything is fine with the connection, proceed to the next steps.
Setting the time and date. Such a minor nuance, how wrong set date or time may affect the performance of Google services. Enter the gadget settings, go to the “Date and time” item and set correct values. It will be even easier to launch automatic synchronization with network time, having previously selected the correct time zone in the appropriate settings item.
Google account activation. It is possible that your account is simply disabled. This is easy to check - go to the appropriate settings section and, if necessary, enable your Google account. This will almost certainly eliminate the problem of launching the play market.
Reset Google settings Play Market. This method is also quite effective. It is aimed at clearing the Play Market cache, and is performed as follows:
1. Enter the gadget settings.
2. Select the "Application Manager" or "Applications" section.
3. Go to Google Play Market.
4. In the application management window, select “Erase data” (or “Clear cache”).
5. After cleaning, restart your smartphone.
Uninstalling updates. Follow steps 1–3 previous method. In the application management window, select "Uninstall updates." After this, the service will return to the original version, which worked properly. It is quite possible that the device, due to its technical imperfections, simply does not accept software updates.
Reset Google Play services settings. If the previous methods did not have an effect, try the following manipulations:
1. Go to your device settings and then to Application Manager.
2. Select Google Play Services.
3. In the application menu, select "Clear cache".
Checking the Download Manager. It is quite possible that while using the gadget, you accidentally turned off the “Download Manager”, which caused the Play Market to not work. What to do in this case? Try going into the device settings, and then into “Applications”, go to “All”, find “Download Manager” among the applications and turn it on by pressing the corresponding button. Reboot the system and check if the Play Market is working.
Removing a Google account. Please be aware that using this method may result in deletion important information, so take care to create ahead of time backup copy data.
1. Go to the gadget settings menu.
2. Select “Accounts”, and in it - your own account.
3. Click on the “Delete” button, then restart your smartphone and log in to your account again.
Removing applications that interfere with the play market. It's no secret that more or less advanced users of Android devices often install applications from third party sources, V Bypass Play Market. There are many reasons for this, and in the first place is the desire to receive full versions applications without paying the required amount. In particular, gamers often install software called Freedom, which allows them to make in-game purchases for free. If you have such an application installed on your gadget, try uninstalling it (be sure to stop its operation first - this is very important). Restart your smartphone and check if the play market is working.
Full reset to factory settings. Do full reset should only be used as a last resort if all other means have failed. First, back up your important data, such as your contacts, and make sure the backup is successful. Then go to the settings of your smartphone, find the “Backup and reset” section there, and reset the settings.

What happens if you delete Play Market

If the play market flatly refuses to work, but you don’t want to take drastic measures and reset the gadget’s settings to factory settings, you can try deleting the application from your smartphone and installing it again. True, you can perform this action only if the device is rooted. If you don't have superuser rights, the most you can do is stop the application.

Removing the play market will affect the functioning of certain applications - in particular, Google services and those that require the market for correct operation. In some cases, the user may even need to flash the smartphone to restore its functionality. So think twice before deleting.

How to restore the play market?

If Play Market was deleted due to virus attack or you deleted it for the purpose of subsequent restoration, download the apk file from the official website of the application, install it and synchronize it with your Google account. This is not difficult to do - during installation, the application itself will prompt you to create new account or log in through an existing one.

And lastly: in at the moment hacked (that is, modified in a certain way) are very common Play version Market. No way don't install them to your device: firstly, when downloading a file from an unverified source, you risk downloading a virus to your smartphone under the guise of the Play Market, and secondly, a hacked Play Market can disrupt normal work gadget, as a result of which you will have to reset the settings to factory settings or do a flashing.

If you use a smartphone for a long time, then it accumulates errors and one of the most annoying errors is that the Google app has stopped. In some cases the same error is called: application Google Play services stopped. In this article I will tell you ways to solve this error.

The error usually looks like this: you launch the application, it starts and immediately closes with this error.

There are several ways to solve this problem. So let's begin.

Perform a factory reset.

The easiest way. I already wrote, B different smartphones it is done differently. Here it is, using the example of Huawei 4C.

Typically you need to go to settings, then storage and reset. Or in settings, recovery and reset. Sometimes this item is located in the section about the phone or tablet. Look in these sections, you will definitely find a reset there.

Update Google Play Services.

Application updates and the operation of some programs, for example Gmail, which does not work without Google Play, depend on the operation of Google Play services.

Google Play services are updated via Google Play (oddly enough). You can see if there are updates by following this link:

Reset the application cache.

Resetting the app cache also helps get rid of this error. Go to settings, then applications. Click on erase data and clear cache. IN Meizu smartphones it looks like this:

The error “Google application has stopped” appeared after flashing the smartphone.

This problem is faced by people who:

install non-original firmware
install the firmware from someone other than your smartphone
Before installing the firmware, do not perform a wipe (do not delete old data)

In this case, as I already said in the article about resetting settings, resetting itself will not help you. You will need to reflash your smartphone or tablet again, but this time original firmware. On our website there is where you can find the original firmware for your smartphone. Please note that some smartphones have modifications and firmware from one modification will not work with another. The most common example is Sony smartphones.

Sony smartphones usually have two modifications - Dual Sim and Single Sim. And these modifications are not compatible with each other. You must remember this.

The error "Google application has stopped" appeared after updating the smartphone.

Another fairly common case when we update over the air, and then get a bunch of errors in operation operating system Android. There is only one piece of advice here - reset the settings to factory settings. This will clear your user data and settings. The problem should go away.

The second option is to try updating to this firmware not over the air, but by completely reflashing the smartphone. This can only be done experienced users and for each smartphone the process may be individual; here you should contact the manufacturer for instructions.

If all else fails.

I don't think any of the points helped you. But let's try again. The solution to the problem needs to start small and end big, that is, flashing the smartphone. General plan looks like this:

update Google Play services
clear application cache
reset to factory settings
reflash the device

One of the points should help you. Actually, I talked about them in the article. But if nothing helps, then perhaps you have old smartphone on Android and accordingly old Google version Play?

If this is the case and your warranty has expired, try to find custom firmware With new version Android. Typically, smartphones with Android 4.3 and above work fine in 2018.

Developers choose Android version 4.3, so you must have at least this version of Android.

And one more option.

Use old version the application you need. There's nothing wrong with that, especially if the developers have added some new functionality that you don't need.

Nothing helped? Write in the comments your smartphone model, Android version and what you did to fix this error. I'll try to help you!

If on Android screen device, a message appears stating that the Google Play Services application has stopped, then to resolve the problem you need to clear the cache, re-add your Google account or reinstall Google Play Services. One of the methods listed will definitely help fix the error if done correctly.

Clearing cache

The first method that will be recommended on any forum is to clear the Google Play cache. This can be done through the Android settings:

Open Settings, go to Applications (on some Samsung phones may be called "Application Manager").
Go to the "All" tab to see a list of all programs, including those built into the OS.
Find the Google Play app and click on it to open additional settings.
Click Clear Cache to delete temporary files.

To apply the configuration, be sure to restart the device (you can simply turn it off and on). If this does not help get rid of Google Play stopping, clear the cache of another application - Google Services Framework. The correct functioning of Google Play Services depends on its operation, since the Framework is responsible for exchanging data with Google servers and information synchronization. The procedure for performing the operation will be similar:

Open the Applications section in Settings (Application Manager on Samsung).
On the Find All tab Google Services Framework.
Open advanced settings and clear the cache.

Reboot your device again and check if the built-in Android app glitch is resolved.

Adding an account

So, you cleared the cache, but the problem remains. The error “Google Play Services application has stopped” appears, what should I do next? Try deleting and adding your Google account again. The user profile performs huge amount functions, so reinstalling it may have a positive effect on the performance of built-in Android applications.

Open the “Accounts” section in the settings (on some firmware you just need to find the “Accounts” field).
Find your Google account.
Click on it to open the sync settings. Expand additional menu and select "Delete Account".

Please note: deleting your account will result in the loss of data associated with it. Therefore, it is recommended to back them up.

After deleting your profile, go to settings again and click “Add account.” Select Google, enter your email and password to activate your existing account. After re-authorization, check whether you managed to get rid of the error with stopping Google services.

Reinstalling the application

How to fix the error if clearing the firmware cache and re-adding Google account didn't help? There is another proven method, which is to reinstall the application. The method works equally well on all devices, be it a Samsung flagship or a Chinese budget smartphone.

Reinstallation means that you first remove the built-in programs. However, this cannot be done: you can only erase and reinstall Google Services updates. This will allow you to get current version applications without errors. To be able to erase updates, you must disable the Device Administrator feature.

Open the "Security" section in Settings.
Scroll down to Device Administrators. Click on it to open additional settings.
Uncheck " Remote control" A window will appear explaining which operations will become unavailable as a result of deactivating the function. Click Disable.

After deactivating the “Administrator”, you will be able to manually remove and install updates to Google Services. After completing the task, you can re-enable the “Administrator”, as this is enough useful feature Android.

To remove app updates:

Open "Applications" in Settings. Go to the All tab.
Select Google Services.
The “Uninstall updates” button will be active. Click on it and wait for the operation to complete.

Owners mobile devices on Android OS they know very well that to download any official content you need to go to the Google Play service. Posted here different applications, helping to speed up the system, antiviruses for every taste, games and other very useful tools for work and play.

Sometimes it is simply impossible not only to download, but even to open this very important service For mobile gadgets on Android. A message appears on the screen that an error has occurred in the Google Play services application. Usually, along with this sad message, its code is indicated, and from it you can determine the reason why the service cannot work. Let's figure out what errors happen and how you can fix them yourself.

This is a very common reason that may arise due to a conflict between the version of the Google Play service and the version of the device OS itself, or due to a malfunction in the Market.

If your phone or tablet alerts you about unknown error, that is, without specifying the code, you can try to fix it yourself by following these steps:

In most cases, this method resolves problems with the service, but if this does not happen, then you can solve the problem simple removal it from the system, and after that you need to download and install latest version Marketa.

You can free cache entries from the service; it is located in the system settings menu under programs installed by default by the developers of your smartphone or tablet. Select it and scroll through the menu to find the cleaning functionality.

An unknown error very often occurs due to incorrect installation date and time. You can also eliminate the discrepancy from the system settings in the column of the same name - you can select synchronization with the Internet, in automatic mode or ask required values manually.

Also, the reason may be the lack of Internet access, and if you use wireless networks, then check the login password and your login, it is likely that after the correction you will be able to log into the Google Play service page.

Numbered errors

If you see a Google Play Services error number on the screen of your device, this will help the user identify the problem that has arisen and quickly fix it.

Here is a list of the most common mistakes and give specific advice on what to do in this or that case:

№ 24

This problem may be caused by incorrect installation service department, when the user decided to first remove and then install the Market service again. The fact is that in this case many traces remain in the system, not deleted folders, which don’t allow you to do it correct installation, that is, they cause conflict.

How to fix:

First, from a third-party site, download to your phone or tablet any program with which you can easily get unlimited access to system settings, that is, root rights. Such a program could be, for example, Kingo Android ROOT.
After gaining access to system folders, find the path to the sdcard/android/data/ folder, in which the old ones that have not been deleted remain Google files Play. Click on them and calmly remove them from the system.
After these steps new installation the service should run without errors.

№ 101

Actually, this cannot be called a problem; the system simply tells you that there is not enough space in the memory of your device. Google Play - system application, and it must be installed in the memory of the device itself, and if there is not enough space, then a message about this error pops up.

To ensure the system runs smoothly, do the following:

Go to the system settings menu.
Find "Application Manager", open it.
Choose the most voluminous programs and components, and transfer them using the device to a memory card.
Check the sufficiency of space from the main menu in the "Memory" section: the free space should be marked green.

Cache entries also take up a lot of space, and it would be good to get rid of them; we explained how to clean the device in the example above.

№ 403

This problem may occur due to the presence of several Google accounts, both on the device itself and in services. To solve the problem, from the main account go into the settings and delete the service, and then install it again. There shouldn't be any problems.

Problems may also arise due to connection to a proxy server (used to open sites prohibited in Russia); when redirected to another country, it is impossible to receive updates, so the number of this particular problem pops up. To get rid of the problem, you must first stop Google Services and then clear all data.

№ 481

This problem occurs when incorrect definition created account, and to get rid of it, you first need to delete the incorrect account, and then create it again on your device. After deleting, be sure to restart your device for the changes to take effect!

№ 491

This services error Google Play is due to the inability to remove and reinstall an application from a specific account.

To solve:

First, delete cache entries in Google Play, reboot.
After the system starts, go to the settings menu, select "Accounts and Sync".
Find your account and click "Delete".
Restart the device again, set a new account value or restore the old one. The service should work.

№ 492

In this case there was a failure virtual machine Dalvik, which uses software under Java control. And in this case, in principle, like the first action in all others, you need to clear all entries of the created cache in the service Google services Play and Play Market from the main settings menu. Clean and restart one by one.

If these steps do not lead to success, then you can reset all device settings to factory settings from the main settings menu. If there is valuable information, then transfer it to a memory card or computer, and only then reset it.

Error code rh-01

IN lately this is a fairly common problem. It can be solved in several ways. We wrote about this in the article “”.

Conclusions

These and other types of errors are in most cases corrected by clearing cache entries. Well, a type like No. 911 is associated with an unsuccessful attempt to access the Internet via wireless Wi-Fi network, here you just need to check all the settings and set new values for the input.