How to find out the personal account of a Rostelecom subscriber by phone number. How to find out your personal account for the Internet

Each Rostelecom agreement has its own unique number - this is a personal account. It is assigned only once when you first connect to services and does not change again. Typically, the subscriber does not need to know the personal account number, but in some situations there is a need to indicate it. The easiest way to view it is on a copy of the contract, but this option is not always available.

There are several ways to find out the subscriber's personal account numbers. All you have to do is choose only the most convenient one.

The most popular way to find out your Rostelecom account is to use the capabilities of your personal account, which you can register on the official website. You can also go to your account using the link kabinet.rt.ru. All personal account numbers are located in the tab called “My Services”. There is also information about the current balance of each account.

Find out your account from the operator

This service is temporarily unavailable.

You need to call the toll-free number 8-800-100-0800, introduce yourself to the operator and ask for your account number. The request will be fulfilled only if you provide your passport data.

Get information about the number at the service center

There are several Rostelecom subscriber service centers in each region. Contact one of the offices, and the manager will help you find out the personal account of the subscriber you are interested in. You must have a passport or other identity document with you. If the contract for the service provided is not issued in your name, then you will be informed of the personal account number only upon presentation of a notarized power of attorney from the company’s client in your name.

For many users of communication services in the Russian Federation, the key to obtaining information about the Internet, subscriber account and other communication services is a Rostelecom personal account. You need to call it if you call technical support or want to ask your provider’s operators what your debt is.

Personal account. What is this?

Even if you haven’t encountered any problems yet, the question of how to find out your personal account will sooner or later puzzle you. PM is important.

A set of 14 digits is an indicator of the subscriber, his personal, non-repeating data, which may be required at any time. In Rostelecom, you can use the LAN number to request information about debt, services, etc. Without it, you will be denied the necessary information. Therefore, it is better to study in advance the question of how to find out the Rostelecom personal account number.

Information from the provider's documentation

When you first connected to the Internet from Rostelecom or installed a telephone line, a new contract was concluded with the service operator, which spelled out the rights and obligations of the parties. In addition to this data, a digital code was indicated in the contract. These are the symbols we are talking about. They are tied to the subscriber's services. If they ask for a PM, please provide the contract number. In most cases you can't go wrong. Next to the required symbols there should be a mark “l/s” or “personal account”. If the contract is lost, there are other ways to find out your personal account.

Examine receipts from the provider

Another answer to the question of how to find out your LAN may be to study other Rostelekom documents. Receipts for the Internet and other services, which are still sent to homes in many regions, are suitable. You can take one of them and find the familiar “l/s” mark. You need to look at the numbers under the logo. They are what you are looking for.

You can also find out your Rostelecom personal account in your invoice. Not a single piece of paper received from your provider is complete without a set of identification numbers. If bills and checks are received via the Rostelecom Internet, personal numbers are written in them, just like on paper. In the bins of your home storage of all kinds of papers, you will definitely find an old or new document in which you will receive what you are looking for.

Official resource of the provider

If you cannot log into your personal account because you do not have one, go through the registration procedure. Create a username and password, and then log in. The resource tools will help you. The process takes no more than 5 minutes. The next step is to link your personal account to your account. To solve the question of how to add a personal account number to your account, you do not need to know the number to be added. A personal account in your personal account can be registered using an Internet password or your phone numbers. As soon as the linking is completed, all the necessary data will become available.

The easiest way to find out l/s

Even if you are not an advanced user, if you have lost all your checks and receipts, you can find out the numbers for your HP. Customer support service remains relevant. Call 8-800-1000-800, and they will give you the numbers with the address and other information. In order to call Rostelecom and find out the PM, you only need a mobile or home phone. Operators are required to verify your right to access the requested information. You can confirm this by providing the following information:

• passport (data) of the subscriber who has entered into a contract with the company;
• a special code word specified in the contract;
• FULL NAME.;
• the address to which the service is linked.

Knowing the 14 digits of the personal account, you can manage your account. Then, to obtain confidential information, be prepared to remember the last time you paid for the service and how much money you deposited. This is necessary to protect your data. It is not possible to obtain important information based on publicly known data from those requesting it, since the provider respects the rights of its clients.

Contacting the office

If you ask if I can find out my personal information, you can personally contact one of the operators serving in the office. If the described methods do not suit you, take time and go to Rostelecom. Have your passport with you. It is important that the contract is drawn up in the name of the applicant. Operators do not have the right to give confidential information about clients with whom a contract has been concluded to strangers, even if they prove that they use the service. The address of the nearest office can be found on the Internet.

When registering and completing documents, each client is provided with an individual number, which is assigned to him for the entire period of provision of services.

Each number is individual and consists of 14 digits. As practice shows, it is required in very rare cases, but not always a person can find it and provide it. After all, papers can be lost over time or safely hidden in a box somewhere in a closet. What to do in this case? How can I find out my Rostelecom personal account number if it is not possible to view it in the contract?

If you are one of those subscribers who encountered a similar problem, look through the list of possible solutions below:

1. View in your personal account.
2. Contact the Rostelecom office.
3. Call support by phone.

Now let's look at each method in detail!

Through the user's personal account

If you have access to the Internet, then one of the most convenient and simplest ways is to use your Rostelecom personal account. This is a special service in which a complete data package is provided for each user. Information about your accounts, balance, transactions, connected services and options is displayed.

Attention! You can have several accounts in your account, since a separate identifier is registered and assigned for each service. Now you can safely write it down and top up your account. The current balance will be displayed next to the IDs, and the total funds for the account will be displayed at the very bottom of the page.

At the company office

Don't have access to the Internet? In this case, you can contact any of the Rostelecom offices.

To obtain information about your personal account, you will need to present a document that proves your identity. In this case, the contract must be executed in your name.

If you are applying on behalf of third parties, for example, your wife, child, husband, then a power of attorney certified by a notary is required. In this case, it is easier to come to the person for whom the contract was entered into, since certification of the power of attorney will cost you 500-1000 rubles, and this amount in most cases exceeds the cost of the company’s services.

Via Rostelecom support service

All clients have the opportunity to receive consultation by toll-free telephone, where operators will answer any of your questions.

You need to call a single number in the Russian Federation - 8-800-100-08-00 or look at the company’s official website for the phone number for your region by selecting the appropriate tab with your city, region or region at the top of the site.

Attention! To find out your personal account, you will need to confirm your identity by indicating the passport data for which the contract was registered, as well as the code word specified during registration! If you have forgotten it, you can restore and change the word from the operator by dictating your passport data.

Let's say that you found out your personal account, but how can you now find out and top up your account, for example, for the provision of Internet or cable television?

How to find out Rostelecom balance by personal account number

If you need an ID and then top it up, you can use one of the methods described. We roughly divided them into two groups. In one case, you will be able to find out and top up your account, and in the other case, you can only top up, because the described services will not be able to provide information about your accounts.

Find out and top up your balance

1. Personal Area. As described earlier in this material, information on each personal account will be displayed in your personal account. Next to the identifier is the amount currently available. If you have multiple accounts, information is provided for each in a separate tab, but at the very bottom of the page there is general information about your account (all accounts are included here).
2. Company office.
3. If you live in a city where there are Rostelecom offices, you can find out about the current account balance at any of them. To do this, you must provide the passport data for which the contract is registered. Service center.

Call the toll-free number and ask the operator for your account balance. Again, confirmation from the owner is required. You will need to indicate the code word previously specified in the contract.

1. Just top up your balance
2. At the Russian Post Office.

Payment systems, for example, Qiwi, Webmoney.

We also draw your attention to the fact that in addition to the personal account, the user can find out the balance through Sberbank, indicating only his number. If you need to check your cell phone balance, just send the command * 105 #.

Almost all new subscribers do not pay attention to the information provided by a company employee during the conclusion of a service agreement - and in vain. Since it is there that your account number appears, according to which all settlement transactions are carried out. And as soon as the period of the first payment arrives, the question immediately arises: how to find out your Rostelecom account number? If you still have a copy of the contract, then you should look for it there - it is definitely written there. But what to do if a copy of the contract was lost.

Find out your Rostelecom personal account number through your personal account

It is possible to find out your account number through the user’s personal account, but this is only if you registered in it and linked it to your personal account. In this case, it will be displayed in the main menu of the customer self-service system.

1. To do this you need to go to the website lk.rt.ru/#login
2. Enter your username and password into the login form
3. In the menu that opens, it will be available account number

It is advisable to immediately copy this number into your phone or notebook, so it will always be with you everywhere, and if necessary, you can quickly use it.

Find out through customer support

If you have not registered in your personal user account and have not linked your personal account number, then you should use alternative ways to find out this information. In this case, you can always contact the company's support service, which will provide you with information. In this case, the user may be identified and you may be asked for passport details and other information related to replenishing your account and the services that are available to you. To call the support service you must use the following numbers:

1. 8 800 100 08 00 - a single support number for the company’s subscribers
2. 150 - short number for mobile phones
3. Each branch also has its own phone number, which you can always find out on the company’s official website

Calls to the above numbers can be made at any time convenient for you and they will be free.

Contact the nearest company office

There is another option - to directly contact the nearest branch of the company. All operating branches for your city can be found at the link perm.rt.ru/contacts. You just need to indicate your city. To visit the company’s office, you need to take your passport with you - a document that confirms your identity, and the contract itself must be issued in your name.

The company's employees will help you get this information quickly, because they have a subscriber database with all the data. We recommend that you immediately save the received account number so as not to look for ways to solve such a simple issue in the future.

Why do you need a personal account?

This number is used both in the subscriber agreement and in the service system. Its first and main meaning is payment for Rostelecom services using a personal account; it is through this number that payments for almost all services are made.

To do this, you enter it both in your personal account and in self-service terminals, as well as in bank branches. Also, when using it, you can obtain all the necessary information about the user and all the services that he uses. It is always specified in the service agreement.