Megafon subscriber service number. How to contact a Megafon hotline operator for free

Contacting the Megafon help desk is the easiest way to solve any problem with cellular communications. Most users prefer this method to visiting a service office and trying to figure out the Service Guide. However, it is not always possible to call the Megafon helpline from a mobile phone - that is why it is necessary to indicate all the contact details with the operator.

How to call the Megafon help desk from a mobile phone?

Megafon subscribers have a single short number 0500. A call to this number is completely free, regardless of whether you are calling from your region or calling from intranet roaming. To communicate with a “live” consultant, you need to press the number 0 in conversation mode.

Subscribers of other mobile operators need to dial the entire helpline number, namely 88003330500. It is also free and available around the clock.

If you need to call the Megafon helpline from your home phone, you must dial the number in full format, as when calling from a SIM card of another operator.

Megafon helpline number for contacting a virtual consultant

In order to obtain information, you can also contact the virtual consultant Megafon (number 88005500500) - a program that is being actively refined and improved. A virtual consultant can tell you how to connect or disconnect a particular service, but explaining where the money goes from the number is beyond the scope of his competence. At the moment, a virtual consultant is not very popular among subscribers who prefer to deal with “live” specialists, but attitudes may change when the robot learns to solve all problems.

The virtual consultant is also available at 88005500767. Important: calls to the virtual consultant from numbers of other operators are charged.

You can contact the Megafon help desk while in another country by calling +79261110500. At the same time, it is important not to change +7 to 8, because this is the country code of Russia. The call will also be free exclusively for Megafon subscribers.

Telephone numbers of Megafon help services Moscow and St. Petersburg

To contact Megafon Moscow you can dial the number +74955077777. This number is free when calling from the Moscow region, but provincials are better off using other, less expensive communication methods.

The Megafon helpline number for North-West Russia (including St. Petersburg) is as follows: +78129600500. When calling from international roaming, you should use a different number: +79211110500.

There are many different ways to contact the Megafon helpline, however, you should be careful if you are calling from another operator - in this case, some of the listed numbers are charged.

Tariffs and terms of payment for services are changing, and new mobile communication opportunities are appearing. Not everyone can figure it all out. Sometimes a voice menu is not enough to solve a problem. And the question arises: how to call a megaphone operator?

Call centers "Megafon" made sure that a connection with technical support is available at any time. There are several ways to contact the megaphone operator:

• call from a phone with a Megafon SIM card;
• dial from your home phone or SIM card of another operator;
• call while roaming;
• take advantage of online consultation.

How to call an operator on a mobile phone

To solve traditional and typical problems and misunderstandings, an answering machine is useful. If you have unique problems, please contact your operator directly. The company has done everything to ensure that communication with the support service can be established without difficulty. The easiest way is to call the short free number 0500.

• After dialing numbers, the subscriber is taken to the voice menu.
• Follow the prompts and wait for the answering machine to prompt you to contact a consultant.
• Or immediately after turning on the recording, press the number “1” and then “0”.

The need to contact the help desk of a mobile operator arises for many cellular users. Most often, subscribers ask questions that require an urgent answer.

Megafon Help

Calls to the Megafon help desk often occur before traveling abroad, when clients forget to activate roaming. We also receive a lot of questions about the list of connected services and choosing the optimal tariff. Customers clarify what Megafon operator capabilities are available for a specific phone or tablet model.

Many questions are received regarding payments, the availability of balance replenishment options, subscribers are interested in the conditions and procedure for making payments, etc. There are many users who want to get acquainted with USSD request services.

How to call the Megafon helpline?

For all subscribers, calls to the Megafon help desk are made to the number 0500. In the second option, the answer can be received by receiving a message with information to your number. Communication with a reference number is available only in the Russian Federation and is free of charge.

The Megafon operator has developed a special form of online communication for tablet owners via the Internet. On the operator’s website, each user has the opportunity to fill out a welcome form and receive advice.

Megafon helpline for calls from numbers of other operators

If it is not possible to contact Megafon’s mobile number, you can always call the Megafon help desk number: 8-800-550-0500.

Megafon hotline is a service for communicating with a company operator, where you can get an answer to any questions. The Megafon help desk operates 24 hours a day.

There is also a Megafon hotline number: 8-800-550-07-67, this is an automatic help service. Using the automatic service is quite convenient because it contains the maximum amount of information on all issues.

All calls received by the Megafon help desk from numbers of other mobile operators are charged.

Megafon help desk for subscribers in roaming

If you need to contact Megafon representatives while roaming, you need to dial the number: +7 926 111 0500. For the convenience of subscribers, it is recommended to add it to your phone directory.

Other types of communication with Megafon helpline

The Megafon contact center has its services on Facebook, VKontakte, Odnoklassniki, LiveJournal and the Habrahabr.ru portal. Everyone has the opportunity to get answers to all their questions from company representatives. Answers can be received as quickly as possible and in the same mode.

https://vk.com/megafon https://www.facebook.com/MegaFon.ru/

Open information on social media networks allows Megafon to conduct operational monitoring of its own target audience and be in demand as a mobile operator.

Subscribers have the opportunity to contact Megafon's contact center by going to the operator's official website and sending a message to an email address.

https://megafon.ru/help/faq/#contacts

How to find out your Megafon phone number?

There are two ways to find out your number:

1. You should log in from a device with a Megafon SIM card. Your phone number will appear at the top of the screen. If you need to get a password from your personal account for the SIM card that is used in the router and modem, put the SIM card in your phone and dial *105*00#

2. Dial the free command: *205# and the number will be displayed on the screen.

How to find out what services are connected to Megafon?

To find out about the availability of connected services, you need to check their list:

1. Go to and select options and Services. The “My” tab contains a list of all services connected to your number.

2. To obtain additional information about the paid services available on your number, you need to dial the command *583# on your phone.

How to call emergency help?

Single emergency number: 112

Emergency numbers:

• Fire protection - 101;
• Police - 102;
• Emergency medical care - 103;
• Gas service - 104.

You can call emergency numbers if there is no money in your account, and you can call the emergency number 112 even from a mobile phone without a SIM card.

Whatever help service the subscriber chooses, the mobile operator Megafon is always interested in providing high-quality services and offers a wide range of options for communicating with the help service.

Even if you are an advanced user and actively use cellular communications, you may need help from time to time.

Providing mobile communication services, the Megafon operator cares about its customers and has developed its subscriber service so that it is as simple and accessible as possible for any of its customers. The company's employees are always ready to communicate personally to help resolve your issues, or to do this using any other methods convenient for you. Knowing the Megafon operator number, you have the opportunity to contact a specialist wherever you are and get professional advice from him.

How can you call the Megafon operator?

The need to consult an operator arises for various reasons. For example, if the client could not find the necessary information on the official website megafon.ru, which provides various information on packages of tariffs and services not only for residents of Moscow, but other regions. Or you urgently need to change your tariff, but you can’t do it yourself from your mobile phone.

And sometimes the most acceptable option is to communicate with a “live” consultant. In any case, the Megafon provider has a number of numbers by which you can easily contact the operator.

We call the Megafon operator if necessary

It is best to write down or remember the number that you can call using your mobile phone. Calls made from a SIM card from the Megafon provider are completely free. You can call one of the numbers:

The easiest way is to use a short number. By typing , you make a call to the customer support center. Initially, you will hear the center's answering machine. After pressing the 0 key, you just have to wait for the connection directly with a live operator. It can take some time. As soon as one of the specialists is free, you will receive the necessary help.

Contact a consultant via sms

Sometimes there are cases when the client is not able to make a voice call. Or he has a limited amount of time and cannot wait until one of the company’s employees becomes available. If you find yourself in such a situation and the thought comes to you that you will not be able to get advice, then this is not so. Megafon has provided this option.

Benefits for corporate clients

For successful business development, every individual entrepreneur, large or small enterprise should think about providing reliable cellular communications. This applies to the work of any legal entity. Megafon company offers a package of tariffs and services for its corporate clients. Cooperation on corporate terms is extremely beneficial for clients. Corporate communication via Megafon provides the following advantages:

• Attractive tariffs taking into account the specifics of the business.
• Calls within the network at a competitive price.
• Special offers for using the Internet in offices.
• Convenient online service.
• Numerous bonuses and promotions.
• Preferential roaming offers.
• Special services for business, such as mobile advertising and IP telephony.

Users of corporate services can count on a high class of service. Clients can choose the rates that best suit their area of ​​activity. For the convenience of subscribers, Megafon has created a corporate portal. By logging into your personal account, you can see all the possibilities of this type of communication.

When you become a corporate client of Megafon, the operator number for you

or short

You can call the numbers provided at the time most convenient for you.

How to call an operator from a landline number

If it turns out that you don’t have a mobile phone at hand, but you have unresolved questions for a cellular telephone specialist, then this is not a problem. You can call from a landline phone.

This affordable method allows you to call the Megafon operator; no additional steps are required. After dialing, all you have to do is wait for a response from a “live” operator, who will readily help resolve the problem that is pressing for you.

In addition to the specified number, which is federal, there are landline telephone numbers of help centers for the following regions:

• the city of Orel and the Oryol region.
• city ​​of Kaluga and Kaluga region.
• the city of Bryansk and the Bryansk region.
• the city of Ryazan and the Ryazan region.
• the city of Vladimir and the Vladimir region.
• the city of Tula and the Tula region.
• city ​​of Kursk and Kursk region.
• the city of Nizhny Novgorod and the Nizhny Novgorod region.

You do not pay for calls made from landlines to Megafon employees.

How to call from another operator?

The belief that you can contact an employee of the Megafon information center not only by using a SIM card from this provider. Megafon consultants also work with requests received from numbers of other operators, such as MTS. Therefore, if a client has a question that requires prompt resolution, he does not have to look for where he can make a call on the Megafon network.

When using the services of other providers, you need to dial the combination 8-800-550-0500 to talk to Megafon operators. There is no charge for such a call.

Is there an option to call the Megafon operator from Tele2?

Even if you are serviced by another provider, you can still call the operator and listen to a full-fledged professional consultation. In order to make a call to the Megafon operator from a Tele2 SIM card, you need to dial +7-926-111-0500 on the phone keyboard. But you should remember that payment for this call may be made according to the terms of your tariff. If you want to call free, dial 8-800-333-0500.

Using Beeline, how to call the Megafon operator?

Even if he owns a telephone card from a virtual provider such as Beeline, the client, if necessary, can call the Megafon operator and ask him for answers to all his questions. To do this, dial 8-800-333-0500 on your phone. After listening to the information from the answering machine, press 1 and then 2. Thus, your call will be transferred to a Megafon consultant.

Are there other ways to contact Megafon support?

You can always resolve any difficulties or questions you may have by calling. In addition to the methods described above to contact company specialists, there are other methods. To use them, the prerequisites are the presence of an access point to the Internet and technical means that allow access to the World Wide Web. So, you can contact support:

• By going to the company’s official website, fill out a special application form, outlining the essence of the problem. Keep in mind that letters sent this way take quite a long time to be processed.
• By selecting the “Chat” line in the support section on the main page of the Megafon web resource. Here you have the opportunity to instantly correspond online with a consultant.
• By making a video call to a company specialist. You can do this in the “Support” menu. In this case, you will need a webcam and microphone.

Technical support in your personal account

Whatever problem arises, a Megafon client can always solve it by seeking qualified help from the company’s employees. He can be sure that his question will be carefully considered and that optimal ways to solve the problem will always be found.

Are you the owner of a Megafon SIM card and have questions or problems that you cannot resolve on your own?

For questions about setting up roaming, Internet, MMS, changing tariffs, monetary transactions, losing a SIM card, disappearing funds from an account and any other problems, you must contact your operator directly.

Don't know how to call the Megafon operator? There are many ways to contact a competent professional who can advise you on what next steps to take.

We call the operator Megafon

The most popular way for subscribers to contact a consultant is to call one of the user support center numbers.

Dial 8 800 550 05 00 from your mobile phone and, after listening to the menu items and making sure that they do not reveal the essence of your problem, press 0 and you will be connected to a consultant.

Calls to this number are free for all Megafon subscribers. Therefore, do not forget to add phone number 8 800 550 05 00 to your contact list as support for subscribers of your mobile operator.

There is a second option to call a mobile network specialist - press the numbers 0500 and the call button. Just like the first method, 0500 involves listening to information about popular issues. If you do not want to waste time, press 0 and wait for the operator’s response. The wait can last up to 15 minutes if the consultants are busy.

If your questions do not require an immediate response, listen to some tips that will save your time:

1. Don’t put off calling until the weekend; on weekdays, specialists’ phone numbers are more free.
2. Try to call for a consultation in the evening or closer to night, there is a chance to spend less time waiting for an answer.
3. From Friday evening to Sunday evening the lines are at their busiest.
4. At the end and beginning of each month it is more difficult to get through by phone than on other days.

SMS software

In order not to wait a long time for a response from an experienced specialist on customer issues, just write an SMS to the short number 0500 and after a while you will receive a response in the same SMS format.

Corporate clients

Legal entities, private entrepreneurs, lawyers and notaries can become federal corporate clients, who are provided with additional benefits. For a special category of clients who work with Megafon under other conditions, the operator is called to another specially designated number 0555.

From a landline phone

If you want to call the support center from a SIM card of another operator or your home phone, then you will need a different phone number - 8 800 550 05 00. Such calls are free from any phone and from all cities of the Russian Federation.

From another operator

If you make a call to the consultant not from a Megafon SIM card, but from another operator, you can call free of charge to the number 8 800 550 05 00 and no funds will be debited from your account.

Live chat on the megaphone website

Megafon service users have a very interesting opportunity to communicate for free via SMS chat with any other subscribers. Anyone can create a dialogue and add any interlocutors to it. At the same time, if you wish, the chat will be closed to others and the information you wrote will not be available to others.

In such a chat you can use your favorite emoticons and not limit yourself in communication, because all this is very cheap and you only pay 3 rubles per day of using the chat. To start writing to chats, send an SMS to 5309.

Local numbers of megaphone operator

While roaming

While outside the country, you can also call a Megafon representative. For any questions, including tariffs and roaming connections, dial 8 926 111 05 00 from your mobile phone. Write this phone number in your phone book before traveling abroad and if urgent questions arise, you can always consult with your consultant, even when you are far from home.

Online consultation with megaphone specialists

Recently, an online service has been available to subscribers to resolve issues and uncertainties with communications and services from Megafon. Online consultation can be obtained on the official website of your company. An open window will appear on the right in which you can write your comments and questions. You will receive an answer within a few seconds.