Can't sync iPad with iTunes. Ways to solve the problem of syncing iPhone with iTunes

Synchronization is very convenient and useful feature, which makes it possible to keep entire life stories in albums, store information and contacts in your operating system. But equipment sometimes breaks down and it happens that situations arise when the iPhone does not sync with iTunes. This article will talk about possible ways solutions to this problem. We will try to cover some points related to iPhone setup, which can also cause problems in the interaction of programs.

If something does not function in any application, you need to double-check whether some third-party application is interfering with it. software. Therefore, we temporarily disable all firewalls and antiviruses and try to work without them. If this doesn't help, move on.

You might want to think about a possible system problem with your operating system or gadget. To exclude this option, we do full reboot phone and computer. Be sure to wait until the power is turned off and on completely, and full load background applications.

Outdated version of iTunes

Users of the application must take care of updating it in advance. An unupdated version often causes software problems.

Check to see if new distributions have arrived. If there are any, just install them and then reboot the device.

iTunes crashes

The reason for the fact that files are not synchronized may also be a malfunction in the application. Then the only solution is to reinstall it.

In such cases, you can remove the program completely without leaving extra files and keys in the registry. In order to do this, you can use Revo Uninstaller.

After uninstallation, reboot the operating system, download and install the new distribution.

Authorization failure

If the synchronization button is inactive, you need to log in again.

This is done as follows:

  • In the media combine itself in the “ Account» select “Authorization”.
  • Next, select “Deauthorize this computer.”
  • Then immediately re-authorize in the same place by selecting “Authorize this computer.”
  • In the dialog box that appears, you will need to enter personal password from Apple ID.

If you did everything correctly, the system will immediately notify you of successful authorization, and you can proceed with further actions.

Cable problems

The reason why nothing happens when you try to establish a connection between your computer and iPhone may be a damaged USB. Apple is very sensitive; if you have a non-original cable, then the device most likely will not see it.

Try using a different USB cable, and if you are using the original one, you should check it carefully. There may be problems with the USB port itself. Then you need to try inserting the cable into a different port.

Factory reset

If after performing the procedures nothing still functions, and necessary information is not copied, perhaps there is some kind of problem on the Apple device serious malfunction. In this case, you need to reset your phone to factory settings. But note that this may delete your unsaved data. Therefore, you should take care in advance to preserve them.

Check Internet availability

Sometimes, to complete the synchronization operation, a connection to an official Apple server. Therefore, be sure to check your connection to apple.com by opening it in your browser.

Alternatively, you need to restart the router and check with your provider whether any technical work has been planned on your line.

Disable your antivirus and firewall

An antivirus or firewall is blocking the drivers necessary for iTunes to work. Ideally, turn them off completely while syncing with your iPhone. How to do this correctly, you need to look at each specific case, it is best to look for information on the official website of the installed software.

Conclusion


iTunes is very practical and easy to use, you can easily customize it for yourself. It allows you to quickly create your own playlists and store entire libraries of books and music. It was created to make it easy to sync between your iPhone, iPad or iPod touch and your desktop computer.

Apple products are recognized as one of the best in terms of durability. But any equipment sometimes breaks down, and the first thing you need to do is check the driver settings and, if necessary, reconfigure and connect them. If you can’t figure it out yourself, contact service center.

Video

Everyone knows that iTunes gives users the opportunity to enjoy their favorite musical hits without borders 24 hours a day. But, like any other system in our lives, errors and malfunctions often occur. And it would seem that the problem is the lack of iTunes synchronization with iPhone, iPad, or iPod Touch should be solved promptly and practically in two minutes - but no, sometimes even service center specialists spend hours racking their brains over this problem, simply because they have not encountered it before.

But now everything will be just fine, and to successfully sync iTunes with your iPhone, iPad, or iPod Touch you won't need to get special knowledge or take your device to the service center closest to your home, overpaying huge amounts of money to the would-be repairmen. Everything will be fast and very simple... if only you use step by step instructions, which we will now provide to you.

So, you connect your iPhone to your computer, but the device doesn’t want to be recognized. The main reasons for this may be a malfunction of the device itself or incorrect operation of the software. Let's look at a few main reasons why this may not happen. iTunes synchronization from iPhone, iPad, or iPod Touch.

Here are just the most important ones possible reasons:

  • Device incompatibility with USB port, its failure
  • Using a failed or non-original cable USB
  • iPhone not functioning properly
  • Difficulties encountered with the software or during operation Apple Mobile Device

Diagnose device and USB port compatibility

iPhone connects to USB port, but nothing happens? This means that one of the possible reasons is the device’s incompatibility with the port, or its failure. To check how it works, just insert into USB any flash drive, and if everything is in order, the device is functioning, you should reconnect the IPhone to a different port. It is better if this port is located at the back of the PC. Use USB 3.0 or higher to ensure everything works like a charm.

Are there any positive changes when reconnecting? We are moving on to the next diagnostic stage.

Checking the correct operation of the cable

Connect the cable you are using to charger. If the iPhone does not charge, the cause of the problem has been found, and it is a broken cable. Replacing it will solve the issue. If charging has started, then you will need to check the iTunes software and Apple device.

Checking the normal operation of the software

First of all, you should make sure that you have all the necessary software installed on your PC. But you should not try to download software from third-party sites that you are not sure of, because this way you expose your computer to the risk of infection. It is better to take all programs from official resource Apple, it's safer this way. In addition, you will receive only the latest versions of the software, with all updates.

The Apple Mobile Device Service is available on every Windows or MacOS device, so synchronization problems may be caused by problems with this service. If you think this is the case, this service will need to reboot.

We reboot the Apple Mobile Device

To reboot, just follow these steps:

1. Apple device disconnects from PC, iTunes closes

2. Go to the management panel, find “Administration”, then open the “Services” tab

3. Look for the name of the service in the list, then click on “Stop”

4. After you are convinced after some time that the service is disabled, you should enable it again

5. Connect your Apple device and wait until the synchronization is successful

If after this there is nothing positive, then the problem is either with the technical part of the smartphone or with iTunes itself. It is worth looking for the folder with the program and uninstalling it. Next we download latest update program from the Apple website that will be suitable for your OS. Also update any drivers that are out of date. Well, if after all your actions synchronization still does not happen, and you simply don’t know what to do next, then feel free to go to the service center, the specialists will sort it out. Unless, of course, they are real specialists...

How to Fix iTunes When It Won't Sync with iPhone, iPad, or iPod Touch Video

Users may experience iTunes not syncing new music on iPhone. The problem may arise unexpectedly: until recently there were no errors, and now the audio recordings are not transferred to the computer or phone. Let's figure out why iTunes can't read iPhone content and how to fix it.

iPhone setup

If you can't sync your music, try this little trick:

  1. Open My Music on your iPhone.
  2. Select "Songs".
  3. Toggle the "Music available offline" option.

Then connect your smartphone to your computer and try syncing again. If this does not fix the error, try other methods.

Checking synchronization settings

Before you try to figure out why you can't sync your music, check your sync settings. Let's look at the simplest way - automatic synchronization when you connect your device to your computer and launch iTunes.

  1. Connect your iPhone 4S, 5S, 6S, 7 or other model to your computer and open iTunes.
  2. Click the device button in the left corner.
  3. Select the type of content you want to sync (in in this case– music).
  4. Check the “Sync music” checkbox and choose what materials will be processed each time your phone is connected.

If the settings are set correctly, but you cannot automatically synchronize music with an iPhone 4S or another smartphone model, try starting synchronization manually by going to File - Devices - Sync.

Problems creating a backup

If iTunes fails to create a backup copy of iPhone and synchronization is not working correctly, try the following troubleshooting methods:

  1. Make sure you have the latest one installed iTunes version. Even if you are connecting an iPhone 4S, the software must be up to date.
  2. Restart your computer and mobile device , then try connecting and syncing or backing up again.
  3. Change connection type: if your iPhone 4S or another model connects to iTunes via USB, use Wi-Fi and vice versa.

On Windows computers, temporarily disabling your antivirus and firewall may help. After successful synchronization or creation backup The security software can be turned back on.

Reauthorizing or reinstalling iTunes

Synchronization errors can be corrected by re-authorizing in the store.


If this does not help, completely remove iTunes from your computer, and then install it again by downloading latest version site.

For complete uninstallation You need to remove the following programs:

  • iTunes.
  • Application Support.
  • Mobile Device Support.
  • Software Update.
  • Bonjour.

So as not to search for them throughout the list installed applications, sort it by publisher and find Apple.

Update and recovery

If you've tried all the methods and iTunes still can't read your iPhone content, try updating your device's firmware. You can update wirelessly or via iTunes. In this case, it is better to use iTunes, since it does not sync content.

  1. Connect your iPhone to your computer. Launch iTunes and select your device. It will be named after its model - 4S, 5, 6 Plus, etc.
  2. Go to the Review tab. Click Update.
  3. Click "Download and Update". iTunes will download the update files and flash the device firmware.

The only limitation for updating is that it is carried out on iPhone jailbreak. If you try to update a jailbroken device in this way, it will lead to an “eternal apple” - operating system won't start again.

Instead of updating, you can run iPhone recovery to factory settings. This procedure is performed only through iTunes.

Before restoring your device, create a backup copy. Back up your device. If your computer doesn't sync all your content, not just music, then save a backup to iCloud.

After creating a backup, connect any iPhone model to your computer, launch iTunes and on the “Browse” tab, click “Restore.”

As a result of the reset, you will get a clean device, as if you just bought it from the store. Restore music and other music from the backup to it and try syncing with iTunes again.

During the next iPad sync I encountered a problem with my computer that would frighten an untrained iPad user. The message sounded like this: iPad (iPad name) failed to sync because the sync session could not be started. If you have an iPhone, then the message will be about the iPhone.

At the same time, I just recently (a week ago) synchronized the iPad and there were no problems.

Let's write down the steps you need to take so that this message disappears and you can synchronize normally.

1. Check availability iTunes updates. On the menu iTunes->Updates. If there is new version iTunes, then install it.

2. If the version is up to date, then simply try restarting iTunes.

3. Restart your iPad. How to restart iPad. If your iPad is locked with a passcode, unlock it.

Typically these three steps more than enough for the error to not appear again and for you to synchronize normally.

But if the problem remains, you can use these other methods and tips:

1. If your backups add up to external hard disk, check if it is accessible. For example, my media library is stored on a separate hard drive and backups are stored there, but this hard drive tends to fall asleep to save energy.

2. Check your time and date settings on your computer and iPad (iPhone, iPod). You must have the same time and the same time zone set. On iPad go to Settings->General->Date and time.

3. Tip for Windows only:

a) close iTunes

b) run the command line as an administrator (START -> All Programs -> Accessories. Right click mouse on " command line"(or CMD) -> "Run as administrator").

c) enter the command “netsh winsock reset" Launch it. This program resets the winsock protocol settings. From what I was able to google, it became clear that this was necessary after the consequences of the intervention of some viruses or Trojans. So we additionally recommend checking the system with an antivirus.

d) restart your computer and try synchronization again.

4. Go to iTunes settings. In the “Devices” section, check the box “Prohibit automatic synchronization of iPod, iPhone, iPad devices.” Connect your device to your computer and try synchronizing.

That's all the solutions are. If you solved the problem with the code name iPad could not sync because the sync session could not be started write in the comments in some other way. If any of the above helped you, please also unsubscribe so that, purely for statistics, we understand which method is the most effective.

From iTunes. The reasons for this error may be different: a failure in the device itself, outdated version programs, damaged USB cable. However, there is a way out of this situation.

Problem Solving iPhone sync and iTunes.

The problem occurs by various reasons. Most often it is a faulty cable. Sometimes they can interfere correct operation outdated version of iTunes or device failure. You will learn about all this and more below.

Cable fault

Many users of Apple products note that the included cable breaks down very quickly. You can check its functionality by connecting it to your smartphone. If charging does not start, the cause of the problem has been determined. In this case, you should buy new cable or connect using Wi-Fi.

Old version of iTunes

Updates to this utility are released regularly. It is recommended to use only the latest version. And it is precisely because of this that the iPhone sometimes does not sync on the computer. The most logical solution is to update iTunes. The process takes place in the program, without directly going to the developer’s website:


Device malfunction

Sometimes the problem is hidden in the iPhone itself. First, reboot it. Sometimes this cannot be done. Then you need to resort to the Hard Reset function:

  • for iPhone 7 and more latest versions press the lock and volume down buttons at the same time for 10 seconds;
  • for other versions you need to hold down the “Home” button and lower the volume

When it lights up Apple logo, the buttons can be released. Sometimes it is not possible to synchronize a smartphone due to its firmware. Then you should update your device to iOS 11. In this case, no difficulties should arise.

Port failure

Sometimes it is not possible to complete the synchronization process due to incompatibility of the cable with the port or due to its malfunction. Try inserting another flash drive into the port. If everything is fine, then reconnect the smartphone to another department. The advantage will be its rear location.

Problem with music

If the music on your iPhone does not sync with iTunes, you can use this method.

  • go to the “My Music” section on your smartphone;
  • select the “Songs” item;
  • turn on and then turn off the “Music available offline” option;
  • Reconnect your iPhone to your PC and try syncing the device.

After reading the article, you have figured out the reasons and ways to troubleshoot problems when syncing an iPhone with iTunes. We hope that after reading you do not have any questions. But if you have them, then feel free to ask them in the comments, answers to them will be given in as soon as possible. We will also be grateful if you like and share this article with your friends.