The wifi icon is gray but the internet works. Wi-Fi without Internet access: yellow exclamation mark in tray is lit

Question from a user

Good afternoon.

Tell me what can be done - yellow appears on my laptop often exclamation point that Wi-Fi without internet access.

After a while it disappears, but constantly waiting for the network gets boring. I'm thinking of buying a cable to connect the laptop to the router directly (but then there will be no mobility) ...

Alexandra.

Good afternoon everyone.

The described problem with accessing the Internet via Wi-Fi is not that uncommon (I think that most Wi-Fi users We have encountered it more than once, and will encounter it again...). It occurs for many reasons, and I will analyze the most basic of them in this article (so to speak, I will give recommendations for restoring the network). So...

How to restore Internet access via Wi-Fi

The appearance of the error is shown in the screenshot below - the Wi-Fi icon in the tray lights up yellow Exclamation point, if you move the mouse pointer over it, you will see a characteristic message. Also, users often find out that something is wrong with the network when they try to open some web page - and instead see a message in the browser stating that the resource is unavailable (and this happens with all sites).

Error example: when hovering over wifi icon, Windows reports that the connection is without internet access...

Now about the decision...

Try rebooting your router and laptop

Oh... For many problems with your computer, it is recommended to restart it. And this time is no exception either (this error often occurs after the computer wakes up from sleep mode (hibernation). The fact is that after waking up from hibernation, Windows “thinks” that it is working with the old IP address, but the router has already given it a new one - and in As a result of this lack of agreement, connection problems are observed) ...

To reboot the router, you can use special button on the device body, or simply disconnect its power supply from the network for a while.

I note that with many connection problems, this is forced reboot Helps quickly restore network functionality...

Important!

By the way, I highly recommend checking whether there is Internet on other devices using this Wi-Fi network - on a tablet, phone, etc. This will help you understand whether the problem is in the laptop (with Windows), or a problem with the router or provider.

Diagnose problems

On Windows (by at least in 10) there is a very smart network diagnostics, which many underestimate. Meanwhile, by running it, you can correct the lion's share of errors, and at least roughly know “where to dig”...

And so, click on the icon Wi-Fi connections right click mouse and select (see screenshot below).

Next, the wizard will start: it will automatically check all the parameters, correct errors, restart the adapter (if necessary), and at the end of its work it will give you a message: that everything is in order and I have fixed the network, or indicate some kind of problem.

For example, in my case, the diagnostic result is “The DNS server is not responding.” This error occurs most often when there are problems with your Internet provider, or there is a communication channel break. For example, if you cut the network cable at the entrance (or simply remove the Internet cable from your router), you will see the same error...

Remark!

The article will tell you what to do if DNS servers do not respond (Internet failure and sites do not open) -

Check what's wrong with yours network cable Everything is fine

This advice follows from the previous point. First, take a look at the router itself: if everything is in order with it, one way or another, the LEDs on it should be lit and blinking (try disconnecting the Internet cable from the router, and then connecting it again - the number of lit/blinking LEDs should change, provided that everything is in order with the network cable) .

In addition, check the Internet cable from your PC to the entrance area. It is not at all uncommon for the cable to be chewed by pets or local “ghouls” to cut the cable in the entrance.

Is there a problem with your Internet provider?

Many users are in no hurry to call the provider, meanwhile, at the other end they can very quickly tell you whether everything is in order (which means you can quickly figure out whether it’s worth continuing to look for problems at home).

By the way, problems on the provider’s side are not that uncommon. You can find out about major interruptions on the provider's forums (or official websites. By the way, in these cases it is difficult to reach him by phone - they usually hang up).

Also, the provider may change the settings, forgetting to notify you (or you ignored the notification).

Try to register Google DNS or Yandex. Check your settings network connection.

Often, when the Internet is not available due to a failure of the DNS servers (in this case, most often, applications such as Skype, torrents, etc. work, but the pages do not open in the browser).

In this case, try to write DNS servers from Google or Yandex. Their stability will be higher than the DNS of many providers in our country, which means access to the Internet will be more stable...

To register DNS, you need to open properties wireless connection. I'll look at it in order...

First you need to open a list of all network connections on your PC. To do this you need:

press Win+R;
enter ncpa.cpl ;
press Enter.

How to view network connections in Windows 7/8/10

By the way, you may have more than one connection (as in my case), but several (you need to select the wireless option, if the English name is "Wireless...") .

After that, open properties "IP version 4 (TCP/IPv4)" . See screenshot below.

Next, you need to move one slider to the “Obtain an IP address automatically” mode (check this network connection setting!); the other one, related to DNS, is set to the “Use the following DNS server addresses” mode - and register DNS from Google 8.8.8.8 and 8.8.4.4 (or from Yandex 77.88.8.8). See the screenshot below.

Save the settings and check the network functionality.

Check your router settings

Wi-Fi without an Internet connection often occurs due to a faulty router settings. Or, alternatively, your Internet service provider may have changed the settings required to access the network. For example, not long ago I was faced with the fact that my provider changed the login for accessing the Internet via PPPoE protocol (the sad thing is that no one notified about this... Therefore, in the previous steps, I recommended asking the provider if everything is okay...) .

In general, setting up a router is a separate and large topic. Therefore, in this step I will provide a couple of links to my articles on this topic. I recommend checking it out.

How to connect and configure new wifi router yourself - instructions with pictures -

How to enter the router settings, and what to do if the settings do not open -

Test your network without antivirus or firewall

Well, the last thing I recommend is to temporarily disable your antivirus and firewall. This, of course, happens infrequently, but still, it happens that for security reasons and care for the user, they block the network (especially, I was guilty of this before Norton antivirus IS when set maximum level protection. Apparently, they restricted the user from everything where it was hypothetically possible to pick up an infected file).

Most modern antiviruses can be disabled via their tray icon. For example, with Avast antivirus- this is done simply: just select the item "Manage Avast Screens" - and then specify the time for which the antivirus will be disabled. Everything is simple and fast...

For shutdown built into Windows firewall, go to get started control Panel . Next you need to open the section " System and safety" , then "Firewall" Windows Defender" (see screenshot below).

Then click on the menu on the left "Turn the firewall on or off...".

Set all sliders to mode and save the settings.

After checking and setting Wi-Fi connections, both antivirus and firewall are recommended to be turned on (and adjust them accordingly if they were the cause unstable work Wi-Fi. For example, you can reduce the level of security they provide from maximum to medium) .

Additions on the topic are welcome (constructive criticism too).

Views: 868 Available on Android devices such a problem when, after connecting to wireless network, Wi-Fi icon gray, not blue and the Internet does not work in Google Play, and other programs. Sites usually open, but there are also cases when there is a connection, but the Internet does not work

There is a problem on Android devices when, after connecting to a wireless network, the Wi-Fi icon is gray instead of blue and the Internet does not work in Google Play and other programs. Sites usually open, but there are also cases when there is a connection, but the Internet does not work at all, even in the browser. Moreover, on Android, not everyone immediately notices this gray Wi-Fi network icon; most likely everyone faces a problem when they simply I can’t log into Google Play Market, the error “No connection” or “Check your connection and try again” appears.

And in the browser, when you try to open a website, the error “The clock is behind” (NET::ERR_CERT_DATE_INVALID) may appear.

As for the Wi-Fi connection icon itself, on Android devices without any proprietary skins, it can actually be gray instead of blue. It looks something like this:

But basically, the wireless network connection icon does not change. Even if such a problem appears. I checked it on Lenovo and Meizu M2 Note. It was not possible to access Google Play, YouTube, etc., but the Wi-Fi connection icon itself did not change in any way. Is it always gray there?

This means that if, after connecting to Wi-Fi, you encounter a problem where there is no access to the Internet in Google Play Market, YouTub and other programs, while the sites are in the browser on your Android tablet or smartphone open, then see the tips from this article. If the Internet does not work at all, but there is a connection, then see the article: Why does the Internet via Wi-Fi not work on an Android tablet or smartphone?

Gray Wi-Fi icon on Android and Google Play not working. How to fix?

I myself have encountered this problem several times already, and I have seen a lot of information on the Internet on this topic. So now let’s look at the most popular reasons and solutions that can cause such problems with Wi-Fi on Android.

First of all, I advise you to try method number 6! As it turned out, installing Dr.Web antivirus immediately solves the problem with the gray Wi-Fi icon.

1 Time. Date of. Timezone. These parameters need to be checked first. If the date or time on your phone or tablet is set incorrectly, Wi-Fi will be gray and Play Market will not work. This is verified, we change the date on the phone, and the Market cannot access the Internet.

Therefore, go to the settings of your device, to the tab where the time is set, and check if the settings there are correct. You can check the box next to the item for automatically setting the date and time, or, conversely, uncheck it and set everything manually. Also, be sure to check your time zone settings.

If you had incorrect parameters there, then after setting everything should work.

2 Freedom. If you are familiar with an application such as Freedom, or LuckyPatcher, you have it installed, or you installed it and uninstalled it, then you need to open Freedom (if necessary, install it again), wait a few minutes, and click on the button Stop.

After this, you can delete the application. The Wi-Fi icon should turn blue and everything should work.

3 Possibly a virus. Although I do not recognize the different antiviruses out there, mobile devices, but in such a situation you can try installing some kind of free antivirus (download and run apk file), and check your device.

4 Another option, which I will not consider in detail, is editing hosts file. To do this, you can use an application like Ghost Commander. This file is located at system/etc/hosts. There you need to delete everything except the line 127.0.0.1 localhost.

In fact, this procedure is not very simple. And if you are not very good at this, then it is better not to edit anything. But if you know what Root rights are, and they are obtained on your device, then you can try.

5 There are many programs that, for example, block ads, etc. Remember, maybe you have recently installed similar programs. The Play Market may have stopped working due to the installation of these programs. If you installed something before this problem appeared, then it is better to remove these programs.

Is there no Wi-Fi icon on the Windows taskbar or in the Network and Sharing Center menu? This does not mean that the equipment has failed. Equipment breakdown is only one of the probable causes. In some cases, you can do it yourself.

What to do if there is no “Wireless Network Connection” icon.

This problem occurs if:

Is there a Wi-Fi receiver?

If a receiver is not installed on your computer, you will not see the Wi-Fi network icon. But how can you check what kind of adapter you have? The simplest thing is to look at the PC characteristics. Laptops should have a sticker that lists the device specifications. Another option is to find out the adapter model and find information about it. You desktop computer? Then look for system unit ports for connecting a modem. If an antenna is installed there, then the product is suitable for operation via Wi-Fi.

And the easiest way:

You need the Windows Control Panel.
Open Device Manager. It's in the Hardware and Sound category.
Expand menu " Network adapters».
See if there are any models that say "Wirelles", "802.11" or "WiFi".

If there are no such inscriptions, configure wireless connection will not work. But you can purchase a Wi-Fi module or a network card that already has an antenna. There are also external Wi-Fi receivers.

Driver

Windows usually loads the software it needs on its own. But if the driver network equipment is missing or damaged, it must be installed manually.

To connect, you need to download the software. There are several ways. The first one is suitable if the driver was installed incorrectly.

In the Manager, right-click on the item with the yellow triangle.
Select "Delete" and confirm the action.
Restart your computer.
After Windows startup will “detect” the presence of a new device.
If this does not happen, go to the Manager again.
Select any item.
"Actions - Update configuration."

This will only work with equipment that is installed in a "Plug and Play" manner. The software for these devices downloads itself. You can use them immediately after connecting. If the board does not have such a function at all:

Select any item in the Manager.
"Actions - Install old device"
A window with explanations will open. Click Next.
Check " Automatic search" or "Manually".
Select Network Adapters.
If you know the model and type of gadget, find it in the list.
Wait until the installation finishes.

To download an update for outdated software:

In the Manager, right-click on the device.
In the drop-down list, click on “Update Driver”. This option will be active if Windows has detected the hardware model.
Select “Automatic search” so that the system finds the software on the network and downloads it.
Or click “Search on your computer” to specify the path to the installer.

A disk should be included with your new Wi-Fi adapter or laptop. From it you can download the necessary software. If you do not have a CD with the driver, and the system itself did not find it:

Go to the network equipment manufacturer's website.
Copy the model name into the search bar.
Open the information page for your adapter.
Download the software from there. It is usually located in the “Support”, “Downloads”, “Files” or “Programs” section.

Exist special applications to install system software. For example, Driver Booster. It detects the hardware model and downloads for it current versions drivers.

Icon Wi-Fi networks , located on the right side of the panel Windows tasks, allows you to obtain information about your Wi-Fi network connection and its status.

Here are a few different Wi-Fi network icons that may appear.

Wi-Fi network connection icon

There is a Wi-Fi and Internet connection. Everything should work. If you see this icon but are having connection problems, the problem may be with your specific application or website, or a firewall is blocking your Internet connection.

There is a Wi-Fi connection, but no internet connection was detected(this status is also called limited connection). This icon means that the computer is under Windows control connected to local network, But no internet connection. You may be able to see other computers and devices on the network, but you cannot do activities that require Internet access (for example, browsing the web, using Email or music or video streaming mode).

To check if a computer is connected (connected to the Internet), Windows sends an HTTP request to a server on the Internet. If it does not receive a response from the server, this icon is displayed.

When limited connection create and open a wireless network report, then run the following actions:

Make sure you have the correct IP address. Make sure your IP address is not 169.254.x.x. If your IP address looks like this, it means that the operating system was unable to obtain an IP address from the router. If you don't use static IP addresses network, make sure DHCP is enabled on your router. Refer to your router documentation for the procedure.
Check your DNS server. Make sure your DNS server is listed and check it with the command ping.

No Wi-Fi connection icon

The wireless network adapter is recognized, but the Wi-Fi network is not found and there is no connection to the Wi-Fi network. If this icon appears when you are within range of a Wi-Fi network, one of the following situations may occur:

Physical Wi-Fi switch on laptop or tablet is turned off. Check that it is turned on.
The network card does not support the network frequency. This situation occurs, for example, if the card only supports the 2.4 GHz frequency, and the network uses the 5 GHz frequency band. Information about the frequency supported by your router can be found in its documentation.
The card supports the network frequency, but the wireless card driver filters it. This situation is rare, but it does happen.
Make sure your wireless adapter supports the same frequency as your wireless network by following these steps:
1. In the search box on the taskbar, type device Manager and then select device Manager in the list of results.
2. In Device Manager, select Network cards , and then select the name of the appropriate adapter.
3. Select a tab Additionally and then look at the settings Wi-Fi modes and make sure it supports the network frequency.

The wireless network adapter has been detected and there are wireless networks within range, but the adapter has no connection with any of them.

If you see this icon, try connecting to a Wi-Fi network.
If you are unable to establish a connection, open the wireless network report and make sure that under Wi-Fi sessions there are these problems.

No connection icon

Network adapter not found or not enabled.

Here are a few solutions to try if you see this icon:

In the wireless network report in the network adapters section ( Network Adapters) find your wireless network card and then check if the problem number is there. If yes, it will correspond to an error code in Device Manager that tells you why the driver was not loaded.
Check if you have installed latest driver, by launching Windows service Update. To find the date and version of the driver, in the section device Manager, select item Network adapters, press and hold (or right-click) the item Properties and then select the tab Driver.
If the wireless network card does not appear in Device Manager, it means that the Windows operating system is not detecting it. In such a situation, you may need to manually install drivers. Check the device manufacturer's website for a driver that works in your operating system Windows system 10.