If you can't log into WebMoney. WebMoney (WebMoney): registration, login, creation of wallets, financial transactions, WM certificates

WebMoney is one of the complex systems electronic money. A beginner cannot do without information skills step by step instructions. So, let's look at logging into the WebMoney wallet and management methods.

A system of electronic money, called title units, to ensure fast trade turnover and business.

WebMoney service area provides different kinds services:

Payment for housing and communal services;
Payment in online stores;
Converting currencies from minimal loss and instant sending of funds around the world.

Types of wallets

Highlight:

WMR - Russian rubles;
WMZ - US dollars;
WME - EURO;
WMU - Ukrainian hryvnia;
B WMB - Belarusian rubles;
WMG - exchange gold

How to log in?

To enter your WebMoney wallet you need to go through a number of steps.

Account registration

To do this, you need to fill in the data in 4 stages:

Number mobile phone. It will receive one-time codes to confirm transactions on the site.
Personal data: date of birth, country of residence, e-mail, Security Question.
Data checking. You need to enter the code received via SMS in a special field.
Setting a password. It is necessary to come up with an extraordinary combination (not from Email), by typing and confirming it.

Registration is completed. On email You will receive a code that you need to copy and paste into the appropriate field. Having completed the initial procedure, each participant is assigned a WMID - a unique number with owner information.

He is also the login.

Types of control

There are 3 types of WebMoney wallet management:
WebMoney Keeper Standard. A common online method that works in all browsers. To log in, you must enter your login (phone number, WMID or email), password and number from the image. You can log in through the E-num service by additionally registering, which operates on the question-answer number principle (indicated in SMS). Keeper WinPro Classic. For experienced users who received formal certificate (you need to upload a scan of your passport to the service). Provides full protection from hacking, information loss and Money . To work, you need to download the application to your computer from the official website. Then you need to enter necessary information step by step, enter a unique number and re-invent.
New Password Keeper WebPro Light. Incomplete version, for working with or tablet. Operations are performed over a secure connection.

Possible mistakes

When faced with a program failure, the user may have made some mistakes. Measures for their elimination are given below:

Invalid input password
Keyboard font layout, language, presence of capital and small letters, symbols, numbers.
Damage service files
Key file

Keeper Classic visitors encounter this problem when activating Old Password from Keeper Standard or incorrect passport file data.

WebMoney opens up many opportunities for users. Within this system, you can pay for services, order goods, transfer funds between wallets and withdraw them through a bank or plastic cards. But to perform all operations in the system, you must have a wallet and know how to correctly log into the WebMoney wallet.

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Method 1

When registering for the service, the user's phone number and email address are indicated. To get formal or personal certificate, copies of the passport are uploaded to the site and only then the capabilities of the system are opened to the user.

Let's consider the first option for logging into the WebMoney wallet:

Open the page payment system .
Enter login. This could be a phone number or WMID account.
Enter your password and security code and log in.

Login to the wallet must be confirmed by SMS message or special application E-NUM, the use of which simplifies the account login procedure. Remember, you can send a message to log into WebMoney a limited number of times.

Method 2

The system has several login options and offers the Keeper WinPro application. This program runs on Windows OS and is supported by all its versions. Its use requires the presence of a browser such as Internet Explorer on your computer.

Let's go to the wallet:

Download the app.
Launch it.
In the window that opens, enter an identification number user WMID and password.
Click on the "Ok" button. If this is the first login, the system asks for the path to the key file. This is done through the “Restore” button.
in the browser.
Select the “bee” icon and click on the “Login” button (the author of the video is the Internet Payment Systems channel).

Method 3

There is another option for logging into your account - through the Keeper webPro program. It is a mini version of Keeper WinPro, and can be used on desktop computer or on a mobile phone.

Since the program has advanced capabilities, the system offers three ways to enter it:

using a personal digital certificate;
via E-NUM authorization;
by entering your login and password.

As you can see, there are quite a lot of options for logging into a personal wallet and each participant in the system will be able to choose the most suitable one for themselves.

Possible difficulties and ways to eliminate them

Login problems can arise due to problems with HTTP protocols within the service itself, as well as hardware problems or errors in software. You can solve these problems by contacting technical support in person. The user is recommended to log in to the portal support.wmtransfer.com, select the type of support and describe the problem.

Often, users make mistakes and cannot log into WebMoney, thinking “why is my online wallet does not work". This happens due to incorrectly entered data. Sometimes applications are blocked by the antivirus installed on your computer. In this case, the program must be added to the list of allowed ones.

Webmoney is a payment system that appeared 18 years ago (in 1998) and has become one of the popular methods of calculation and payment on the Internet. For today WebMoney wallet have about 31 million registered accounts with an annual turnover of monetary transactions of 17 billion US dollars.

You can buy and exchange WM through Bestchange: bestchange.com.

The service is international and can be used by residents from different countries, including from Russia and Ukraine.

The main competitors in the CIS market are

The owners and country of registration of the company are unknown and are not indicated on the website, except for the mention of a Lithuanian management company. All main technical departments and support are located in Russia, and the main certification center is located in Moscow.

WebMoney website - www.webmoney.ru. In addition to Russian, there are Spanish, Turkish, Portuguese and English.

The units of calculation are title units denominated in different currency units - WMZ, WMR, WMB, WME, WMU and others, which are equivalent, respectively, to the US dollar, Russian ruble, Belarusian ruble, euro and Ukrainian hryvnia. If you look at it from the legal side, they cannot be called electronic money, but are financial assets. The title sign of the wallet currency has its own guarantor, for example in Belarus it is OJSC Technobank, in Ukraine it is the company LLC Guarantee Agency Guarantor, in Russia the guarantor is LLC VMR.

Last fall, VMs began to officially issue electronic money in EU countries, using the corresponding license from the British regulator FCA for their issue. Thus, all user accounts in WME have acquired the right to be called electronic money and are regulated by European laws, with the possibility of compensation payments in cases of bankruptcy.

If disputes arise between clients, the service provides the opportunity to use Arbitration. After submitting a free application, the WMID owner is given a warning or the wallet is blocked, depending on the type of complaint. It is reviewed within a week and a decision is made that cannot be appealed.

Registration Webmoney

Registration in WebMoney takes place in several stages. It’s not difficult to understand them, you just need to follow the instructions of the system and after four steps you will become a user of the system with an initial certificate. Before starting to work with the system, read service agreement.

First step. Enter your mobile phone number. Indicate only the one that belongs to you personally, as you will receive an SMS with a code, without which you will not be able to complete registration. In the future, access passwords will be sent to it when logging into Personal Area and confirmation of various monetary transactions.

Second step. Enter your personal information here:

Your date of birth,
Country where you live
E-mail address,
Ask a security question.

Third step. As I said before, a four-digit code will be sent to your phone. Enter it in the appropriate field of the form.

Fourth step. The mobile number is the login to enter the VM website. All you have to do is come up with a password - I recommend using online generators, which will give it out to any complexity, but you will need to write it down or save it in a safe place. We enter the captcha and that’s it, we have registered in the WebMoney service and many of its functions are already available to us, even with the lowest certificate. The limits are not very large, but you can always provide necessary documents and get formal and above.

I forgot to mention - a message will be sent to your e-mail with a link that you can follow, thereby confirming the specified e-mail.

Each client is assigned a user ID, or WMID, consisting of twelve digits. The WM-identifier number can be found by the wallet number.

Logina,
Password,
Entering captcha.

An access code will be sent to your mobile phone, which we enter in the new line that appears. You can also log in to Webmoney through your profile in in social networks or through the Keeper application.

WebMoney Wallet

To receive and transfer funds, you need to open a wallet. Webmoney provides it in seven title units. Only funds in a WME euro wallet can be called electronic money, since in the fall a British license from the financial regulator FCA was received for their issue, which implies their insurance and payment of compensation. There are no such guarantees for other accounts yet.

The WebMoney wallet number consists of Latin letter and 12 digits. For example, R123456789012. The figure shows an example of where and how you can find a number in Keeper Standard and Classic.

The number of wallets created is not limited in quantity.

You can carry out operations with it through:

Keeper Standard, works through a web interface on the site itself. Login is carried out by entering your login and password. To get into it, follow the link mini.webmoney.ru.
The functionality is limited, it is used to pay for goods, services, replenishment and transfer of money,
Web Pro. A more advanced version of the above standard Keeper, the input is the same as in the first case. It cannot be used in conjunction with the program - WM WinPro (Classic), which is described below, Keeper WinPro Classic - special program

for more convenient use of the service. Download Keeper Classic

I recommend it to everyone, as it has full functionality and capabilities, Mobile application - for a mobile phone, the same limited opportunities

, as in Standard, but with it you can always be online.

You can connect control by going to settings and selecting the desired method. Or at

WMID management page:

When opening a wallet through Keeper Standard, you need to select the account currency and agree to the proposed conditions.

Creating a wallet in Keeper WinPro, which can be downloaded from the link above.

Webmoney certificates

All this is necessary for the security of payments, the prevention of fraudulent schemes and increased trust in you from the Vebmani service. You can view it at on the WebMoney website by entering the ID or wallet number.

We receive the pseudonym certificate simultaneously with the completion of registration. Suitable for transactions with small amounts. Trust on the part of the payment service is minimal. According to statistics, the majority, about 60%, have only this.

In order to increase transaction limits and add other functions, for example, to link to an account, you need a formal certificate. To receive it, upload a scanned copy or photo of your passport through the website. After checking them, which lasts for several days, you will receive a notification on your phone and email about its completion. Receiving is completely free.

If you are a business owner and your work involves constantly receiving and exchanging money through WebMoney, then you need initial certificate with passport data verification. Receipts are paid through the Personalizer: you can get a certificate in Belarus for 200,000 thousand Belarusian rubles. rubles at OJSC Technobank. Full list can be seen on the website.

A personal certificate is issued to Registrars on a paid basis. After receiving it, you will see the maximum list of services and opportunities to earn money in the affiliate program.

The affiliate program involves issuing certificates to other users in person. For providing this service you receive a commission from their full cost:

for issuing the initial one - 50% of the amount
for personal - 75%.

For any questions that arise regarding obtaining a certificate, write to the support service support.wmtransfer.com.

Limits depending on the level of identification:

Top up WebMoney

The company provides a wide range of opportunities to deposit money into a Webmoney wallet. The table shows all available methods entering funds with commissions and the timing of their receipt to the account for each title currency. More detailed information you will find according to your region on the website by going to the money entry page using the link, and I will go through some of the main ones.

Deposit money on WebMoney from a Visa or MasterCard bank card. Daily limit is 500 USD or 10,000 per month. To do this, enter the required amount, keeping in mind the commission, then enter your bank details in the form that appears. plastic card- number, validity date, security code.

You can top up your WebMoney wallet in Belarus through the ERIP System or, for example, on the e-pay service.

By bank transfer on the guarantor's websites. For example, details for replenishment in Belarus through Technobank OJSC, you just need to enter the wallet number, amount, last name, first name and patronymic and go to the nearest bank branch and pay

Top up VM through an account in Yandex Money, or Easy Pay. You first need to link them to your wallet.

Replenishment via payment terminals. For example, you can top up WMZ through terminals in the following countries: Armenia, Bulgaria, Georgia, Spain, Kazakhstan, Kyrgyzstan, Lithuania, Moldova, Turkey. The money comes instantly, the commission is different for all countries.

Transfer money via Internet banking - VTB24, Promsvyazbank, Alfa-Bank, Sberbank.

Transfer from a mobile phone - only for residents of Russia and Ukraine. Available mobile operators- Megafon, Beeline, MTS, Tele2.
Depositing cash through the Svyaznoy solon network or Euroset terminals.
Through a bank branch. Arriving at the bank's cash desk and replenishing your wallet with cash.
Top up WM by money transfer within Russia through the Contact system, Unistream, Post.

By purchasing and activating prepaid cards, which are issued in different denominations. They can be purchased both in Russia and Belarus.

Go to the nearest ATM and top up Webmoney.

, exchanging the most popular payment systems, such as Qiwi, Perfect Money, Skrill, Adv Cash, on Webmoney.

Translate Webmoney

You can transfer from webmoney to webmoney to another user using various applications for wallet management. To ensure the safety of transfers, they should be protected by protection, which can be by code or by time. In this case, having sent money to another person, it is blocked by the system. After receiving the goods or funds, you provide the code to the seller and only after that the transaction is considered completed.

If time protection is installed during the transfer, the recipient will receive the money when this time expires. But if the goods are not received, then open a claim in Arbitration.

The following restrictions apply:

After 8 wrong attempts enter the code, the transfer is returned back to the sender,
The method of sending the code also has an expiration date, after which it will no longer be available for entry.

Let's consider transferring money from WebMoney using Keeper Classic. Go to the menu, select Transfer Webmoney and in the window that appears, enter the recipient's wallet number, the payment amount, and write a comment if necessary. Next, select the transfer type -

Normal - choose if you are confident in the security and trust the recipient,
Through the Escrow service,
With protection is the recommended method. By selecting this item you will protect yourself as much as possible from possible fraud.

Please indicate desired type, the validity period of the protection and remember the code. In the next window, we look at information about the recipient’s WMID, his business level and the presence of other complaints.

Practically similar actions should be done using the standard Keeper that we use on the site. Select the Transfer funds item and indicate to whom and indicate the type of protection.

Transfer fee - 0.8%, but not less than 0.01 title unit. She can't be bigger established restrictions- for wallet Z it is 50 WM, respectively, for B - 100,000, R - 1500, U - 250.

There is no commission if the transfer is carried out within the same WMID, as well as for holders of an initial certificate.

If you need to exchange funds from one of your wallets to another - that is, for example, transfer WMZ to WMB or WMR, then this can be easily done using Keeper Classic by selecting the desired wallets and specifying the amounts. Here you can see the average rate that is set on the exchange exchange.

Withdraw Webmoney

Opportunities on how to withdraw WebMoney, a large number of. The full list and commissions for each type of wallet can be found on the overview page all ways to withdraw money from your account.

Or using standard Keeper on the site:

We go to the site, enter your credentials,
Select the desired wallet,
Click Withdraw funds - all methods,
We select the most suitable one from the list,
Instructions for further actions will appear in a new window.

Withdraw money to your bank card Visa or MasterCard, attaching it to the WMZ or WME wallet, see the link for more details.

Or order a VM card, from which you can withdraw cash from any ATM.

Payment WebMoney system Transfer is one of the most popular services online payments with a wide range of different options. When performing transactions due to high load Sometimes failures occur, which can cause the query to appear in the search engine: “I can’t log into WebMoney.” In this article we will look at problems associated with accessing your account and ways to solve them.

Types of system errors

Problems with WebMoney in 2018, as in previous years, often arise due to problems with HTTP protocols. This is due to errors in the operation of the servers with which the computers of system participants exchange data. To identify the type system error The user's code is displayed on the user's monitor. There are 4 types of system codes, which differ from each other by the starting digit:

2xx - the request was successful.
3xx - data was redirected to another server.
4xx - approved critical error, due to which WebMoney does not work. Data packets were not sent to the user. This error indicates that the user entered data is inaccurate.
5xx - server overload or problems. The code indicates an incorrect configuration system equipment, which disrupts the data exchange process.

When system server is overloaded and cannot respond to incoming requests from system participants in a timely manner, an error 500 appears on the WebMoney user’s computer monitor with the message “Internal server error" or "Error page". The cause of this situation is always problems with hardware or errors in the program code.

Sometimes error codes may appear related only to the operation of wallets and keepers. They can also cause the user to be unable to log in. WebMoney wallet. Error code 5 indicates failures during the program update or in the Merchant service interface. When installing several different keepers on one PC, code 11 may appear, indicating that their IP addresses are incompatible.

Sometimes failures are caused by the introduction of new functions into the system - new errors arise, due to which sometimes it is not possible to log into the WebMoney wallet. When previously unknown codes appear system failures It is best to immediately contact technical support to speed up the resolution of the problem.

Way to solve the problem

Before contacting customer support, you need to make sure that the problem actually occurred on the server side. If other web resources besides WebMoney also show error code 500, you can solve the problem yourself: just clear Cookies and cache memory in your browser, and then restart your computer. If the problem still persists, disable all browser extensions.

If these measures did not help, you still cannot log into WebMoney, there is only one way out - . To do this, you need to log in to the website support.wmtransfer.com, select the type of service “WebMoney Technical Support” and describe the current situation in detail. It is advisable to include screenshots in the message - they can significantly speed up the solution to the problem.

User errors

If you unsuccessfully try to log into your account, the question immediately arises in your head: “What’s wrong with WebMoney today?” The password is correct, but nothing works. This situation may arise when you log into the same WMID using different keepers (Mini and Classic) and have mixed up the access passwords.

The following situation may also occur: the user installed it on his PC, but it cannot be launched, as if WebMoney is not working today. IN in this case the cause of the problem is antivirus program on the user's PC - you must include Keeper Classic in the list of allowed programs.

Problems with withdrawals

In addition to difficulties accessing your account, there are often problems with withdrawing money from WebMoney due to the following reasons:

The bank to whose card you are trying to withdraw funds does not accept transfers from electronic wallets. For example, Citibank has such a tough position.
The limit on expense transactions for your certificate has been exceeded certain period. Specify available limit possible on the page. To solve the problem you need to obtain a higher level certificate.
Problems with withdrawals from WebMoney may arise if one of the participants in the WM Transfer system filed a claim against you and the dispute was resolved not in your favor. Difficulties with transferring funds will continue until the plaintiff’s demands are satisfied.
The administration of the payment service, on its own initiative, blocked all expense transactions on the user's WMID for a gross violation of the system rules.
Prohibition on expense transactions at the request of law enforcement agencies.
The bank blocked the client’s card with the wording “Doubtful transactions” when transferring from WebMoney until it received reliable information from the user about the legal origin of the money.

How to use WebMoney: Video

What is Webmoney?

Webmoney is payment system, which allows you to exchange real money for electronic money and then make payments with this electronic money on Internet sites.

So, for example, you can buy with electronic money by paying with webmoney.

You can also do the opposite operation, exchange electronic money from your webmoney wallet for real money through a network of exchangers, or withdraw money to your bank account or plastic card account.

Wallet..wallet...Where can I get it? :)

So, step by step instructions.

Click "Continue"

After this, you will need to enter a password to enter the wallet. The password must be entered as normal, and not “123456”, so that bad people cannot pick it up, but also so as not to forget it yourself :) Enter it and click “Next”.

A window like this will appear. And here you need to press the keyboard and move the mouse until the entire bar is filled with green.

After this, the key generation process will start.

You will be assigned a WebMoney ID. It is usually referred to as WMID. This number must be remembered, because... it will be the login to enter the wallet.

After this, you will need to indicate the disk and directory where to save the file, and also indicate the access code for the keys. You will need this code if you install the wallet on another computer or after reinstalling Windows. Therefore, this code must also be remembered.

After this you will need to check your email again.

and enter the activation code.

A window like this will appear. Uncheck the "Start procedure...." checkbox. Click "Finish"

All. Now your webmoney wallet will start.

Now click on the "Wallets" tab

This bookmark will be empty and we need to fix this :)

Click right button mouse and select “Create” ... we mean create a wallet.

And we create, for example, a WMR ruble wallet. Or dollar WMZ. Or in another currency - hryvnia, Belarusian rubles, etc.

After you finish, the wallet, amount, and the actual wallet number will appear in the wallets tab. If someone wants to transfer you WMR webmoney rubles, they will need to provide your R-wallet. Report along with the letter R, not just numbers!