GS U510 - turning on for the first time and launching the setup wizard. Why is there no regional access?

Let's look at another Tricolor TV error. This time the error is ambiguous. Not everyone will be able to solve it without the help of a specialist. But let’s take a closer look at what causes the error and how to solve it.

The main reason for the error: the list of regions is not available

Most likely, you recently changed your equipment using traditional activation from Tricolor TV: old equipment in exchange for new. When you installed new hardware an error appears. The thing is that the new equipment is designed for greater power of the satellite receiver. When you replaced your equipment, they simply did not take into account the fact that perhaps your receiver does not handle such power and the receiver simply cannot turn on. This problem can only be solved by purchasing a more powerful receiver.

The whole point here is that the receiver requires more power from the receiver (the one on the dish), but does not receive it. Check if this is true. If everything is in order here and you did not change the equipment under the promotion from Tricolor TV, then let’s move on to the second common reason.

Reason number two - contact is broken

Perhaps you have broken contact on the F connector of the cable, also known as the antenna wire. Fixing this damage is much easier. Usually these connectors are collapsible. They can be untwisted, the cable stripped and firmly installed in the seat. Check to see if this connector is loose.

If the F connector is physically damaged, it can be easily replaced. They are sold at any electronics store.

If your error has nothing to do with standard reasons, you will have to call a specialist. After all, we cannot assume without diagnostics all the reasons for a signal break or lack of receiver power. We describe only the most common causes of the error. But we often turn out to be right; due to carelessness, people often damage the connector, or the worker installing the equipment cheated and connected the connector poorly.

The large operator Tricolor TV provides 14 million Russian citizens with a high-quality signal. The company offers the most popular domestic and foreign TV channels for viewing. You can use the services only with the help of special equipment - a receiver and a dish (antenna). If the list of regions is not available Tricolor what should I do?

In some cases, even if the user of the system has correctly connected all the equipment and uses it in accordance with the instructions for use, errors occur when using it. This is due to the loss of signal from the satellite. Most often, this problem occurs among owners of dre series equipment.

A message appears on the TV screen stating that the list of regions is not accessible.

Search Tricolor TV list of regions not available

Tricolor TV list of regions is not available, what should I do? First you need to determine the cause of the error that occurs. This problem mainly affects those subscribers who purchased new equipment and became participants in the ongoing promotion. When using gs and dre, access to the list of regions was disabled when using the B211 and B210 receiver. What could be the reason, because the old set-top box worked like a clock.

The operator of satellite and digital television, in order to improve the quality of the service provided, constantly introduces changes to the operation of the system, which include not only updating the system, but also replacing equipment. This allows us to provide a more advanced service, which makes it possible to watch channels in HD quality.

In fact, such an approach to providing services has a connection not only with increasing the comfort of subscribers, but also has corporate and personal goals.

In this way, all existing receiver vulnerabilities are eliminated, a new security system is formed and an encoding protocol is drawn up in order to eliminate the possibility of unauthorized access. The company benefits well, since it has to pay extra to use the new system. When purchasing new equipment, the company's clients must also pay its cost (in full or in part).

Main reasons for the error: lack of access to region search

Why doesn't the list of regions load on Tricolor TV? There are several main reasons for this error to appear. When you turn on any equipment, a special form should be displayed on the screen to search and generate a list of regions. The choice must be presented to each subscriber without exception. When you select the desired item, the software independently installs access to TV channels.

In order to understand the reason for the lack of access to the search, you should find out whether there are any other deviations from the norm. Often in this case there are no indicators of signal quality and strength. In this case, many subscribers think that the cause is a breakdown of the antenna itself.

When using another receiver, as a rule, there is no such error, everything works properly.

So, the main reason is the low power of the antenna used. This can be easily checked by calling a technician to your home or conducting an independent “examination” under the guidance of a customer technical support operator.

Additional reasons:

Lost contact of the connector (F-type) on the receiver itself or on the antenna side.
Incorrect position of the SMART card (on new models of the set-top box there is a different location).
Damage to the main switching core. In some cases, the insulation on the wires is broken and burrs are formed, which lead to a short circuit upon contact.

Problems with loading Tricolor TV in 2019 are occurring more and more often. The equipment does not boot and the search does not work. In order to use the system correctly, the supplier's recommendations should be taken into account.

Any system fails sooner or later. The fault may be not only software defects, but also user negligence. Please read the installation instructions carefully before connecting the equipment. It is best to use the services of experienced professionals, which eliminates the possibility of incorrect functioning of the system.

The list of regions is not available from Tricolor - one of the problems that arises when operating the equipment. Why does the device write this and how to fix the failure? Let's study all the nuances further.

If a cable TV connection is not available, then most clients choose Tricolor. What is the reason for its popularity?

A large number of programs.
Optimal price.
Stable operation of the network. Various failures do not occur so often.
You can connect in any city in the country, no need to check technical capabilities.
There are many tariffs offered, among which you can find the one that suits you.

The equipment set includes a receiver, a satellite dish and a control panel. Outdated set-top boxes can be exchanged with the company under a special program for subscribers.

One of the reasons for this proposal is the constant improvement of standards. Old receivers cannot receive channels in high quality due to lack of format support and low component power.

Additionally, the new set-top boxes improve protection. Specialists discover hacking methods and create patches for the system. Over time, it becomes more and more difficult to gain unrestricted access to the receiver.

But after the exchange, a situation may arise when the list of regions is not available on Tricolor TV; we’ll tell you what to do next. Let's study the probable causes and methods of elimination.

Why is the list of Tricolor TV regions not available?

The device cannot find the list of regions? This means that there are problems with the equipment. You most likely will not be able to diagnose the cause yourself. You will have to try various methods to solve the problem until access is restored.

Did a similar situation arise during setup? Probable reasons:

The card is not installed correctly.
The convector cannot provide optimal power to the equipment.
Multiple parallel connections.
The wire insulation is broken.
The antenna is not configured correctly or is connected incorrectly.

The list of regions does not load on Tricolor TV

The first reason why regions do not load is that the map is installed incorrectly. In new receiver models, its location may change. What to do:

Find the instructions from the receiver.
It should contain a clause about the placement of a smart card.
Usually a picture is provided with the correct installation option.
Turn off the receiver.
Pull out the card.
Rearrange it according to the instructions.
Turn on your device.
Check operation.

This is one way to fix the error and restore operation. If the reason was due to incorrect installation of the smart card, then access will appear when turned on.

The list of regions is not available Tricolor: what to do

What is the problem? If the first method does not help, then check the connection diagram. The signal to the receiver must be supplied through one wire. Parallel connections are not allowed.

Is the connection made incorrectly? You can study the instructions for the receiver and make the connection yourself according to the diagram. But it is better to turn to a professional for help.

There is no list of regions when setting up Tricolor TV

If the problem is not resolved at the previous stage, then it is worth inspecting the cable. Sometimes there are insulation burrs that short out the conductor and loss of signal occurs. They usually appear when there are minor connection errors.

What to do? It is better not to try to reconnect the equipment yourself. Contact the contact center. Need to:

Call the operator.
Report damaged cable insulation and no signal.
Find a time for a specialist to arrive.
A professional will inspect and reconnect.
Check the operation of the receiver after completion.

Lost signal

Why is the list of regions not available to Tricolor TV subscribers? The antenna needs to be inspected. Sometimes this is the reason for the failure.

Check the integrity of the connected cable and other elements. If you live in a private house and branches and leaves cover the antenna, you will need to cut them down. Do some clearing, even small obstacles in the signal path can cause problems.

It is possible that the antenna has changed position or was initially configured incorrectly. The owner can try to set the azimuth on his own, although this task is not easy to cope with.

What will you need?

Set of tools.
Compass.
Accurate azimuth and angle data.

You can find out the parameters for your home using special services. A good option is https://geonames.ru/. The owner needs:

Point your home on the map.
Select one of the operators.
Do you know the exact name of the satellite? Then you can specify it.
The direction of the antenna will appear on the map.
The azimuth and inclination angles are indicated just below.

Without professional knowledge, it is difficult to set the parameters yourself, even if you have a compass and other equipment. It is recommended to involve another person in the process so that he controls the reception of the signal from the satellite. Using the trial method, it is possible to configure the equipment.

But it is better not to do this procedure yourself. We recommend contacting the contact center, reporting the problem and calling a specialist. He will clarify the settings for setup in advance and correctly align the antenna.

Problems with contact

The equipment uses an F-connector to connect the cable to the equipment. If the connection is made poorly, or you often disconnect the cord, then the contact may be broken. Necessary:

Unscrew the connection point.
Pull out the cable.
Release the end from the insulation.
Insert the conductor inside.
Secure it in the connector.
Turn on the TV and check operation.

On July 31, 2017, changes were made in broadcasting aimed at dividing regional TV channels into appropriate lists and designed to make viewing these TV channels more convenient.

To correctly display the list of TV channels, follow these steps:

1. Press the “Menu” button and select “Settings”.

2. Select Factory Reset and click OK.

3. Confirm resetting the receiver to factory settings by first pressing the red “F1” or “Info” button on the remote control, and then selecting the “Yes” option.

5. Select the receiver menu language and audio channel languages, then click the “Next” button.

6. Select audio and video settings and click Next.

7. Set the time settings and proceed to the next step of the Setup Wizard by clicking the “Next” button.

8. Select the operator “Tricolor TV” and click the “Next” button.

9. Select the region that suits you. There will be 3 regions available for selection - “Main”, “Moscow +0 hours.” and “Moscow +2 hours.”

Attention! You must select one of two regions - “Moscow +0 hours.” or “Moscow +2 hours.” - depending on the region of your residence. In the first case, all TV channels will be broadcast according to Moscow time, in the second, some TV channels will be broadcast with a time shift of +2 hours from Moscow time.

When you select the “Main” region, one information channel will be saved in the channel list.

10. Wait until the search for TV channels is completed and save the found TV channels.

The GS U510 satellite receiver is a breakthrough in the development of Russian microelectronics. The microprocessor was in development for about two years. The core was a processor manufactured and produced by the GS Nanotech plant, which is part of the GS Group holding group. The entire process of working on crystals is under control. As for laboratories, they are located both in Russia and abroad. This production is one of a kind both in terms of the technologies being introduced and in terms of the level of working personnel. I would really like to note that two percent of the world’s volume of digital satellite receivers is being produced on the territory of Technopolis GS.

The digital receiver is considered the only example that Russian industrial enterprises can produce electronic equipment using high-level technologies that will meet standards throughout the world. This article describes the parameters and steps for setting up the receiver for the first time. Setting up the GS U510 is as simple as possible.

TURNING ON THE RECEIVER

1. Insert the plastic smart card Tricolor TV, which comes with the receiver, all the way into the connector on the front panel, which is located under the folding panel. The golden area on the smart card should face up; the card is inserted with the chip facing forward.

2. Connect the satellite antenna cable to the LNB IN connector of the satellite receiver. Connect the receiver to the TV; this can be done using either an HDMI cable or an RCA cable (bells). Connect the adapter plug to the 12V connector, which is located on the rear panel of the Tricolor receiver.

3. Plug the adapter into a power outlet.

NOTE. As a rule, when you turn it on for the first time, the receiver switches to operating mode.

4. To switch the Tricolor TV receiver into operating mode, use the “STANDBY” key on the remote control or the “On/Off” key, which is located on the front panel of the receiver.

Shutdown is performed in the following sequence:

1. Use the STANDBY key on the remote control or the “On/Off” key on the front panel of the GS U 510 (the receiver will switch from the operating state to standby mode, and the backlight of the “On/Off” button on the front panel of the receiver will turn on;

2. Remove the adapter from the outlet.

GS U510 receiver setup wizard.

When you turn on the receiver for the first time, the “Setup Wizard” will launch. It is designed to simplify the initial setup of the U510 satellite receiver. Using the setup wizard, you can very easily find all TV and radio channels of Tricolor TV.

NOTE. You can call the “Setup Wizard” using the application of the same name - “Setup Wizard”. Also, the “Setup Wizard” will appear after resetting to factory settings.

The name of the current stage of the installation progress is displayed in the upper area of the screen, and the active option selected for settings is highlighted in light blue.

To enter the required settings, use the receiver's remote control: selecting an option is done with the up and down keys, setting the first option for any option setting - using the left and right buttons, confirming the choice with the "OK" key. The initial setup process can be canceled by pressing the “EXIT” button on the receiver’s remote control.

The initial setup procedure for the receiver is divided into several stages:

Stage 1 - language selection, receiver menu. Also at the first stage, you need to: specify the video screen resolution, set the visibility area of the image, for this purpose, move the cursor to the line “Set visibility area” and use the “OK” key. In the window that opens, determine the required values of the visibility zone (greenish area) using the cursor keys and the “OK” button. To confirm changes, use the EXIT key. The “OK” key will move the receiver to the next step.

Stage 2 - set the date and time parameters that will be used in the receiver. If the "AUTO" parameter is in the "ON" mode, the receiver will use the time and date that are transmitted via satellite signal. You also have the opportunity to set time parameters manually; you need to set the switch to “OFF” mode, move the cursor to the date and time line and use the “OK” key. In the window that appears, enter the required date and time settings using the numeric keys on the remote control and press “OK” or “EXIT” to cancel the settings. Time zone - the time zone can be adjusted automatically or manually.

Stage 3 - at this stage, the Tricolor TV channels are scanned. The choice of operator is made depending on the region in which the satellite dish is being configured. When you specify the “Main” region, Tricolor channels broadcast for the entire Tricolor TV coverage area will be scanned. If the antenna is configured correctly, during the channel scanning process, new channels will be added to the list, and the strength and quality scales will be filled. Otherwise, you need to configure the satellite dish.

Stage 4 - at this stage, the receiver scans satellite channels, according to the specified “Operator” and “Region” parameters set at the previous stage. During the search process, a scanning progress scale is shown on the television screen, as well as parameters for the quality of the satellite antenna settings - these are two scales: the strength and quality of the satellite signal, a list of scanned channels, and the “scan” mark is reflected on the receiver’s display. After scanning is completed, a message will appear indicating that the channel search process is complete. Next, press the “OK” key. The detected TV channels and FM radio stations will remain in the receiver’s memory, then the HD receiver will switch to viewing mode for the 1st TV channel from the list.

NOTE. Scanning of Tricolor TV channels and radio stations can be interrupted by pressing the “EXIT” key. If the channel list is empty, the receiver display will show “no Ch”.