Hard drive failure blue screen. Hard drive problems: causes and solutions

The blue screen with memory dump error message that pops up on the screen before the system tries to reboot changing its color to blue can be due to several reasons due to which the operating system stops working properly. Thanks to this, the entire contents of the RAM are automatically flushed to a file containing the data. This message appears mostly randomly in the Windows operating system when the system reboots and dumping of physical memory begins and for those who are familiar with it they call it the Blue Screen of Death.
Identifying this error is quite easy as the message describes it and changes the screen color to blue and your system reboots again and again. There are various reasons why an operating system stops functioning the way it was supposed to. The most common reason for a physical memory dump error to appear is a lack of compatibility between software and hardware components.

Generally, Windows operating system is capable of multitasking at the same time, but sometimes when there are many processes running on the system with similar priority levels, this error may occur.

The main reason why this error occurs is because of a Windows registry problem. The other two errors above can be easily resolved, but it needs to be handled properly with step-by-step procedures for the system to start working normally again. The genuine version of Windows will function properly as these registry files are very well known and if they are missing then it can cause blue screen errors.

How to fix blue screen memory dump error?

There are various ways through which you can solve this memory dump problem in no time. Sometimes there is only one error that is causing the blue screen that should be prompted or pops up on the blue screen, but if there is no such error message, then you can find a fix for it by sorting through the following questions:

1. Check Device Manager

There is a huge chance that due to compatibility issues between new hardware or software, between already installed drivers, an error occurs and a blue screen appears.

In such cases, there is only one solution - remove the previous versions of the hardware or software that is causing the error and replace it with the new version by reinstalling it.

When installing a new version, to avoid further errors, you should always make sure that these drivers are compatible with the operating system you are using on your computer. There are various third party software available on the internet which help to track all those drivers that have been installed recently and the program also checks if they are still having any issues or not.

If there is a problem with the drivers, then there is also a chance that the driver of the device you are using has a problem in itself which is causing the operating system to not work properly. Thus, the blue screen of death appears.

2. Restore the Windows Registry

For any operating system, in order for it to work normally, it is necessary to have all the files correctly installed and verified. The operating system registry file is a very important file that must be present in the system files.

There are times when the operating system's registry file includes various invalid entries that are not even present in the system or the registry file is corrupted. This results in a memory dump error which causes a blue screen.

For those who have a sophisticated knowledge of the operating system and normal access to the Internet, they can update it themselves, but this method can also be risky. For the best chance of perfection, always buy genuine software that takes care of all registry issues.

It automatically scans and fixes problems for any operating system registry issue.

3. Check memory modules

Sometimes a blue screen and some error message also appears, which usually reads: “UNEXPECTED_KERNEL_MODE_TRAP”, such an error usually means that the error is mainly due to a memory problem.

To solve the problem with your computer's memory, you need two main modules that can be tested SIMM and CMOS. SIMM stands for single embedded memory modules that handle operating system speed compatibility and CMOS stands for Complementary Metal Oxide Semiconductor, which must be installed correctly according to the RAM configuration.

In most cases, checking these two modules can do wonders if blue screen errors occur, but if not, then there is only one solution - replacing all installed operating system memory.

4. Repairing a hard drive that is damaged

A damaged hard drive can also be the cause of the blue screen memory dump in your computer. The Windows operating system is designed in such a way that it has a diagnostic scan functionality that checks the hard drive whether it is working normally or not and also checks it for errors that are causing problems.

But due to some reasons, these diagnostic functions stop working and cannot check or read any hard drive. In such situations, the terminator, which is the interface, must be checked to eliminate errors.

5. Virus check

If all the above reasons fail to fix the blue screen error, then there must be a reason that is blocking all the options and causing this memory dump error.

This reason could be due to a virus or any other malware whose presence stops the operating system from functioning properly. There is a significant flow of data between the operating system and the hard drive and after a virus or any other malicious program, the hard drive can be damaged, as a result of which the flow is also interrupted.

This can lead to a blue screen of death, which ultimately begins dumping physical memory, and restarting the system again and again.

These kinds of errors can be resolved by downloading the genuine version of the antivirus on your computer, but if you already have an antivirus installed, then there is only one solution, that is, uninstall that version and download a new version of the antivirus.

Once the file is scanned correctly and is removed from your system, the user should check again for the presence of the blue screen after restarting the computer.

Yes, this is unpleasant. But not fatal. From the error message it is not clear what the reason is and how to fix it. But nevertheless, there is a sequence of actions and methods that should be performed first, since they are universal and in most cases will help in eliminating a critical error.

Diagnosing the problem

What have you changed lately?

Try to remember what you changed in the computer, its configuration and settings. The most common reason is a recent change in the settings of both the software and hardware of the computer. This may include installing new drivers and receiving OS updates.
A driver is software that allows the hardware installed on a computer to interact with Windows and work correctly. Hardware manufacturers and driver developers cannot take into account all possible options for possible configurations of both hardware and software of a PC. Therefore, there is a possibility that the installed or updated driver causes a critical error.

Check your computer's internal hardware

In some cases, a bad connection, bad contacts inside the computer can cause a blue screen. Open the case and check all cable connections, make sure all wires are securely fastened, and all existing equipment boards are firmly seated in their connectors.
While checking everything is not difficult for a personal computer, it is more problematic for laptop owners to do this. But you can check the hard drive and RAM to make sure they are connected correctly. Using a small Phillips screwdriver, remove the removable panels at the back of the laptop that hide the hard drive and RAM or motherboard, as in the photo below. Check the tightness of the plug connections.

Temperature

Check the temperature of the computer: processor, video card, hard drives. Overheating can cause equipment failure. One of the most common overheating problems is an overheating video card. The second most likely culprit could be the processor.
The temperature can be checked in most modern BIOSes or using special programs for Windows such as SpeedFan.

Memory test

A common cause of failures is a faulty RAM stick. When RAM starts to fail, it leads to unstable operation of the system.
You can test your RAM using a program called “Memtest86”. The program is free and free to download. You can run it by burning it to a bootable CD. You need to restart your computer and boot from the disk. Memtest will automatically begin testing your computer's RAM, which may take a long time. We need to wait for the results.

Run the “CHKDSK” function used on your hard drive to scan for errors and fix possible problems. A faulty hard drive can lead to blue screens due to corrupted files. To run CHKDSK, open Computer/My Computer and right-click on the drive you want to scan. Select Properties.
On the Properties screen, select the Tools tab.
Click the Check button in the Error checking section. Your computer will ask you to restart to scan the disk.

One way to determine the cause of the failure is to narrow your search. To do this, you need to turn off everything without which the computer can work, without which it can start. This way, if the error goes away, you will know that the cause is one of the disabled devices.

• To run a desktop computer you need: a motherboard, hard drive, power supply, RAM, video card and keyboard.
• If the motherboard has a video connector, then connect the monitor to it, and disconnect the external (additional) video card.
• If you have several RAM sticks, then it is better to leave one of them, then alternate when loading options with different slots in the motherboard and memory dies.
• If the PC starts without errors, then we try to connect one device at a time and start the system until an error message appears. This will allow you to find out exactly which equipment is causing the failure.
• Unfortunately, this method is not applicable to laptops; there is no option to turn off devices (at least for a novice user).

BSOD Information

Have time to read the error message

Often the computer will reboot faster than you can read the error message, let alone write anything down. It's all about the Windows OS settings, which are set to automatically reboot.
In order to still read the message, boot into safe mode and uncheck the “ “
In short:

1. System Properties\Advanced System Settings
2. Advanced tab
3. Uncheck the box Perform automatic reboot

Click the Apply button and reboot the system.

If you can’t boot into safe mode, then you just have time to read the code on the screen (about 1 s)

BSOD code and name

When the blue screen appears in front of you again, you will have plenty of time to study it on the screen, since the computer will now restart only on your initiative.

What exactly is important and needs to be rewritten from the screen is described in detail in this section
The error code always starts with 0x characters
Always located after the STOP phrase:

Then go to the BSOD error description page and enter the recorded code into the search form, you will find a description of the error and possible solutions.

BSOD solution

If the operating system cannot start, try booting into safe mode.
Safe Mode is a stripped-down version of Windows that leaves only the necessary components to load, which in most cases allows you to boot during crashes.
To do this, while the computer is booting, press the F8 button until the boot menu appears, in which you must select Safe Mode with loading network drivers.
This will allow you to access Device Manager, drivers, startup.

Run a virus scan

Viruses and other malware can damage Windows files and can cause the system to crash. Always use an antivirus solution. Well, if the computer does not boot, then there are two options:

1. Use antivirus scanners in safe mode.
2. use LiveCD (LiveUSB) with an antivirus (this is a boot disk from which you can boot and scan a non-working system on your hard drive with an antivirus). Almost every antivirus manufacturer also distributes a LiveCD version.

Checking the integrity of system files

Using the built-in sfc utility http://site/sfc-exe/ you need to check the integrity of all system files protected by the Windows file protection system.
To do this, run Command Prompt cmd.exe as administrator
Type cmd.exe and press Enter
In the black screen that appears (which is the command line), enter sfc.exe /scannow
The system scan will begin and the changed files will be restored from the backup source.

Driver rollback

If the cause of the problem is hardware, the first thing you should try is rolling back the drivers. Especially if before the failure you installed a new piece of hardware or a new driver into the system.
This process will restore an earlier version of the driver with which the system worked without problems.

1. Open Device Manager. To do this, you can press the Windows + Pause key combination or, by opening the Start menu, right-click on Computer (or on the desktop shortcut called My Computer). Select Properties. Then Device Manager.
2. Select the hardware whose drivers you want to roll back. It is possible to expand subgroups by clicking on the plus icon. Right-click on the hardware icon and select Properties.
3. Go to the Driver tab. Select Roll Back and Confirm.
4. Try rebooting and see if this has any effect on fixing the BSOD

Rollback Windows changes

If rolling back the drivers doesn't help, the next step is rolling back the Windows changes. In other words, this is a rollback to the state of the system when it worked correctly.
In the search bar, enter the phrase Recovery. Open the found program and select the date before the error occurred.
This will restore the state of the computer to the selected date, everything that you installed later or updated, all these changes will be canceled. It’s as if no one simply did them, since we can say that we have returned to the past.

Lack of hard disk space

If Windows runs out of disk space on the system drive (where it is installed) it may cause system errors. Remove unnecessary files and programs from the system disk if the free space on it is less than 15% of the total volume.

System and driver updates

If rolling back drivers and changes does not work, you can try installing new versions of drivers (if they were not installed previously). It is quite possible that the developers have already fixed the error and all that remains is to update.

1. Click the Start button and type Windows Update in the search bar.
2. Click check for updates.
3. Then follow the instructions.

Reinstalling Windows

The last resort option that you can resort to if the previous ones did not help is a complete reinstallation of Windows.
Make sure that all your important files are saved in a safe place, as the hard drive will be formatted during installation and your data will be lost.

If reinstalling Windows still does not solve the problem and the blue screen still appears, then the reason is still in the hardware. You need to find and replace the faulty part of your computer.

Replacement of faulty equipment.

• On a laptop, replacing everything other than the RAM or hard drive can be difficult and expensive.
• If RAM tests show errors, replace the faulty stick.
• If your hard drive tests show errors, the first step is to back up your data and replace it with a new hard drive.
• If the fault is in the video card, then replacing it can be expensive. And it is almost impossible to replace it in most laptops. For desktop computers, everything is simpler: find a working video card, replace it for a while and see how the system behaves.

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What is BSoD

BSoD - Blue Sceen of Death, blue screen of death. Appears in the most critical situations, when closing a faulty program is impossible.

The Windows operating system has several layers of running programs. We see only the top one - open program windows and running services. These are what the Task Manager shows. When one of the programs makes an error that it is not able to process and work around, it, as many users say, “crashes.” You can start it again and continue working.

Software modules running at a lower level (drivers) will not be able to restart in the event of an error. The Windows operating system tries to protect the user from many errors, but this does not always work and it capitulates, showing a sad face or a set of characters on the computer screen.

You need to understand that drivers are an intermediary between the software and hardware of a computer. Both drivers can fail (programmers are people too, they may not take something into account or make a mistake), as well as the hardware part of the computer.

Symptoms of BSoD

1. The appearance of a blue screen with strange symbols or a sad emoticon.

In 99% of cases, the computer reboots on its own due to a critical error (BSoD), but there can be a worse situation: problems with the power supply or motherboard. If you have a desktop PC, check to see if there are any bulges anywhere.

Reasons for a blue screen

1. Overheating. Overheating of the video card or processor leads to the blue screen of death.

By the way, in Windows XP, when the video card overheated, a BSoD always occurred; in Vista and newer, the video driver simply rebooted. If you see the message “The video driver has stopped responding and has been restored,” then this is an overheating of the video card:

The newer Windows, the better the protection against failures. Let's hope that in some Windows XV, instead of a blue screen, we will see an error notification that does not interfere with work.

2. RAM failure. It’s possible, but in order not to hit the mark, read on first - perhaps the cause of your blue screen of death is something else.

If you installed new RAM in your computer and get frequent BSoDs, replace it at the store with a working one. There are no other ways to overcome blue screens of death when replacing RAM.

3. Failure of other hardware. Maybe the voltage in the power supply “sags”. Maybe the connection is lost somewhere. Maybe your computer doesn't like the full moon. There are many reasons, one can guess endlessly.

If, after you have analyzed the minidump (more on this below) and eliminated errors, the blue screen does not go away, you should replace all components one by one. You can’t just go ahead and determine the cause of BSoD if the error codes are different every time.

4. Overclocking. If you are an advanced overclocker, then you know what overclocking a computer has to do with BSoD. If not, don't overclock your computer.

5. Driver(s) failure. The cause of BSoD is not necessarily a hardware problem. Unstable drivers are a frequent guest on user computers. How to identify a faulty driver will be discussed next.

6. Viruses. Be sure to check your computer with some or .

I never tire of being amazed at the self-confidence of users who say “ I have no viruses and no antivirus either! I have a straight hand/I only use trusted sites/sometimes I check with a one-time antivirus and therefore everything is fine!". Leaving aside the debate about how you can live without an antivirus, think about it: if a person sees BSoD, he has This is no longer a normal situation. How can you say that there are no viruses and this is not the cause of the blue screen?

Also, do not think that if you have an antivirus installed with the latest databases, there cannot be viruses. Check with others to completely rule out the possibility.

7. Antiviruses. It's funny (and sad) that antiviruses can cause crashes. Remove your antivirus temporarily. Have blue screens of death stopped appearing? Install a new one so that blue screens do not appear due to reason No. 6.

8. Windows updates. Developers at Microsoft sometimes test updates poorly. Because of this, some people completely disable Windows Update and sit without updates, although this is not an option. Control Panel - Programs and Features - View installed updates- right click - Delete according to the updates installed recently, then check the operation of Windows. Has everything returned to normal? Just don't install updates for a couple of weeks - usually during this time some kind of corrective update for the update comes out and everything becomes fine.

9. Programs crash. This happens, but rarely. If you see BSoD during a game or when running a specific program, I advise you to check your computer for overheating, because most programs are not capable of causing a blue screen, with the exception of those installing drivers into the system (antiviruses, virtual disk emulators, game protection systems like PunkBuster, accounting programs that work with digital keys).

10. Hard disk file system errors. It won't be amiss

Let's find out the cause of BSoD

As you can see, there are quite a lot of reasons and there is no point in guessing. Fortunately, the Blue Screen of Death contains clues as to why Windows suddenly started to crash. Among the incomprehensible text there will be error codes containing a direct indication of what caused the failure.

Most often you are BSoD you won't see, since Windows settings by default enable restarting the computer in case of critical errors.

You can disable automatic restart of Windows like this: Control Panel - System - Advanced System Settings - Options- check/uncheck the boxes as in the screenshot below:

Pay attention to the “Small memory dump” item - check it too.

Google the error code from the Windows Log

The “Write event to system log” checkbox is checked by default, which means error codes will be in the Windows Log.

Go to Control Panel - Administration - Event Viewer - System- and look for a line in the list that coincides in time with the appearance of a blue screen or restarting the computer:

Look for the error code (in the screenshot above it is 0x0000009f) in Google and read the first few sites in the results, follow the recommendations that have helped others. If a driver is specified (a word ending .sys, then it’s generally great - the likely culprit was found immediately, you need to install a driver for this device of an older/newer version. If there is no clear and clear indication on the Internet of the cause of BSoD for the specified error code, read my instructions further.

If there is nothing in the Windows Log, wait for the blue screen to appear and look for the error there:

Just search Google for information on the error code and follow the recommendations.

Analyze the minidump

Unfortunately, if the problem is a faulty driver, this is not always shown on the blue screen. The error code is also not always informative. You need to analyze the minidump file that is created when a BSoD occurs and contains information about the failure, in particular which drivers reported the error. There are two programs for minidump analysis: Windows Debugging Tools and BlueScreenView. Unfortunately, the first one is too complicated for novice users, although it gives a more informative result. In 99% of cases, the second, simple and free BlueScreenView is enough.

The BlueScreenView installer is available at this link.

After starting the program, you will see a window in which at the top there will be minidumps created by the system and information about them, at the bottom - a list of drivers. Failed drivers will be indicated in yellow.

Example No. 1 - the video card is to blame

A blue screen appears with the text ATTEMPTED_WRITE_TO_READONLY_MEMORY. Let's look at the minidump:

The ATTEMPTED_WRITE_TO_READONLY_MEMORY error, judging by googling, is caused by some driver. The likely culprit in this case is nv4_disp.sys. There are others, but they are part of the system and are statistically unlikely to be the cause. A Google search showed that nv4_disp.sys is a video card driver from nVidia. Three steps:

1. Check the video card for overheating.

2. Installing an older video card driver (new if the old one is installed). This is done with any drivers, not just video cards.

3. Installing the video card in another computer.

4. If a blue screen appears on another computer, take the video card to a service center. If the warranty is still valid, you can replace it with a working one free of charge.

5. Doesn't the blue screen appear on another computer? Try installing a different power supply on yours - this may be the reason.

6. Doesn't help? Reinstall Windows completely.

7. If this does not help, take it to the service center for diagnostics.

Example No. 2 - the culprit is not at all what was expected

A blue screen with the message PAGE_FAULT_IN_NONPAGED_AREA is associated with many problems:

If the likely faulty driver was ntfs.sys, then I would recommend checking the hard drive for errors, and also replacing the cable that goes from the hard drive to the motherboard. In this case, BlueScreenView points to the USB port driver and this could be true, but where I took the dump from as an example, the person’s motherboard is at fault - the capacitors on it are swollen. The solution is to pick up the system unit and head to the service center.

Example No. 3 - the antivirus is to blame

I found this minidump on the Internet:

The culprit was SRTSP.SYS, an antivirus component from Norton. Solved by removing it.

Example No. 4 - “broken” RAM

A blue screen with MEMORY_MANAGEMENT is a sign that the RAM is unusable:

Reinstall Windows

I thought for a long time whether to recommend this. However, a quick glance through popular forums showed that many users are still using pirated builds of Windows. So, if you have:

• Windows assembly,
• there are or have been installed many optimizers,
• the computer takes more than ten minutes to boot,
• programs often close with errors,

reinstall Windows completely! And install normal, original Windows. If you have a laptop, there will be a recovery partition on your hard drive with Windows prepared by the manufacturer - read the instructions and install (restore) it!

Installing Windows is not a matter of five minutes, but even a novice user can do it if desired.

Where can I get help?

Nothing helps? There is an excellent forum thread: Troubleshooting critical Windows errors (read the rules first).

Just first make sure that you have done everything possible: analyzed the minidump, updated the faulty driver. If the problem is in the hardware, the only way out is to contact a service center.

The hard drive is designed for long-term storage of files. Hard drive problems can lead not only to unstable computer operation, but also to the loss of important and sometimes irreplaceable information.

One of the reasons for HDD failure is natural aging. Like any mechanical device, a hard drive has a certain service life. For example, drives manufactured by Seagate can withstand up to 50 thousand on and off cycles.

Hard drive failures may occur due to overheating. The HDD temperature should not exceed 55 degrees. You can check it using special utilities. For example, the AIDA program. If the hard drive temperature is higher, you need to install additional cooling. However, keep in mind that low temperatures are no less dangerous. It should not be below 20 degrees.

Increased vibration, which leads to bad sectors, is also dangerous for the hard drive. It occurs when fans in the power supply, processor coolers and video cards are running. The HDD must be attached to the case via rubber washers. If possible, you should choose a video card whose cooler runs at low speeds. When buying a hard drive, it is better to choose models whose spindle is attached not only to the bottom, but also to the top of the lid.

Another important cause of mechanical damage to a hard drive can be a low-quality or weak power supply. This is due to the fact that when the computer is turned on, the actual power consumption is much higher than its normal value. A low-quality power supply does not have time to adjust the voltage in such a short time. To avoid problems, you must have a power reserve of at least 20%.

Towards the emergence hard drive problems leads to violation of operating rules. This is especially true for external drives and laptops. Portable drives often fall while turned on, which leads to spindle bending and magnetic heads sticking. Laptops are used when traveling in public transport, and shaking has a negative impact on the condition of the hard drive. The shock reliability that all manufacturers write about applies only to a disconnected device with parked heads.

The main symptoms of a hard drive failure

Hard drive malfunctions can be divided into two groups:

• mechanical (physical wear, unreadable sectors, failure of the magnetic head unit, spindle jamming, failure of the control unit);
• logical (operating system failures, file directory damage due to virus infection, accidental formatting).

Notice the beginning hard drive problems Most often it is possible before the equipment completely fails. Signs of mechanical problems include:

• extraneous noise during operation (rustling, tapping);
• slower work with files;
• loss of documents or lack of access to them;
• operating system malfunctions while reading or writing files;
• messages that appear;
• the appearance of a “blue screen of death”;
• the disk is not visible in the BIOS or certain sectors are not read;
• the operating system cannot be loaded.

If the controller malfunctions, the disk does not vibrate or make any sounds when the system starts. The information stored on the hard drive is retained, but access to it is not possible. Tapping during operation indicates damage to the magnetic heads, and a sharp whistle indicates a malfunction of the spindle. Windows malfunctions, system error messages, slow reading and writing of files indicate the presence of bad sectors.

Signs of logical violations are similar to those that occur during mechanical failures. But the disk is visible in the BIOS, and no extraneous noise is heard during operation.

What to do if you have problems with your hard drive?

At the first sign of HDD failure, you need to save the data to backup media or the cloud as soon as possible. This is especially true when tapping of magnetic heads occurs - the disk can completely fail at any moment.

After all important information is saved, open the computer case and remove the data cables from the contacts on the motherboard and on the hard drive itself. Clean the contacts from dust. You need to act carefully, without opening the hard drive case - hard drives are very sensitive to dust.

It is possible that due to the installation of a weak power supply, there is not enough power to operate the HDD. Try temporarily turning off all additional electrical consumers. The easiest way to check that your hard drive is not damaged is to connect it to another computer.

Run an antivirus program and scan your computer. It is better to do this by starting from a bootable CD, which antivirus software manufacturers suggest creating. An image of such a disk can be downloaded on the Internet.

How to check the status of a hard drive using special programs?

If you are working in a Windows operating environment, then in all versions of the operating system you can check the disk for errors using the built-in utility. To do this, open the “Properties” of the disk whose serviceability is in doubt, go to the “Service” tab and click the “Run check” button. If the test results indicate that the HDD is faulty, it should be replaced as soon as possible and the data restored from the saved backup copy.

Among third-party programs, the most famous is the Victoria utility. The program finds bad sectors, after which you can mark them as non-working or try to restore them. To test your hard drive, mark it on the first tab, and then go to the Tests section. Run HDD testing. If you see rectangles with access times of 200-600 ms colored orange or green, this means that the hard drive sectors are damaged. Check the Remap checkbox to have the program mark them as non-working. In this case, the best option would be to replace the hard drive.

For novice users, the free Seagate SeaTools utility may be a more convenient option. The program has a Russian interface; you can download it from the manufacturer’s website. In the Help section you will find a detailed description of the program.

There are two versions of the application:

SeaTools for Windows, designed to work under the operating system;

Seagate for DOS - as a boot disk image in ISO format. After booting from it, you can check your hard drive for errors and try to fix them. Using this version helps to avoid errors that occur when accessing the operating system disk.

You've probably noticed that when your computer crashes, a blue screen with a large number of incomprehensible characters in English appears on your monitor screen. It was so?

Usually this state of the computer is very scary for a novice user. In this article, let's try to understand this situation a little and find out what kind of blue screen this is and what it threatens us with.

First, let's look at the appearance of such a blue screen and look at two different images.

Image #1
Blue screen when checking disk:

Such a blue screen can be seen, for example, after turning off the computer incorrectly (for example, during a power outage).

There is nothing scary about this. This screen simply shows us the operation of a special program for checking disks. This program is called Chkdsk(Check Disk - disk check), it is built into Windows and very often runs automatically in case of sudden computer failures.

The program checks the hard drive for errors that could arise as a result of such failures.

We can even monitor the verification process by changing numbers on this screen, indicating the number of percentages until the end of the next verification stage (there are five in total - stage 1 - 5).

If such a screen appears, it is best to simply wait until the program Chkdsk will finish its work and restart the computer. Otherwise, errors may remain in the file system of the hard drive or damaged sectors may remain on its physical surface, and this naturally will not lead to anything good.

If such a screen appears once, then do not be afraid - there is nothing wrong with it, but if it appears very often, then be sure to make backup copies of important data and think about

It should be noted here that even if your computer is working stably, from time to time (every few months) it is advisable to force a disk check by running the program Chkdsk manually.

This is done using the service built into Windows Disk check, which I talked about in one of the lessons.

So, we dealt with the first blue screen. Let's move on to the next one.

Image #2
The so-called “blue screen of death”:

This screen is a message indicating a fatal Windows system error. This means that Windows cannot handle a problem and shuts itself down to avoid more serious problems. In such a situation, all we can do is restart the computer with the button Reset(unless it reboots itself). All unsaved data will be lost.

On this screen we can see the error code that the system tells us so that we can independently eliminate the cause of the error. However, I can note that it is not always possible to fix such problems on your own (especially for a beginner), so the system records information about the error in the system log and creates a special file describing the problem.

Such information can be used by specialists to analyze the situation in order to eliminate the problem and prevent similar errors from occurring in the future.

The most common causes of the Blue Screen of Death are all kinds of driver conflicts. For example, when the drivers are not “native” and are incompatible with the system or computer devices. In addition, the cause may be conflicts of programs or devices, overheating of components, or the action of viruses.

In this article, we will not understand the intricacies of analyzing “blue screen of death” error codes, because This topic is quite extensive and not for beginners. But if you want to figure out the cause of such a screen or you seek advice from a specialist, then you need to have on hand all the necessary data to analyze the problem.

First of all, you need to write down the error code that is displayed on the blue screen, and for this you need to make sure that when such a screen appears, the computer does not restart, and we can see all the necessary information.

To do this, do the following: right-click My Computer - Properties- tab Additionally– section – button Options.

In the window that appears, uncheck the box Perform automatic reboot and press Ok:

In addition, check that the remaining parameters are as shown in the figure.

Now, in the event of a computer failure, there will be no automatic reboot, and we can safely write down the error data, namely everything that is written in the section Technical Information:

This data will be important when analyzing your situation.

In addition, analysis may require a dump file that details the cause of the error, and your job is to provide this file for analysis. Such files have the extension dmp
and by default are located in the folder.

C:WINDOWSMinidump

Usually this data is enough to find out the reason for the appearance of such blue screens.

And at the end of this article, I want to say once again that it will be very difficult for a beginner to figure out the reason for the “blue screen of death” on his own, although if you are confident in your abilities, you can always try to look for the necessary information on the Internet by entering error codes in a search engine . It is possible that to solve your problem it will be enough to simply replace any “wrong” driver.