What does it mean that the com android phone processor has stopped. How to fix the error "com android phone process has stopped"


Com.android.phone - error indicates certain problems in the application responsible for calls. Application malfunction occurs due to system failures associated with the incompatibility of some programs, viruses, etc. In any case, the failure of the most important application on the phone needs to be fixed, and this can actually be done, in most cases, quite quickly and easily.

Why did the com.android.phone error occur?

An error in the com.android.phone application can occur for various reasons, primarily a program conflict. The most common of them:

  1. Application failures, mainly system ones;
  2. Application cache - phone is full;
  3. Infection of the system with viruses;
  4. The user has changed any program parameters;
  5. Incompatibility with other applications.

The “treatment” procedure should begin with the simplest and most effective methods.

An error occurred in the com.android.phone application: clearing cache

The question immediately arises, error com.android.phone, what to do - you need to clear all temporary files associated with the program. Then it will return to its initial state, and no user data will be affected.

To clean, you need:

  1. Go to “Settings”, then “Applications”;
  2. Find “Phone”, in some shells it may be called “Call”;

  1. Click on the element and select “Erase data”;

  1. Restart the smartphone.

Additionally, you can clean third-party files using the popular application.

Time synchronization

This is the second common cause of the problem; a conflict occurs due to a synchronization failure. You must manually configure the time display and disconnect the connection to the server; then the error does not appear. It's done like this:

  1. Find the “Settings” element;
  2. Go to the “Date and Time” section;

  1. Disable the corresponding option where “Use network time” is checked;

In the future, it is possible to re-enable it, especially after updating the OS, it is likely that the problem will be fixed. While you will have to do without automatic adjustment, the function is still not fundamentally important.

Replacing an application

Does the standard dialer in Android not cope with its task or does not open at all? – Why bother looking for a problem if you can simply install an alternative. There are plenty of them for the same request in the Play Market and with a 90% probability there will be no such problem with them.

“Contacts & Phone – drupe” or “PixelPhone” can serve as a convenient replacement, but there is no fundamental difference between the presented options. Although some have more convenient grouping of contacts, an intuitive interface and more profile editing functions.

You can also install another time application. By entering the query “clock” you will be presented with a choice of more than a dozen items. They work on a slightly different principle, so they will not cause conflicts, but you still need to disable synchronization in the standard function.

Viruses

You can’t do this without an antivirus, which can be found in the store. Choose an accessible, possibly free, option. Run a deep scan of the system, and the program should identify infected areas of the OS. In some cases, you have to go through several options, since anti-virus scanners may not find viruses, especially smart ones.

If you do not have access to the network to download the antivirus, you can use a USB connection. So the computer will perform the procedure instead of Android, and it will do it quite well. The architecture of the systems is similar and the smartphone is perceived as a removable drive that needs to be cleaned.

Reset settings

This option can be considered a last resort. In it you have to restore the smartphone to its factory state or reflash it. Accordingly, the data will be lost, although the call function will be restored almost 100%. The procedure also helps with virus infection, in the absence of help from special programs.

To reset you will have to:

  1. Go to “Settings”;
  2. Select “Restore and reset”;
  3. Now follow to “Reset settings”;
  4. Tap on the “Reset phone settings” button.

An alternative option is to use Recovery Mode. This mode is built into the system and does not require loading Android. To use it you should:

  1. Hold down the Power button and volume up/down;
  2. You need to hold until the logo appears;
  3. Now select the “Wipe data” item, navigate through the menu using the volume control;
  4. Confirm your intention and perform a hard reset.

Reflashing the device performs a similar function; to carry out the procedure you need:

  1. Download an updated system from the manufacturer;
  2. Move the resulting archive to the root of your smartphone;
  3. Go to recovery mode (described in the previous method) and select “Install zip from sdcard”;

  1. Next, confirm all messages and completely delete the files.

Details on the gadget's firmware can be found on the manufacturer's website; the instructions may differ slightly.

Now you know all the ways to resolve the com.android.phone error. Most methods allow you to get rid of the problem without any data loss and quite quickly. The latter methods are recommended to be used only in case of severe damage to the system.

If you still have questions on the topic “Сom.android.phone: how to fix an error in the application?”, you can ask them in the comments


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The error is “The process com.android.systemui has stopped.” When this error occurs, typically the entire user interface of the device stops responding and responding to commands.

There are two main reasons for its occurrence:

  • system file failure;
  • Third party application crashed.
It is recommended to verify the cause of the error by booting your phone/smartphone/tablet in safe mode (how to boot a device in safe mode will be discussed below). Safe mode occurs without launching most external . If no error occurs when using the device in safe mode, the installed application is the cause.

In turn, the reason for the failure of a third-party application may be:

  • incompatibility of the application with the operating system of the device;
  • the com.android.systemUI virus, the code of which penetrates along with applications installed from an external source on .

Boot your device into safe mode

To determine the cause of the error, boot your Android device in safe mode:
  • If the device responds to phone keys and the interface is not completely locked, use the standard startup method in the following order:
    • press and hold the hardware power button until the shutdown menu appears;
    • select “Power off” and hold your finger on it for two seconds;
    • after a pop-up menu appears asking you to switch to safe mode, click the “OK” button;
    • the device will reboot;
    • the inscription in the lower left corner of the desktop will indicate that the device is operating in safe mode.

  • On most Android devices, starting into Safe Mode is accomplished by pressing and holding the Power, Volume Up, and Home buttons simultaneously.
  • Droid RAZR. Turn off and on your smartphone. While booting up, press and hold the Volume Up and Volume Down buttons at the same time.
  • HTC with hardware buttons. After turning off the device, press and hold the Menu button and turn on the device at the same time.
  • Samsung Galaxy S3 and some other models. Turn off and on your smartphone and wait until the Samsung logo appears. Press the Menu button and hold it until the download finishes.
  • Smartphones running CyanogenMod. Press the power button until the shutdown menu appears. Select and hold Reboot with your finger. Confirm your choice in the pop-up dialog.

What to do and how to fix the error

In the vast majority of cases, the cause of the error “The process com.android.systemu has stopped” is an installed third-party application. To fix it, below are the fix options with a description of the sequence of actions. The options are presented in descending order of effectiveness in resolving the problem.

Uninstalling updates in the Google app

Very often the reason why the com.android.systemu process stops is the Google application. To resolve the error, you can use two methods:
  1. Go to the Play Market, search for “Google” and click delete. The problem should go away.
  2. In the application manager, go to the Downloaded tab, find the “Google” application and click “Uninstall update”. After rebooting, the device should work.

Remove the application that caused the com.android.systemUI process to stop

If you know which application caused the error, remove it and restart your phone. Uninstalling the application whose use or installation caused the error may resolve the issue.

Data-lazy-type="image" data-src="http://androidkak.ru/wp-content/uploads/2017/06/com.systemui1-e1498428852872.jpg" alt=" process error" width="283" height="200"> !} If you use a smartphone with the Android operating system, it is possible that one day you will see a message about the com android systemUI process stopping. The notification itself literally means the following: the process responsible for the operation of the system's graphical user interface (User Interface) has unexpectedly terminated. The display of buttons, application windows, and other elements depends on this process.

If an error occurs in the com.android.systemUI application, pressing the “Home” button (the middle button of the phone) often stops working. More serious problems may arise. Correction of this failure is necessary for normal operation of the system.

So, you received the message “Unfortunately, com android systemUI has stopped” (if your phone has an English version of the Android operating system) or “The com android systemUI process has stopped.” What should I do next and how to fix the problem? It depends on the cause of the malfunction.

Random crash

Occurrence of this error once should not bother you. First of all, try restarting your phone. If the problem persists after rebooting, proceed to the next step.

Viral activity

  1. Remember if the error is accompanied by spontaneous attempts by the system to download unknown applications, as well as the appearance of pop-up advertisements when launching other programs or at random moments. This behavior is guaranteed to indicate the presence of a Trojan.
  2. Check the installation date of the application and compare with other system packages. To do this, you will need a third-party application management utility, such as Gemini App Manager or Uninstaller. If com.android.systemUI was created recently, it is most likely a virus disguised as a system application. If the date coincides with the day other system files were created, the virus is probably contained in another package.
  3. Run an antivirus scan for your smartphone.

Jpg" alt="virus on android" width="267" height="200"> !} If it turns out that you have caught a virus, it is useful to remember: it is not necessarily contained in com.android.systemUI. Warning: Do not try to remove com.android.systemUI, it is one of the main parts of the phone's operating system. However, the virus can masquerade as system processes, so you should be vigilant.

Read also: How to do a Hard Reset on an Android device

The following instructions will tell you how to remove infected programs and files:

  1. Use an antivirus app for your smartphone. Please note that on Android it is not always possible to completely remove a virus using an antivirus. However, this will help you figure out which apps are infected.
  2. Go to Safe Mode. To do this, press the power button and hold it for a few seconds. Wait until the shutdown and system reboot menu appears. Press “Power off” and do not release until a warning appears about entering safe mode. After that, click “Ok”. The phone will reboot.
  3. After the system boots, go to the “Settings” menu, “Applications” section, “Third Party” tab.
  4. Open the settings of the suspicious program. Alternately click “Clear cache”, “Erase data”, “Stop” and then “Delete”. This way you will completely get rid of files associated with the application.
  5. Repeat for all infected programs.
  6. If you cannot remove any application, open the “Settings” menu, the “Security” section, the “Device Administrators” item. Applications that have Administrator status are listed here. Uncheck the suspicious program. Then click “Disconnect”. After that you can delete it.
  7. To exit safe mode, reboot the system.

Google app update

The next update to Google services may be causing the crash, you can fix it as follows:

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Owners of Samsung devices most often encounter this glitch. Such errors spoil the image of Google, so there is every reason to expect that the problem will be fixed in future updates.

It may happen that when you try to launch the standard calling application, it may crash with the error “The com.android.phone process has stopped.” This kind of failure occurs solely for software reasons, so you can fix it yourself.

As a rule, this error appears for the following reasons - damage to the dialer data or incorrect determination of the cellular network time. It may also appear if the application is manipulated from root access. You can fix this problem using the following methods.

Method 1: Disable automatic time detection

The function of automatically determining the current time via mobile networks came to Android smartphones from old cell phones. If the problem did not appear in the case of regular phones, then if there are any anomalies in the network, smartphones may fail. If you are in an area of ​​unstable reception, then most likely this error is a frequent visitor to you. To get rid of it, you should disable auto-detection of time. This is done like this:

After these manipulations, launching the phone application should occur without problems. If the error is still observed, move on to the next method to solve it.

Method 2: Clear caller app data

This method will be effective if the problem with launching the “Phone” application is due to corruption of its data and cache. To use this option, you need to do the following.

After a reboot everything should return to normal. But if it doesn’t help, read on.

Method 3: Install a third-party dialer application

Almost any system application, including a faulty one "Telephone", can be replaced by a third-party one. All you need to do is select the appropriate one or go to and search for the words “phone” or “dialer”. The choice is quite rich, plus some dialers have an extended list of supported options. However, third-party software still cannot be called a complete solution.

Method 4: Hard Reset

The most radical option for solving software problems is . Make important files and do this procedure. Usually after a reset all the troubles disappear.

We have considered all possible solutions to the error with “com.android.phone”. However, if you have something to add, please write in the comments.

com.android.phone an error occurred, the process has stopped, what should I do? After updating the firmware, restoring or changing the ROM data on an Android device, sometimes, unfortunately, an error message like the following begins to appear: “Unfortunately, the com.android.phone process has been stopped.” This means that there are problems with the support of the SIM card that ensures interaction between the smartphone and the network. In some cases, it cannot be resolved by simply rebooting the device, and the message appears again and again, blocking the screen. Therefore, we decided to offer you other ways to get out of this unpleasant situation.

The simplest option is resetting an Android smartphone to factory settings. But this method is far from ideal, since when you use it, you will lose all your data and will be forced to re-download and install all previously downloaded applications. Fortunately, there are other methods.

So, if you were unable to unlock the device, and it continues to reboot automatically, and a message about the problem appears at intervals of several seconds, you will have to resort to method number two. This is a method for advanced users. To apply it, you will need custom recovery and the AROMA file manager. You can act in one of two ways:

Scheme 1.

1. In the tablet or smartphone menu, find “Settings” -> “Applications”
2. Select the “All” tab.
3. Scroll through the items in it until you see “Phone” or something similar in meaning.

4. Click on the application icon to update the information.
5. First select "Clear data".

6. Then do the same (cleaning) for the SIM toolkit.
7. Reboot your device and, depending on the result, either be happy or try the second method.

Scheme 2.

1. Download the latest version of the AROMA file manager.
2. Copy the file that has problems loading to your internal memory card or SD card.
3. Boot the device into recovery.

4. As soon as the Android device boots into custom recovery, run “ Install ZIP" -> select " zip form».
5. Find the manager zip file.

6. Download it by selecting “ Yes – Install».

7. Now you can make sure that the file manager is installed on your Android device.

8. Enter the file manager menu and select “ Settings».
9. Scroll through the items until you see “ Config Mount", and then select the option " Automount all devices on start».

10. Apply all changes by selecting the “ Done" (ready).
11. Go to the folder " Data/Data».
12. There in the folder " Phone» performing cleaning cache and do the same for the SIM toolkit app.

13. Go to the file manager menu again, select “ Exit", and confirm your actions (" Yes»).
14. Now you see again the update installation window from the ZIP file (“ Install updates from Zip file».
15. Return to the main recovery menu and reboot your device.

If you continue to receive messages about a process stopping problem, then you already know how to deal with it - reset your smartphone or tablet. We recommend doing this using custom recovery, since this method is more gentle and does not completely erase the internal memory of the Android device, but only removes application data.