“Why aren’t the numbers identified?” is one of the most frequently asked questions regarding the contact book in Nokia smartphones. As usual, this is due to the peculiarities of the “successful” implementation of certain functions in these devices.

This text opens a series of articles describing user problems of this kind, because it is no longer possible to answer such questions once a day for sure.

The essence of the problem

Let's take any (well, almost any) phone with an empty contact book. Let's insert a SIM card into it, on which there are records (to simplify, only four records were created, that is, four contacts, one number in each). Let's start using the phone. When making a call, the subscriber's name will be determined if it is written in the book on the SIM card (and, of course, the number identification service is activated and works as expected). In general, some devices will show only the name, some will show both the name and the number, depending on what kind of phone we took.

Now consider the “problem” situation. Experience shows that a sufficient number of users manage to create duplicates in the entries on the SIM card - sometimes the same number is recorded three times. There are a lot of reasons for this: they renamed it on the PC, then synchronized it, forgot whether the number was there, and just in case they asked and recorded it again - no matter how exactly the duplicates appeared in the records. The main thing is that phones (and smartphones) handle the presence of duplicates quite adequately. Let's take, for example, Nokia 5300 (here, I had it on hand): if there is a duplicate, the first one is determined from the list, the rest below are ignored, and the name is displayed correctly. If there is a copy also in the phone’s memory, then it is given priority. And in Sony Ericsson, for example, in the case of a double, the last option is taken if you are working with a book on a SIM card (if on a phone, then the first).

Sometimes users accidentally track this nuance: for example, they just wrote down one name, but another was determined. They start to look into it and see that they are recording it, it turns out, for the second time. But in most cases, they don’t even notice that there are duplicates hidden in the recordings.

The vast majority of other models of mobile phones and smartphones behave in a similar way (as in the examples above), only the selection method differs (from the end or from the beginning), and the reaction to changing the way the code is written - the same “+7” in many devices have priority over “8”, that is, the match will occur more likely with the subscriber for whom the number is written as “+7xxxxxxxxxx” rather than “8xxxxxxxxxx”. But not at all in smartphones based on the Series60 (now S60), the vast majority of which are Nokia smartphones.

What is the “beauty” of the “solution” used here? So, given: a SIM card with contacts and a “clean” (at least with an empty contacts book) Nokia smartphone. As soon as the smartphone senses a SIM card that it has not seen before, it offers to copy all contacts from the SIM card to the phone's memory.

Let's say the user doesn't want to copy contacts. That is, he wants to use the contacts on the SIM card. Here the first catch awaits him: smartphones on the S60 don’t really want to work with entries on the SIM card, and the name will not be determined at all. Having swallowed the insult, having previously guessed (without the help of the manufacturer!) about the causes of the problem, the user decides: “okay, I’ll copy the contacts to the phone’s memory, what can you do?” Goes to the menu, finds the “Contacts on SIM” item, selects everything, copies it to the phone’s memory. It would seem, “Hurray!”

However, not for everyone. Those who happen to accumulate a collection of duplicates will have to be touched a second time: the names again are not detected, the smartphone stubbornly writes a number instead of a name. But the thing is that smartphones on the S60 and in the phone’s memory have not learned to process duplicates (this has happened for so many years!): if there are duplicates, the name will not be displayed, only the number.

Problem Summary

This problem is well known to former Siemens SX1 owners; There is probably not a single nuance inside this device that they have not studied thoroughly. But that was a long time ago, and now there is an opinion that the main reason is the presence of duplicate numbers from the contact book on the SIM card; the option suggested itself. However, due to the excessively frequent questions on this topic, a number of demonstrative experiments were finally carried out to demonstrate that the numbers on the SIM card do not affect anything at all, and duplicates need to be looked for only in the phone’s memory. That is, the SIM card is directly related to the problem, but the contacts stored on it do not aggravate the problem.

By the way, this is not the only way to create duplicates. The second method, for example, is careless handling of the “Copy from/to memory card” function (starting from Symbian 9.1). The third is inaccurate synchronization with MS Outlook. So there are many options.

Solutions to the problem

So, having realized (again, not at all with the help of the manufacturer) the causes of this second problem, the user, of course, begins to get nervous. Having realized that he needs to look for duplicates, he begins to look for ways to do it faster. In the smartphone itself, of course, there is no search by number. The exception is those models in which the “Nokia Search” utility is installed by default. And if it is not there, you should install it (see below for an example of the action). Therefore, all methods of eliminating this trouble are exclusively third-party. We will list some of them.

The first, the most primitive, but the most inconvenient and perhaps the longest: remove the duplicate contact (or replace the numbers in the number), dial the number manually. And if the name is not determined, go back to the contact book, look for a duplicate with your eyes, delete or change the number, dial again manually - and so on, until the number is finally matched with the name.

This method is not the most fun. But there are others. For example, use the “Nokia Search” utility (or download and install it if it was not there initially). The number must be entered completely, with signs and code, otherwise the numbers will not be found. When writing the article, this method was accidentally overlooked, but our readers acted quickly and skillfully :)

An alternative option is the Search app, another variant of the Nokia Search app. Also from Nokia, it is already pre-installed somewhere, and will also go where “Nokia Search” is not installed or where it does not work for a number of reasons. Moreover, this application is capable of searching by any occurrence in a number, that is, it is not necessary to write the number from the beginning and with codes. Perhaps this is the most successful option for searching for duplicates among numbers, since the code becomes unimportant (why this is good - see the next paragraph of the article). What’s interesting is that “Nokia Search” can also search by occurrences, but not everywhere; in contacts - he doesn’t know how.

You can install the ALON Contact Guide program. Hidden in it, in the jungle of the menu, is the useful “Search by Number” function. The disadvantage of the search is the same as that of “Nokia Search”: it searches strictly by the specified number, masks are not supported. As a result, you have to search by both “+7” and “8”.

You can use the SkyeQuiKey program, it will work on the same principle. True, here too you need to take into account that the search is carried out only from left to right, that is, the code will need to be typed correctly.

Another option, also quite interesting, is to leave the duplicates alone and install the FSCaller program (a program for displaying full-screen photos during calls). It was discovered that this program does not care how Nokia processes the incoming number. However, it does not solve the problem described in the next paragraph of the article, and even on the contrary, it still introduces confusion.

Or you can check your contacts in MS Outlook after synchronization. The inconvenience is that you need to have a PC at hand, install synchronization software, connect via cable or something else, and in general, you don’t always want to use the mentioned programs.

Continuation of the problem

The case is rare, but demonstrates the second side of the problem. Let's say our hero overcame all the difficulties, killed all the takes, cleaned everything up, checked everything ten times, and the name doesn't matter is not mapped to a number. What's the problem this time? Here's what. S60 smartphones are not content with little! They immediately take the bull by the horns. And they do it this way: they do not feel any difference between the numbers “+7 xxx 1234567”, “+7 yyy 1234567”, “8 zzz 1234567” and “8 sss 1234567”. That is, for them the number “+7 916 1234567” is identical to, say, the number “+7 903 1234567”. Let’s say even more: in fact, Nokia smartphones don’t give a damn what code is written, since The number is determined using the last seven digits. Let’s check: instead of the number: “+7 903 189 25 87” we write “+9 999 189 25 87”. And what? When you call, the number is determined and the name is matched. The correct number is recorded in the log. In general, it’s rare when seven digits match and the codes are different, but it does happen.

It would be nice if this happened seven or eight years ago, and even from some “Korean” like VK Mobile, one of the first, but for Nokia, yes today, and in the Nokia E90 device (in others, of course, too) - it’s simply indecent . Let’s make sure that this is a quirk of S60 smartphones: let’s look at the reaction of other phones to such numbers.

Tested: Nokia 8910i, Gigabyte g-smart i, Sony Ericsson M600i, Nokia 5300, Sony Ericsson W710i, Qtek 8300 - all are in perfect order, numbers are determined as expected. Of course, we will not check everything available for sale. However, if you come across a device that behaves incorrectly in this situation, contact us, we will be grateful for this information.

Tested: Nokia E50, Nokia E61, Nokia 5500, Nokia E90, Nokia E51, Nokia N82, Siemens SX1 - all have such wonderful license plate recognition behavior. Again, not the entire model range has been tested, but Siemens has also been included in it, and to clear our conscience, we will later check some Samsung models on the S60 platform, since the investigation of the issue has begun. Again, any information on this would be greatly appreciated. Thanks to the efforts of our readers, this list has been supplemented with the Motorola V360: the number is also determined by the last seven digits. Additionally (just to complete the picture, of course, we don’t expect any of the devices to suddenly work as expected) Nokia N73, Nokia 6290, Nokia E70, Nokia 5700, Nokia 6600, Nokia 7650, Nokia 6680 and Nokia 6120 were tested - situation the same.

Pros, disadvantages, conclusions

Skeptics will say: you see, they’ve blown the problem out of the blue. I would not say that the situation is so level: a person switching from a regular phone to an S60 smartphone will think for a long time about where and what the mistake is, especially since many subconsciously expect problems from smartphones. In general, Nokia, having practically crushed the S60, could have already strained its programmers after so many years of the platform’s existence so that this issue could be resolved.

In short, the contact book in your S60 smartphone will not give you such a surprise if you are very careful and attentive, and there are no duplicate numbers among your entries. And if you encounter it, be patient and spend an hour to put your notes in order - at least in the way that smartphones on the S60 understand it.

How to set up a phone if an incoming call does not display the name of the subscriber recorded in the phone book, my history.

One fine day, my battered HTS communicator stopped working, its screen simply went dark once and for all, which, unfortunately, was no longer destined to show me anything.

And so I temporarily had to use an old Nokia phone for an indefinite period. My impressions of it after the smartphone were the most terrible, but what can I say, they haven’t changed even now!

This indefinite period has already dragged on for several months. Why is it taking so long you ask? The fact is that I think there is no point in buying a budget phone. Because the quality will most likely be at a very low level (we already have experience), incorrect work, frequent breakdowns and constant trips to the service center.

Using smartphone functions in such a phone is almost impossible because it has very weak characteristics; constant freezes and reboots will be the eternal companion of such a phone.

Why do I need a smartphone?

I need a smartphone as some kind of alternative to a computer when it’s not nearby, but I really need it. This is where a smartphone comes to the rescue, which is always with me.

Of course, you can buy a productive one for little money, but from an incomprehensible and unknown company and how will it work, and will it work at all? The answer to this question remains a mystery.

Therefore, I am still more accustomed to trusting already proven and familiar brands. But to my regret, purchasing immediately for cash is not yet available for me, so I have to wait a little.

There is a good option for a loan or even an installment plan, but I already have 2 loans and I just don’t want to take a third one! In the article, I already wrote how to get a loan without overpaying extra money (personal experience).

So, continuing the main theme of this article on using a Nokia phone and others, I encountered a problem that I could not immediately solve. And it consisted of how to record contacts in the phone book so that when an incoming call they appear as a recorded name, and not just the subscriber’s phone number?

My actions:

• I tried to change the type - no result.

• As standard, it didn’t work out either.

• Move to phone memory from a SIM card or duplicate, everything is the same.

• I re-recorded the number and put an avatar, it still didn’t make any sense, but everything turned out to be very easy to do!

I noticed one peculiarity: some numbers still displayed the recorded name of the phone book when there was an incoming call.

Numbers were displayed correctly showing the name of those that were written in international format, +7910…, +7920…, +7950… etc. But if the number was written in the form 8910…, 8920…, 8950… , then the name was not shown.

Having understood the essence of this problem, it dawned on me. Eureka I exclaimed! I replaced the numbers starting with the number 8 with +7 and was very happy with the result.

This is how my story turned out, although I had a good understanding of modern technology, I couldn’t immediately cope with the simplest outdated phone model.

I would never have written this article if among my friends there were no people with the same problem with incoming calls, which they could not solve, using their phones for a number of years.

As it turns out, I’m not the only one, so I decided to post my experience, which will probably be useful to you. That's all for now.
P.S. It would be interesting to see in your comments who uses which phones and expresses their impressions.

Android remains and will be the most popular mobile platform for many years to come. Users mainly use smartphones running this operating system, and, in turn, the main function of smartphones is making calls. Today we will look at the problem where all contacts have disappeared on an Android device.

Contacts from a device running Android OS can disappear for various reasons: a system failure, accidental launch of the full wipe function, virus activity, and so on. For any reason for the lack of contacts, you need to do one thing - restore the phone book. Fortunately, there are several ways to accomplish this task in the most popular operating system.

Method 1: Recover contacts via Google account

The easiest recovery method is that you import the contacts saved in your Google (of course, if they are there).

And since each Android device requires logging into a Google account to operate, you probably already have a telephone directory in this profile, which means there will be no problems with recovery.

Please note that depending on the version of the Android OS shell in your case, they may differ slightly. If you do not find this or that item, write the name of the device model and Android version - we’ll try to figure it out together.

Method 2: display contacts from SIM card

If you do not store contacts in your account, they may be on the SIM card of your device. Accordingly, you only need to activate the visibility of contacts saved on the SIM card of your device.

Method 3: Import contacts from a file

Very often, users have a contacts file with a VCF extension on their hands, but do not know how to insert it into their phone. If you have such a file, then you can transfer it to your device, quickly adding to your phone book.

If previously there were no problems with Android devices in terms of transferring contacts (as a rule, they appeared immediately after installing a SIM card), then new devices require a much more subtle approach.

Considering that not all Android smartphone users are well versed in their operating system, the question that the smartphone does not see contacts arises more and more often. So what could be the reason and how can it be eliminated?

Android has no contacts, what should I do?

Import from SIM card

Can't see contact book on Android

Many users are confused by the fact that contacts do not appear automatically after installing a SIM card. This is not a malfunction of the device at all, but an idea of ​​the designers. If the SIM card contains contacts and the phone book is empty, you just need to transfer the entries manually. To do this, go to the “Contacts” menu, select “Import/Export” and click “Import from Sim card”.

Cache full

It is also quite possible that the notebook cache is full. In this case, an error may appear on the smartphone screen. In order to eliminate this inconvenience, you need to find the “Contacts” application through the settings and click “Delete / Clear cache”.

Reset

If the error that occurs does not disappear after resetting the cache, apparently there is some kind of malfunction in the smartphone itself. It is worth trying an operation such as resetting the settings. In this case, the data stored in the device’s memory will be deleted, so it is better to immediately make backup copies on external media. One way or another, such an operation is much cheaper and faster than repairs. You can reset the settings by following the following path: “Settings” - “Backup and reset” - “Data reset”.

Using third party programs

In order to use the contact book conveniently and without interruptions, there are several convenient special applications.

RocketDial is a sortable notebook that has all the necessary attributes: T9, quick search, blacklist and others.

Talking Caller ID is a voice-controlled address book. Works great even in the noisiest places.

Such discrete books, as a rule, work without failures, allowing you not to worry about your contacts.

If none of the above methods help, you should contact the store where you purchased your Android smartphone and submit it for warranty repair.

This situation does not look very pleasant. What to do, if numbers disappeared from phone? What could be causing this? Is it possible to somehow restore them? Let's look at this situation using the example of such well-known platforms as Android and iOS.

How to recover numbers that have disappeared from an Android phone?

To do this, we can use the standard recovery method that Gmail offers us, or a special application. Often the need for this arises after we have reset the settings, updated the firmware, or after being infected with some kind of virus. The reasons can be very diverse.

Most Android mobile devices are constantly synchronized with a Google account - of course, provided that you have access to the Internet. To restore, go to your account, select “Gmail”, and then select “Contacts” > “Advanced”. Select the contact recovery option. Don't forget to indicate the time period for which we need to perform the restoration.

If this does not help, you need to delete and re-add your Gmail account through the settings of our device. Problems with recovery may occur if the contacts were saved not as Google contacts, but on the device or SIM card.

As already mentioned, if numbers have disappeared from your Android phone, you can use special software. For example, Super Backup Pro would be a suitable application.

What to do if numbers disappear from your iOS phone?

Let's start with the fact that restoring numbers on this platform is possible if we first took care of backup. Typically, contacts are restored through iTunes, the “cloud” (iCloud), or through a special application in OS X.

Of course, the reasons for the disappearance of numbers can be very prosaic. For example, there are often cases when we simply placed the slider in iCloud in the inactive position (opposite the “Contacts” item).

If contacts have been deleted from cloud storage, we can also restore them. Disable Wi-Fi on your PC. After this, we launch “Contacts” in iCloud (if we restore them through OS X, this item may be called slightly differently, for example, “Address Book”). We find the number we are interested in, open it and export it to Vcard (that is, we save it with the vcf extension in case something goes wrong).

Contacts can also be easily restored from a backup of the iTunes application on a PC (provided that a backup was made).

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Congratulations! Every article you have on your site is a reference book for beginners like me. Today I copied numbers onto my phone and two SIM cards and couldn’t understand why else I should copy them to Google. Now I know.

All owners of devices running Android OS know that it is most convenient to store various information on the gadget. The same applies to contacts. Storing phone numbers in a notebook has long been an outdated option. They can be stored, for example, on a SIM card. If there is not enough memory, transfer them to your phone memory or memory card.

Contacts on Android will always be at your fingertips. But sometimes it happens that data disappears. By an absurd accident, important contacts can be lost. For example, you gave the phone to children or an inexperienced user and he deleted it. Or you yourself “clicked something wrong,” as often happens, and lost the necessary information. Fortunately, there is a way out. How to recover lost data will be discussed further.

How to recover missing information on Android?

A smartphone is not a computer and emergency system recovery is not a help here. For this purpose, there are many third-party programs designed specifically for restoring erased information. You can return not only contacts, but also images, music or even videos.

The operating principle of such utilities is quite simple. All information we delete does not disappear without a trace. At least for the time being. It occupies a certain part of the device’s memory, which the smartphone considers as free for further recording. And if something new has not been written “on top” of the erased data, then it will be possible to restore it.

Lost contacts on Android: how to restore them yourself?

To begin with, I would like to give an example of a list of programs that you can work with to achieve your goal:

• Wondershare Dr.Fone;
• Super Backup Pro;
• Recuva;
• Android Data Recovery;
• Undelete Beta and others.

Besides them, there is a lot of similar software. Most often, you will need to connect your phone to your computer, but in some cases you can download the utility only to your gadget and use only available methods.

It is best, of course, to take care of the safety of your data in advance and store it in the cloud or synchronize it with other devices.

Android does its job perfectly. If so, then they definitely won’t get lost. And you can edit them even from your computer, the main thing is not to lose data from your account.

We hope you will be able to restore all the necessary contacts, or even better, if you don’t lose them at all.