Product reservation.
Utilities
1. How to order and reserve goods for you? Here we will describe in detail how clients work with us! You decided to work with us and uploaded the goods, for example, to your group VC or
2. OK.
3. Your orders are starting to arrive. You immediately (if you wait for the minimum wage to be collected, other participants can order your models) go to our website and (PLACE YOUR ORDER Items in the CART are not considered a RESERVATION ). Your order will be assigned a number #XXXX, which will be indicated in the email with the subject "
4.
Order is processed". After placing your order, after 20-30 minutes (provided that you made the order between 10.00 am - 20.00 pm) you will receive a letter stating that your order ASSEMBLED
5. (that is, reserved for you and already put in a separate box).
From this moment we wait up to 7 days for payment or further pre-orders.
1. How to book an item?
2.
You don’t have to immediately reach the minimum wage; you can order 1-2 pieces so that the item is assigned to you.
Items in the CART are not considered a RESERVATION
Place your order completely, going through all the steps: Contact Information
- Delivery - Payment - Confirmation Delivery
- Payment - ConfirmationPayment -
Confirmation
3. Only after this will your bags be reserved for you
1.
How to add an additional order to an existing order?
You placed your first order and it was assigned the number #XXXX - this means that the order is reserved for you 
2. If you need to make an additional order to an existing one, just place a new order until the end
4.
3. After going through all the steps again: Contact Information - Delivery - Payment - Confirmation, you will receive another order number
Thus, you have made an additional order to your existing orders.
Attention! You may note that sometimes the prices listed on the website differ from the prices in the pharmacy. We are not trying to deceive you. This discrepancy is the difference in price between different lots of the same product. The final price is the one quoted to you at the pharmacy or the price of an online order. We are sorry if this price turns out to be more than what you expected. But look at it from the other side: we cannot reduce the cost in this case, because we already sell goods at the most favorable prices for you. We apologize for any inconvenience this may cause and hope for your understanding!
1. Select your city.
The site will automatically detect your location, you just need to confirm it.
If the site incorrectly determined your location, you can click “Select another” and find your city using the search bar or the list of areas.
2. Select a product.
To do this, you can use the search bar or catalog. The search bar is at the top of the site.
Details about searching for a product on the website are described in the section.
If you want to buy a rare drug that is not on the website, you can order it from us in the section.
3. Add the item to your cart.
After selecting a product, you find yourself in the product card. Here you can find out basic information about the product or read its full description, check its availability and price in different pharmacies in the city.
If you are ready to order a product, select the required quantity using the “+” and “–” buttons, and then click “Add to cart”.
Below in the product card you can see the availability of the selected drug in pharmacies in your city, indicating the price at which it is sold in a particular pharmacy and availability (1 piece, from 2 to 5 pieces or more than 5 pieces).
To find the pharmacy you need, you can use a map, a filter by city district, or a search bar where you just need to type the first letters of the street.
After you have added an item to your cart, a notification window will appear indicating that the item has been added to your order. You can continue choosing drugs on the website by clicking “Return to shopping”, or you can start placing an order by clicking “Go to cart”.
4. Go to cart.
Once you have found all the products you need, open your cart. To do this, click the appropriate button after adding a product or click on the cart icon in the upper right corner of the screen
5. Confirm the contents of your order.
In the cart you can change the quantity of an item (using – and +) or remove it from the order using a cross at the end of the line with its name. Click “Place an order” to proceed to selecting a pharmacy and ordering goods.
6. Select a pharmacy.
Using a map or a list of pharmacies, you can choose where you will pick up your order from. Only those pharmacies that fully or partially have your order in stock are displayed.
You can select a pharmacy convenient for you on the map. When you click on the pharmacy icon, a card will open with the pharmacy’s address, contact phone number, opening hours, and order amount. Also, if a given pharmacy does not have any items from the order, you will immediately see how many items from the total quantity in the cart are in stock. When you click “Select a pharmacy” you will proceed to complete the order.
When you click on the availability line in the pharmacy card, you will go to the availability and cost of goods from the basket at the selected pharmacy.
The list of pharmacies under the map is divided into two parts: with a complete and incomplete order. For pharmacies with an incomplete order, it is indicated exactly how many items are in stock out of the total quantity in the cart.
To find out the cost and availability of goods at a specific pharmacy, click on the pharmacy’s address or the “+” icon. To select a pharmacy to order from, click the appropriate button.
If the pharmacy convenient for you does not have complete availability of goods, you can place an order for goods that are currently in stock at the selected pharmacy. The remaining items will remain in your cart and you can order them from another address.
When placing an order with partial availability, a warning window will appear indicating that the order is incomplete. To continue registration, click “Yes”.
7. Complete your order.
To place an order, you must fill in your contact information. If you have already ordered goods on our website, then you can log in using the “For returning customers” tab.
If you are placing an order for the first time, use the “For new customers” tab. After entering your name and phone number, click “Send code” and go through verification by entering the sent code in the field that appears.
After you finish entering your contact information, click “Place an order.”
After this, you will receive an SMS and an email with your order number. The letter may also contain a login and password if you have not previously registered on the site.
When your order is ready, you will receive another SMS. Only after notification that your order is ready, we are waiting for you at the pharmacy of your choice. An order reservation is valid for 24 hours after it has been collected at the pharmacy. To receive your order, you will need to provide its number, present a prescription (if any of the drugs are prescribed) and pay.
8. Track your order.
If you have not registered on the site before, then when ordering you will automatically register. You will see where you can track your current orders. To go to your personal account, hover over your name in the upper right corner of the screen and select “Personal Account” in the list that appears.
In the “Current Orders” section you can find out the number of your orders and their status. Statuses can be like this:
|
Status |
Description |
|
In processing |
This status appears immediately after placing an order on the website. Then you receive an SMS and an email with your order number. |
|
Ready and waiting at the pharmacy |
Your order is already ready, all that remains is to pick it up from the pharmacy. As soon as the entire list of products has been collected, you will receive an SMS notification asking you to come pick up your order. |
|
Implemented |
You have already picked up your order from the pharmacy. |
|
An order can be canceled: By us, for certain reasons. We will contact you and inform you about them. You on the website or by calling the hotline. By us at the pharmacy if you ordered a prescription drug but did not present the prescription. By you at the pharmacy orally. |
Dear Customer!
On this website you can select and book the products you are interested in in our pharmacies. To make the booking process as fast and informative as possible, please read some of the rules by which our pharmacies reserve goods for you:
| The booking period is 24 hours from the moment a specialist calls from the pharmacy confirming the order; if for some reason our specialist was unable to reach you by phone within three hours, then the order will be terminated; | orders are processed during pharmacy business hours; | ||
| a specialist from the pharmacy will confirm your order by SMS message and, if necessary, clarify the details of the order (availability in the pharmacy, cost, dosage, etc.); | an order without confirmation from a pharmacy specialist via SMS message or phone call is invalid; | ||
| The website displays the minimum cost of the product in a particular pharmacy and the total number of packages of this product. It should be noted that the cost of goods in a particular pharmacy may vary depending on the batch of goods. The website displays the total number of packages indicating the minimum price; | If the reserved product is not purchased by the client within 24 hours, then the next order for it will be available only after 72 hours, which will be notified when you try to place an order on the website. If the client does not redeem more than five reservations made on the site, we will be forced to refuse him the booking service in the future. | ||
| the pharmacy cannot reserve drugs for you that are subject to subject-quantitative accounting; |
By booking goods on the website you save your time!
We would like to note that the information on this website about the cost and quantity of goods in pharmacies requires confirmation at the point of sale. Orders placed for reservations do not constitute an offer agreement. Please check the final cost of the drugs, their quantity and other information at the point of sale at the addresses and telephone numbers indicated on the website. By making a reservation on the site, you consent to the processing of personal data in accordance with the Federal Law of the Russian Federation of July 27, 2006 No. 152-FZ.
How to order?
- Select the jewelry item, the size you need and click the red “Add to Cart” button.
* if instead of the “Add to cart” button you see the “Notify about availability” button, it means that the selected product is not available in your city. To find out when the product arrives, you can leave your email address. - Next, click the “Go to cart” button and enter your bonus card number and promo code (if you have one). Click the "Apply" button.
- By clicking the “Go to store selection” button, select the store where it is convenient for you to pick up the jewelry.
- Enter your mobile phone number and receive a confirmation code via SMS. Enter the confirmation code in the appropriate line on the booking page.
- Within 2 hours from the moment of booking (if you make a purchase during business hours), you will receive an SMS confirming that the product you have chosen is in stock in the store.
- After confirmation, all you have to do is come to the store, provide your order number, pay for the goods and receive your jewelry.
Notes:
* booked order will be reserved for you within 3 days. After this period, if the client does not come to pick up his purchase, the order is automatically canceled.
*reservations by phone are not accepted.
Payment
You can pay for an order booked in the online store on the spot, in the store of the 585GOLD Jewelry Network of your choice, by informing the sales consultant about your order number. A receipt is issued along with the order.
Payment Methods:
- cash
- by bank card
- on credit
- loyalty card bonus points (points can be used to pay up to 15% of the purchase price).
To buy jewelry, take just 3 steps:
- Choose a decoration.
- Book the product on our website.
- Receive your order in one of our stores and make payment in a convenient way for you.
Advantages of buying jewelry in an online store
In the online store site, you can calmly and without undue haste explore the range of our jewelry products, examine the products in all the smallest details and from different angles, and also compare the products you like by price and their aesthetic qualities. When making a purchase using an online store, you can spend as much time choosing jewelry as you personally need, and find exactly the jewelry that is ideal for you or the person you want to please with a gift. With the help of the online catalog, it will be much easier for you to familiarize yourself with the rich assortment of our jewelry products and make the right choice.
By booking products in the 585GOLD online catalog, you save your personal time and receive a guarantee of product availability in the retail store.
Pickup
You can pick up the jewelry you booked on the website at the store you chose during the product booking process.
After you have reserved the product and received confirmation via SMS about its availability, within three days you can come to the selected store to try on the jewelry and decide on its purchase.
Also, by clicking on the “Add to cart” button, you can find out about the availability of the product in stores in your city.
To see which stores have the jewelry in stock, click the “Go to store selection” button.
The addresses of all stores can be found.
Didn't receive an SMS?
- You may not have received SMS for the following reasons:
- incorrect phone number
your phone is out of network coverage