Emergency call on a Samsung phone. The phone only has emergency calls, what should I do?
It happens that your smartphone does not work, and the line “Only emergency calls" That is, the phone cannot function normally, receive calls or call dialed numbers. The problem is certainly not a pleasant one, and there are several reasons and ways to solve it.
There are only emergency calls on the phone, what should I do?
1. If your contacts are visible and your PIN is entered, then the problem may be that the SIM card does not fit well. Simply open the phone's cover, remove the battery, and reinsert the SIM card.
2. Perhaps your SIM card is already pretty worn out or damaged and the phone does not accept it. Just call the operator or go to the nearest service center to have it replaced for free.
3. This happens after changing the apn settings. If this happened and you changed them by mistake (perhaps you were setting up MMS) - you just need to do full reset settings to factory settings, but before that do not forget to save everything necessary services on your personal desktop computer.
4. If you reboot the phone, and after that it works, and when testing on other SIM cards the phone is also in normal mode - most likely the problem is in the transceiver. Just different operators mobile communications use different types transceivers. In this case, it is best to contact a service center for help.
5. It may be trivial that the phone is simply not online - you are in the basement or in an underground passage. Leave this place. Did not help? Try rebooting your phone. Turn it off for a couple of seconds and then turn it on again.
In any case, if there is a problem and you only see emergency calls on your phone, you know what to do. First of all, check the SIM card, the transceiver, and, of course, whether the operator’s network is active. In any case, one of the options for fixing the problem will certainly ensure normal functionality of the phone if there has not been any mechanical damage before.
A lot of owners modern phones have the ability to use several SIM cards from one or more operators. Some phones are equipped with two slots for installing SIM cards. Using several numbers allows you to separate personal and business contacts, minimize the cost of calls and the Internet, provide mobile communications and stable Internet in areas where the work of one of the operators is impossible and difficult. Using 2 SIM cards does not always occur without problems.
Difficulties when using two SIM cards
Using multiple SIM cards in one phone comes with some complications and difficulties. The most important thing is the impossibility of communicating simultaneously using two mobile cards, that is, during a conversation on one number, the second mobile number will not be available for incoming calls. If during a conversation you receive one SIM message incoming call to the second mobile card, the caller will receive a message stating that the subscriber is unavailable. In addition, you configure which SIM card to use as the main one for voice calls, text messages and mobile data transmission. If you need to use a second SIM card, you will have to manually activate the use of Internet traffic from this SIM card. This can be done simply in the settings mobile phone.
Emergency calls only or not registered on the network. Why?
Very often, users are faced with the fact that the second SIM card cannot access the network. In this case, it becomes useless. When trying to make a call, the owner of the mobile phone will receive a message “Call not being made”, “not registered on the network” or similar.
Why am I not registered online?
Let's figure out why the user receives such a message and cannot make a call from the second SIM card. Although sometimes similar problem It also occurs on single-SIM devices.
This problem often appears on Samsung phones, why they suffer and budget models and flagships, as well as tablets. But a similar problem occurs on phones of other brands. This oddity is due to the fact that the operator cannot obtain the IMEI identifier of the device. That is, the operator of the main SIM card receives the IMEI, and if the second SIM card belongs to another operator, then for unknown reasons it does not receive the communication module identifier and cannot register the SIM in its network.
How to fix not registered on the network?
Let's look at the most popular and effective ways solutions to this problem. I would like to note that each case is individual and your device may not have some settings, so you will have to use alternative methods.
Activation and deactivation of the "Flight" mode.
Flight/Airplane/Standalone mode allows you to disconnect from the mobile network, turns off Bluetooth and Wi-Fi adapters, allows you to save battery power. Inclusion this mode for a few seconds/minutes and then turning it off will allow the phone to deactivate the mobile communication module and reconnect to the operator’s network. The operator will ask for the IMEI of the device and the problem may disappear.
To enable Airplane mode, you need to pull the top curtain of the device and press the corresponding icon. Alternative method— go to settings, then to the “Network” section, and select “Offline mode”. A warning will appear that you will not be able to use voice calls, send messages and the mobile Internet will be disabled. We confirm our decision to go offline.
After a few minutes, click on the “Offline mode” item again to turn it off. The phone will connect to the operator’s mobile network and the problem of not being registered on the network will disappear.
This method does not always help, since the problem may lie in the SIM card itself.
The SIM card is not registered on the network. Emergency calls only.
Very often the problem occurs due to a malfunction of the SIM card during purchase and installation new SIM card. Perhaps reinstalling the SIM card will help. Depending on the phone model, you will need to turn off the device, remove the battery, remove and reinsert the SIM card, or remove the SIM card tray - in some phones it can be removed without removing back cover and battery. After completing this procedure, we start the phone and check whether the error remains. Did not help? We check the operation of the SIM card in another device. If the SIM card turns out to be working, we still have options. If the SIM card does not work, we need to replace it with a new one at the mobile operator’s salon (the number will be saved).
Online registration software update
Sometimes such an error with registration in the operator’s network is caused by problems in the mobile phone software. In this case, updating the device software to the latest version will help.
- We check the charge level - it must be at least 80% so that during a software update the phone does not become “bricked”.
- We connect the phone to WiFi (if possible). Go to the “Settings” menu in the “Software information” or “Update” section software».
- Click the “Update” or “Search for the latest software version” button. If the device has the most latest version software, the message “ Latest updates installed." If the manufacturer has a new firmware version, it will start downloading and then be installed on the device. Never turn off the device while installing the software - the phone may break!
- After installing the updates, reboot the phone (or it will reboot itself) and check whether it was possible to connect to the operator’s network.
If the “Not registered on the network” error remains, we still have options on how to fix it.
SIM card from another operator
Sometimes it turns out that the operator does not provide coverage in the area where you are located. In this case, you will have to change the SIM card to another operator. If you know for sure that there is a connection, it will help fine tuning phone and selecting the mobile operating mode.
The last way to get rid of the “Registration failed” problem is to configure the GSM, WCDMA frequencies
Many modern mobile phones support GSM networks and WCDMA. On some devices installation GSM SIM cards operators is only possible in one of the SIM card slots. Check your device and its specifications. If everything is correct, but SIM card Only emergency calls are available and the network registration error is still present, we will try to fix it by adjusting the network operating mode. Some phones have network mode settings and you should change "GSM/WCDMA (automatic)" to "GSM only". To do this, go to settings - other networks - mobile networks - network mode and select the GSM only tab. After this, you should restart your phone. Very often this solution allows you to get rid of problems with online registration mobile operator.
To be honest, when I had an old Lenovo dual-sim, everything worked fine on it, probably I was just lucky. But the phone itself was so-so. Later, having changed the device to an HTC with support for two SIM cards, everything also worked without problems, although the HTC was on a Lenovo-like MTK platform, but it worked much faster and I liked it because the GPS on it did not glitch, unlike...
So, I'm going off topic. Fresh Samsung device I was faced with the fact that the SIM card of the second operator refused to register on the network. Trying to select a network manually led to a long, tedious wait for the device to respond, and then I received the message “Registration failed.” I swapped the SIM cards, but nothing changed, I checked the SIM card of the operator that was faulty, but it works in another device. I left one in Samsung - it works. Through trial and error, I found a solution that helped in my case. Perhaps it will help you too.
My main SIM card was in the first slot and worked perfectly. It is selected as the main one for voice calls, SMS and mobile internet. Sim 2 was in the second slot. After turning on/off the “Airplane” mode, it was able to register on the network, but after 3-5 minutes it was no longer registered and I could not make calls from it. Since my Samsung did not have a choice of GSM/CDMA mode, I paid attention to the choice of operating mode in the LTE/3G/2G network available for each SIM card. Through trial and error, it turned out that for the first SIM card I set LTE/3G/2G. And for the second I set “Only 2G”. In this case, it registers and works fine. Any other combinations did not help. I hope it helps you too.
Articles and Lifehacks
Content:Sometimes users of various types are faced with the problem of not being able to make calls or receive calls.
This happens, but there may be more strange problems.
For example, many people do not understand what this means and what to do if the phone says “emergency calls only.”
Reasons for the "emergency call only" message
The main reason that may cause a lack of dialing and receiving calls is that the subscriber cellular communication is located in a place that is considered borderline for the operation of the repeater.This means that the device practically does not pick up, but is ready to make only calls that fall into the “priority” category.
It is also possible that the subscriber is in a place that belongs to the coverage area of the repeater, which has low power, which allows only calls to contact emergency services and emergency assistance.
These include calls to numbers from 01 to 04, 08. The appearance of such a message on the phone screen quite often occurs, for example, at a metro station.
What to do if you receive an "emergency calls only" message
Sequence of actions when the “emergency calls only” message is detected on the screen:The simplest and affordable way To get rid of this kind of message, turn off and restart the device.
One of the mandatory actions after turning off the phone is the procedure for removing the SIM card from the slot where it is located.
At the same time, it is important for the owner of the gadget not to find himself in a situation where he now doesn’t know what to do.
That is, move from the zone that is the border zone of the repeater.
Be sure to check your phone settings. An emergency calls only message may appear if you set offline mode.
In this case, you should select a different mode, then the ability to make and receive calls will be restored.
If listed actions do not help, then the reason for the lack of network is probably the demagnetization of the SIM card.
To eliminate this defect, you should contact the mobile operator and replace the SIM card with a new one.
In the question section, the phone only writes emergency calls, the SIM card is working, what should I do? given by the author Mikhail Bespyatykh the best answer is just a small communication failure, after some time everything will be restored
Answer from No longer a propeller[newbie]
try another phone. if it’s the same, but at the same time you are sure that the SIM card works for you, then G-d sent this miracle to you so that you will believe!
Answer from Deliberate[guru]
change the card reader
Answer from Neurologist[newbie]
Sequence of actions when the “emergency calls only” message is detected on the screen.
1. Reboot the cellular device. The easiest and most accessible way to get rid of this kind of message is to turn off and reboot the device. One of the mandatory actions after turning off the phone is the procedure for removing the SIM card from the slot where it is located. At the same time, it is important for the owner of the gadget not to find himself in a situation where he forgot the phone lock code and now doesn’t know what to do.
2. Change of subscriber location. If rebooting the phone does not have the desired effect, then you should change the location of the mobile communications user. That is, move from the zone that is the border zone of the repeater.
3. Checking the device settings. Be sure to check your phone settings. An emergency calls only message may appear if the mode is set to offline. In this case, you should select a different mode, then the ability to make and receive calls will be restored.
4. Contacting the mobile operator's salon. If the above steps do not help, then the reason for the lack of network is probably the demagnetization of the SIM card. To eliminate this defect, you should contact your mobile operator and replace the SIM card with a new one.
Answer from Enlighten[active]
I had the SIM card disabled in the settings on my phone. My son turned it on and everything worked.
Answer from Yergey Mikhnikevich[newbie]
Apart from emergency phones, I can’t get to the settings. Not resetting, not turning off, not removing the SIM card does not help. What to do next?
Answer from Nadezhda Konovalova[newbie]
The contact is disconnected, then only emergency calls, the SIM card is unlocked but the phone does not turn on. Moreover, I forgot my password, and I don’t remember where this garbage is with my password. I took out the SIM card and thought it would turn on, but it doesn’t turn on. Should I go to the operator now?
Why are only emergency calls available from a mobile phone?
- included phone with active SIM card from network X
- Handset not blocked on network X
- coverage network from network X at that particular location.
In order to carry out standard phone calls three conditions must be met:
If at least one of these conditions is not met, then you will not be able to make a standard call.
As for emergency calls, an agreement has been concluded between the networks, according to which a subscriber of network X will be able to make emergency calls in those places where there is coverage of other networks - Y, Z, for example, but there is no coverage of network X. This is done specifically so that in case of emergency the subscriber could urgently report his problem.
Only emergency calls can be accessed from a mobile phone due to the lack of network in mobile device. A mobile network may already be missing various reasons. The point may be that
1) you are outside the coverage area of your specific network,
2) or maybe the SIM card is simply moving away from the phone (that is, there is no contact),
3) or maybe there is a problem with the operator himself and after a while everything can get better again.
4) Or maybe you just disconnected from the network in the phone settings itself - check that too. Perhaps you accidentally disabled the function or some application required you to do this, so you need to carefully check everything in this regard.
If for a long time If you are unable to call other numbers, then contact the communication store first, and then the repairmen.
Most likely, your phone does not see the SIM card or it is simply not installed on it; in any case, it is worth checking the cradle for functionality if the SIM card is still installed but not found, and if the SIM card is not inserted, then you need to install it in order to be able to make and receive calls their.
There aren't many options. Several have already been offered to you.
Did you change your SIM card first or buy a phone? If the SIM card was changed first, then it may simply not fit the phone. This is what happened to me. I bought a phone, inserted a SIM card - the indicator shows the presence of a network, but it is impossible to make a call.
There may be a problem with the phone. To check this, ask someone for a SIM card. If the phone still does not work, then call the service.
And what else could happen - for some reason the network settings are messed up. Maybe while they were rummaging through the phone they switched something.
The reason for this may be a banal lack of network! But there are times when this happens due to a SIM card failure. In this case, you need to contact your operator’s service center and exchange the SIM card for a new one.
Or the network has disappeared this moment, in this place. Or your card has been blocked. Usually they block you if you haven’t topped up your account in time. If moving to another location and waiting does not help, then check the expiration date of the SIM card.