I changed the cartridge but the printer does not print. HP printer does not print in black - what should I do? The printer does not print with color ink

Users of these devices often encounter the problem that the printer does not print in black. Problems of this kind can be caused by various reasons. They are typical for models from HP, Epson, Canon and others. The most serious in terms of repairs include mechanical damage to parts, for example, the print head. In such cases, you will need to seek help from service center specialists. But most of the reasons are quite easy to eliminate on your own, without outside help.

Very often the printer does not print black due to damage to its print head. It is quite difficult to determine this problem. If you have any suspicions of this kind, it is better to take the device you are using to the service center manufacturer. If print head damage is confirmed, there are two ways to solve this problem:

replacing an old part with a new one;
purchase of new printing equipment.

But before contacting the service, you need to check other possible causes to rule them out. This will avoid unnecessary steps and possible costs if the device is not under warranty. Often the issue is resolved independently in this way.

Print head clogged or dry nozzles

The following common reasons for a printer not printing black are:

clogged print heads;
drying of paint in the nozzle.

Clogged print head nozzles

The print heads are cleaned in the following way:

check the black ink level in the printer settings;

if available, make a test printout;

when this does not bring results, wash it special solution print head;

give the composition time to act (about 15 minutes);
go to the settings of the printing device and select the head cleaning option;

after the process is completed, perform a test printout of any document.

If nothing worked the first time, then all steps must be repeated again. When the second attempt did not bring the required result, then you should work on the nozzles. They often dry out when equipment is rarely used. To remove dried paint from the nozzles, wipe them with cotton wool soaked in alcohol. Only after drying the test document is printed.

Once a satisfactory result is obtained, you can begin working with the equipment. Please note that the nozzles and print heads need to be cleaned periodically to prevent them from clogging or the ink drying out.

The exact timing of regular inspections is given in the operating instructions for each model.

No ink or incompatible ink

The simplest reason that a device has stopped printing with black ink is a simple lack of ink. Due to various failures, the computer may not notify the user about what happened. The problem is being solved adding ink:

about 2 cubic centimeters of paint are injected into the cartridge with a syringe;
carry out testing;
if the result is positive, then you can add the same amount of ink and print documents.

When refilling yourself, you should remember that in some models it can only be done after installing the cartridge in its place in the printer. To carry out the procedure you will need a special syringe.

Also, the equipment used may not print in black if the inks used and the ones added are not compatible with each other. Therefore, before refilling, you should carefully study the label on the ink bottle. Such information is always indicated there.

It is better to purchase consumables from well-known, trusted manufacturers to be sure of their quality.

Replacing the used cartridge with a new one suitable for the model used is an even easier option for eliminating this type of problem. But doing the refueling yourself will cost several times less.

Poor quality filling

It happens that after adding high-quality black ink, the equipment still refuses to print. This may be due to poor quality refueling: the cartridge was inserted incorrectly or sealed. Then the problem can be easily resolved:

the cartridge is removed and reinserted until it clicks;
before or after installation, seal the hole from the syringe needle with tape (adhesive tape);
then check the functionality of the device.

All manipulations should be done carefully so as not to accidentally break anything.

Disabling ink level control and resetting the chip

A number of printing equipment models are equipped with an ink level control function. Therefore, when the latter run out, the printer does not print in black and is blocked. To fix the problem, you need to disable the level control function. They do this in several ways.

It is recommended to perform zeroing after refilling yourself. To do this, use a programmer (resetter). You can also purchase disposable or auto-reset compatible chips that work on some models.

Please remember that stopping the ink level control function yourself will void the device warranty.

There is a less expensive way to reset the cartridge counter - for this seal the corresponding contacts. The problem of practical implementation lies in finding them. Different cartridge models use different contacts. The algorithm of actions is as follows:

include equipment;
take out a black ink cartridge from it;
place it on the table, pointing the nozzles towards you and the contacts upward;
seal the upper left contact with tape;

insert the cartridge, click “Ok”;
print out the verification document;
take the cartridge back out;
seal any contact at the bottom right;
install the cartridge into the slot;
check the functionality of the equipment;
remove the cartridge and peel off the first contact;
insert it back, wait for recognition;
then take out the cartridge and remove the second tape;
wipe all contacts with cotton wool soaked in alcohol;
returned to its place.

After the manipulations have been completed, the ink identifier should show 100% of its level. If this does not happen, then you can try to glue the 3 upper ones at once instead of one lower right contact for the second time. All further actions are carried out in the same way.

Driver problems

You should also check the operation of the hardware drivers yourself at home. In this case they do this:

reinstall the corresponding programs;
print out a test text.

If the problem persists after all the measures considered, it indicates a more serious breakdown. If the equipment is under warranty, then you must contact the service center or store where the product was purchased.

To ensure that your equipment lasts for a long time, you should regularly clean the print heads and nozzles. You should also use compatible, high-quality ink. If the equipment is idle, then once a month it is necessary to print any document to prevent the ink from drying. Recommended for use several cartridges of each color, then after refilling they will be perceived as new.

It can be such a shame when a device dear to your heart suddenly, for no apparent reason, simply refuses to obey you. You offered him to print a simple file, and the paper was laid evenly in the tray, but there was no result. Is the MFP printer silent or not buzzing? What happened and how to solve the problem?

Now we will look at some of the most common cases of why a printer refuses to obey its owner. How to remain calm in such situations and not regard such disgusting behavior as unwillingness to cooperate. In addition, we will pay special attention to some problems of individual brands and outline ways to solve them. Let's start with everything in order.

What will we talk about:

What is the reason when the printer does not print in color, although there is ink?

In most cases, the problem can be solved, and there is no need to immediately contact specialists at the service center. At the very beginning, it will be important to exclude some nuances that are not obvious at first glance.

Below are the initial simple reasons why the printer does not print well, although there is ink, or, as a consequence, malfunctions of all equipment:

Poor quality consumables. Cartridges are not suitable for this printer model due to their complete or partial incompatibility. One of the included cartridges, color or black, may not fit, or the printer will not print at all. The ink may also have clogged the diffusers due to it being too thick in consistency or simply being counterfeit.

Ink levels are extremely low. There are overly “smart” printers that “realize” that the ink is running low and require urgent replacement. It is impossible to persuade him to print, because the manufacturer inserted such abilities during production, and it will not be possible to expand the scope. In some cases, instead of a clear color and/or black and white mark, faintly visible faded shadows will remain on the paper.

The nozzle or nozzles are clogged. Air bubbles occur when a small air bubble hits the print head and prevents ink from flowing through. It happens that not only the diffusers, but also the ventilation holes of your cartridge become clogged with waste paint, tiny pieces of paper or ordinary dirt.

How to help our device overcome all difficulties and start working again

Here you will need to do your research to always buy only those cartridges that are compatible and produced specifically for this model. There are times when sellers' descriptions contain inaccurate information. In this case, you will need to contact the manufacturer’s official website to accurately determine the consumable code and compatibility.

We immediately replace cartridges whose ink levels reach a critical level;
We launch a special program that cleans the print head automatically;
During long downtimes, we manually clean the head and nozzles without damaging the chip microcircuit and the integrity of the structure;
We try to clear the ventilation ducts of paint and other debris using a regular pin.

If, after taking most or some of the suggested steps, the printer at least works again, then the task is at least completed. All that remains is to periodically repeat the procedure, especially if we have a small volume that it prints. Color inkjet printers don't like this. By carrying out successful cleaning, we thereby answer the question: why does the printer not print, although there is ink.

Some problems in the operation of printers equipped with CISS

It would seem that you are using the most modern CISS operating principle, but the printer still does not print. By the way, CISS is a continuous ink supply system that uses large-sized containers, which in turn significantly reduces the cost of the printing process and the cost of operating the device. Nowadays, some models from HP, Canon, Epson and other well-known manufacturers are already equipped with CISS systems from the factory. So why doesn’t the printer print in this case, what could have broken in this simple version?

Some causes of malfunction, discussed using the example of the HP6525 model:

the system has not been transferred to the working position;
cans of paint remained sealed;
ink tanks are installed at a lower level than specified by the manufacturer;
the ink supply cable has become bent;
the paint is completely missing, which has a bad effect on the device;
the train became airy;
The paint has dried out due to long periods of inactivity.

So we looked at what could have happened in the HP6525 printer, or similar versions from other manufacturers. The Epson brand is no exception, built on a similar operating principle as HP. Now let's start looking for ways to solve the problem that has arisen, if we have already identified it.

We begin to take steps to solve the problem

For versatility, we will proceed to repair the same type of device that was chosen earlier for the example. So, the HP printer does not print, although there are enough colors in the CISS.

Let's take the following actions:

Let's put the CISS into operating mode;
install filters for air supply;
Raise containers with paint to the required level;
we expel the air, eliminating the squeezing of the train;
programmatically clean the head;
we try how the printer prints the test;
We carefully examine the result.

That's all, the problem should be solved. We had to sweat a little, but the result was worth it. Now black and other colors apply smoothly, clearly and consistently. And if one of your acquaintances or friends has a bad Epson printer, although there is ink, or any other model from Canon or Lexmark, then we will be able to help them, because the level of our skills has already increased. The instructions are the same for black or color cartridges. And for CISS they are also not difficult, because if you want, you can move mountains.

Hello everyone! I'll tell you why the printer doesn't print. Nowadays, almost all people use a printer. You can use it to print any document, including a Word document. But many printer users often encounter an unpleasant problem. The fact is that the device begins to work incorrectly, prints in stripes, prints in black and white instead of color inks, prints dirty, or does not print in black at all from the computer.

If you are faced with this situation, then you should not panic and take the printer to the nearest service center. And this service is far from cheap. In many cases, you can fix everything yourself. To do this you need to follow my simple steps. So, here I will reveal the secret of how to fix the problem, and before you start, I advise you to watch the video.

One of the most common errors in printer functionality is that it prints in stripes. It is worth noting that there may be several reasons for this, and we will talk about this now. You need to start with the simplest steps. They will help you find the problem and fix it.

Cleaning using software

Each computer to which the printer is connected must have the software. To get started, log into the software. This is done to clean the printer nozzles. This feature is called differently on different device models. After you start the cleaning, you need to wait a while and then follow the instructions of the program. Cleaning will also take a little time, but it will help get rid of the problem. After it is completed, in order to make sure that the device is working properly, print one page as a test.

Refueling

Also, the problem may lie in the ink, or rather in its absence. Check their availability. If the cartridges are really empty or close to it, you need to refill them. It is worth remembering that many models differ in the way they refill cartridges. If you do not know how to do this correctly, it is better to contact a knowledgeable person.

Head and nozzles

The next option to correct the situation will be similar to cleaning, but this will need to be done manually. So, disassemble the device and check that the head and nozzles are clean and that they are not crooked. They could simply get clogged. In general, this is best done periodically. Here too, the device may differ depending on the model. First, re-read the instructions, and only then start cleaning.

The cause of the blockage may be ink that is not suitable for the printer. You should choose original ink. If you use different brands of ink, you will have to arrange timely cleaning. If this is not done in time, then ink residue may settle on the walls of the nozzles and subsequently dry out.

Shaft and thermal film

Sometimes the stripes can be in the same place. In this case, you need to check the shaft located under the cartridge. It often happens that third-party debris gets on it. Also, it becomes deformed over time. It needs to be fixed or cleaned. The problem should end. In addition, pay attention to the thermal film of the cartridge. If it is damaged and toner is leaking from it, the cartridge should be replaced.

If none of the above helped your printer, then the problem may be in the print head. In this case, only a workshop can help you, since you cannot fix it yourself.

Why doesn't the printer print even though there is ink?

If suddenly the printer does not print pictures or documents, or prints faintly when the cartridge is full, then it is worth considering possible problems. However, stripe printing is just the beginning. The device may be completely silent. Here I will explain about the common errors that users face.

Wrong printer

Often this problem occurs with Canon and HP printers when it does not want to print, but simply queues sheets. In Windows, there can be several connected printers at the same time. Users may mistakenly send prints to the “left” printer. You should make sure that the signal leads to the desired device.

Queue stuck

In many offices, several computers share the same printer. It is used constantly, and accordingly, the file’s print queue just needs to wait. It may also be that the corrupted file is not supported. In this case, the entire system freezes. To fix this, you need to cancel and clear the queue. Through the control panel, you should change the mode to small icons. Also, don't forget to select the "Devices and Printers" tab.

Now select the printer you planned to use. In it you need to select the “View print queue” item.

The problem should now go away. You can check this by sending a reprint of the required document.

Paper

Don't forget about paper. It simply may not be in the tray. However, this is only part of the problem. If there is paper, but it is wrinkled, the printer simply will not accept it, and the system will warn you of an error (but sometimes there is no warning). Often the paper is reused from the reverse side.

If it jams, you should carefully pull it out without sudden jerks. If a small piece of paper remains in the device, it will need to be disassembled down to the last screw. No one wants to have another problem, so pull out the piece of paper carefully. Also, the piece of paper may not get stuck so deeply. In order to get it, you need to open the cover, remove the cartridge, and look at the rollers through which the paper passes during printing. Here you will find the fragment you are looking for.

Driver problems.

If suddenly the printer prints white sheets, then you probably have a problem with the drivers. A common problem with printer operation may be the Windows system itself, or rather the drivers installed on the computer. After updating or reinstalling the OS, problems of this kind may appear. This can also be affected by viruses on computers.

But let's get back to the drivers. What to do if this is the problem? Here, too, you need to switch to small icons. This must be done through the control panel. Open the device manager, where we find the printers tab. There you need to check all the items for the presence of exclamation marks. They are usually accompanied by red or yellow flowers.

If this is the problem, then it is best to remove the driver and install a new one. Download drivers only from trusted or official resources.

Cartridge problems

And again we return to the lack of paint. However, in this case, the printer may not only print in stripes, it will not print at all, or it will print, but not the whole page. It often happens that the printer simply “spits it out” White list or with very dull, barely visible ink. Check toner availability from the control panel. Here you just need to select the properties of the required device.

There are times when inaccurate information is displayed. Windows especially often deceives users of laser printers. To be sure, simply remove the cartridge and shake it. If there is paint, it will be distributed evenly. After refilling, you can continue printing again. However, remember that toner (ink) is very sticky. That is, it is quite difficult to wash off if it gets on the skin surface. Be careful with him.

Today I described why the printer does not print. Now you know what to do if the printer does not work or simply prints poorly. In this article, I explained how to fix the problem of a printer that does not want to print. All methods are tested and effective. There is nothing complicated here, so everyone, even a novice user, can handle it. However, it is worth remembering that when it comes to refilling ink, it is better to contact a knowledgeable person. Also, you should not get into the printer yourself if the problem is with the print head and other important elements of the device.

For a modern person, a printer is a fairly necessary thing, and sometimes even necessary. A large number of such devices can be found in educational institutions, offices or even at home, if there is a need for such an installation. However, any equipment can break, so you need to know how to “save” it.

The words “the printer does not print” mean a lot of malfunctions, which are sometimes associated not even with the printing process, but with its result. That is, the paper enters the device, the cartridges work, but the output material can be printed in blue or with black stripes. You need to know about these and other problems, because they can be easily eliminated.

Issue 1: OS configuration issues

People often think that if the printer does not print at all, then this means only the worst options. However, this is almost always due to the operating system, which may have incorrect settings that block printing. One way or another, this option needs to be examined.

First, to eliminate printer problems, you need to connect it to another device. If this can be done via a Wi-Fi network, then even a modern smartphone will be suitable for diagnostics. How to check? All you need to do is send any document for printing. If everything went well, then the problem definitely lies in the computer.
The simplest option why the printer refuses to print documents is the lack of a driver in the system. Such software is rarely installed independently. Most often it can be found on the manufacturer’s official website or on the disk included with the printer. One way or another, you need to check its presence on your computer. To do this we open "Start" — "Control Panel" — .

There we are interested in our printer, which should be contained in the tab of the same name.

If everything is fine with such software, we continue checking for possible problems.
Opening again "Start", but then we choose "Devices and Printers". It is important here that the device we are interested in has a checkmark indicating that it is used by default. This is necessary so that all documents are sent for printing using this particular machine, and not, for example, a virtual one or one used previously.

Otherwise, just right-click on the printer image and select from the context menu "Use as default".

You need to check the print queue right away. It could also happen that someone simply completed such a procedure unsuccessfully, which caused a problem with a file “stuck” in the queue. Due to this problem, the document simply cannot be printed. In this window we do the same actions as in the previous paragraph, but select .

In order to delete all temporary files, you need to select "A printer" — "Clear print queue". Thus, we delete both the document that interfered with the normal operation of the device and all the files that were added after it.

In the same window you can check access to the printing function on this printer. It may well be that it is disabled by a virus or a third-party user who is also working with the device. To do this we open again "A printer", and then "Properties".

Finding the tab "Safety", look for your account and find out what functions are available to us. This option is the least likely, but it is still worth considering.

This concludes the analysis of the problem. If the printer continues to refuse to print only on a specific computer, you need to check it for viruses or try using a different operating system.

Problem 2: The printer prints in stripes

Quite often this problem appears with the Epson L210. It is difficult to say what this is connected with, but it is quite possible to resist it. You just need to figure out how to do this as efficiently as possible and not harm the device. It’s worth noting right away that both owners of inkjet and laser printers can encounter such problems, so the analysis will consist of two parts.

Problem 3: The printer does not print black

This problem most often occurs in the L800 inkjet printer. In general, such problems are practically excluded for the laser analogue, so we will not consider them.

First, you need to check the cartridge for leaks or improper refilling. Quite often, people do not buy a new cartridge, but ink, which can be of poor quality and ruin the device. The new ink may also simply be incompatible with the cartridge.
If you are completely confident in the quality of the ink and cartridge, you need to check the print head and nozzles. These parts constantly become dirty, after which the paint dries on them. Therefore, they need to be cleaned. This is described in detail in the previous method.

In general, almost all problems of this kind occur due to a black cartridge that fails. To find out for sure, you need to conduct a special test by printing the page. The simplest solution to the problem is to buy a new cartridge or contact a specialized service.

Problem 4: The printer prints blue

With such a malfunction, as with any other, you first need to check by printing a test page. Already starting from it, you can find out what exactly is faulty.

When some colors do not print, you should clean the cartridge nozzles. This is done in hardware; detailed instructions were discussed earlier in the second part of the article.
If everything prints fine, the problem is in the print head. It is cleaned using the utility, which is also described under the second paragraph of this article.
When such procedures, even after repetition, do not help, the printer requires repair. You may have to replace one of the parts, which is not always financially feasible.

This concludes the analysis of the most common problems associated with the Epson printer. As is already clear, some things can be fixed on your own, but some things are better left to professionals who can make an unambiguous conclusion about how large the problem is.

The most annoying thing is when everything seems to be in order, but nothing works. It is not clear why the printer does not print, although there is ink and all the settings seem to be set? But the devil is always in the details, a couple of missed ticks and that’s it, the printing device refuses to work.

Why did the printer stop printing?

All problems with printers can be divided into four groups:

Problems connecting the device to the computer.
Errors in settings and uninstalled drivers.
The cartridge is out of ink.
Incorrectly refilled or installed cartridge.

Finding the problem again every time is not the most pleasant task, and it will also take a lot of time. Therefore, it is easier to remember a simple algorithm of actions.

The first step is to check whether Is the printer turned on at all??

Pay attention to the lit indicators on the device panel.
Check if the device is connected to the network.
Make sure the USB cable is connected and functioning properly.

When you reboot, some settings are reset and some temporary files that could slow down the system are deleted. So all you have to do is press two buttons and wait literally a minute.

How to set up the printer correctly?

What if the printer is connected correctly and the tenth reboot has not helped? Then you will have to enter settings:

By going to " Control Panel"should go to the category " Equipment and sound».
This is where we are expected" Devices and Printers", the settings of which we will change.
The printer icon is familiar to everyone; just double-click on it with the left mouse button.
After this, a small window will open in front of you, in which you should select “ Printer».
In the context menu that appears, we need to figure out where we will put the checkboxes and where it is better to uncheck them.
« Use as default" is a useful function, it is better to use it. If two or more printers are connected to the computer at the same time, this one will start printing by default.
« Work autonomously" is not a useful function at all, but " Pause printing"and even worse. It is because of the presence of a checkmark on this item that the printer may not work.
There is also one very useful function in this menu. You can use the item “ Clear queue"and all printed documents will disappear from memory. It is extremely convenient if you mistakenly started printing several hundred or even thousands of unnecessary pages.

It’s also better not to forget about drivers; they are usually included with the equipment upon purchase. But even if the box didn’t contain the treasured disc, don’t despair. You can download the program online, on the manufacturer’s official website.

The software is the same, except without the media.

Troubleshooting cartridge problems

If you are using a non-original cartridge, which you filled yourself or from some craftsman, problems may arise even if the ink level is sufficient. Of course, the easiest way out is to take a new cartridge each time or take it to a service center for refilling. But if this option is not affordable, you can solve problems as they arise.

IN laser printer the ink may not be distributed correctly among the compartments, so simply remove the cartridge from the printer and shake it well. Repeat several times until functionality is fully restored.

But before you start “shamanizing” you should make sure that the cartridge itself is installed correctly in the compartment. Check whether it is protruding from it or whether the contacts are moving away. Try to remember what the equipment looked like before, what has changed in all this.

How to check printer ink

Just technically, check the ink supply almost impossible. You will have to use the software and available equipment:

In the tray (lower right corner) you will find your printer icon.
Double-click on it with the left mouse button.
If there is no icon, open " Start" and go to " Control Panel" After 10-15 seconds of searching, you will find another icon “ Devices and Printers».
In the newly opened window, you can easily find your printer, which you also need to double-click on.
Depending on the manufacturer, you will need to go to either “ Settings", either in " Properties».
Further " Functions" or " Service" After this, going to “ Printer Services", you will be able to find information about the amount of ink in the cartridge.

Special programs are not developed for these functions, because the printer will always signal a decrease in the amount of ink. But check your utilities; perhaps some of them provide information about the status of the cartridges of your printing device.

It is possible that there is still ink left in the printer, but there is a block on the chip depending on the number of pages printed. But to bypass this blocking, programs are quite successfully developed; on the Internet you can find an option specifically for your model.

6 Reasons Your Printer Stops Printing

Problems with printing pages can be caused by various reasons:

Dried or improperly distributed ink on the toner.
Software failure.
Lack of drivers for a newly installed printer.
Problems connecting via USB cable.
Incorrect settings on the computer.
Technical malfunction of the device itself.

In any case, you should not immediately run to the nearest service center. If a problem can be solved in a couple of minutes, it is not a fact that they will charge you for solving it acceptable amount. And if you urgently need to print out important information, there’s no time to look for specialists.

When something goes wrong, you need to try to control your anger and aggression. It is enough to think why the printer does not print, although there is ink and how can this be fixed. If the owner regularly monitors his equipment, malfunctions occur much less frequently and are eliminated faster.